Didn't like my previous groomer so much so I wanted to check out this place. I called ahead of time to make an appointment and decided just to stop by later on to have a face-to-face conversation. Tiffany was the person who assisted me and she is just awesome. Very nice and wonderful with my pup, Zuko. Zuko has a good judge of character and he instantly liked her. She showed a lot of interest and understood and listened to what I had to say about Zuko. She's just overall a very good person and you can tell she loves dogs too. I would highly recommend her to all my friends. I hope she gets her certificate to cut hair soon so my wife can come to her with her dog. I've been to Petco before for grooming and they did not show me nearly close to the awesome customer service that Tiffany gave to me. I'm happy to have found someone I can trust to have groomed with. Tiffany, if you see this, you're awesome and please keep up the great work! & thank you for the adorable yellow bandana, he looks so cute! Now for the entire store review, it's relatively smaller then many of the Petco's I've been to. It's nice and clean and the staff seem to be friendly as well. They do offer puppy training sessions as well. I was told that his location is fairly new so it's good if you want to have your pet groomed and have a good job done. No rushing like many other places and you get your money's worth. Has a parking lot out front and food stores and other things around if you don't want to head home and wait around while your pets getting groomed. Right next to the Long Island Expressway so easy to get to.

BS +++ BS +++ So far so good. Brought my Mochi here today to be groomed by Ashley. She's a 10 year vet for puppies and small dogs. The original person I booked apparently is no longer taking clients (The Manager) but put my appointment with Ashley. Apparently Peter is not good with the little ones. At least he was honest. Maybe he just doesnt want to deal with a small figety puppy. My 5lb dog is definitely calm though. So let's see how it goes. This is a 2-part review on the services and pricing. Ashley did a phenomenal job and actually paid attention to my request. Total came out to $73.00. Tipped her in cash. The cashier asked if I wanted to tip again. The groomers here are great and are very educated. Now about location. This place is in a busy mall right off LIE. Place is busy and clean. Mostly Asian workers. The inside is fully stocked and does not smell like a dog. I'm definitely coming back. Also always asked for them to do gland expression. IYKYK Boomsauce Scale: BW - basura (trash) BS - basic (come on! Try harder) BS + - better (Yo! That's better) BS ++ - best (alright! Alright! Alrightttt!) BS +++ - Amazing location! now that's boomsauce!

Writing this review is a little weird - I am a huge supporter of smaller businesses, so naturally, I didn't go to Petco. However, after being dismissed by local stores, I decided to give this location a try. Immediately as I entered, I was greeted by an employee. I will be a new puppy owner, so went in to take a look and see what else I needed. I was approached by someone named Karen, who I told I was new puppy owner. Karen literally walked me around every single aisle explaining what products I would need now (or later), what each brand is known for, and what she does with her dog. She even sprinkled in some personal stories to add some flair. Turns out, Karen was the only manager on duty that day - I mention this because, although she was clearly in high demand, she STILL took the time to show me around and give me an exceptional experience. The great experience continued with every employee I experienced that day, even Nicholas, who was my cashier. From my experience, this Petco location is fantastic, and I 100% will be back here. Thanks Karen & Nicholas!

I received horrible customer service! Two people approached me for help. First guy was pretty helpful and courteous. He answered my questions fully and was very attentive. Unfortunately I cannot remember his name. The 2nd guy, Nicholas was horrible! Condescending, paid more attention to his friend in the store than he did to me when asking him a question. He stepped on my dog, when ringing me up, he was condescending and sarcastic with his response to her and you could tell she noticed and was not pleased. He also had the same friend there talkin . He rang me up and was distracted telling me to insert my card when the chip area wasn't even activated. He had no problem however, exchanging a $10 bill with his friend, which I then had to hear him talk about not being able spend it. HORRIBLE! I will not return to this location again!

I signed up for "repeat deliveries" of 40 pound bags of cat litter. On more than one occasion, the bags came in boxes that were wet, ripped, or otherwise bad condition. Then I was supposed to get a delivery on October 10, 2020. The delivery never showed. I called Petco numerous times, and nobody couldn't give me a straight answer, "because UPS hasn't updated the status of the package". On September 14, when I went to track the package, it was listed as "on its way" since September 10 from a location that is no more than 10 miles away from me. Needless to say, I cancelled this delivery, and all future deliveries. I found the same litter on Amazon for the exact same price, and I can get it within one day of when I order it.

