FROGBOX

131 reviews

225 W 8th Ave #300, Vancouver, BC V5Y 1N3, Canada

frogbox.com

+16046093764

About

FROGBOX is a Mover located at 225 W 8th Ave #300, Vancouver, BC V5Y 1N3, Canada. It has received 131 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday10AM-4PM
Tuesday10AM-4PM
WednesdayClosed
ThursdayClosed
Friday10AM-4PM
Saturday10AM-4PM
Sunday10AM-4PM

F.A.Q

Frequently Asked Questions

  • The address of FROGBOX: 225 W 8th Ave #300, Vancouver, BC V5Y 1N3, Canada

  • FROGBOX has 4.8 stars from 131 reviews

  • Mover

  • "The good: The boxes are strong and convenient and I have used Frogboxes several times in the past for a smooth move"

    "I've used them for 2 moves"

    "Moving"

    "I'm so thankful for the Frogbox service! The Frogboxes were extremely sturdy and got our belongings safely through our first cross-province move"

    "UPDATED: Shout out to Phil and Joanne for calling me and addressing the issue"

Reviews

  • Jen Knapp

The good: The boxes are strong and convenient and I have used Frogboxes several times in the past for a smooth move. The okay: The bundles are not ideal in that they don't offer a lot of small box options to add on or give small box bundles as I think they've done in the past. It was a lot easier to add on sets of small boxes in previous moves. The handles are quite uncomfortable carrying boxes of any weight for more than a few metres. The terrible: I experienced deception and a lack of regard for customers. When I booked, the website advertised free local delivery and then charged delivery fees. When I contacted them, they said they just hadn't updated the website and had to charge due to gas prices. They did reverse the charge, but it felt deceptive - gas prices have been high for a while and it doesn't take long to update a website. I think maybe it's been updated now, but I'm wondering how many people didn't notice. The day before my box delivery, I was asked if I could move to a later delivery window. I wrote back and explained that I was balancing the move with a very busy time at work and that delivery in the originally contracted window was vital. They reassured me that they would keep the original window so that the timing would work for me - then showed up an hour after the end of my delivery window. This was apparently due to a more complicated delivery than expected and they offered a small refund for the inconvenience. I would expect the route to be better planned, but sometimes things do go wrong. I did wonder if they moved my delivery time despite telling me they wouldn't, especially as there was deception about delivery fees. I was not pleased, but not furious (yet). I wrote and asked for assurances that the driver would not come earlier than the contracted pick-up window. I was assured that it would not happen - the window would be respected and its start time would be the earliest he would show up. An hour or so before my pick-up window was to start, I was called by the driver to say he'd be there very shortly. I had just walked in the door, hadn't eaten for hours, and was exhausted. I still had a few boxes of books to unpack - 30mins work after a quick break and lunch. I told the driver I wasn't ready and that I'd been assured he wouldn't be there before the start of the window - he was very confused and seemed upset at having to wait almost an hour before he could go on to his last customer a long drive away. So I let my lunch go cold and dumped things on the floor so he could do his pickup early. When I wrote to the office they said the driver had been told, that he was just calling to see if it might be possible to come early, and that I should have just told him it wasn't. But when he called it wasn't presented like he was just calling to see if it might be possible; he seemed pretty upset at my not being ready early. Nor did he seem to know anything about my communication with the office about this pickup window. This is a company that financially incentivizes a very fast turnaround in packing/moving/unpacking. They must expect that customers are going to be on tight timelines and very stressed - respecting delivery windows (or giving more realistic ones if 3 hours is too short) would seem the bare minimum to help reduce stress. In the end, Frogbox made my extremely stressful move even more stressful and I can't see using them again. I felt lied to multiple times and my time completely disrespected. If you do use them, which I can no longer recommend, I suggest you plan for the delivery/pickup windows to be at least 1 - 2 hours longer on either side than they say and watch the bill carefully.

