Four Oaks Post Office

49 reviews

340 Lichfield Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B74 4BH, United Kingdom

www.postoffice.co.uk

+441213080301

About

Four Oaks Post Office is a Post office located at 340 Lichfield Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B74 4BH, United Kingdom. It has received 49 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-6PM
Wednesday9AM-6PM
Thursday9AM-1PM
FridayClosed
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Four Oaks Post Office: 340 Lichfield Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B74 4BH, United Kingdom

  • Four Oaks Post Office has 4.3 stars from 49 reviews

  • Post office

  • "If we could leave a zero star review we would"

    "Excellent professional service every time"

    "As a Post Office, it's brilliant - as a mini market, do believe that a re-think is in order"

    "The young staff are great and have good customer service ,but as for the the Manager ,she's obviously not happy in life, she looks down on some customers and can be very abrupt and rude, I live5 min away but I go into Gracechurch centre instead, thats how uncomfortable she makes me , She should just stick to serving the sweets and Accessories"

    "Nightmare post office"

Reviews

  • Alice Kingsleigh

If we could leave a zero star review we would. Changing the parking outside a whole row of shops off a roadside to single business use approval only, without appropriate signage on the street and in all the neighbouring business, resulting in people receiving fines in the post demanding high fees is not, in my opinion, the best way to ensure good relations with other local businesses or to encourage customers. I have tried to call the post office, to no avail. We will be spreading the word to ensure others do not fall foul of these actions by this post office and their partners I Park Services.

  • Hakan Nakah

Excellent professional service every time. Fast and focused. I regularly post eBay items here and they have never wasted my time. Thank you for the good old reliable post office service. Update: I was there last week and an elderly gentlemen took ages to pay, repack and leave. Not a single sight of frustration or anything. The last behind the counter was extremely patient. I wanted to provide the update to balance the cards because some other client observed the contrary. I have no affiliation with this branch whatsoever.

  • Brian Drinkwater

As a Post Office, it's brilliant - as a mini market, do believe that a re-think is in order. Especially love being able to pick up all those things we order on Amazon that are too big to put through the letter box. Just wish you didn't have to queue up every time! Also find it a God send for those times when my bank texts me to demanding that I pay money in before a certain time.

  • leon b

The young staff are great and have good customer service ,but as for the the Manager ,she's obviously not happy in life, she looks down on some customers and can be very abrupt and rude, I live5 min away but I go into Gracechurch centre instead, thats how uncomfortable she makes me , She should just stick to serving the sweets and Accessories.

  • Local Joe

Nightmare post office. Unhelpful/rude staff. Privatising the post office was the worst thing in the world. The manager is one of the rudest women I’ve met, with typical snobby behind the counter experience. Will do anything to fob you off for another branch. Plenty of other branches you can pop into with a million times batter service.

  • Amrik Aujla

I use this post office all the time as its local to me. Have used them for posting letters, amazon returns, cash cards and currency for holidays and more recently with their new service, my daughter purchased a set of printed photos using her phone. Veena is always helpful! Great little post office serving the local community.

  • Katy McAleese

This will soon be my local post office and I’ve been in there a few times with letters or parcels to post and the staff have always been friendly and helpful with the postage costs and options available. It’s in a great location and super handy, can’t wait to move and be able to post at my convenience.

  • Julia Stonehouse

I can’t recommend this post office enough. Staff are really friendly, helpful & down to earth. Veena especially is lovely to all the customers. It’s so refreshing to experience such consistent and excellent customer service. Also really impressed with the new canvas & panel etc printing service too.

  • Raj

Absolute pleasure dealing with Veena. Did our passport service here for family passports. I highly recommend using the post office service. Passports arrived in less than 2 weeks. Great post office and friendly staff. Wouldn't go anywhere else keep up the good work …

  • Deborah Pryor

I was gutted when Frosts shut down as they were always my go-to for passport photos. It’s great to know that this service is still here! The staff were so friendly and helpful - such a quick and easy service to use. Highly recommend!