I have a speaking condition where I cant tall but some very short works. The employees here were absolutely amazing. I got to good a little Guinea pig and died to see a chinchilla I was to scared to touch Haha. The gentleman tall dark hair kind eyes and voice ugh GIRLS hes a looker lemme tell ya. Anyway this is mg number 1 please from now on so thank you so so much hot guys and sweet cashier helper girl. Oh! She was an amazing herself may I add. Reading texts from a speechless person can be scary but she smiled helped me out and her eyes spoke for her. They are both a must meet and tell them the girl with the purple hair and canf talk gotchyalls backs lol

The store is always neat and stocked with most of the things I need. I said most because I had to leave to go to petsmart to get Topfin filters for my tank because Petco does not carry them. Other than that, the pets and aquatic area always are clean and everything looks lively and healthy. The staff are knowledgeable, which helps a lot. I bought a Betta and was helped by a gentleman, that was working the register. He came to help me and answer all my questions patiently and thoroughly. He did my transaction and also proceeded to print out some information for me on how to clean Betta tanks properly. That's why I scored the way I did.

I've been taking my boys to get groomed by Ashley for over a year and she is always great with them and they look fabulous. Today Karen who I believe is a manager (if she's not, she should be) assisted me with an issue I was having with my petco app. Only 1 of the 2 free grooming coupons was applying to the scanner. Karen took her time with grace and professionalism to call customer service on my behalf to fix the issue. The issue was resolved and both boys got a free day at the spa lol. She is an extremely patient person with great customer service skills. Thank you again ladies for yet another great Petco experience!

There was a pregnant girl there who was helping a customer. I did interrupt because I couldn't find anyone to help. I said excuse me can I ask you a quick question. Where do you keep the rawhide? And her response was not in kind. She said we do not carry rawhide here because it's bad for your dogs. First of all, I didn't ask for her opinion! Thar was very judgemental of her to make that kind of statement. Some dogs cannot process rawhide, other dogs like mine love it and have no issues with it! I replied then why do you have it in other stores and she said, it's because we're a small store. Never going back there!

My goldendoodle Goose had his first haircut by Karina a month ago, and she did such a wonderful job. She was very friendly and instructive on how to better care for his hair type. He left smelling amazing and so fluffy! I brought him again yesterday for a bath by a different groomer and I noticed today that my dog's nails were never trimmed (which should've been included). I'm leaving them 5-stars because I called the store today, and Peter offered me to come back for the nail trim, as well as complimentary teeth brushing. I appreciate the great customer service!

I usually pick up my fish from stores in flushing but I found the fish here better taken care of especially how they refuse to sell if they know your tank if overcrowded or if the fish is sick they quarantine appropriately. Never seem like they are trying to make a quick buck. They seem to restock and monitor the fish pretty well and never had an issue with my purchases. They do honor fish that die without any questions asked provided you have the dead fish and separate water sample. Easy 30 day guarantee with very knowledgeable staff

Since I could not go into the store (I'm 83 y.o.) I ordered over the phone and picked up outside the store. Several young men helped me and the one in particular who brought me my purchases was incredibly helpful, patient, kind and knew exactly what I needed. Very happy that he had his mask on as well. I wish I had taken his name down. I must say that everyone who works at the Little Neck Petco is always very pleasant and helpful. I would not shop for cat supplies anywhere else.

My wife took our cat here for a vaccine today and they would not let her inside until she purchased a $12 CARDBOARD BOX that they call a “carrier.” I see dogs walking around freely every single time I visit but you need a carrier to bring a cat the whole ten steps to the clinic? I feel like they took advantage of my wife, who doesn’t speak a ton of English. I called the 800 number and they don’t care. Just be aware of this place and their 6,000% markup on cardboard boxes!

Most of the people who work here are professional and friendly. However, the store owner is a little bit different. Sometimes she gives out a bad attitude to the customers. I can't complain about it because she runs the store and she has the power to do anything she wants. Also when things happen, she doesn't give out any reasonable explanations; the only thing she will say is “I’m the store owner and I can make any decision I want”. (dictatorship???)

Great place for pet products. Lots of variety. BUT Make sure you get a cart to carry your giant dog food because the cashier/sales won’t offer to help you if he sees a short woman struggling with a giant bag of dog food. When I said hey thanks for your help (*smile*) he said “oh well, there’s carts over there you know!” Yeah but at least you can offer to help, rude young person! That’s minus one star for lack of assistance to your customers.

Always come here for my cats. Nice variety of supplies and foods with tons of health conscious options going way above and beyond the foods you find in your local supermarkets and pharmacies. Definitely a one stop shop and they even sell rabbits, lizards, turtles and fish and they have cats just waiting to be adopted. Stop by with your pet, it's a great place to spend a little time walking around or waiting while your dog is groomed.

