We bought a couch and a love seat in the beginning of September from Leons on Ellice. We realized even in few days that the foam is being flat on some seats. We reported to the store within 20 days. At first I was told to contact the insurance company because I bought the extra warranty. The insurance company directed me back to the store as the seat foam is not covered and the 1year warranty was still active. Its been 6 months now, I have been calling the store since then and every time I am told that the foam is ordered and we did not hear anything back from the manufacturer. With every call there is a new person and I have to explain them the story from beginning due to lack of insufficient notes on file from their end. Every time I am promised a call back from them with updates which only few times happened out of many promises but unsatisfactory response. Some time ago I asked for the manager with a lot of here and there’s I m told that this girl is the manager. I asked them to give me at least a deadline of wait or replace the couch as I bought from Leons not the manufacturer directly. The response I got again that the delivery is on the way from February (I was told by one girl in February that the part is in but another told that she was mistaken) and She has to track it, She will contact me back when would she call. She did not want to mention any time frame. I am having a brand new couch with almost flat seats. Totally disappointed with the customer service. They need to work on the team communication gaps. Sorry posted on Regent location, it is actually meant for Ellice location. Could not delete here.

Originally had amazing service and then things took a turn for the worst. We bought our sectional on Black Friday and was told a reasonable expectation to recieve was March. Not a problem. March comes and goes. I call in, told itll be here end of April. Thats fine so we wait. We get a call from leons stating it'll be beginning of May. I called in yesterday to confirm date, first told I have to wait for my sales rep to tell me when it's coming. Why can't the person on the phone just look it up. They finally are able to tell me, to now later find out it's coming October. Almost one full year from date of purchase. Just absolutely ridiculous and being strung along with overpromises and underdelivering. We were able to get our money back which is a plus and they processed refund same day. What I suspect is there are other sectionals for others orders (putchased after us ) getting filled while our order is not. Be wary when purchasing with estimated delivery dates. Will not be shopping here again . Very poor follow up and very poor ownership of the situation. There was no proactivity when addressing the issue and I constantly had to follow up

I went to Leon’s at Regent to look for a dryer. The sales associate HARU greeted me warmly. Haru showed me all available dryers on display kindly explaining their price, functions, benefits and things need to consider, as well as warranty and delivery details. I really liked the LG dryer, but couldn't make the purchase on spot because I needed to get confirmation from my roommate who couldn't come with me due to the bad weather. So, Haru gave me the breakdown of the price. Thanks to her great service, I went back the next day and purchased the LG electric dryer. Before the purchase, she went over everything again including warranty details until ensuring we understand all of our rights as a customer. We chose to pickup our dryer and she made sure we have some buffer dates for our pickup in case of bad weather. Also, LG dryer we got is working really well. Overall, our experience at Leon’s was amazing and HARU is an awesome sales associate and a very trustworthy person. We will definitely visit this place again and look for this sweet girl in the future when we need to purchase appliances or furniture. Highly recommended.

“ SIMPLY THE BEST “ Recently, we bought the new house and needed it to be furnished top to bottom, so we started shopping around. After visiting a few different furniture stores we ended up at Leon’s on Regent ,which by the way is conveniently located for all the people who live on the east side of the city. Our experience was absolutely incredible. The moment we stepped in the store, we were greeted with the warm smiles from the management and sales associates, who are very informative and knowledgeable, and they were always there to assist us. Unlike other locations that we visited, the stock was never an issue and there is lot to choose for everyone. The customer service team made sure that our delivery is executed on time, and the delivery guys were phenomenal (good job guys keep it up). I will definitely recommend this place to all my family and friends “ YOU GUYS ROCK”.

Horrible, sales and return policy. Their sales person told us rug can be returned within 72 hours if it does not go with the space. They didn't mention that there would be no refund First of all, when we unpacked the rug; the quality of rug was cheap and it was having rigid folds, secondly was not best fit for space. Therefore, returned within 72 hours, but they denied reimursing our money. Infact they said it would be a in store credit . Neither the refund receipt nor any refund card was provided. This is the worst policy. The store is 24 km far for us, we paid mutiple visits to select product of our choice but we could not find anything that suits our needs. Our money is stuck with them forever and there is no proof provided for any credit or refund. Utterly disgusting!

I’ve had a pleasant experience shopping at this Leon’s last week. I’ve recently just moved and was in need of a couch. This Leon’s has provided a variety of options and I found just what I needed with the assistance from your staff member Evan. He handled my questions and concerns as well as the overall customer experience with due care, patience and professionalism. From discussing the pros and cons of each product to ultimately helping me selecting the most suitable couch for me, he has demonstrated his knowledge and patience to customers. Overall, it was a very pleasant experience shopping at Leon’s and I would continue make my future purchases at this establishment. The professionalism demonstrated by the staff is definitely one major factor that won me over.

