I didn’t want to leave this review but, after seeing other people with similar issues, I realized it was important to share my experience as well. I contacted Karl in August 2022 for his help furnishing my new condo. I had seen unique pieces on his Instagram, and he was prompt, professional, and kind in all of our early interactions. We agreed on a plan for twelve different items, and I paid a significant advance on each (with the explicit understanding that the plan might change over time). Things went well at first, if a little slow, but eventually dragged on for months at a time with no update. After a bad experience with two items—one which was changed without my permission and assembled poorly in my living room, and one of which was significantly more expensive than expected—I told him I wanted to scale back the rest of the project. He asked that I pay the balance on the latest item (rather than apply the other money as credit), and implied that the rest of the deposits would be refunded afterwards. As soon as I paid, he stopped responding altogether. I’m now out thousands of dollars for furniture I never received. I’m still hopeful that Karl will return the money he owes to multiple customers, and will update this review if he does.

It is with a heavy heart that I share my recent experience with Jacob Willard Home. As a long-time admirer of Karl's unique style, I felt confident in consigning some furniture from my late father's home during the difficult times of the pandemic. Unfortunately, things took a turn for the worse after Karl sold the pieces and informed me that he owed us $1500. Despite his assurances of payment, I have yet to receive the amount. To make matters worse, Karl has ceased responding to my messages, leaving me feeling disrespected and frustrated. I genuinely hope that by sharing my story, I can encourage Karl to address this issue promptly and help prevent similar situations from occurring with other customers. I still believe in the talent and potential of Jacob Willard Home, but these matters must be resolved for the business to maintain its reputation for professionalism and trustworthiness.

It's an amazing mid century modern furniture store and more. They also have a audio room and record shop in the back. If you haven't been by stop in you won't be disappointed.

Karl (the owner) is a wonderful and wholesome person. He has great taste in furniture and is very helpful at designing a space.

Super charming owner and space. Great place to find some gems. Plus they do restoration with custom fabric/leather options.

I've been visiting this place for 3 years and am always impressed with the great service

Fantastic mid century pieces. Super friendly, super knowledgeable.

Quite possibly the greatest place on earth

My name is Jake Willard