4 vehicles stolen in four years. Last two we stopped calling the Police. One of our trucks that was stolen was located with a Rope on its bumper and the other side of the broken rope on a fence. The responding officers didn’t tow our truck. It went on to perform more crimes involving property crimes. If they would have towed the truck, we would have had our 1977 Ford with 40k mikes on it back. It was a show truck. We have had thieves in our cars at work. They didn’t make an arrest. They just have a GOS and released subject near our business. Tonight we had a party with a pistol at our shop off Truman road. They knew it was a towing and truck repair company. The desk Sgt.Dillingham was asked to make sure that this call was handled to the fullest. I suggested looking at Google if Elite Trucking and repair and seeing other reviews of the owner being armed and showing up to businesses. Not sure if he did. I suggested calling Elite trucking and repair and having the tow truck respond and make an arrest. I was told that this isn’t how policing is done. I know for sure if I was handling the call and I had known that he had had weapons at other businesses in the past, had visited our business in the past, had threatened us with violence in the past, that I would have called in a “fake tow” and apprehended the man. The point is, it shouldn’t be okay to not take the call to the limit. I was told the TO, or staffing is 20% down from 5 years ago. I was told the police have done all they can do. I love Police and will continue to support injured or officers in need. Last year I chased a suspect in Blue Sorings that two officers pursuerd and took him into custody. We have done full hvac and water heaters for Police officers. We belong organizations that help law enforcement when they are in need. We are installing a free furnace for a Cop with ALS soon. If we get these responses I can only guess that all of our business that have chosen the mid-town area face the same thing. We just bought a new building in Kansas City bear the Police Credit union and are going to invest more than 600k in the renovation of a 110 year old building. When the Desk Sergeant is retired on duty and their is only one Sergeant on duty in all of east patrol, the worst zone in Kansas City. According to Sgt Dillingham perhaps one of the worst in the country. Go the extra mile for you are the Sheepdogs. We can’t take matters into our own hands.

Edward's with the badge number 5150, does NOT need to be in the protect and serve industry. I had a friend who was held at gun point and couldn't provide a last name nor could she make a report or call the police BECAUSE she was held at gun point and Mr. EDWARD'S treated her like she was a lying drug addict. He was overly rude to her and asked her why she didn't call the police if she was pistol whipped and beat ect ect. WELP, MAYBE BECAUSE SHE WAS BEING HELD AT GUN POINT. DID YA EVER THINK OF THAT EDWARD'S? I'm so disgusted with this police station and their employee with badge number 5150. Absolutely Disgusted. How DARE YOU question someone who's trying to make a police report about being ABUSED. You were NOT there and have NO IDEA what she went through. You sir are an embarrassment to your fellow "kind".

It is SAD that Police are supposed to help you when there is a crime, but they do not. Last evening, I went in to file a police report on a property larceny. Mind you, my nerves were all messed up because of the incident, as I had some critical important and irreplaceable stuff taken. The lady on the desk took forever to assist me (which is fine given how busy they are I guess) and when she finally called me, she told me to go online to file the report (ok, can you not have told me this sooner?) She was extremely despotic and rude, for no reason, when I was asking her follow up questions. I was polite and respectful. Idk why KCPS hires these kind of people. People who go to this place need help and are already not having a good day, not someone who is all tyrannical and refuses to assist.

Waiting to serve papers for a protection order against my violent, abusive brother. Been waiting for 2 1/2 hours for an officer to arrive. No sign of anyone. We’ve seen maybe 10 cops and sheriffs pass by us with no lights, sirens, and not speeding. When I tried to call again to check to see what’s going on, the girl on the non-Emergency number was extremely rude. We even saw someone drop off a clearly stolen car to this dollar general we’re waiting at, tried calling it in and they kinda blew me off. No one came and we called it in about an hour and a half ago and still no sign of any cop to investigate. I’m sorry to the college kid who got your truck stolen, I tried reporting it.

My daughter was having some issues with my granddaughter and I took her into the police station so that a police officer could talk to her about her behavior. She is 9 years old and I didn’t want her to be afraid of police officers but I wanted to show her that her actions could have a bad outcome. The sergeant came out and spoke with her and I was very happy with him speaking with her. I want to say thank you I’m sure you had other things you could have been doing but you took time out to come out and help me. I appreciate you talking to her and I hope she has learned her lesson...

I wish the government had built apartments on some of the now empty/parking land they obtained. I think it is a waste of land to take up this much land for so much parking and lawn and short buildings. The neighborhood would have benefited more from a taller building right on the street like Saint Louis has: Having the station back from the street increases the ‘us vs them’ spirit

I’m totally disappointed at this police station! They only have one clerk at the lobby! It takes forever just to make a police report! We have been waiting more then one hour just make a police report? Cause there is only one offficer who can assist us?? How poor is the county! They should hire more officers or clerks Please?

Went there to post bail for a friend. After waiting almost 3 hours, they finally tell me that he already posted bond and was no longer there. Why did it take them 3 hours to get me that information?

I was able to do a ride along and I highly suggest it. The officer that did my ride along was very informative and always honest about the job.

East patrol employees have always been so pleasant. There bathrooms are super clean and nice, quiet, and calm environment