Bought a fridge cash, called and reported that the door is not closing and the temperature isn't cold. Was told to send an email till today am still waiting for them to collect the fridge. Am sitting with a fridge which doesn't work and it took almost 3 weeks for them to deliver

For "ALL GAME STORES" to have reps like Nelisiwe Zulu "maZulu" she made whole procedure bearable thou it took long...and Mpendulo Gwala for being soo patient it literally took me 2 days to choose what colour I wanted to paint the walls …

Terrible store ! Do not buy electrical items . Their sales people promise you the world with guarantees. However don't honour it and wiggle their way out with change in policies. Terrible. #stay away from the Bennet Read brand powered by Tevo .

My washing machine was to be delivered today. Monday 5 June.... So where is it?? Your Game Home Appliances order 200965037/81933300 was collected by Tsoelopele Thato for delivery today. We'll tell you when they begin delivery - WumDrop.

Worst experience from a retail store purchased a fridge from their Gateway branch upon purchase we were promised that the item will be ordered and kept in the store we paid of the item and our fridge was still not available. A week later we

Pathetic service. A long queue just for pickup. Everywhere else, ordering online and picking up is easier. Here it's a pain. And some of the staff members are standing on one side completely disinterested. This store manager needs to wake up

Well today a few minutes ago, I went to the game umhlanga branch on my break to just buy a phone cash, well the lady who works there was so slow when she went to the back to fetch it she then made a copy of the phone bar code and sent me to

The service at this store is pathetic! we waited to buy a mobile phone over 5 minutes, no one attended to us the staff members were standing around and I walked up to them to ask if there was someone assisting, I was ignored. We walked out

I recently purchased a washing machine from Game Gateway. I was not satisfied with the product as it was not energy and water efficient and neither did it wash the clothes clean - the complete opposite of what was disclosed and advertised.

Today I called the call center waiting over 30 mins 4 an agent...called games gateway...spoke to dapne... worst ever experience of my life... why is a person answering the phone if u are unable to assist and be rude...I never force you to

I request that this store please be closed on Sundays. It seems like none of the staff are happy to be there at work. Took me half an hour running around the store practically begging someone to assist me with the purchase of a furniture

I bought a washing machine in 2020 and now the washing machine is no longer working. When I tried to inform the store about my issue, they told me that I have to remember the exact date of purchase. I mean seriously? the barcode is there

On Friday the 19th of July 2019, at 18H00 the store only had 2 cashiers on duty whilst there was a long queue. I had to wait in a queue for 23 minutes to pay for one item. At one stage there were other Game employees standing next to the

Today went to purchase a fridge @Game Gateway, everything was fine from the salesman who was assisting me. The problem only started, when I went to pay by the Cellphone till, I asked the cashier to please assist me on checking, how much

GAME GATEWAY, I would give you 0 if I could! I am FURIOUS! I purchased an office chair from GAME GATEWAY and paid R260 for them to deliver to my home office which is very close, an entire month ago! I have STILL not received delivery! I

I was approved for an RCS card and went to this game as directed by Cape Union since they didn't have stock. The tech squad were busy chatting away and looked rather annoyed when I greeted them. I said that I was there to collect an rcs

Aftercare service none existent!!!!. I purchased a work desk on Sunday 09Jan around lunch time. Immediately when I got home I assembled it and approximately at 4.30pm I realized there was piece missing - then I decided to contact the

Absolutely pathetic service at Game Gateway. Purchase a chest freezer on the 12/11/2023. Today is the 3rd of December 2023. I have not received it yet. It's a cat and mouse game with them. I keep calling and asking for feedback and

Trible customer service, waited over 40 minutes to speak to the floor manager he never showed up, staff came back with a different excuse each time, Customers time is not valued. Disrespectful and poor Management.

The worst store to do a price beat staff are totally confused about the process and no visible management on the store floor? Very poor leadership for a branded store !

Hi. I waited for over 5 weeks now for a senior Manger to call from Game Gateway regarding my fridge which is an essential item that is under guarantee and hasn't

I have purchased a new Samsung TV which worked perfectly for only a week. Had to wait 21 days to have this fixed. I will not purchase from Game Gateway again!!

At Game Gateway currently to purchase Aeriel fabric softener...Pro is on but NO stock spoke to the merchandiser...still waiting for truck...

Staff refused to help us. They were standing in groups and told us that they are about to finish work. It was still 15 minutes till closing.

From wrong delivery of Order to False advertising of products. I am writting this review with disappointment and anger to the service I

Shocking service. It's as if they do not want you to shop there . There are no assistants and I have been standing for the past 30mins

I emailed this store asking a question!!! No reply at all its been 3 days now no response It shows, how professional you guys are!

From having a bad experience to changing our minds. Thanks to Game and Staff for listening to us and making things right.

"Out of stock", no prices on items, incompetent staff.

Nice big game. Lot's of items