Mainland Investment Auto Sales is a Used car dealer located at 7525 Airline Dr, Houston, TX 77037. It has received 327 reviews with an average rating of 4.3 stars.
Monday | 9AM-6PM |
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Tuesday | 9AM-6PM |
Wednesday | 9AM-6PM |
Thursday | Closed |
Friday | 9AM-6PM |
Saturday | 9AM-6PM |
Sunday | 9AM-6PM |
The address of Mainland Investment Auto Sales: 7525 Airline Dr, Houston, TX 77037
Mainland Investment Auto Sales has 4.3 stars from 327 reviews
Used car dealer
"My son and I visited Mainland Investment on Airline Rd on Saturday to look at a 2014 Hundai Accent"
"Don't go here"
"Initially my experience with Mainland investments was pleasant"
"I love these guys! It has been a good while since I bought my truck from them"
"Jennifer in sales dept was awesome"
My son and I visited Mainland Investment on Airline Rd on Saturday to look at a 2014 Hundai Accent. We called ahead and spoke with the sales reps about the vehicle. They were very professional, said the car was still available and that they would hold it until we arrived to look at it. My son was texting Jennifer on the way down and when we arrived, the car was already pulled out for us to look at, the engine was started and the ac was going so it was comfortable inside when we took our test drive. The car was in excellent shape and was perfect for my son. We had an issue with our out of state credit union finalizing the purchase agreement and had to come back on Monday to finish everything up but they held the car for us over the weekend and were awesome to work with finalizing all of the paperwork. Even though it took a little longer than we had anticipated, working with Mainland Investment was an awesome experience. Even with the scarcity of vehicles at this time, they have a very diverse inventory. They were professional, they were very helpful and they were extremely accommodating and I will definitely consider them in the future for any other car purchases.
Don't go here.. they want us to go get the paper plates from the court house .. trying to tell us that they can only issue 1 set of paper plates. I've bought plenty of cars and not once has a dealership told us to go get the plates or self . We are still paying on the car and they want us to do there job. Plus the people that answer the phone are rude . All they care for is the payments... Update from today they try and email me to tell me it's the court house fault that I have to go and get new paper plates not them and that I misunderstood them. I understand that they wanted me to go do there job I have bought 2 other vehicles from 2 different dealer ships and when the plates expired they gave me new ones and didn't tell me to go get them my self. Yes I know it's been taking longer than usual to get the real plates since covid hit but not once did those dealership tell me I have to go get it my self they didn't tell me we are only allowed to give you 1 paper license plate. I'll understand a registration sticker but not plates. Like I said horrible customer service
Initially my experience with Mainland investments was pleasant. However it changed drastically , I was communicated something completely different as it relates to down payment that was allegedly told from the financial department. I showed up the next day to put money down on the vehicle that I was told I was approved for which was a 4500 down payment when I arrived it suddenly changed to 7,000 dollars with no real legitimate explanation at all. Several balls dropped I was even informed that my wife as the co-signer was approved for the deal on the vehicle and that suddenly changed . No real communication and a lot of changes back and forth . The finance manger and the salesman were not on the same page about anything a complete waste of my time for two days . I’m not encouraging you not to purchase a vehicle from Thais lot maybe your experience would be different however , mine was terrible smh . Reading everyone else reviews maybe I should’ve dealt with Jennifer for a better experience . My experiences was not right .!!!!
I love these guys! It has been a good while since I bought my truck from them. But I still have my truck. It was a black 2001 Dodge Ram 1500. Absolutely fell in love with the truck and the people there. Their vehicles are so clean and run great. You can tell they go the extra mile to have them inspected and cleaned before selling it. I am extremely pleased with my vehicle. I bought my truck back in September 2011. And it is still in great condition. It runs amazing! I am actually in the process of upgrading things to make it look even better. When I bought it the truck had factory/base model type of tires and lift. I have since had an inch and a half lift and nice off road tires added to it. I love it! Not that everyone will go here looking to buy an off road truck. But let me just say the options are endless :) Great service, great deals, and good quality vehicles what more can you ask for?
Jennifer in sales dept was awesome. She really helped me and worked with me as I tried to figure out which vehicle I actually wanted. She gets 5 stars. The car itself I have been having trouble with a month after I got it. Still having issues with even after I was told they were fixed. Only had the car for 7 months and it needs thousands of work done. The car is only used for the smallest of things which are all within a 10 mile radius of my home. There is no reason why there should be so many problems. I'm very disappointed because I was referred here by a friend but this has been the worse experience for me.