  • Sally Phaphon

I've used them for 2 moves. The first one was in 2014 and they were good. Nothing stood out as exceptional but good, nonetheless. However, we just used them in August and I'll probably look at the competitors the next time we moved. They gave us a window of 3 hours on a weekday (4-7), which they were good about in 2014, but the guy this time actually tried to come an hour early (3pm) while we were still at work. He wasn't able to reach us because we were working but still came at 3:50 pm and tried to buzzed up. Luckily, I heard the phone this time. When he buzzed up, I off handedly mentiones that he was early and he sounded annoyed. Luckily, the fiance who already left home got there just in time. When he came up with the boxes, he somehow dropped the boxes in a way that broke our oven knob. I'm not sure the conversation he had with my fiance but he left convincing my fiance that the knob slid off. It wasn't until my fiance moved the boxes out of the kitchen after that he discovered the knob was broken. The general manager did offer to pay for the damages and gave us a $50 voucher for next time but didn't apologize for the inconvenience or discount the current rental. I had to take a day off to wait for the repairman because only Priority Appliance repairs viking appliances! So, we had to go by their schedule. The repairman also said the shaft that it's unusual for the shaft to snap in half the way it did so I have no idea what the guy was doing when he unloaded the boxes off the dollie. Anyways, frog box did pay for the repair which I'm satisfied about but they did cause the damage in the first place and I wouldn't say they went above and beyond to make up for it. Anyways, we'll probably try a different company next time and not use the discount. I don't want to take the risk of getting the same unprofessional delivery man or someone similar.

  • Weegee Sachtjen

Moving. It's one-word that causes anyone to shudder at the thought. It's stressful, time consuming and a massive pain in the rear. However, I have found that FrogBox actually cut down my anxiety by offering a simple service -- reusable, stackable boxes. I originally ordered the one-bedroom (25 boxes) to be delivered on a Friday and picked up the following Friday when I thought I would be moving out on a Monday. When my move date got switched to the following Thursday, I called them the DAY OF DELIVERY and they rescheduled everything -- no worries. When I was finished unpacking ahead of time, they said the same thing "No worries. We can come by today if it works for you." Works for me? I'm ecstatic. They showed up, carted off my boxes and my move was DONE. Here are the benefits I have found: 1) They deliver to your current and pickup at your next address. This means you don't have to try and find room for empty boxes, make additional runs to the recycle center or try and sell them on Craigslist. 2) It MOTIVATES you to empty out your boxes. You will not be living out of boxes as you may have with previous moves. You can set the length of time you have the boxes -- but to save $$, unpack and get them picked up. 3) I always found purchasing, buying or scouring liquor stores for boxes to be a bit of a pain. The boxes are of various sizes, conditions, etc. You have to tape them up or, in some cases, make them work. These come assembled, easy to stack, move, and you don't have to fit someone else for them. 4) They're environmentally friendly. Gives you that warm, fuzzy feeling.

  • Ris W

I'm so thankful for the Frogbox service! The Frogboxes were extremely sturdy and got our belongings safely through our first cross-province move. Using Frogbox has truly been the least stressful part of the move! Delivery was prompt and friendly. I also loved that we didn't have to worry about sourcing boxes and that these ones will be reused over and over again. The customer service from Becks on the Calgary end was impeccable and also set me at ease - they were amazing with using my pronouns which is always appreciated as a gender non-conforming person - for me, interacting with customer service is often an added stress when being misgendered. All my interactions with the Frogbox team have been wonderful and they were great with coordination and answering questions as the website didn't have as much info. A big thank you to the Frogbox team! I'm not looking forward to having to move again but if we do, my partner and I will definitely use Frogbox again - and we're recommending it to all our friends!