Went in for my puppy and deciding which class would work for us. Alissa F. Is amazing. She was able to answer all my questions and handled my fur baby great! Going back for classes. As per the store they had a great selection of food and treats. They do need more clothes and leashes for small breed dogs. Hopefully I just caught them when they had low inventory. Besides that the store was well organized and clean.

Brian was great. I called early in the morning and he answered. I asked for crickets and they had some amazing overall experience. I even signed up for a card that day with a wonderful lady at the register. I forgot her name but she was great. Her personality was amazing. I have to get her name. She worked last Thursday morning with Brian as well. Will come here for my crickets for my pagona moving forward.

On numerous occasions I have visited this location for supplies for my reptile. I have come across Glenn who anytime I ask for help is rude and seems like he cant be bothered in assisting me. Today I encountered Nicholas, who not only was willing to help me with a smile on his face. He answered any questions I had and was definitely a pleasure to deal with. Whatever you do stay away from Glenn!

I take my dog grooming here. The people working are very nice and very courteous. My dog never had an issue there. I took off one star because of pricing. The grooming prices are not clearly posted and they try to sell you couple of packages for just Bath and cut. They never want to charge you 1 single price every time it's couple of different packages added together. Which is very confusing .

Close place to get quick supplies but not best or a must go for the fish selection. Not only cares about variety but quality of their stock. Not sure if just me or had bar experience with picking up a fish from them and eventually not outliving month. I have no problem with kissena or monster aquarium because their stock I know will be healthy or won't sell to you

Best Petco staff I have ever come across (one time I went to Petco in College Point and was told a one gallon tank would be big enough for an adult male betta... not true.) This staff is super knowledgable about all of their animals and the care that they individually need. The man in charge of aquatics was a big help and they obviously care about their animals.

I usually like this spot but they have a little beardie out to sell with a necrotic foot and tail, said he was being beaten up by the other kiddos but didn’t separate them?? Even if he’s on meds he should probably not be on the floor or with other beardies. Whoever ends up with that kid is going to have a big vet bill. Seems unethical.

Service is helpful and the store is well organized. Parking is separated and can be strange the first time you go. Only problem is that many of the products are highly priced when compared against online vendors, and some selections are limited as the store isn't huge. If you need something small though it has a little of everything!

We liked the Little Neck store very much, but we went there because our usual store, Petco Unleashed in Fresh Meadows is very sadly closing and they weren't as well stocked as they usually are. We will miss that store especially Silvana who always treated us and our dog Henry very special. Thank you for many years of great service!

I love this store for the good care and attention they give to the live animals there, but one cashier couldn't even refund a dead fish that I bought from there. Then she proceeded to brush it off and continue with my purchase. She also threw out my receipt so I couldn't refund any other fish that I had bought on the same day.

Don't waste your time, order on Chewy. I went to buy a furninator brush here, tried charging me 63.9 in the store, on their own website is was 26.99. They would not give me that price, I showed them I could get it in chewy for 21.99, they said theirs was 63.99. I ordered from chewy and walked out, free delivery 1-2 days.

Love the Little Neck NY location. The associates are friendly and very helpful. Sariah went out of her way to accommodate me after a hiccup with my consultation, she is caring, kind, and very professional and I am looking forward to starting my Lola’s training. For me, it’s always a joy to walk into this location.

4 star restaurant. Really have to say, the seasoning was quite good. The special sauce I must say was quite delightful. However, the customer service was not the greatest, as an employee kept begging me to stop when I was at the buffet. Overall, food was great, would want to be unbothered when eating however.

So, the actual location is good, they have a decent selection of pets and options for grooming and training. It's not the most vast selection, but it's good, for sure. I think you'll appreciate the business that are nearby as well, but also, be weary of the parking lot. The parking lot sucks.

My visit to Petco in Little Neck, NY was very pleasant. I took my dog Bella for grooming services and was very happy with her cut and she smelled so good. We both left there very happy. Ashley was the groomer and she is so kind and patient with Pets and their owners. Would recommend …

Service is good and the staff is helpful, but their stock of fish are never healthy. I’ve had more than one bad experience purchasing fish here and since they are so inexpensive I gave it another shot. I bought 5 fish and in a week only 1 is still alive. Don’t buy fish from here.

Love this Petco by Little Neck...the people here are always so friendly and helpful!!! Place is clean, organized and fully stocked!!! The cashier asked if I found everything and even told me about the app and rewards!!! Super friendly....they even ask about your pets!!!

