Purchased a whirlpool Refrigerator in August of 2022. It was an online order. It was never actually delivered until January of 2023.. and I had to keep calling/emailing as to where the appliance I already paid for was..? When it was finally delivered the delivery guys where rude to my elderly mother who received the delivery and did not place the roller on the bottom so we have been stuck with a fridge that’s very difficult to move.. The Brick had done nothing to correct this or apologize for the lack of customer service. Beginning of the spring have had issues with the freezer over frosting then the refrigerator was not working at all. Had warranty so a new door was ordered but the repair guy said it’s up to me, the owner, to put the roller on the bottom. So me one woman and my 76 year old mother are to tilt the fridge onto the side to place the roller on ..?! The instructions say for at least 2 people to tilt the fridge on the side to put on the roller. My mom cannot do this and I don’t have anyone to help me so been stuck like this. I managed to lift it enough to place material under so it wouldn’t wobble. I have called the brick many times and emailed both the regent location as well as head office to get help but weeks have gone by with no reply! I’ve been dealing with having no refrigeration for since summer and we are now in September. I will be issuing a complaint with the better business bureau as a next step but buyer beware of my experience.. do not shop at the brick regent. If I could give no star I would because that is what they deserve!

EDIT: location regent I had a horrible experience at The Brick a few weeks back. The manager of the place Patrick is very rude and confrontational. We received a table with a different colour from what we ordered. We called The Brick and were told we would be called by our salesman. We didn't hear back for 3-4 days so we went there in person. We told our situation to the staff and it was very clear that they did not care. We waited to speak to the manager for nearly an hour. Patrick (manager) came out of his office very aggressively. He didn't even bother to say hello or let us come to where he was at the front desk. He just spoke to us while we were 10 meters away saying there was nothing he could do for us. There was no acknowledgment of his staff's mistake. He made us feel like we did something wrong for having the wrong item delivered to us. Truthfully, we were just looking to somehow rectify the situation of us receiving the incorrect item. After about 10 minutes, we received a partial refund. We were actually happy with it but wish it was offered earlier. I asked the manager for his name, which he reluctantly gave. He also warned me about reporting him to customer service, saying that it would be futile and would just come back to him. He said I would have to speak to him again, this seemed threatening to me. This veiled threat left me feeling uneasy and concerned about the professionalism and integrity of the staff at The Brick.

0 professionalism. I bought washing machine and a dryer 4.5 years ago and bought warranty for it for extra 300$ Both washing machine and dryer broke within 2 weeks of each other. I started a warranty claim almost 3 weeks ago and I never even got my claim number yet. I can only imagine how long it's going to take to get it repaired. I had a repair for my sofa before that I bought at brick. It took forever for a unskilled tech to show up, who could not repair it. So brick offered settlement. That settlement was basically my money back for the warranty I paid. Dealing with warranty issue with my machine and dryer now is turning into same disaster as with my sofa, except washing and dryer are essential appliances. Team I delt with so far is not helpful at all. All they say is sorry for inconvenience. Inconvenience??? There is no laundromat near by where I live, so basically I need to buy new appliances. Brick would not even offer a store credit to pay me back for my useless warranty. I am not able to wait for 6 month to get my appliances repaired. And who knows if it will be repaired. Than they would offer 1 dollar of store credit as a settlement??? Never again I will have business with brick, nor my friends nor friends of my friends. Some of them had similar horror stories like mine, but I believed it was only one off. Now I know it's not It appears that it's their business model. Absolutely disgusting

We had 2 separate deliveries of appliances in the past month, we live just outside of Winnipeg. We first ordered kitchen appliances that we were told were on back order and after waiting 2 months for that decided we would change them out for appliances in stock. Benson from the Regent store was our sales person and he arranged the delivery within 3 days so we could finally have appliances in our kitchen! The delivery guys were polite, took care in not to damage anything and were in and out in less than 15 minutes. Within days, our washing machine went and I called him back and over the phone we placed an order for a set. And within 4 days, we had a new washing machine and dryer. Same guys came to deliver our set, both professional, nice and careful! I love that they were able to fill our orders and deliver them within a few days. I would definitely recommend the Brick on Regent in Winnipeg, Benson was a rock star and came through for us. Price wise, we didn't feel taken advantage of and they were competitive with other box stores.