  • Wendy Sutherland

UPDATED: Shout out to Phil and Joanne for calling me and addressing the issue. I didn't know I was moving between franchises and appreciate them going the extra mile for me. I'm actually very impressed with the customer service and steps to ensure retention!! **************We've previously used gorilla box in vancouver but unfortunately for our upcoming move they did not pick up from the new area. Thought I would try frogbox and I am a bit disappointed. I spent over $200 on a one week rental and they did not provide any dollies. I was confused thinking that perhaps I should have added them at checkout for an additional cost but I can't for the life of me find where on the website you would specifically state you need a dolly. This will be super frustrating when we move on Saturday as the totes are not easy to haul 1 by 1. Reached out to customer service and was advised that I could rent one from home depot or lowe's.. I won't be back.

  • Johanne Geoffrion

I had the most amazing moved thanks to Frogbox. I was researching for a moving company on the Internet and Frogbox link came out from my search. I viewed their website and I filled their online form right away. The next day someone called me to confirm my delivery and pick-up date. There is also a check box if you want them send you some moving company names and they did send me some. I went with Go Truck Go moving company. They were fantastic. A person called me an hour before the delivery to notify me what time exactly he would be delivering the boxes same with the pick-up. There is no hassle I just put everything in boxes and it was done. Someone did call me a few days before the pick-up to make sure that I had enough time to unpack. I recommend strongly Frogbox for your next move.

  • Prabh Heer

I've had the joy of working with Frogbox as a referral partner of my business (You Move Me) for the last 4 years. Frogbox is an excellent solution to the traditional moving boxes. All the boxes are uniform in size and stack easy, making them much nicer to move! The best feature is the fact they come pick them after clients are done unpacking! No dealing with box mountain after a stressful move. I have had many clients call me after they are done unpacking thanking me for referring them to Frogbox. They don't just stop at delivering a great product, their staff are also a joy to work with. Their customer service is top notch and really focus on delivering a great experience for their clients.

  • Sharlyn VandenBroek

Frog box was so helpful in fixing the miscommunication with my pick up and the customer service was fantastic. Once we figure out where the miscommunication was they made everything right and scheduled the first available pick up! I normally rave about frog box and tell everyone about it! So convenient! This is the second time I’ve used it and the boxes are still sitting in my living room. I’ve called multiple times and left a voicemail every time to set up a pick up time and have had zero contacts from anyone at the company for over a week. Considering I pay for the amount of time I have these boxes for I am a little worried to see the outcome of my bill at this point.

  • Nancy Riesco

I'm so happy with my first Frogbox experience. The uniformity of the boxes seemed to simplify the whole process. The customer service was great. They were always happy to accommodate my date and time changes. Without knowing beforehand, the delivery man happened to be a gentleman I'd worked with for years as our mover. His name is Brian and he's always so funny; our client's loved him. He is always professional, pleasant and willing to do whatever needs to doing to get the job done. So, all in all, though moving is stressful and exhausting, Brian and the office team at Frogbox made things much easier!

  • Thati Esposito McIver

I had the most horrible experience! They didn’t delivery my order, didn’t give me any explanation about the not delivery. I sent my confirmation by email as well, the form signed as requested and them totally ignored me. And they just answered my email after the third day, when I made another complain about the bad service (that never happened!). I was desperate as I had just two days to move from my house... I am grateful that another company Gorilla, delivered me the boxes That I needed in less than 3h after ordered (when I realized that Frogbox never would do it) and way more cheap. Gosh!

  • Del

Initially I wasn’t sure as I had to try a couple of times to get a call back. Once I did connect and had my questions answered the rest of my experience was seamless. Easy online order process with lots of delivery and pickup options. My boxes were delivered by Jayson who was so kind and helpful. He went above and beyond to make sure that the boxes themselves were clean and that I had everything I needed to begin packing. So nice to meet such a personable employee. I would certainly recommend Frogbox for efficient, friendly service.

  • Jessie Ye

Is Frogbox fantastic? Yes. Does it make my move easier? Believe it or not, it actually did. These guys are your one-stop shop for your moving supplies. Not only do they have boxes, they also have packing material and mattress protector. The boxes are super sturdy, and the fact they can be reused over and over again make them even more environmentally friendly than recycled cardboard boxes. And who wants to make 10 trips to the garbage to get rid of all the boxes? Their ace delivery and pick-up service will make you say "ahhhhh".