SAM NICHOLAS JORDAN AND ANOTHER YOUNG LADY AT THE REGISTER, were absolutely phenomenal, exceptional at their vocation. And in the very end of a costly transaction NICHOLAS was reassuring, kind and empathetic to our new pets and my mental sanity needs. Thank you all!!!

Great selection of pet supplies but I did have some issues with the staff when trying to return some products that I purchased. It was a super frustrating experience. I didn’t make a big deal of it but I definitely won’t be purchasing anything from here for a while.

This is one of the better petcos in queens. The staff are knowledgeable and attentive. Pick up orders are actually fulfilled in a timely manner compared to other petcos. I usually come for fish and their tanks are not filled with dead/sick ones which is a plus.

Karen (@Horace Harding, Ny) and her great knowledge, patience and overall genuine care to help me will make me a lifelong customer. She was extremely generous with her time and excellent customer service. Especially something so simple as a hamster for my kids.

As soon as I walked in the door I was helped out immediately by a team of Jordan and Sam. They both had high levels of professionalism knowledge of their field and patience. They both did a great job in assisting me and finding what I needed through the store.

Peter is an excellent groomer who always makes my dog look and smell great. He has a great rapport with her and is the only person who can make her sit still for long enough to bathe her, groom her, clean her ears, etc. I can't imagine going to anyone else.

i gave this 3 stars cause it looked liked the animals were happy there and they have good enviorments but i did not give them 5 stars because i had to call petco like 5 times because my fishes filter was broken and all thouse 5 times they were still broken

Sue is a terrific groomer, and it's obvious she loves canines! The staff are courteous and professional, and I trust them to take care of Punky, age 14 1/2. Punky has been a client for more than a dozen years and is well taken care of by Sue and her team.

The Petco that I went to out in Little Neck was absolutely fantastic it was a big store and the guy who helped me was definitely very knowledgeable his name is Terrell when you go in the store ask for him he is able to help you with everything you need.

This is the best pet store in the plaza. My doggo found tons of things to play with! We spent a good hour and a half in this store because he loved everything he saw. Prices are a bit steep for a pet store but as long he's happy then I'm happy!

For me, I love this store. My favorite two stores five guys and Chipotle are right next to petco. It also has parking space. Inside the store, it always has some cats that are available for adoption. Great place to relax for adults and kids

This is a good place for dog owners, they have grooming services too but we own a bird and they do have some supplies for birds but they don’t have a good collection of cages and also the bird food that we bought from there was disapproved

Ashley is a very caring groomer. I have been going to her for years. She showed such compassion for my dogs when then were puppies and so very scared. They are 8 years old now and get soooo excited when they see her. Highly recommend her!

Only pet store left where I live. There prices is higher than Portland Discounts which I used to go. Not much selection for fish or fish supplies. Very limited supply of fish products. This store tends to focus more on dog and cat owners.

Went to pick up bird food, they were out of stock. There were at least 7 dead beta fish being displayed to be sold. Watched an employee mishandling a very frightened guinea pig. Employees seem completely unknowledgable and unconcerned.

I would give a 5 if they have more people working in the store. The worker was very friendly and helpful. This 2 start are for the workers in the store. We had over 20 customers at the store but only 2 worker This is unbelievable.

I got my blue lobster from this place. The young tall man, should definitely given a medal, as he helped me with everything, and his vast knowledge of everything was really helpful. The staff are awesome, and everything was perfect.

I love petco, however as I do not have a car, the closest branch is not as easily accessible as I would like. However, my experience at each branch I go to (when I need to get food or toys or other items) has always been very good.

I have visited this Particular Petco quite a few times. They do a good job with the puppy and the store is always neat and clean. They have cancelled appoints twice though. I suppose that sort of thing cannot be avoided nowadays.

Never going back store is dirty it smells stink the customer service is very poor the doctors was very unprofessional was not business like it was a 2 woman and a man doctors lior tone was very loud and aggressive and the other

Shopped at this location today on 8/23, and the service I received was spectacular! Staff was friendly, attentive to the customers’ needs, and quick checkout service. Shoutout to Nicholas for providing great customer service!

I walked in there and looked for someone to help me buy some treats for my dog. Nobody would even look at me. I waited a half hour and the walked out without buying anything because no one would help me and nobody cares.

Even though I wasn't a customer, I attended r This store to use the bathroom. After asking he man was friendly and directed me to the bathrrom. Immedialty even without buying anything, the staff is friendly and are great

Loved this Petco. Staff were beyond friendly. Showed my little niece some of the lizards up close & personal. Few dogs were getting groomed and owners looked very satisfied. Parking available and place wasn't crowded.