The worst experience I ever had buying appliances. Please do not buy appliances at Leon's. I spent over $6000 on 6 appliances: they sent the wrong stove, the dryer was damaged cracks in the top and big dents in the side and a washer that never worked. I called about the stove and was told the sales guy was new and made a mistake. As for the washer and dryer, take it up with GE. All sales are final at Leon's so as soon as it's delivered it's your problem. So almost 4 weeks later I still don't have a working washer, the dryer is not fixed and has to be put on for an hour plus to dry a small load. This is a terrible company to deal with.... you are better off shopping at Larry's used appliances store then this place. Save your money and shop anywhere else.

DO NOT BUY anything from this Regent store. We spent over $7000, yup, that's $7000 and they delivered a very damaged range that they WON'T replace. It's supposedly our responsibility to contact manufacturer and jump thru hoops. We didn't buy a range from a manufacturer We bought it from Leon's. So called Customer Service at Leon's Regent basically hung up the phone on us as we are angry. UPDATE: Dec 21, 2021 - Went to the Regent store and had a very productive conversation with Jessica the Manager. She solved our problem immediately. She was great. Supposed to have a new range delivered on Thursday. UPDATE: Jan 12 2022 - All is great with new range. Jessica and staff at Leon's were great at fixing this issue.

Bunch of crooks! Don't get the diamond warranty from them, they say they'll repair or replace your appliance at no cost to you but they're just lying through their teeth. What actually happens is they shunt you off through a bunch of subsidiaries and offer you a fraction of the cost of the product they sold you as a time limited store credit. If you call they lie to you more. If you desperately need an appliance go to Midland or anywhere else. I even called the OEM and surprise surprise the needed part is available for 352 dollars. They just want to chisel you into spending more in their store. tldr: DON'T BE FOOLED DOES NOT STAND BY THEIR PRODUCT!

We ordered coffee tables and end tables from Leon’s and the experience was horrible! First of all the tables were 1 month past the time they said they would deliver, then when the came to deliver them the they came without the tables and left. Then the next day they told us we called and you didn’t pick and didn’t even deliver our table. When my brother finally went and picked up the tables himself the legs of the tables were completely different from what we saw at the store and ordered. Not using this store again and if you want a easy process I would advise you don’t use it either!

Great place with amazing varieties and the best, great staff. Salespeople do not push or pressure you. They are helpful, they share their opinion which helps anyone makes the best decision. The first time we visited this store, Ninja (love his name) was all ears and gave us lots of options and suggestions. We returned another day to make the deals but unfortunately he was not there, so Yoyo came and again, amazing customer care. We will definitely return to this store. Great jobs ladies and gentlemen.

Very disappointed for waiting over 3 months for my furniture they offered me $100 credit which I was disappointed went to the store today to talk about it because I thought it was unfair they told me that's what the offer was and that I accepted which I did not I am very disappointed I can't believe after spending almost $10,000 there waiting over 3 months for my furniture $100 credit is a slap in the face and I am waiting to speak to management or get something done about this

I had a wonderful experience shopping for a couch. My sales associate Evan was very accommodating, enthusiastic, kind and caring. He showed me multiple couches on several different visits. He was so patient and kind. I was never pushed to buy anything. Evan was very knowledgeable about the products, prices and reviews. With his knowledge and guidance I was able to purchase the perfect couch for myself. Thank you so much Evan! I will definitely be back to look for you.

I had the pleasure of meeting Mohammad Rahman, who was ever more eager to show me around. Since I had no prior knowledge of mattresses, Mr. Rahman inquired about my preferences and needs to recommend me some of the best Leon’s had to offer. I finally bought a mattress and sofa with the superb suggestions. My overall experience was excellent, since my needs and preferences were quickly taken into account and suggested accordingly.

The store have very good furniture but during the Black Friday they advertise some bait furniture to lure you to buy a "great deal" offer. If you buy the bait discounted furniture, they don't really want to delivery that for you. I bought two love seats on November and 2 months after they don't have in stock and no real estimate for this. Poor communication with the client. No real interest in make the client happy.

After going to the competition nearby we decided to check out Leon's as we recently bought our couches from there and we were happy with that experience. I was immediately greeted which was nice. I asked a bunch of questions about TVs. I'm sure the salesgirl thought I'd never pick something but I did manage to buy my tv and I hope to pick it up soon. The wife and I both enjoyed our shopping experience so thank you.