  • Angie Natingor

From beginning to end, the folks at FROGBOX Vancouver helped make my move a breeze. Efficient drop off and pick up service, friendly and attentive staff and reasonable rates make this eco-friendly company an absolute pleasure to deal with. I especially appreciated not having to find and break down moving boxes myself, as I've done with so many previous moves; thanks to this company, will never do so again. Would recommend FROGBOX to anyone planning a move of any size in the near future!

  • Ron Lange

I loved using the reusable boxes from Frogbox. First of all, not having to buy all those cardboard boxes just to throw them away, is the biggest benefit. But also, Frogbox's customer service was great. They were very flexible with letting us keep the boxes longer, then picking them up sooner than scheduled so we can get them out of our home once we were done packing. They are also very responsive by email, which saves a lot of time on phone calls during the busy time of moving house.

  • Sheelagh Weeks

My family and I were completely satisfied with the Frogbox experience. The people we dealt with were very friendly and helpful. It's a brilliant idea, and not only convenient for the customer, but eco-friendly, too. I was especially pleased with the idea that Frogbox donates part of every transaction to frog habitat and wetland restoration. Good for you!! I would most surely recommend Frogbox to all friends who are contemplating a move -- sure made my move easier!

  • Patrick Audley

Great service, awesome boxes and cheaper than cardboard. This was the first move that I didn't end up with boxes that fell through or squashed their contents. Aside from the great delivery and pick service, it's the little things that made the move easier like easily being able to stack boxes and the molded handles that made carrying them very easy. Having Frogboxes easily shaved a quarter of the cost off our movers bill because they were so quick to move around.

  • Karissa Stevenson

Use these for moving! Costs the same as buying boxes but they deliver to your door, movers can easily stack them, and then they take them away. Nothing that I put in them broke or was damaged. Also anyone I dealt with was extremely pleasant to deal with both on the phone and in person - poor guy had to lug these things up two sets of stairs on delivery - didn't complain once. Hopefully I won't be moving again soon but when I do I will definitely use again.

  • Mai Holmes

Our go to guy to buy cardboard boxes shut down. So we thought we would try Frogbox for this move. What a great concept! Light weight, stackable and sturdy this perhaps may have been one of the easiest moves ever. Delivered and picked up meant no running around, recycling or hoarding in the darkest corners as boxes are expensive. Frogbox is comparable, affordable and way less hassle than our old system. Professional, courteous and accommodating team. Bravo!

  • Ben Kadel

I was initially attracted to the idea of moving with a lighter footprint, but was completely blown-away with the quality and commitment that everyone at Frogbox demonstrated. They clearly see their job as "making your move easier" not just providing moving boxes. From the first call, through the delivery and pick-up to the follow-up afterwards, then consistently impressed me. Every company - no matter what service they provide - should work this one.

  • SM

Frogbox was amazing!!! They delivered everything I ordered exactly as I wished, and were very informative the entire time. When I had to delay the pickup of my boxes after my move was complete due to an injury - they were extremely generous and understanding. When I was able, the pickup of the boxes and dolly went very smoothly. FYI the large dolly is tricky to operate, but once you figure out it's a piece of cake. I would recommend frogbox.

  • Alisa Makowski

Frog box is amazing. Used them for our move. Even adding an extra week didn’t cost much. Super friendly and very fast to respond to inquiries. The crew that drops off and picked up were amazing and very cautious how they bring the boxes into the building to watch for walls and even give you instructions not to slide them on the floor. The labels are awesome and it made moving for our movers that much faster! Highly recommend!!!!

  • Nancy Lui

Poor customer experience. I didn't receive any confirmation after ordering on their website and I haven't heard back after calling 5 times and leaving a voicemail. Nobody seems to pick up the phone during business hours. Since these deliveries are time sensitive you would expect them to return your call promptly. If they don't show up to deliver the boxes in the time I scheduled today I will be going with a different company.