This Dealership have robbed me blind. I put 4,500 cash down on a 90 day same as cash contract. I was 2 weeks away from paying my car off and after being ONE DAY LATE my car was repossessed. I contacted them to get a total and find the location of my car. They dealership now refuses to give me any information. I’m now without a car and 6,000. They also stole belongings out of my car and told me to contact a lawyer. These company is a huge rip off! Very rude and unprofessional. They are use to stealing cars and people’s money. I will not let them get away with this or harm any other customer.
Excellent service!! Buying a used car is often a difficult and nerve wracking process. After looking and looking I decided to stop by Mainland Investment Auto and I wish I had gone here from the beginning. Leo (The Manager ) made the buying process seamless! He helped me find the exact vehicle I was looking for a v10 Ford Excursion and at a fair rate. The vehicle is in great shape, with low mileage and at a better rate than I found elsewhere. I'd recommend asking for Leo anytime you are on the market for another vehicle.
My wife and I read the reviews for this place online before we went there. We thought they were going to be great and help us out. Instead we were greeted by a salesman who seemed like he didn't really want to help us and told us we should just go back to another car dealership. This really upset my wife as she had found the vehicle she really wanted at a reasonable price. I hope everyone else continues to have a good experience when they go there, but I'm not happy with how we were treated at all.
A-w-e-s-o-m-e buying experience ever. Leo , the owner and manager was so professional, kind , friendly and pleasant. He was attentive to all our needs and special requests. Even after buying the car and paying for it , he had helped us with any little cosmetic repairs that needed to be done at no additional cost and with no time.. always smiling and making the client feel comfortable. Thank you so much Leo for a great service and an amazing car. Highly recommended!!! Number 1 auto sale dealer!!!
DO NOT SHOP AT THIS PLACE. Cars are ridiculously overpriced. They aren’t helpful. They don't give you options they just want to take all you’re money! The main man didn’t even want to speak to us. He had his helper go back and forth to speak for him. POOR customer service! LUCKILY, I bought a car from CANINO Auto sales. He actually helped & gave is great options and was genuinely trying to help us. If you need a good priced car go to CANINO AUTO SALES.
We were thoroughly impressed with Allen! He was great to work with and listened to our needs and concerns for what we were looking for for a business vehicle. Purchasing on the other hand took hours and hours, there were some slight miss communications there with purchase/financing. Which was frustrating especially when you have a 3 year old.. highly recommended not doing it on a Sunday :/ Other then that everything was great!!
My husband and I purchased a used car about 2 years ago. We managed to get a good price for the vehicle and because we appreciated the service, we took the car back there for regular maintenance. A couple months ago, we had to get a major repair to the car, Mainland worked with us and made sure the car was working just as great as the day we bought it, we really appreciate the level of customer service from Leo and Benjamin.
I purchased a car two months ago and since day one when I drove it off the lot I’ve had problems with it. It’s left me on the side of the road more then it’s driven me places, you guys don’t thoroughly service your vehicles to make sure they are good. I WILL NOT recommend for anyone to get a car from this place unless you wanna sink money into just fixing a car rather than driving it.
We were satisfied with the service. Cindy was our sales lady and she was very helpful with helping my daughter buy her car. The car my daughter purchased was a 2016 Ford Focus My daughter was very happy with the purchase. Overall, my daughter walked away knowing that she purchased a car that was in her budget and a vehicle that she can enjoy for years to come. Thanks Cindy
Go and see my guy Ernest Jaen !!! Ernest and the rest of the staff are amazing!!! The managers, finance staff and mechanics are excellent! They treated me with so much respect and went above and beyond to help me! I am so appreciative and I really recommend Mainland Autos. This is a sincere review. They are really helping people in the community and they really care!!!
Very unprofessional. Spoke to multiple people (Alex, Jorge & Juan) to make sure the vehicle would be there since we are traveling from out of town. Got there and they said they sold it yesterday which it’s very weird bc they aren’t open on Sunday’s. If I could give them ZERO stars I would. I DO NOT RECOMMEND! Stay away!! No venga aquí raza! Mentiroso!!
This place is amazing hands down, Ive been turned away from many lots. My score wasn't a hassle, they still was able to work with me and also helped me find great insurance. I recommend anyone who needs a second to take a chance with them. I was very pleased with how they conducted business and started me on a new journey to build my credit.
DONT COME HERE! They scam people. They will post a vehicle on Facebook as available and get you to come to the dealer and then tell it’s been sold. A waste of time and gas when you come from far away. Then they try to sell you something else. VERY UNPROFESSIONAL. No vengan aquí raza. Son mentirosos. If I could give them ZERO STARS I would!!
We just purchased a vehicle from these guys and Silvana went all out and made sure we were satisfied with the whole process! Very transparent transaction! There was a small issue with the vehicle ( as is expected with a used one) and they took care of it free of charge! Thank you all from Mainland Investment!!!!