I wouldn't recommend at all! I bought a bedframe, mattress, boxspring, comforter, bedsheets and a mattress protector. I dealt with Benson and he said that I would receive everything in 1-2 weeks. Well two weeks has come and I just got a phone call to set up delivery for everything except my bedframe which will be another 3-4 weeks! That's ridiculous! I wouldn't of bought it if I'd known that! Benson has worked there for 13 years! Don't say something about a product that a customer can have in a time frame when they can't! It's very frustrating and very inconvenient! Now I'm going to be stuck without a bedframe that I paid for much longer and just sleeping on a mattress and boxspring! Not impressed at all! And I've spent a lot of money at The Brick over the last 3 years! Maybe it's time to go somewhere else where they treat customers better!

Got a Coffee Table and a Rocker/Recliner delivered today. To start off, the delivery staff were great to deal with. Fast, efficient and friendly! The recliner was also in great shape with no issues. The lift top coffee table however has a few. 1) The top doesn't sit flat and it seems like no amount of adjustment on the mechanism(of which there is little) will get it to sit flat. 2) There were also layers of paint stuck to the bottom of the lid from something it had been sitting on in a warehouse I'm assuming. 3) There is also a mark on the inside and I can't tell if it's a pre-emptive coffee stain or just a drip from staining the wood itself. For a $600 Coffee table this seems like pretty poor quality control. All in all, from sales to delivery our experience has been good. Just a little disappointed in our expensive(to us) coffee table.

I would not recommend shopping at the brick I bought two beds, mattresses & bedding, and when I received them, there was a tear in the mattress cover. I was told to report it within 48 hours. The driver took a picture of it. I reported it right away. All we’ve gotten is absolutely nothing. In response. We phoned emailed went in person. with no results I also tried to return an unopened mattress pads which I was talked into getting and was not told we couldn’t return them. They said it’s posted on the website. Did not realize I had to look at the website before I went shopping. I am very disappointed in the customer service and should’ve realized the outcome as my nephew had the same problem when he had problems with his mattress.

Damian at The Brick is a true furniture hero, but he's also an unexpected savior from washing machine misadventures! One day, I got myself into a real spin in the laundry room and found myself stuck in the washing machine. I thought, 'This is it, the final spin cycle for me!' But lo and behold, like a knight in shining armor, Damian came to my rescue. He not only knows furniture like the back of his hand but also has a knack for dealing with unexpected situations. Thanks to him, I can now say I've had a 'clean' encounter with the world of furniture shopping. If you're in need of furniture and potentially washing machine emergencies, Damian is your man!

I came to the Brick during the 2023 Black Friday event shopping for a refrigerator and was pleasantly greeted by one of the sales associates Licia. I had some specific requirements such as price, size and configuration (freezer at the bottom) and she showed me all the various models that fulfilled them. Absolutely no sneaky sales tactics that made me feel pressured to make a snap decision right there and then. She was very patient as I took my time going back and forth between a few of the favorites. I eventually settled on one of the GE models. Overall I consider it a very positive experience. Thank you Licia Vargas for all your help.

I’m not about give to them even one star. I purchased a dining table from them with 6 chairs. At the time of purchase their salesman convinced us to buy 5 year warranties as well and said if you will take warranty anything happens to table or chairs will be repairs or change. But now they are refusing us giving any claim for that when we need to claim. Also faces the very rude behavior of their manager at Bricks regent. So guys don’t go their it is a scam under the name of warranties. They convinced us to pay extra for the the warranties but at the time of claim we got nothing except from the rude behavior.

I went into this location early Saturday to beat the crowds. I knew what I wanted. 2 mattresses & a sectional lounge. While employees chatted, I was ignored for almost 20min. When I was finally offered “assistance” & I use that term euphemistically. I was spoken down to, spoken over, ignored & told that I didn’t know what I was looking for. This was after I spent much time researching which mattress suited my needs. I told the sales associate all of the above & offered her another chance to make a sale that would have Been $5-6k ballpark. She continued arguing with me. I left. Great job guys.

