I went in on a rainy Sunday and i had the pleasure of meeting Pilar! I’ve been wanting to start a ring collection so I asked for help and she was so incredible. Pilar really knows the pieces and helped fit my for this little flower ring I’m obsessed with. I will definitely return and I would 100% ask for Pilar again!!

From the moment I walked in Mejuri - I had a 10/10 customer service experience. You are able to try on any of the jewelry items (all Satanized after every use). OUTSTANDING customer service and very knowledgeable about different types of jewelry. I will be a life long customer based off the great service I received!

The customer service here is top notch. All of the sales associates are very sweet and not pushy. As for the jewelry, I think most of it high quality and fair priced. I would say their necklace seem to get tangled very easily since the chains are thin. Maybe stay away from those!

Worst quality ever I got a ring and It the shape changed after a couple of times wearing it. After I talked to them they said they can't help with anything and we don't sell everyday wear jewelry even if that's what it says on the website. I call it a scam.

Austin, TX location has the BEST customer experience. The girls are so helpful. So inviting and make it an incredible shopping experience. I had a necklace that got tangled (my fault) and they fixed it so quick for me. Best location I have been to!

Best service ever! I was assisted by two friendly employees who I had so much fun shopping with. I was in sweatpants, a muscle shirt and crocs lol (had just woken up from a nap) but they treated me like I was Beyoncé! Ended up leaving with

My husband bought me a gold necklace from here for my bday about a month ago. I’m a teacher (so is my hubby) and have a very sedimentary life. The clasp was always loose and the necklace kept falling off. It happened again and now I can’t

I got my ears pierced here yesterday and had a wonderful experience. I was hesitant because this place doesn't have many good reviews, but it was the best piercing experience I've had. I went in to get a third piercing on my lobe (on both

Got piercing done by Miranda a couple of days ago! I was super nervous but she put me at ease. Miranda was super personable and hilarious! She helped me style my full ear and gave my first cartilage piercing. It came out perfect with her

Miranda did an amazing job with my upper lobe piercing! She was so fast, and they use a needle here to pierce, not a gun. It was so much more comfortable than I thought it would be. While waiting, I spoke with Eddie about some earrings I

Bad experience… BE CAREFUL!!! First, they pulled the wrong item for my order order. Then a simple exchange to correct their error proved to be impossible. It’s been 10 days and I haven’t received my refund when I messaged to follow up. I

I recently visited with my sister in law and we were both so disappointed with how I was treated. I couldn't get help unless I begged, meanwhile the girls in the store were fawning over my SIL to the point that she was overwhelmed. I was

I love Mejuri's timeless jewelry and had been a fan of their online store long before I knew they had a location in the Domain. As with any store in the Domain, parking can be a pain if you just need to run in for something during a busy

I should have read the reviews on more than one site. Apparently the clasps on the earrings don't hold. After wearing them to the car and into a store, my daughter realized one had fallen out. Since it was lost, they do not consider it a

My first time coming in to a Mejuri store, and my experience was phenomenal. my item was out of stock but that did not stop my stylist from reassuring me my item could be ordered in store AND that it would be in time for Christmas! i was

The door was open but the man hosting the front door wouldn’t let my 2 friends and me in on a Sunday, early afternoon. We were told it would be a “long wait”. There were 2 customers in the store. We weren’t dressed to the nines, but had

I've known the Mejuri brand before there were stores in the US, and I love the jewelry pieces that Mejuri offers, the price transparency, and the quality of the items I've purchased for myself or as gifts. I also got to experience their

Racist. I was not allowed in the store. No mention of limited number of persons allowed inside. Two Caucasian women were allowed inside, I was told to wait outside. Doorman literally pulled the door away from me. Blacks can work there…

Tried to go in to shop since there is no phone number to call. They require masks but do not offer any. They suggested I walk to Nordstrom and buy one, which I physically cannot do as I’m disabled. They like would not give me a mask to

I went to Mejuri to get my ears pierced. I had been wanting to get a second piercing on my lobes and loved that Mejuri offered high quality jewelry (gold & real diamonds) + piercing by a professional piercer with a needle! Miranda was

I went to return a pair of earrings today that I bought on the July 6th, not even past their policy. I’ve never worn them or anything because I ended up finding a better pair from a different jeweler at the Domain. They accused of me

I love Mejuri! I have probably about 25 pieces - rings, earrings, bracelets, and necklaces - all 14k - in my collection. Every piece is beautifully made and I love switching around my stacks and creating new looks. It’s so much fun.

I love shopping online for Mejuri jewelry so I’m so happy there’s a nearby location where I can get sized and try items on. Everyone here is so kind. Laury is very understanding and always ready to help. I’ll be back soon, thank you!

Got a cartilage piercing here and she was phenomenal! I believe her name was Red (she had short pink hair). I recently got a second piercing on my lobes somewhere else and my cartilage piercing from Mejuri healed SO much better (no

I had a great time shopping and being pierced. The girls working the front were super nice and helpful. Miranda, let me tell y’all, was the absolute best! Miranda is the piercer. She

Their collections are exceptionally refined, featuring beautiful gifts. I selected a birthday gift for my wife, and the items surpassed expectations in their elegance.

Absolutely would not recommend to buy anything here, the ring that I bought worn out after one month of usage, the whole ring became covered with black scratches

Customer service here is great. Laurie was super helpful in my recent experience during the VIP sale! She did a great job helping us find what we needed.

The customer service here has been amazing every time I’ve gone in. The staff are so friendly, jewelry is gorgeous. Can’t go wrong!

Nice staff but got pretty busy, 4 stars because they don't seem to have their cheaper options in store (like sterling silver).

We just went in to get directions and the attendant was awesome. We will go back to use them just because she was so great.

A very interesting experience here last week, and hasn’t been a positive representation of the company.

I have so much jewelry from here! Love this store!

Beautiful store, friendly employees!

Beautiful store!