  • Jenn D. (mechbunnies)

I went with Frogbox because I wanted to be more sustainable and use reusable boxes for my move. I love that they're stackable and easy to close. They showed up on time with my boxes and delivered/picked them to my door. I had a lovely chat with the gentleman who picked up my boxes. I didn't catch his name, but he was very kind and I want to send him my best wishes and luck! I will continue to use Frogbox again in the future!

  • Sam B

Service was excellent. Dropping and pickup went as planned. These boxes really are handy and no hunting for cardboard. I ordered mine to be delivered 3 to 4 days before the move so that I had at least 3 days after for unpacking. I found I was running out of time before they picked them up so I had to quickly empty a few of the last ones out and just pile it on the floor but I would definitely use Frog boxes again.

  • Ashra Kolhatkar

Our experience with Frogbox was great! They kept us up to date on their availability and let us know well ahead if time when they had to reschedule the delivery. They also gave us a few extra days with the boxes after our move for free. The staff were all super helpful. The boxes themselves came clean and ready to use. Great experience and I plan to use them for all future moves in the future!

  • Hailey Laycraft

This will be me and my partners second time using FROGBox. We can’t say enough good things about the company and it’s employees. Joanne has been incredibly responsive to our booking needs and questions! Our boxes have always been delivered within the stated time frame by very kind and helpful delivery people. We will definitely continue to use this service for all of our moves!

  • Nancy Small

Their customer service is amazing - they were flexible with pick-up & drop-off times and even offered to drop our boxes off early, free of charge, because they had some free time. The boxes themselves made moving so easy and we didn't have to worry about finding and then recycling a bunch of cardboard boxes! You should use frogbox for your move, you won't regret it!

  • Gerardo Iglesias

Stressful moving. Frogbox helped by being on time on delivery day. They are not cheap at all, but all my 50 boxes were perfectly clean. Then I extended one week, then another, then another, you know. Only $1 a box per week, which I thought was reasonable and helped with the stress. Picking up was done competently and also on time. It was a good choice for us.

  • Trevor Ellestad

Great service and very accommodating on an extension while we were trying to renovate and move into our new home. We've used their service multiple times and are always amazed at how much time is saved by not having to worry about collecting cardboard boxes. Just don't overpack them with books, or your movers will get mad at you for making them too heavy :)

  • Carla bonifaz

I got my pick up scheduled. Then got an email for an alternate timed I re-arrange my schedule to make that time work. The day off I got a call from the driver saying they will be there 1 hour before the window provided. The driver had to wait for me to get home. I wonder what is the point of having a window if chances are they are going to be there sooner?

  • Eve Aymong

Frogbox made moving much easier - the boxes were delivered on time and in excellent condition - they are so sturdy that the last minute items arrived safe and sound. The moving company also was happy to see them. I particularly liked the follow up to see when to pick them up - having a drop dead date for unpacking really helped me. Great service - thanks!

  • Janice U

Fantastic experience! Super friendly, reliable and on time. The Frog Boxes were very convenient and it was so nice to have someone drop them off and pick them up again. They were even kind enough to check in with us a few days after our move to see if we needed an extension. Would highly recommend and would be happy to use them again in the future.

  • chris stephenson

These sturdy green boxes didn't remove the pain of moving but it sure made it a lot less painful. Love the rental model and that they deliver and pick up when done. Price is fair too. My wife was always impressed with the service and liked the especially liked the receptionist with the British accent who was unfailingly polite and helpful.

  • Emilie Benoit

Love this eco-friendly and super convenient option for moving. The door to door delivery was very convenient, and both my deliveries were on time. The boxes made packing easier and were much sturdier than cardboard boxes. They add a little weight as they’ve got some weight on their own, but I didn’t find it to be a problem for my move.