I had the pleasure of receiving exceptional customer service experience from Kayla Percy right from the moment I walked into the store.Her expertise truly set the tone for a fantastic shopping experience,she has extensive knowledge of the products and took time to understand my needs providing valuable insights into various furniture.She also introduced the flexiti card as financing option which made the decision making process seamless.She was patient,attentive to my concerns and gave me space to make decision at my own pace,I would recommend her for a stress free journey

I went to the regent store Saturday September 23rd. I had been shopping for a new couch for a few weeks with zero luck. Upon walking into the store Andria introduced herself and asked what she could help me find. I explained my situation and she allowed me and my parents time to browse. I appreciated the time she allowed for me to decide on what I loved but was always there with important information such as fabric options, time line of product and finding the best deals for me. I 100000% recommend ANDRIA if you are looking for amazing customer service.

You know that feeling of walking into big stores and the sales people are so pushy. We definitely did not feel that way when we walked into your store last week. I went shopping with my mother to look for a new bed and Simran was there to help us. She was very professional, and gave us time to look around and discuss what we wanted amongst ourselves, answered our questions. She was definitely very helpful. I haven’t shopped at The Brick in years, but I will be going back and she will be our go-to person! Thank you! My mom loves her new bed bed!

The store was clean and I found what I wanted. The delivery team (Tyler B) was great and friendly. The sales rep wasn't so helpful or engaged at all so, I tried out a few beds and left the store to order the bed online in the parking lot. The store was empty too as they just opened so it's not like there were other customers to attend to. The online process was easy but, bill of sale said no delivery fee then I'm emailed that I'll be charged a fee so I call to question that which the rep corrected and said I wouldn't be charged.

Benz is very helpful in assisting us with our furniture hunt. We’ve been to all furniture stores and no one accommodated us the way Benz did. Instead of just selling, he gave us options and make sure he knows details from what we want. He is transparent in giving suggestions. We ended up getting our dining set and sofa and arcade. We live way far from the Regent branch but I will definitely go back to this branch and look for him in my future purchases. Look for Benson “Benz” of Regent if you are going to The Brick.

We had incredible experience coming in to the store, we plan to purchase our furnitures online for convenience but end up in the store to personally feel it and Kayla help us go through it and give us some discounts and promotions together with sale event and we end up saving more and we had given half the price delivery charge too. We also did apply and approved on that day using their flexiti financing so our purchased is not heavy on our pocket at all. Now we just need to wait for our furnitures to be delivered.

We just purchased our first washer and dryer. We were dealing (remotely) with Akhil. He did a fantastic job and we are very pleased with his customer service skills. He offered us several options within our specified budget and found the washer and dryer pair, which matched our stated needs. Akhil followed up on our request for assistance and it was a pleasure dealing with him. I would recommend The Brick to friends and family. We will remember our positive experience with Akhil. Great job!

Had a fantastic shopping experience with Benson Tanglao at The Brick on regent. He was knowledgeable about the products and very helpful. He was also extremely accommodating with delivery and followed up with us on expected shipping dates. I was initially looking for bedroom furniture online but found the in-store experience and selection at this store a pleasant surprise. When looking to buy furniture in the future, this would be my first stop, and I would ask to work with Benson again.

I was looking for several items for my residence and when I went to the Brick Regent the service was fantastic. They spent the time to help me find what I was looking for and did not do the pushy sales thing. I went a couple different times before I decided on the items I wanted to purchase. Benz was very patient, accommodating and helpful in making my decision and arranging my purchases to be delivered. Delivery was a breeze and done very efficiently. Very happy with overall experience.