Highly recommend salesperson named Haru! She was very friendly and professional. I was trying to find a comfortable bed and mattress for my new house for a long time. During that, I went to all kinds of furniture store. Haru made me feels like she was helping her friend to select a new bed. She puts customer’s need first and has so much patience. I eventually bought my new bed and mattress with great satisfaction!

Bought a mattress on October 24,2022 The sales person said to come back on Black Friday for a price adjustment. Went back and Leon’s said NO. I called and talked to a girl on the phone. Yisan was the girl. Conversation ended with her actually yelling at me. She said the salesperson working there knows nothing. Like that is very reassuring for a customer. BUYER BEWARE. Stay away from Leon’s

I don't like pushy and that's exactly what I got there. I get it, you're on commission but please don't sell me things that I don't need. Even the manager couldn't be too bothered to go an ounce extra. I've always spent lots at Leon's but this location needs better people. I ended taking my $3500 purchase to the Brick. It was a bit more price wise yes but quality of service anyday!

We would like to commend Haru especially for providing us an exemplary customer service experience. She has been consistent in doing follow-ups and giving us updates from start until the time we have receive the furniture we ordered. I recommend her highly and without reservation. I would say that she is the best sales person in the Leon's Regent Avenue, Winnipeg store. Keep it up!

Made a purchase and within 60 days a no tax event was on. I called for a price adjustment since I was within the 60 day price guarantee they offer. I left my details with a staff member at the store and I received an email within an hour noting the savings I would be receiving. Integrity pricing with no hassel. This is important as a customer and I wanted to share my experience.

Had a great experience buying a new couch/recliner set here. Found exactly what we wanted and it arrived way ahead of its expected date. Ninja was really helpful and awesome to deal with. He gave us all the info we needed to make the right decision for our family. Delivery was also hassle free, quick and the guys were very friendly. Will for sure recommend this place to others.

I would never shop at Leons again! Their furniture is junk! There is marks, scratches and dents in the wood and they tell you that is the natural wood. The dining tables are warped and they say they are made that way so they are easier to pull apart. The wood is full of knots and looks terrible. Save yourself from getting terrible looking furniture and shop some where else!

After my old refrigerator decided to breakdown, I opted to buy a newer one rather than spending money fixing it. I didn’t shop for a refrigerator for over 6 years and had no idea about what to buy. Mohammad Rahman at Leon's showed me around and helped me choose a refrigerator that was just according to my needs and taste. 10/10 would definitely recommend shopping at Leon's

I was helped by Ninja today and was blown away by how knowledgeable and patient he was with, not only me, but everyone he was helping. He listened to my thousands of annoying questions (even if I asked the same thing more than once) and helped me fulfill my appliance order, which was a purchase I thought was going to be really complicated and was dreading.

My husband and I recently shopped at Leon's Regent Winnipeg address and were very pleased with the service we got there. We really liked Haru's service. She is such a warm and engaging person to talk to, we felt like we could tell her about anything. We definitely will come back to order more furniture, as long as it is Haru who will help us!

Our experience was deadly awesome. Ninja was a pleasure to deal with. He made us very comfortable and stress free. This is important as purchasing new furniture for our lovely home can be extremely stressful. He explained all options and suggested the best furniture that will fit in my living room. We would definitely shop there again.

We had a situation with the recliner chair. The customer care person was patient and kind to help resolve the missing arm. Which we then found beneath the chair. We had no idea it was packed that way. The one arm was there. We should have checked more throughly. I called back this evening to inform the store at the Regent ave store.

My self and I was there in the store by 7:35 pm 1 Ladie was sitting in the couch and 1 guy was in the floor and 2 girl was on other side, no one come to us for ask anything even no buddy say hi to us. I don’t know what can I say to them Not suggesting to anyone to go there and shop Thanks for you business

Absolute awesome experience shopping at this location. Iqbal was the sales associate helping me and he did a phenomenal job. He wasn’t pushy, knew his stuff, gave all the information I needed and convinced me to buy the protection plan. I recommend him to anyone shopping there in the future!

Terrible. There were 4 staff sitting on a couch on their phones or an iPad. The other 2 people working the floor avoided eye contact and didn't want to be there. We had to ask for help, and the piece we were looking for want even in display(front page for item!!). Just bad service all around

Got assistance from Haru who was very helpful. She was not pushy and understood my needs and saw them met. She even went the extra mile to track my order on her day off when I called her. Thanks again Haru. I'll definitely be coming back to shop at Leon's and will be looking out for her.

My fiancé and I bought a couch and television from Leon’s. We had a great experience from iqball our sales associate he was insightful and knowledgeable. Who ever is looking for furniture I highly recommend you going to Leon’s and please touch base with Iqball you won’t be disappointed.