DO NOT BUY A VEHICLE FROM THIS PLACE bought. Truck and 3 days later it broke down bought it back to them and they “fixed” it just enough for it to last 3 months. I haven’t driven the truck in over 9 months. If I could give them 0 stars then I would. HORRIBLE PLACE TO SHOP VEHICLES WITH TRUST ME DONT DO IT !!!!!
Mainland Investment has made my search that seemed endless come to an end. I purchased the Chevy I wanted with the help of lovely Jennifer that was able to answer all of my queries, and made the whole process as smooth as possible. They know what they are doing, and you can tell they are customer oriented
I have recently returned home after taking delivery of my new car. It's a dream to drive. The manager and the young man I interacted with today were both extremely helpful and pleasant to talk to. Many other dealers could learn a thing or two from these guys. I was kept in the loop the whole time
Since discovering this company, I've had nothing but excellent customer service and purchasing experiences. Everything has been taken care of without question, and the service has been helpful and informative throughout. The quality of their products is such that I would buy from them again
This dealership has excellent customer service and comes highly recommended from me to anyone in the market for a vehicle. Communication that continues to be pleasant, easy to get in touch with, and reliable even after the sale has been made. Definitely recommend and I would use them again
Finding a trustworthy business that offers high-quality cars without emptying your bank account is really difficult, but I found this business, and buying a car from them was a terrific experience. They offer excellent service in addition to inexpensive rates and fantastic deals
Jesse was great! Started communicating with him two weeks prior to visiting and it was like the convo started right where we left off. After test drive I signed the contract and was out the door. Staff was friendly and courteous and love my VW Cc!! Definitely recommending them!
I loved the assistance I was given. The car I purchased was exactly as described over the phone and Allan was very accommodating in letting me have a test-drive. My new Toyota is driving so smooth I feel like I am flying, and they even gave me a good warranty!
So far so good. Me and my boyfriend bought a used vehicle from this place about 3 months ago. We would recommend this place to anyone who is interested in buying a used car, truck, van, SUV. Thanks to Arleth she helped us out through the whole entire process.
Great buying experience for my son's first car! Huge selection of vehicles on the lot to choose from. Staff is very patient and answered all our questions about road safety and a new driver. Highly recommend to see Leo for any of your used car needs.
Simply a trustworthy dealership with excellent service. I had to follow up on some sort of issue, and the care team was extremely helpful throughout the whole process. Additionally, they are speedy in responding to emails. I would suggest going here
This is our second purchase from Mainland. Both locations have really nice employees with great customer service. We love their 90 day same as cash program. They have a nice variety of vehicles and we would purchase from them again without question.
Purchased a vehicle from here for 8k and as soon as I drove off the lot the check engine light turned on. 6 months later the head gasket blew. I spend 8k to replace the motor and to replace some components. 2 Years and still won't pass inspection.
I have enjoyed working with EVERYONE at Mainland Investments! The vehicle I bought is in excellent condition and a joy to drive. I purchased the car on a Friday and realized there was a rattling noise in the front end. I called Mainland and
I was looking for a car and I had a limited budget. Another car dealership actually referred me to Mainland investment auto sales. I am so glad that they did. Mainland Investment Auto has an excellent variety of cars to choose from and they
This place is a 10/10 ! I would highly recommend to ANYONE ! Dupree has come great salesmen who will help you find the right fit, your budget and affordable down payments and a great reliable car ! If you have any issues or obstacles, he
Arleth was very nice &willing to help! I had a great experience with her but ultimately ended up not buying because the manager Susanna was so rude. She told me one thing but changed her mind once we got inside to finalize & purchase the
I decided to write this review after seeing a mother and child stranded by a car they just bought from these people that had motor issues and it reminded me of the issues I had when I bought a car from them. I bought a Toyota Avalon with
I would not recommend if you are really in need of a car. I just bout a car a week ago and i find out the hard way that they sold me a car without a catalytic converter. I can not get the car inspected without spending my entire saving.
This place is a complete scam the owner or whatever he will steal fraud and lie! They scam the banks to sell you trash and steal your down payment! Him his mother and children should all be locked under the jail! Of course people leave
Had an awesome time today at Mainland auto sales.. Salvanah was so helpful and very nice.. she made me feel very comfortable and very secure with my purchase… also Dubree thanks again for your assistance and help. Will be coming back !
Dubree and savana were a good help if y’all need a car or looking for a car they will take care of you they are old people and always give you the best deals plus they have pretty top of the line vehicles with amazing deals on them
I made my first car purchase from this place after months of deliberation because I was uncertain about the whole procedure and I also wanted to locate the ideal car. They made things easy for me and genuinely tried their best!