We purchased a new stove today. The LG model was exactly what we needed, and a showroom model was available to view. Akhil Chopra, our sales representative, was attentive to our needs. He took our price quote to his manager and saved us money on delivery. He clearly explained the warranty options and benefits. The Brick has given us the earliest estimated delivery option and has put a rush on it as well. We are hopeful for the early delivery as our current oven is failing. Thanks Akhil

Service at the store was great, Benson was nice and got my mom a good deal. The delivery guys, on the other hand, I am NOT impressed with. They refused to install the machine for us because we did not buy hoses from their store! I'm not sure if that's a corporate mandate or what, but it is not acceptable! Absolutely appalled at such an asinine reason for not doing their full job. I should not have to be hoses from the Brick to install the washing machine I bought from the Brick!

i want to commend the excellent service provided by the sales associates Benz Tanglao who assisted us in resolving the issue with the availability of our order. Not only did he take the time to find alternative replacements for the sofa and accent chair, avoiding order cancellation, but he also displayed professionalism by acknowledging his colleagues' mistake and offering a sincere apology for the inconvenience. Truly appreciative of the dedication to customer satisfaction

We wanted a new bed and Dakotah was very knowledgeable about the products. We appreciated the “no pressure” to buy experience. We shopped at competitors including Sleep Country and couldn’t find a better bed or even same quality bed for such a good price. A comparable bed at Sleep Country was more than double the price. We also appreciated how accommodating Dakotah and the store were in getting our bed delivered to us in a timely fashion. We will shop here again!!

Our fridge died so we went to the Brick to get a replacement as soon as possible. Past experiences have not been pleasant (at other stores), so we were dreading this whole process. However, we were lucky enough to have Kayla P. As our sale associate and she made the whole process an easy one. Not only was she very knowledgeable, but very down to earth and surpassed my expectations. I will be returning to the Brick for future purchases and will ask for Kayla P.

My wife and I got a very good customer service today. Andria B. Sales Associate was directly to the point, gave us all the attention needed, moved furniture around for us to check matching colors, and most importantly, gave us all space and time needed to complete the purchase. After the fact, she gave us all the options for payment and closing details. If you are looking for someone to help you with house things, look after The Brick and Andria.

We were fortunate enough to get to work with Shivani at the Regent location. She was absolutely incredible!! She was so patient and thorough, and took the time to answer every little question we had. We replaced all of our major appliances, and she listened not only to our concerns and needs, but also respected our budget and offered us suggestions that worked for us. She was so kind and made the whole process stress-free! Highly recommend.

Went to the Brick to buy a bed. Matthew Moorhouse greeted us and showed us our options. We had a queen bed picked out with mattress protector and 2 pillows in under 15 minutes. Matthew was funny and answered all our questions. It's getting delivered on a day we needed and gave us a bag for old mattress pick up. We couldn't be happier with this quick and awesome buy! Great sale we will be going back for sure!!! Thanks Matthew!!!!

Our shopping experience we had today in the Brick on Regent went so smooth! Anju, the young lady that helped us out, was a pro and she was so understanding of exactly what we needed! She knew her s*** and was on top of any questions/concerns we had. She was very easy to talk to and explained things to a tee even when it came down to talking about billing!☺️ Thank you Anju! Justin and Megan

I can not speak more highly of this locations employee, Kayla. She has outstanding customer service and a passion for her work. She is beyond knowledgeable on every item in their store and goes out of her way to ensure everything runs smoothly, even beyond the purchasing stage. Thank you Kayla for always being my go to person when making large purchases and making it such an easy pleasurable process.

Polite and friendly staff. Our sales associate, Marley, was so helpful throughout our buying process from beginning to end. As soon as our sectional was available for delivery, we were notified by Marley. It was delivered 2 days later. The delivery team was proficient and set up the sectional for us in our family room. I would definitely recommend Marley and the Brick for your purchasing experience.

Went into the Brick on Regent to buy a replacement dishwasher. We were greeted by Kayla Percy, who very quickly impressed us with her product knowledge and professionalism. In very short order she was able to sell us a dishwasher and arrange delivery on a date that works . If you are shopping at the Brick on Regent, and are fortunate enough to work with Kayla, I am sure you will not be disappointed.

Went to The Brick Regent today to shop for a mattress for my new place and when I went inside, I was immediately assisted by Benson. He was really accommodating and he gave me some helpful tips and advice on what to look for in a mattress. He also asked me about my preferences and he gave me lots of options and deals where I can save more. Overall, it was an awesome shopping experience.

We currently purchased a mattress and box spring & mattress protector from Dakotah the sales rep (Regent location) and all I can say was he was FANTASTIC!! No pressure, gave us time to browse, gave us information that we needed. He went above and beyond a 5 star. We will definitely will be back when it’s time next year for our washer and dryer. Thanks again Dakotah!!!!!!