My sales girl was amazing, knowledgeable on every appliance I bought and gave a crazy deal, she beat all big box stores prices by a tonne of cash , very happy her name was Yoyo , thanks Yoyo!! Would definitely anyone looking for appliances give her a go , she will beat anyones prices.

Went into the store yesterday, and had a few questions too ask about some appliances when i was approached by Yoyo, she was very friendly and very helpful, i didn't end up buying anything, but when i do i plan on going to her 100% thank you Yoyo for all your help, you are the best!

Haru was amazing, she was patient and kind to my elderly father in-law who can be quite a handful. She was respectful and was not pushy at all. We will be back and we will be asking for Haru specifically from here on out, I recommend you do the same, you won’t regret it!

Excellent customer service from Leons. We were able to furnish our new home tastefully with Haru the sales rep at Regent’s help. She’s very professional, with proper product information and a ready smile always! I can’t wait to get my next buy from Leons again …

Would like to say Q got some really impressive customer service out there, much appreciated for the patient and some professional introductions with the mattress and sofa, best sales guy ever met, great enthusiasm and passion about the work, Definitely recommend!

The chair set I bought from the store is pretty good. It has high-quality features. The salesperson is very helpful. Evans helped me to see the features from different products and give great suggestions. Overall a good shopping place to update your furniture.

My husband and I made a purchase at this location recently. Ninja was the Leon Staff member who assisted us with our purchase. He was informative, courteous and patient. I would recommend my friends to see Ninja if making a purchase at Leon's on Regent!

Such a great place to shop furniture! I bought a set of sofa last month and it was the best shopping experience I’ve ever had. Evan was so helpful and professional. He patiently explained everything clearly. Keep the good work! Beautiful store btw.

Went with my friend to purchase a Queen sized mattress, boxspring and frame and we were met by Haru (Lu li), who gave us excellent service. She explained the varying costs to the different mattresses and helped us select one that was in our budget.

Ninja was so welcoming from the minute we walked into Leons on regent! Thank you for helping us with our first mattress purchase, we will for sure be back in the future. Great conversation was had and a great purchase was made! Thanks again Ninja!!

Leon's customer service was great. We got the washer we wanted, and it was a reasonable charge for the removal of our old washer..The 1* review is for the terrible service we received from the delivery people. Corey, and Keenan do not seem

I went to Leon's on Saturday September 23rd and had the pleasure of meeting the extraordinary "Meti" and "Abby" . Meti was the one who helped myself and my daughter chose a sectional when I say she was so attentive and explained everything

We are extremely happy with the products we bought, the prices we paid, and most of all the service we received from Ninja. He was great . Answered every question we had over 2 days of us going there. He also ensured we got sale prices on

Great experience! The sale person NINJA is so friendly and professional. He was super helpful, and patient and not pushy at all. I didn't feel in anyway rushed and he talked me through all my options and what would best suit my many needs.

Haru is amazing! She listens to us, makes appropriate suggestions and lets us know all the details BEFORE we buy! She has helps us on multiple larger purchases and some smaller ones too! If you go to Leon’s on Rogeau/Regent ask for Haru!

I was very impressed with Haru she not only helped me choose my new mattress, she signed me up with the financing and payment process. I’ve had no issues yet with my purchase and I will definitely be back for more when the time comes.

Excellent experience. Haru was very patient and professional. She spent about three hours with us finalize all the items we were been looking for. We appreciate her service. And the sales manager was also very nice and helpful.

Bought a beautiful 3-piece living room sofa from Leon’s and it’s been a great and enjoyable addition to my home. Delivery was faster than promised and the sales representative Balwinder made the whole experience pleasant.

This is a great store to buy from! The store manager Jessica helped us out very well and she is hilarious and took care of all our concerns. Associates are really helpful and takes care of customers well! Thank you!

Yoyo was so patient and helpful, she helped me to measure the tv size for many times just because I was not sure of the how wide it should be. For sure I will go for her when the next sales season comes.

I've ordered a few different items from Leon's over the last three years. Always great service, awesome delivery team and I love the products I've chosen. Will continue to shop with Leon's. Thank you!

I went to Leon’s on Saturday Sep 23rd, and I must say the service was truly amazing! The young lady that helped my family was very genuine, polite and dedicated to assisting us! 5 stars all round!!!

Evan was very nice and patient when I purchased a queen-size mattress. He explained a tons of details and I’m really glad with this shopping experience. Would recommend this gentleman at Leon’s.