  • Conner Galway

Most painless move ever because of Frogbox. Clean boxes showed up right on time, filling them was so much easier than cardboard, then we just loaded them all up on dollies in a truck. So simple - I can't imagine ever moving the old way ever again. Also, Mike & his crew are just some of the nicest people you'll ever meet - so helpful.

  • Andrea Mellalieu

We can’t thank you enough: the purchase of our new home has not gone smoothly, and we had to change the date several times. You have been patient and kind to us and we are so grateful! We are also SO relieved to not be dealing with the wasteful / stressful / drama / nonsense of cardboard. All the stars!! xo Brian, Ryan and Andréa

  • John Bello

Using Frogbox was one of the best decisions for our move-out and move-in. Behind the scenes, their ability to communicate was appreciated and made gave us peace of mind during all the chaos. The delivery and pick up of boxes was made very simple too as the driver was time efficient and super professional. Highly recommend!!

  • Kim Kim

Great service! Boxes delivered and picked up at your door. Great communication via text and email. Friendly staff. Very reasonable pricing and good for the environment. No cardboard boxes to recycle, only frog boxes to be used by others. Well thought out idea! Will definitely use frog boxes if I ever move again. Thank you

  • CA Stumpf

Using FROGBOX made my move so easy I got everything packed and unpacked in a day. The strong, easy to stack, easy to close, clean boxes made packing a dream. The movers were happy too and commented that they love moves where items are packed in FROGBOXES. Certainly jumping from pad to pad has never been so easy :)

  • Nicole Kocher

Love frog boxes. Made packing so much easier then trying to track down boxes. Our delivery guy (JD I believe) was so nice and friendly and very chatty. Made the process even easier. Everything was smooth and reasonably priced for what is expected. Would recommend. Thanks for the smooth transition frog box

  • Corbet Rutzer (crutzer)

My family used Frogbox for our recent move and it was beyond convenient. They dropped off our boxes, gave us tips on how to best pack them and then came by and picked them up from our new place a week later. It was incredibly convenient. I can't imagine ever moving without Frogbox again!

  • Jay Seo

Excellent experience. Marlena provided top-notch service and communication throughout, and Brian (my driver) was on time and pleasant to deal with on both ends of my move. My movers commented that Frogbox's stackable, tape-free boxes let them do their job in record time. Thank you!

  • b c

Cost less than buying boxes. Easier to use and contents better protected than with cardboard. Dealing with the ordering and the delivery staff was smooth and professional. We especially liked the gentleman who did drop off and pick up. Would never use anything else again.

  • Sherry Strong

Love frogbox, it is such a fabulous idea, Everyone was great to deal with and how wonderful is it to not have to assemble, disassemble and store dusty boxes! Face it, we all hate the packing and unpacking of moving, anything that makes moving easier is most welcome.

  • Zack Leonard

Such a great service, I used 15 boxes and 3 clothing racks to move last week and it was the smoothest move I've ever had! The move was so quick that the bill for the movers I hired ended up being $300 cheaper than the lowest estimate they gave. Highly recommended!

  • Patti Russell

Great experience with the company and using the boxes. The boxes are perfect size for packing and so stackable. The movers loved them. The drop off and pick up were seamless. It was Fast and efficient and they accommodated my schedule change quickly. Recommend.

  • Jennifer Browning

The website was easy to use and helpful in choosing the right amount of boxes for my move. The extras like being able to order a dolly and a cover for our mattress was a huge convenience. Pickup and drop off went well and I'd definitely use the service again.

  • Blake Fisher

I used Frog Boxes for every one of my last few moves over the past 10 years. Great customer service and really streamlines moving without all of the clutter after. I love that they’ve added compostable plastic options in their packing and protection supplies!

  • Colleen Hamilton

I would give more stars if I could:) Easy to order online, pickup and drop off were prompt, they called to give me a heads up when they were en route, and the best part was that both of the delivery drivers were unbelievably friendly, helpful and fun.

  • Maisha Moore

I have used this service three times for three huge moves. This company always has the best service and the staff are so polite. Booking online at anytime is super handy when juggling a house move. The boxes are always clean, dry and ready to pack.