Highly recommend The Brick on Regent Ave. Winnipeg, specifically Benson Tanglao, Sales Rep. He was an absolute pleasure to deal with. Very knowledgeable, polite and patient. He took the time to answer all my questions and explained everything to me thoroughly so there were no misunderstandings about my purchase. 10 out of 10 Benz & thank you again for all your help.

Dakotah Roussin went above and beyond today helping us get everything we needed in a tight timeframe. He was super friendly, knowledgeable and made some awesome recommendations/suggestions for us based on our needs. We appreciated his sales style very much as he was not pushy at all and very patient with us! Highly recommend dealing with him! Thanks! Sam and Matt K

The sales associate who helped us was Kayla. She is amazing and gave us enough choices to choose from that is suitable to our needs. She is very approachable, knowledgeable of the product and answered all our questions.Deals are amazing as well and very much excited for our new purchase. Will recommend her to everyone who needs help anything you need in the store.

My sales associate was Mr Davinder sharma (Dave) at Regent location.He made my experience a pleasant one. Dave is so knowledgeable about the products and services provided by Brick. I felt like he was straightforward and very honest in his presentation.I purchased various appliances and furniture from him and he gave me a good deal.I will definitely recommend him.

Pauline, my hostess, when I came to browse at Brick with intention to purchase, was very pleasant, gracious, patient and helpful. I loved the service she showed and gave me which helped decide better on what furnishings I need for my dwelling place. I would not have gotten as much done had I just been left to browse on my own. Thank you Pauline!!

I enjoyed working with Dakotah. He made the purchase very easy. He was there when I needed him and then gone when I needed time and space to decide. He was pleasant and helpful. Only thing I didn’t like (which is no fault of the sale rep Dakotah) is the lack of availability and flexibility in delivery times. Altogether, I’m pretty pleased

Marley, my salesperson, provided me with exceptional service. Her friendly and efficient assistance made the process of selecting a console table, side table, and kitchen table set an absolute delight. I couldn't have asked for a better experience. Thank you, Marley, for making my furniture shopping experience outstanding! 5 out 5 stars.

Dakotah was a delight to work with. He was very knowledgeable and had a pleasant demeanor. He gave me space and time to decide what my purchase would be and was present when he needed to be to offer guidance in terms of cost, best options and discount offers. This was a most pleasant experience. Thanks Dakotah.

Thanks so much Anju for your support with our furniture and appliances purchase at The Brick. You were so helpful with selection, getting us the best price and most importantly ensuring that we got delivery of the items on time. I appreciate your regular update calls, that was helpful. You are just the best.

We were here recently to purchase furniture for our new home and Devinder Sharma was able to help us through the process. He was very knowledgeable and professional throughout and showed empathy. Service here impressed us more than other furniture shops we visited. We will definitely be coming back.

Bought a Couch & bedset for my daughter. Benz (Benson Tanglad) was exteremly helpful & courteous with lowering the displayed price tag and help finance the purchase on 36 months (interest free) financing a breeze. I would highly recommend Benz if you would like to shop at The Brick on Regent!

Winnipeg East location. Timi was the best. Listened to what I was looking for, didn’t try to push me into any appliances that I didn’t need, and was overall friendly, helpful, and wonderful. I made my purchase almost entirely because of her as the prices quoted were in line with other places.

We met sales associate Benson Tanglao today to buy genuine leather sofa. Agent was very knowledgeable and polite. He showed us different options and educate us which would be best for us. Gave us a great deal and we ended up buying the sofa. We are very satisfied with our purchase. Thanks

We came to the Brick on Regent and once again received Stellar service from Kayla Percy. Not only did she help us find everything we needed, she got us pricing that came in way under our budget. We will forever be loyal to the Brick, and to Kayla specifically. 10/10, would recommend!

Dakotah from the Regent branch was very helpfully. He did a good job at explaining potential delays given that I needed the bed sooner rather than later. He also provided good alternatives to facilitate me and was able to get me a good deal on a guest bed and mattress in the end.