I got such a good deal from this place. I got a second hand Honda Civic with low mileage in such pristine condition. The salesperson was super thorough and really nothing was too much for him . I highly recommend this place
Let me just say they are awesome!! I arrived and quickly assisted me. I explained my situation and they helped me through the whole process!! I appreciate them working with me and making it possible for me. Thank you!!!
It's worth it coming here and talking to Dupree. He has the best energy, very friendly, very trusting, easy to talk to. He will get you right I just bought a car and I'm very happy I don't regret coming to them.
Worst Place Ever, Wouldn't Recommend If I Could Put 0 Stars I Would , It Doesn't Matter How Much Down Payment You Give They Will Double The Price Of The Car I Just Can't Explain How Disappointed I Am!!
Don’t finance anything from up here they stole my car after I paid my car note and now they won’t give it back to me. THEY WILL TAKE YOUR MONEY AND YOUR VEHICLE GO SHOP SOMEWHERE ELSE.
Honestly, I'm at a loss for words in light of how great the company car was. Not only was the car spotless clean, but they also changed the badge on the back so it looked brand new
Jennifer was so friendly and helpful. Our experience was smooth, and I felt very welcomed during the whole process. I’m so happy with our new Jeep Wrangler, I highly recommend!!
The best car buying experience ever. David made it happen! He did everything he could to get us in the truck my husband wanted. 10/10 recommend!! If you’re going ask for David!!
Amazing people they really helped us out. Very kind and they work with us very well. Amazing experience very happy with my new car. THANK YOU Darlyn and Alan you are amazing!
Paola Was Amazing & took care of me fast ! Thank You for the badass customer service and working with time to get what I wanted exactly . Best Sales Person I’ve dealt with .
I went here to get a vehicle not even having it a week but 2 days it started acting up had to change the O2 sensor it has a oil leak an much more definitely don’t recommend
Great place! Very nice people. I worked with Gloria and Allen both very helpful! They made sure I received the best deal possible. I would definitely recommend this place!
Ms. Delilah had great customer service got me approved for my car with affordable down payment and car note. I definitely will recommend to go here and ask for Ms.Delilah
I had a great experience buying a used car from this dealership. The sales assistant, Jennifer, was friendly, professional, and made sure I found the perfect car for me.
Very friendly, professional and they’ll do everything they can to work with you! The whole staff was amazing!! Ernesto was great! 10/10 recommend ❤️
Miguel and the guys were awesome! Easy process, professional and didn’t spend a lot of time. Thanks again for the help and providing great service.
Superb assistance. The salesman was extremely helpful, and the car he sold me was fantastic. This garage can be relied on without question
Me and my husband just brought this amazing work from mainland investment auto. Had great service and they were so helpful!!
My husband got himself new truck from this guys. This is not the first car were buying here. I highly recommend them to all!
Very profesional and the process was smooth. Very friendly and helpful staff helped picked the right box truck for my work.
If I could give 0 stars I would ! DO NOT BUY ANY VEHICLES FROM THIS PLACE! They’re scammers & will take advantage of you!
Orlando is great when he say he will help you and get you in a vehicle he actually gets the job done! He’s awesome
Excellent service, with atte6 to our needs in purchasing the vehicle. We are very happy with the results! …
It took 2 months to find the perfect dealer to help me sell my car. It was the solution; he is very good
Paola was absolutely a pleasure to work with. She made this car buying experience a breasy! Thank you!!
Second time customer, Paola was very patient with me. Thank You for getting me back on the road again.
Paola, was great to work with! She understood our needs and got us a wonderful truck! Thank you Paola!
Orlando bless me with a new car , he work with me and I appreciate it .. definitely recommend
COME CK OUT DAVID & POALA THEY WILL WORK WITH YOU AND YOUR BUDGET TELL THEM QUITA SENT YOU
Excellent service sales personnel very nice Jhoseliyn doing an excellent very professional
Very amazing and wonderful staff! Would definitely recommend this car lot to anyone!!!!!!
Great service helped me get everything I needed done with no problems in a timely manner
Thx again Leo & Paola for helping me again another great deal on a car Mainland auto
Very great service!!!staff was amazing!!!they really took care of business!!!
Best no-pressure test drive experience I've had shopping for vehicles.
Carlos is very rude and disrespectful. This review is not a mistake.
Dalila helped me buy my car and made the process easy and fast!
Delilah was great ! Will come see her again! Thank you guys.
We got approved when no one else would approve us
Delilah was excellent!!!! I will highly recommend
Paola and Jhoselyn provided exceptional service!
Love my new car! Thanks Paola! ❤️