  • D. Smith

Our move was so much easier because we had Frog boxes. We moved our daughter out of residence and because the boxes are sturdy and stack neatly, it was a breeze. The boxes are so clean we could put her clothes right in. Would use them again!

  • S B

Frogbox was amazing for my move! Easy to pickup because they have handles, lots of room in them and protective as they aren’t cardboard. Best part was that someone drops them off and picks them up at your new place when you’re done!

  • Malcolm Reynolds

I've used Frogbox in the past and have had great service. Doing another move now, but haven't been able to get ahold of anyone. Placed an order and didn't get a confirmation. Does anyone know if they're still in business?

  • Lexi Li

Such an awesome experience with box! The staff and driver are so friendly and helpful! They made my moving process way less stressful, highly recommended to anyone who wants to have a smooth transition. …

  • Jenny Ingle

I would highly recommend Frogbox to anyone about to move. The delivery and pick-up is so convenient and all the staff I spoke to in person and on the phone were beyond helpful and kind. The price is great too!

  • Danielle Lovell

Have used Frogbox for every personal move and every office move I've undertaken (and there have been a few) since 2009. Service has been excellent, quality of boxes great, and it's made our moves a breeze.

  • Bill Dagg

Had to change dates around a few times (closing dates changed) and when I forgot the pick up day before letting me know and that we could have them one or two days more at no charge. just what we needed!

  • Colin Lancaster

Very organised team, great ethics and they always follow up. All the best to Frogbox, a great and GREEN idea! Very 'Eco', a solutions that is sustainable and leaves you with no carbon footprints. Enjoy

  • Philip Chow

Different options to meet your needs and very easy to use. We had to reschedule our pickup date and they were able to accomodate us on such a short notice. Would recommend them to my friends. Thanks!

  • Lissette Lemus

boxes worked perfect for the move, I even decided to keep it a couple of weeks more to wait for new furniture, it was so easy to book, they were on time to deliver, and wonderful people to deal with!

  • Rob Boyko

Jay and Marlena were great - boxes delivered on time, picked up on time, and they were flexible when I needed extra time during the rental. Boxes were clean, easy to stack, and durable. Thanks! Rob

  • Christine McGuire

I used frog box for the fist time on my last move. It was super easy to use, the boxes have comfortable grips for moving, overall the service was excellent and I would recommend them to anyone!

  • Cary Wong

Prompt service, awesome people. Plastic bins definitely held its weight over cardboard boxes; no taping, folding, disposing needed. Portable wardrobes wasn't as easy to use as expected though.

  • Rachel Backer

Found this service super convenient and practical. Packing the frog boxes was easy and it was nice to stack them before and after the move. Would definitely recommend to friends and family ☺️

  • Daniel Meyer

Super helpful and friendly staff… easy to work with. Prompt/on time drop off and pick up. Love the boxes. So easy and stackable. The movers loved them too. Cannot recommend highly enough.

  • Cindy Canada

This a superb product, and their customer service was just the best. Dropped off right on time, picked up when I was done, voila ! What a great help to have Frogbox on board for my move!

  • julia brunzell

We've used Frogbox 3 times in the last 4 years and are signed up to use them again for our upcoming move. Their service is amazing and the boxes are great. Overall top notch experience!

  • marlene armstrong

This is the only way to move. I will definitely use them again. It's cheaper than buying cardboard boxes and they take them away for you afterwards. I tell everyone I know about Frogbox

  • Darren Teetaert

Smooth and Professional. Clean and effective communication. Simple drop off and pick-up. Efficient and effective transport. An integral part of a relatively stress-free move.

  • Edwina Nearhood

Convenient, affordable and environmentally friendly way to move. I had to extend by a couple of days. The extension was very reasonable. Friendly delivery person. Thanks!