Always love services at Bricks. Its our 4th time purchase from here. Sales person We dealt with Ms.Anju Hans provides excellent customer services. She well knows what she represents to her customers as per their requirements. Give 5 star for store, stuff and customer service

Got some nice couches, bit of a frustrating experience as our (very nice!) salesperson made a math error when first quoting the prices which wasn’t noticed until it came time to pay. Happy to finally have some new couches on the way and would still shop at the brick again.

My husband and I had been shopping for a bed for over 2 hours and couldn't find any. The Brick was our fifth store. Sofiia at the Brick came to our rescue. She was so kind and worked hard for us to find one we liked. She us so wonderful. The Brick is lucky to have her.

For last 10 years am buying Furniture from this location.This Brick store has very gud customer service . Specifically Davinder Sharma . He has very gud knowledge of his field n very helpful to understand customer need..he also have gud knowledge of product insurance..

Went in looking for a bed set and couch. Andria Bachmann greeted us when we walked and was awesome. Very courteous and knowledgeable, she helped us find everything we wanted. Ended up getting a bed, mattress set and couch for a great deal. Andria was great!

We had a great experience buying our new appliances. Marley helped us and she was absolutely amazing! She answered all of our questions and was very knowledgeable. She was very patient, and made us feel very comfortable. Thank you for the great service!

I’m so so disappointed I bought complete set of bed frame and I did insurance on it, while moving the bed got broken only for me to call the store to explain the customer service said it can’t be replace after spending about 3k this is not fair at all

Ordered a beverage fridge from the Brick online and a chat bubble came up with a sales person named Akhil from the Winnipeg Brick on Regent St. Akhil was able to get me a better price than what was showing online. Excellent customer service by Akhil.

I did not find the staff and the store very welcoming. Also the floor person didn't even show us the furniture that was ON SALE in their Flyer. Overall just an average Furniture Store. I would say Better options available in other Furniture Stores.

Thanks to Dakotah at Regent location for helping my parents pick a new mattress. Knowledgeable and kind and answered all of our questions. He shared some info and suggestions without scaring away my salesman-sensitive parents, and they left happy.

Sofiia helped us at the regent location and it was by far the best customer service I have received in a long time. We gave her an idea of what we were looking for and she showed us all of our options. She was very patient with my elderly dad.

We bought 2 double foam (Bed in a Box) from Benson Tanglao at the Brick on Regent Ave. He's a great salesman, not pushy whatsoever and very knowledgeable. Definitely recommend dealing with Benson. These All Foam Matresses are very comfortable.

Had a great experience at the Brick with Marley. I was completely overwhelmed by all the choices for dishwashers and she took the time to explain everything so I could make a decision and get something we will be happy with. We will be back!!

I would like to share my positive experience shopping at The Brick. We had an absolutely wonderful Sales Associate, Kayla Percy. We were incredibly grateful you gave us the space we needed, to look around and come up with a game plan on

Went in to buy a specific reclining sofa but our salesperson, Benson helped us purchase the right kind that was suited for our bodies and needs. Great customer service! Highly recommend Benson! We’re excited for our reclining sofas.

I recently I bought a dining table set in one of your stores, and I have to say, it was a fantastic experience. From the moment I walked in, Aurora greeted me with a warm smile and was incredibly helpful throughout my entire visit.

Kayla helped us pick out lots of items. She was knowledgeable about everything we needed and gave us the best possible price. Really enjoyed our experience and can't wait for the new furniture to arrive. Will definitely be back!

Had a good experienced in purchasing an appliances in this Regent branch. Kayla is helpful and knowledgable in her job for giving us all the information that we need. She is mindful for the customer's interest and satisfaction.

Matthew M from the brick winnipeg east, was very helpful and knowledgeable. He made our shopping experience easy and we were able to leave with everything that we came in for. I would definitely go see him again!

Thank you to the Brick and specifically my online salesperson Akhil Chopra for making a very special Christmas for a secret Santa gift. He was extremely helpful, professional and made the transaction very easy.

Made a purchase today and had the honour of being attended to by one lovely lady called Shivani. Her level of professionalism and patience was out of this world! Ask for Shavani whenever you visit this branch.