Stopped by to pickup a mattress bag and our sales rep Evan was accommodating, kind, and very helpful. The warehouse boys Jon and Jer were quick to help us out as well. Recommend this location!

When I entered the store, a girl named avneet, She wished me a good afternoon and helped me. I was very impressed with her helpfulness and friendliness. She gave me the best customer service

Excellent service and prices from Mandeep..best selection...and the delivery crew was fantastic..Cory and Oleksandr were so polite and professional...much appreciated!

I was at Leon's a couple times and it was a wonderful experience. Great service. Bought a TV one of those times and Evan attended to me. He was really kind and helpful

I was looking for a certain mirror and I couldn't find it but the sales person that was assisting me was pleasant to talk too, so I will for sure be coming back.

Customer service employees are so good and polite. Especially Morgan, she helped my friends with their issue and helped them with the replacement of a product.

Good quality products, and the sales representative is awesome. Meti is very courteous and professional, she really helped during our visit. Thank you Meti.

Friendly, knowledgeable and approachable staff. The interior layout of the store is stunning and the selection of furniture and appliances is exceptional!

Loved the service provided by Ognjen. He was very helpful and knowledgeable. Would recommend to get service from him if dealing with Leon's on Regent Ave

A+ service from our sales person, Ninja..super satisfied with our new recliner, sofa sleeper and day bed! Highly recommend this store and salesperson!

I bought a mattress from Evan. Really good experience and he is helpful let me find what I want. Recommend Evan! 100% will bring my friends to here.

We purchased a Beautiful and very comfortable sectional sofa. The EDD was in February but our order arrived earlier than expected which was great.

Have a very nice experiences at here. Brought a bed last month and Evan helped me a lot during shopping time. Hope to explore more new furniture!

When I first went, Q greeted me warmly and patiently answered all my questions, he was funny and patient, and I thought he was the best seller!

This place was super helpful! The person I dealt with Cheenebelle was super nice and took time to make sure a smooth transaction! Good job! A++

Bobby was very helpful and very patient. Thank you Bobby for a pleasant shopping experience for it was also our first time shopping at Leon’s.

Great customer service, fantastic support from window shopping till actual delivery. After sales access is easy anything you can think of.

Thank you for you're service! Haru was friendly, fast and efficient.Thank you for sending out a thank you card and going above and beyond.

We bought a mattress in October 2022. Haru assisted us and she was amazing. Clear explanation, patient, check with her again. Thanks Haru

We were looking for a dining table set for filming purposes. Thanks to Mohammad Rahman at Leon's, we were able to pick the right one.

Was asked if we needed help. We said no. Was followed around the store. If I need help I will definitely ask for it. (My opinion)

I bought a dining set on the scratch and sale day, and I got a sweet deal. Really enjoying the family dinners thanks to leons.

Q got the greatest Energy, on selling. Love see thing like this. Keep it up. I definitely will come back for more furniture.

Excellent shopping experience, good customer services, I will definitely go there next time and recommend here to my friends

Bought furniture online with Leon's was double charged full price for my items, customer service refused to fix this for me.

Store looks very nice and staff are very helpful. Customer service provided a lot information, answered all of my questions.

Q really a nice person Always smile and patient, give the professional opinion All purchases are fine, had nice experience

Jashan is really helpful girl and answered all my questions. I got really good customer service from her. Thnk u Jashan

Had fridge in stock and on sale Mandeep Bain’s was awesome I will definitely come back to purchase other items Thanks

Kyle, the new store manager, bent over backwards to make things right with our order. Good luck with the new store.

Leno's is my first choice if I need to purchase the furnitures. High quality, good design and friendly service.

Recently purchased a love seat at Leon's. Happy with the purchase and the service from Mohammad. Thank you.

Great customer service from Q! Would definitely recommend this store for your furniture needs …

Q is an awesome staff, he knows his job very well and very friendly. We are satisfied with his service.

The staff were so nice and helpful, we had a great experience with Leon’s and will definitely be back!

Very good and nice looking floor, good work to the warehouse team on making this store look wonderful.

Great help from Haley got everything we needed,she was very knowledgeable for our mattress shopping.

Ninja is a great quick sales person. He treated us promptly and was very friendly and very helpful.

Thanks to Mohammad Rahman for helping me find a two piece sectional and a comfortable mattress.

Nice place to buy furniture. Bought a couch at a good price. Definitely will shop there again

Jason was fantastic, really listened to us and found us exactly what we wanted and needed.

Staff was very helpful, thank you to sales rep, Iqbal! . Nice quality and good selection.

Q is the best seller there!! He is friendly and very patient with the questions I asked.

A perfect 10 . Wonderful staff made us feel at home. Made us feel like family!!