  • Salar Sahraeian

UPDATED: The misunderstanding was resolved and experienced a great service during pickup. The management team was very understanding, reasonable and helpful. THANK YOU!

  • Jay Helmus

Awesome idea, and well executed. Delivery and pickup was a breeze. Boxes very sturdy and heavy duty, yet light. Stacks amazingly. Simplified our move! Totally worth it!

  • Peter Buckley

Great experience with Mike. Even with issues on my side in returning the boxes,he was extremely cordial and didn't add any additional costs. I will use them again!!

  • Eric Seitan

Left me 3 inches to get into my Car. When parking a company vehiclein a huge nearly empty parking lot you probably shouldn't park up against another car

  • Ben LAM

The boxes are very useful and facilitate the move. Also, your employees are very courteous and helpful. Garth Whiteley is fantastic and wonderful.

  • Christine Shepherd

Made the move so much easier! Got 3 wardrobes so I could leave all my clothes on hangers. Got a dolly too, which was great! Would use them again.

  • Chris Hill

On time / kept us informed when snow caused problems on empty pick up, delivered extra boxes when ran out really fast and were friendly and nice.

  • Shea Miles

Easy company to work with. Friendly and professional staff. Movers appreciate the boxes because they are easy to stack so speeds up your move.

  • Aleisha Levins

Best product - best service hands down. The delivery and pick up - smooth and easy - and not to mention friendly. I'm a repeat customer. :)

  • David Ferguson

We used Frogbox about 2 years ago for a move, and we're about to use them again. The service was exceptional, timely, and very friendly.

  • Maripaz Gonzalez

Awesome service! Loved not having to build and later get rid of cardboard boxes. Will definitely keep using these on my future moves

  • Michelle Prebble

I have used Frogbox twice now and they are hands down the best solution. Incredibly easy to deal with and the service is excellent.

  • Diane Roe

THE ONLY WAY TO MOVE!!! Worth every cent. Makes moving so much less painful being able to stack boxes onto a dolly. Great service!

  • Adam

Super easy, on time, great communication, clean boxes. I highly recommend FrogBox, they made our move much less stressful.

  • Jenna G

Seamless delivery and drop off in Vancouver. A perfect eco friendly solution for your move. Would definitely use again.

  • False Creek Recruitment

Super friendly, always on time, organized! Also, great for the environment. Will use for everything on next move …

  • Meredith Murdoch

Frogbox was great...drop off and pick up of the boxes was so easy...made my move that much easier...thanks Frogbox!

  • Alex Weekes

Super easy, amazingly friendly and helpful. Not dealing with cardboard boxes after the move was totally worth it!

  • Nicole Delaine

Vancouver location of this company is great. Phil has A+ customer service and the boxes were dropped off on time.

  • Jose C De Landa

Great moving experience with rental boxes. You have to put the stuff away because they're coming to collect them.

  • Mark Richards

Highly recommend Frogbox, our movers loaded these in a fraction of the time. Oh, and you need the 10 extra boxes.

  • Dan Huang-Taylor

Amazing service from a friendly and professional team, using Frog Box for your next move should be a no-brainer!

  • Bevan Hughes

Amazing service, friendly and prompt. Perfect low-waste way to move efficiently and safely. Highly recommended.

  • Linda Falconer

Such a great service when moving. Quick and efficient delivery and pickup. Would definitely use them again.

  • Noel Szelewski

Outstanding customer service - the product is great and made the move smooth and easy. Thanks Frogbox!

  • Ana

This is an excellent service. Garth was fantastic!!! I would 100% recommend them and use them again.

  • Tyrel Burton

Great service! Boxes dropped off and picked up as scheduled, very professional, great rates. Thanks!

  • John Poyser

Highly recommended. Very professional. Great drop off and pick up by their staff. Thanks frog box!

  • Wendy Mark

Service was prompt, organized and flexible. I highly recommend Frog Box! Thanks for everything :o)

  • Ray Fournier

Great service! No hassle trying to find and then get rid of boxes. Courteous, helpful staff.

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