We shopped at the Winnipeg East store and were assisted by Akhil. He was amazing. Very helpful, knowledgeable and aware of our price point. He really helped us get everything we needed and was very patient.

Licia at the Winnipeg East store was very helpful. We told her what we wanted. She showed us our options and we were able to make an informed decision in a short amount of time. Pleasant overall experience!

Purchased a bed frame today from Akhil at the brick on regent. He did a great job going through all the product options and explaining the different options with financing, will definitely be back again!

It was a lovely shopping experience. We weren’t pressured at all, but help was available whenever we needed. We felt we Dakotah worked to get us the best deal possible. Very happy with our purchase!

Anu was a great help. She was knowledgeable, offered recommendations without pushing and we purchased our couches and coffee table. We love the comfort and style it will add to our place. Thank you!

Great clean store, well managed. Benson Tanglao was great to deal with, straight forward, explained everything well and good follow up. Looking forward to our furniture delivery! Good job Benz!

Were at the store today to buy a mattress. Dakotah was very helpful and considerate . We made our purchase and were in and out of the store as quickly as we had hoped . Thank you Dakotah.

Benson was a great help. Very responsive, respectful, friendly but not pushy. We purchased a new dryer and will be coming back to see him for other big purchase items. Highly recommend

Went to buy furniture for our house, Met Dave( Devender Sharma) there, excellent guy, gave us a wonderful deal. Definitely shop with them again. And would love Dave to help us again.

Highly recommend Marley Woods at the Regent Ave Wpg location she was extremely pleasant and a great help to figure out our needs. Thank you for your honesty about the products.

Amazing experience purchasing our sofa. Consultant Dakotah was knowledgeable, courteous, listened to our needs and worked within our budget. Highly recommend purchasing here.

Akhil was very knowledgeable about the products. He listened to what I wanted and helped narrow down the choices so I felt less overwhelmed and comfortable with my purchase.

Mary woods was really helpful, she made the conversation interesting. I am well pleased with her responses. She was so customer friendly, she's really a professional.

Simran Chauhan is an awesome salesperson!! She knows her stuff no mattter what department you are shopping!! Very easy to converse with also, no pressure salesperson.

Benson was extremely knowledgeable. He went above and beyond. Benson was very friendly and not pushy. He made us feel like we made the right choice. Thanks Benson !!!

Had a great experience buying a new dishwasher. Our sales representative Sofia was very knowledgeable about the features it came with. Can't wait to get it home.

Benson was super helpful in helping me choose and purchase a new dining room set. The process was so easy and his friendliness make it an enjoyable experience.

Bought a sofa at the Regent location today. Salesperson Sofiia not only provided us with great service but also got the best price for us. Very satisfied!

Professional customer service. I’m very pleased with my purchases. Sales Andria is very helpful. Answer all questions and arrange the pick up time for us.

Marley Woods was a very reliable and professional Agent, she attended to us in the most brilliant way, very articulate, humane,humble and diligent manner.

By far…the best Brick location in the city. I’ve had the pleasure of dealing with Simon on several occasions. He is trustworthy and a man of integrity.

Kayla was exceptional in her assistance with my purchase today. Thank you for all of your expertise and professionalism during our visit to your store.

Enjoyed working with Akhil to get all the furniture I hoped for. It was a good customer service. Product knowledge and history well displayed by Akhil.

Dave gave us an exceptional customer service experience. He went above and beyond to ensure we get whatbwe wanted and delivered on time. Thank you Dav

We had the pleasure of working with Aurora, she helped us find what we were looking for and knew what she was talking about! Overall great experience

I came in looking for a table to compliment our living room. Damian was very knowledgeable and helped us pick a perfect compliment piece. Thank you!

Had a great experience shopping for my son's first big boy mattress! Marley was very helpful and offered a great array of options to choose from.

We had a wonderful man that helped us with our purchase today. His name is Chris Utomi. Thanks so much for the great shopping experience.

Paulina Idowu was great. Her reception was so cool. I was so comfortable with how she spoke about the products in The Bricks. Thumps up

Paulina was very helpful, very patient with all of my doubts and requests. She did my purchase much easier. I’m definitely coming back