We stayed 3 nights. We wouldn’t have stayed 1 if we could have got our money back. A great location that is central to everything but the hotel is “Mutton dressed as Lamb”. Massively overpriced accommodation for what it offers. Cost us $1800 for 3nights including breakfast . The rooms are small and dark by luxury standards . The windows were filthy dirty and depressing. The mini bar was minimal and never refreshed. The buffet breakfast is “ok” but lacking finesse. Just don’t waste your money here there is dramatically better value elsewhere in Adelaide.
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 4
Location: 5
Rooms
Rooms are dark & small by luxury standards and definitely not worth the money
Nearby activities
Take the free tram down to the food market and enjoy the atmosphere
Walkability
Very central in the city
Noteworthy details
Inspect your room before booking. Avoid the top floor to avoid noise from the rooftop bar.

Hope won't need to go there again! Had a three-day course in one of the conference rooms and right from start it was obvious they don't know what a good conference room looks like. The chairs were so uncomfortable we asked for replacements right away after our first break on the first day. Then the aircon issue surfaced and the room would get so bad with heat and no-air circulation. The aircon would keep shutting down and, no matter how many times we manually started it, it would not work. I passed on the issue of the aircon to the reception desk and they did raise it with whoever was in charge of fixing it, but nothing happened, not even a visit to the room to see what was wrong! We had side meetings in the seating area on the first floor and one of the lifts was so noisy going up and down that I was actually worried it might cause an incident soon. All in all, negative experience for corporate meetings and I personally won't organize anything in this hotel for sure.
Trip type
Business

“Dog-friendly” hotel that does NOT ALLOW dogs to play squeaky toys and bark! We booked a pet friendly room with an extra cost of AUD$150 and were given a welcome pack with includes two squeaky toys. However, the duty manager knocked on our door and said other guest complained our dog was noisy playing the squeaky toys that were provided by the hotel and it was only 9pm. How ridiculous it is? It doesn’t make sense and not humane that a dog friendly hotel doesn’t allow dogs to play and bark. Plus it is a five star luxury hotel. The duty manager even threatened us other guests may also make another complaints if we didn’t control our dog! How would you mute your dog? It’s all of the hotel responsibility to arrange a hotel room designated for dogs given that barking is how dogs express their feelings rather than requesting guest to keep their dog muted. We had a very bad time at the hotel and will NEVER stay at any Mayfair hotels in the future!
Rooms: 1
Service: 1
Location: 1

We recently stayed here for our anniversary. The hotel is lovely and the location was fantastic. We were glad to be on the 7th floor as there was quite a bit of street noise which would have been amplified if we were lower down. The room itself was nicely appointed but the layout was very disappointing. We booked one with a sitting room however the sitting room was in a small corner directly in the entrance which was not comfortable for sitting in. I understand that because it is a heritage building the layout could not be changed but it was a bit of a let down. The channel options on the television were terrible as was the lighting in the bathroom but the water pressure and amenities were good. The free mini bar was also a nice addition. The breakfast buffet had a good selection and the made to order coffee was really nice. Overall we enjoyed our stay.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 4
Location: 5

Hotel itself is beautiful. The rooms are luxuriously furnished and the bed is plush and comfortable. The staff are friendly and attentive, and the buffet breakfast is a great option so long as you get in early while the food is a bit fresher. For us, the real downside was the lack of current-age technology. The Bluetooth speaker in the room sounds as if you’re playing your music through an empty Pringle’s can. The TV set up is also very outdated, with select Foxtel channels (some channels simply didn’t work or had no sound) and $15 per-view movies. There were no modern entertainment options such as casting your streaming service, and even the inbuilt HDMI ports in the cabinetry failed to work. If in-room entertainment is of no concern to you, then this is a comfortable room.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 4
Location: 5
Hotel highlights
Luxury

Great food terrible wifi. Sadly Cannot return because it’s too difficult to work from the hotel. Also the pillows were very bad for my neck for some reason. I stay in a lot of hotels and their pillows were too high and not in the good lumbar support way. The free mini bar isn’t worth it. 2 beers, 2 ciders, 2 KitKats, 2 mint Patties, 1 small crisps, 1 small nuts, soft drink. Would rather high speed internet and ability to get a good lumbar pillow than that mini bar. Hair dryer didn’t have the styling attachment. I read that the hotel didn’t have a gym and allowed access to a large gym with pool. This is not the case anymore. I didn’t see the gym but I got the feeling it would be small with a few weights.
Trip type
Business
Travel group
Couple
Rooms: 3
Service: 4
Location: 5
Food & drinks
In room dining quality is excellent. Best food I’ve had at a hotel.

