Further to my last review on OTR Elizabeth i am pleased that OTR have introduced a Night Window for the safety of staff and discourage some of the incidents and just plain theft etc. Staff are getting use to it ( and so am I) but Petrol, Subway and a number of services and products - just ask the Night Mangers and i advise as many people who can to get the u beaut OTR App See you there? Still best coffee etc etc and cheapest in Elizabeth and Fuel very competitive and smiles are free!

I came in to your OTR at elizabeth today for a coffee and was served by a lady named Sarah. She was absolutely lovely! Her coffee was to die for and she even toasted my banana bread for me. While sitting and having my coffee I noticed that she is so engaging and observant to all customers that come in. Such a lovely smile it was a breath of fresh air. If there is a customer service award she deserves to win it!

While the service is always fantastic here and I can find no fault with them, I can find no other way to rate and leave a comment regarding the happy wash there. I paid for a deluxe wash. I only got the wash and dry. And even that left my car dirty over half the bonnet, the roof and the tyres. This was my first time using a drive-through car wash and it will be my last. Ripped off from start to finish.

I have lived in Adelaide for over a decade, and been to a fair share of On The Runs, but nothing compares to the service I consistently receive from a team member at the Elizabeth OTR. Sarah is always welcoming and friendly, with a bubbly personality. Always loves a chat, and is by far one of the best OTR team members I've been served by. I'd give 10 stars if it was an option!

Pathetic customer service today by “Vick” at the counter! Needed to get a copy of a receipt for the drinks I purchased but she made zero effort getting me a receipt instead she keeps saying that she threw it away and had no idea where! Clearly didn’t make an effort to look! Very unprofessional and poor excuse.

Dirty toilets and NO TOILET PAPER IM ANY OF THEM DISGUSTING It seems to be in a common thing in ODR, DIRTY TOILETS AND WHEN TOU INFORM THE STAFF THEY SEEM JUST TOO BUSY WITH SERVING BEHIND THE COUNTER Not good enough ODR.. I have complained many times but nothing changes.

I am so sick off only getting one bottle of cold coke and been told by the service operator that you can get 4 for $10.00 instead of paying over $ 5.00 for one. But they do not restock the fridges before the night staff start ( which is

Not sure what happened tonight. Service is usually slow but manageable. Tonight it was non existent. Spent 5 minutes in line and only ever saw one staff member in the subway section. No one in the other half of the store. I heard pumps

Really had an urge for something hot and tasty but was disappointed that Subway, or meat pies, were all that were on offer at this 24/7 OTR. I decided on a footlong meatball sub on the "cheesy garlic bread" for an extra $2 which was

I'm not happy with tonight's service. The server was not understanding what was said to him he got my order wrong with 2 items I actually felt like he ripped me off because of this happening

THE SUBWAY STAFF IN THIS OTR NEED TO LEARN HOW TO PROPERLY TREAT AND SERVE CUSTOMERS AND NOT START TO TAKE AN ORDER THEN FORGET ABOUT THAT CUSTOMER AND START SERVING OTHERS THAT JUST WALK IN

Tried to fuel up with LPG, didn't work at all, guy working there completely useless had no idea what he was doing said "yeah I'll fix that later" how does that help me? Should be fired

Just called into OTR on the way home from work on July 12th 2021 & bought disgusting chocolate that had been melted then put back on the shelf. Absolutely revolting.

Poor service no value for customers. Always overlooked,worst experience I ever had on this OTR. I don’t recommend this OTR on Philip Highway, Elizabeth.

Terrible customer service, no wonder they hide the feedback buttons in the store. Just wanted to get out as fast as I could.

Customer service was great. Cash wash is squeaky and moves the car when using it. Thought I was going to die.

Horrible their wash damaged my vehicle and they wouldn’t give details for insurance

When convenience becomes unconvenient. Always understaffed

Not happy at all. Will be giving it a big miss

Guy who served me was great !