  • Manveer Bains

I highly recommend this Post Office. Staff were very patient and accommodating as I had a few issues. There knowledge base was truly exceptional and explained all matters clearly without rushing me. Will definitely be coming back.

  • L Rowley

Delighted to find that Four Oaks Post Office is now offering photo services including passport photos. I was able to get my daughter’s passport photograph done quickly and easily. Will be back to print out some photographs too!

  • Amar Suemul

I’ve relied heavily on the mere green post office over the past couple of years. It gets busy at time, but i see veena and her team work incredibly hard to make sure everyone is given the best service possible. Thank you!

  • Elizabeth Winter

Great service, now not only a post office but a photo service too.. great staff, known them for years and always so helpful whenever we need them. Thank you & wishing you best of luck in your expansion.

  • Victoria Jukes

Always a friendly and reliable service! As a weekly user of Four Oaks post office, I wouldn’t take business anywhere else! Massive thanks to Veena, for recently dealing with a huge volume of Christmas

  • Suki Khaira

My favourite post office in the area, with lots of additional services. I always like to support independent places and they definitely look after you here, highly recommend this place

  • S B

Most rudest unhelpful woman ever met. Has an attitude problem. Fobs you off as to lazy to help you. Also saw an elderely man in there a few weeks ago trying to pay his bills in

  • Kim Crook

Fantastic service from the photo store inside the post office today. I needed something special for Christmas and the lady was so patient and helpful. Thoroughly recommend.

  • Catherine M

Pleased that the photo printing equipment from Frosts has made its way over to here so still able to print photos locally. Very helpful & friendly lady helped me to use.

  • Michael O'Shea

Very creative and able to find solutions to tricky problems, also very fast turn around time..and a very pleasant and professional staff..Veena is a gem...

  • Arindam Dasgupta

It is a pleasure to visit here. The team is so very helpful and always happy to help. We are always welcomed by smiles and the work gets done super fast.

  • Nate B

This Post Office is always clean and have kind & polite workers, there is a small selection of things to buy and the main post office.

  • Craig Burns

Lovely team at post office Perfect for business banking and change, and far easier to get to with better hours than traditional banks.

  • Raj Ajimal

Veena and her team have always been amazingly helpful over the years. I wholeheartedly recommend them to anybody. Thanks …

  • Sarah Brown

My go to local post office, great service as always! I recently used their photo printing service which is very convenient.

  • Ruth Brigham

Fantastic service with a smile. Always very helpful. Very efficient. Love new photo shop. Best place to get Christmas gifts

  • Harinder Aulakh

Be aware the parking is terrible, don’t make the mistake and park in the optiticans bay, just got slapped with a £60 fine!

  • Edwina Connell

A fabulous friendly and helpful post office . Excellent customer service and professionalism. An asset to the community

  • Neil Williams

Polite, professional and hub to the community, this is what a post office should be. Veena and her team are excellent.

  • Perry Smythe

Busy little Post Office. The two ladies behind the counter very helpful. Looks like improvements goiy on. Good luck.

  • Gaffer

The staff and service was really great. Highly Recommend their photo printing services! Will use again …

  • Kirsty Tarr

Exceptional service Have been incredible helpful with helping with all things related to my daughters travel

  • Jennifer Bolland

The staff are very obliging and pleasant when one polite oneself. Queries go down quickly

  • Alan Westwood

Always very helpful and friendly nothing is too much trouble at all.

  • Linzi Orton

Very helpful & professional staff, convenient location

  • Kay Rogers

A very long wait in the queue with only one staff on

  • Nomis Nagol

Friendly , fast and excellent service. …

  • Poppy Elder

Great service. Always helpful & friendly.

  • Ian Choyce

Always helpful cheerful service!

  • Deepali Jain

Excellent service!

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