29th went here for a light meal with one of my Girlfriends & her child the Food was AMAZING, Fantastic service by the staff we were on the lower ground & I regret not looking at this Guys name badge as we were there around 8pm and I overhear this Couple giving this guy alot of Grief at the bar wanting things & thinking that they were right when they were totally in the wrong & guy handled it very professional very respectfully. And after they left and went to pay the Bill. I was chatting with this man & complimenting on how he handled himself with the difficulty that this cpl were giving him as I was explaining to him I work in retail & he really took a interest in what I was saying
Travel group
Friends
Service: 5
Hotel highlights
Luxury, Quiet, Kid-friendly, Great value

Really good location, large beautifully appointed rooms. Perfect spot to walk to good restaurants and bars, felt safe walking back at night. Great access to public transport, and Rundle St mall. Staff were friendly and really helpful. Definitely deserves its 5 star rating,
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Large, spacious, luxury fitout. Def 5 star
Safety
Felt safe walking back to the hotel at night (eg11pmish) after being out for dinner.
Walkability
Easy short walk to shops, restaurants, bars, art gallery, gardens, tram to glenelg, bus to adelaide hills, markets, art centre, river, basically everything in the CBD
Hotel highlights
Luxury

We stayed at the Mayfair hotel for two night and friends stayed in another room. We paid $300 more than them and were placed on level 3 whilst they were on level 8. They also received 2 free complimentary drink cards and we received none. The reception service whilst checking in was not great and the staff member struggled to communicate when asked questions about the accommodation Overall experience for $900 for two nights was not great and would not stay again.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 1
Location: 5
Hotel highlights
Quiet

Everything about this hotel was fabulous. The staff are very friendly, helpful and efficient, the location is great (close to cafés, restaurants and Rundle Mall) the meals are excellent and the rooms and beds super comfortable. The use of technology for ordering room service and for notifying housekeeping for rooms to be made up or "do not disturb" made processes very easy. I would highly recommend the Mayfair Hotel.
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic, Quiet, High-tech

Impeccably clean, excellent location - right at the heart of rundell mall and a short walk to the Adelaide markets. Staff are nice. The rooms are very comfortable and have a nice heritage/classic look, rooms are also very spacious. I love the bathroom. Cot was set up for my baby. We got a free minibar !
Trip type
Vacation
Travel group
Family
Nearby activities
Rundell Mall, tram and bus stop
Food & drinks
Heaps of eateries around here. Pho Sa just around the corner
Hotel highlights
Luxury, Romantic, Quiet, Kid-friendly

This mooring I've had one of the best and if not the best room service experiences in a hotel. Ming who took my breakfast order was exceptionally professional , tentative, and incredibly personable and friendly. This has made our stay and we still have 2 nights to enjoy all the sights and scenery Adelaide has to offer. Michael - Room 807
Rooms: 5
Service: 5
Location: 5

An absolutely beautiful hotel in the heart of Adelaide. The staff went above and beyond to help me and provide exceptional service. My husband and I had the best stay and highly recommend this hotel to everyone.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet

Gorgeous hotel. Highly recommend. Staff very friendly and very helpful. They have real old fashioned service values. An absolute pleasure to experience .
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Rooms are well appointed. Beautifully decorated. Very comfortable ☺️
Hotel highlights
Luxury

Booked a room for my in-laws who were celebrating a very big wedding anniversary. Mentioned this when booking. Mayfair went over and above our expectations to make them feel special. They had a wonderful time and we are glad this is the hotel we picked.
Rooms: 5
Service: 5
Location: 5

A fabulous place for a long lunch followed by cocktails upstairs to take you into the evening. The food is spectacular on the taste buds & on the eye. Great selection of food, wine & spirits. There’s a magic to the rooms that adds atmosphere and makes you want to come back & introduce your friends.

This hotel is at the top of the Rundle Mall. It is very convenient for everything. Good size rooms, nice comfortable bed. The bathroom has a walk in shower.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

This place serves great cocktails! The rooftop bar provides a wonderful atmosphere for enjoying drinks during summer nights. However, the service could be better. If you choose to sit indoors in the bar area, it can get loud and crowded. More

If you are looking for a hotel with reliable and fast internet, well-lit rooms with natural daylight, large windows, and comfortable beds that don't sink a foot deep, then this hotel might not be the best choice for you. Unfortunately, the

The room was big and had everything that we needed. The mini bar was complimentary and stocked with local beer and cider, soft drink, chips, nuts and chocolate. I let them know that it was my birthday and they also included a card and a

Pros: Great central location, right next to Rundle Mall and tons of shops, restaurants and other entertainment venues. Staff provided 5 star service, with helpful and attentive concierge. Rooms are quite luxurious with super comfy beds

Flawless service. Pricey, but they certainly deliver. Lovely and helpful staff. Stunning rooms in a wonderful historic building that is a one stop shop for dining, drinks and accommodation. Will return. More

Big applause to the service. I had such a great time, everyone was lovely and welcoming. The room was clean and tidy.
Rooms: 5
Service: 5
Location: 4

We have our drink wedding celebrations on roof top Bar and dinner there was fabulous, very friendly staff and excellent food . great evening for us enjoyed very much.

Very comfortable bed, beautifully appointed rooms. Excellent blackout curtains. Shame about the roadworks happening on both sides of the hotel when I was

A free helping yourself to the bar was a great idea in theory. However not a thing in the bar fridge. Other than that it is first class so far. More

Well appointed room with good quality toiletries. Only downfall was the wi fi which didn’t work very well at all. More

The exterior must be the most magnificent looking hotel I’ve ever stayed in. Room inside is modern and clean.

Rooms look old and out dated. Place needs a good overhaul. Ok for a night or two but no more than that. More

I visited with friends for the high tea. The food was lovely. Nice selection of savoury and sweet.