The people who work at this location are all nice. It seems that is what I choose to measure this store by because it has all of the perquisite pet supplies and the stores location is easy to find and make use of.

Petco in Little Neck is very close to my home. The store is very well stocked with all the items your pets might need. The staff are friendly and helpful. I definitely will be going there for my future pet needs.

Awesome place because staff is so friendly and knowledgeable, and they love animals. Being a first time dog owner they were very helpful and guided me through the whole store. They even gave me several coupons.

Nice and very kind crew. Our family visit for bunny and bieard dragons food with accessory. When we call crew for pickup live food tall crew guy coming with bright smile face then we got nice service .

Thank you Sam,Nicholas and Jordan. I would have been very lost with this rescue. Your support and encouragement is what I needed and we thank you. Sam you need to become a vet. It all looks perfect.

I love shopping Petco. They do have lots variety of bird products. Also, Petco will match the price from online. going to shop again matter of fact, I'm going back again Petco tomorrow 04/08/2018

Nicholas was a true help today at Petco. Helped me with my water filter purchase. Was super knowledgeable. As a office manager myself, I appreciate/applaud great customer service when I see it!

The store is disorganized and the cashiers work like a snails. I waited 15 minutes in a line that had only one person in front of me. I decided not to purchase my items and left the store.

I'm there all the time. Friendly workers. I love that Petco has a program where they rescue cats and get them adopted. Pretty much have what you need. Some aquatic stuff they dont have.

First time hitting this pet store up, they had free parking with a lot, the staff were nice, they give me a free bag of kitten food to try out for my kitten, that's was nice of them.

Bad experience to grooming here the stylist name Ingrid R. She burn my favor dog hairs as see the picture, very unprofessional and need to training more before grooming people pets

A young lady took genuine interest in helping with a harness adjustment I had purchased the day before, such patience , making sure all was perfect and safe for Ollie. Thank you.

The rep Gene was excellent. He greeted us as soon as we walked in the door and was extremely helpful and knowledgeable. I shook his hand and thanked him for his professionalism.

Smaller location but definitely stocked on all items for your pet . Friendly customer service and helpful etaff members . Definitely will be utilizing this location again .

Puppy play time here is the best. If your dog is under 6 months old you can bring your puppy here to play with other puppies every Saturday. I used to always do this.

Never a problem when my pet needs his grooming .The grooming manager is always at my service giving me advice on any question that I have,and my fur baby loves him.

I have an older German Shepard and both times I bought him in for a nail trim and the staff was SOOO KIND AND GENTLE cutting his nails. I was so comforted by that.

Brian and francis are two of the best people you’ll ever work with in retail….shop at this location even though it may not be in your area it’s worth the trip.

Petco customer service and store reps. always go above and beyond whenever I shop at their store or purchase online. I get better prices from them than Chewy.

Enrolled my puppy in training class. The trainer is very friendly and knowledgeable. Also purchased a few items. Cashier was friendly. Store us very clean

Can never be mad at Petco! Although you might be able to find better prices online somewhere they always have everything you need with quick access.

Bought a new 48"-54"Coralife LED light fixture for my Saltwater Aquarium. Quick easy transaction & very friendly Petco worker. Highly recommend!!!

My dog got such great care and attention. Thank you to Maria in the grooming department. The staff are friendly, knowledgeable, and professional.

Employees with very nasty attitude . Poor customer service . Pet's are caged in tight spaces. Fishes don't look healthy , tanks are over crowded.

The customer service is great and they really helped me find exactly what I needed in a kind and professional and swift manner. Thank you.

The service was great. Jennifer was very helpful and knowledgeable. But you could walk out of there spending way more than you expected.

Extremely nice staff. It was my first time buying a betta fish and they were all very helpful especially Nicholas. He was very nice!

The staff at the Petco store in Little Neck are always so helpful, friendly, and accommodating, as they were on this shopping trip.

The store is clean, the people that work there are friendly and helpful, they have a wide selection, and they give bonus discounts.

The employees are great but most of the time there is only one working. I don't want to hunt down a cashier every time I'm there.

Great place for all my pet needs. Love the staff and they are very helpful. Always feels warm when I go there.(warm in the heart)

It's great location. Full stock. There's plenty but not always organized. Found dog poop on the side walk in front of the store.

Delightful shopping and WONDERFUL staff combine for a sweet, sweet experience! Highly recommend the groomers- they are great!!

Nice and helpful place has lots of options for your pets. A little light on workers at times but other then that a good place.

Karen, a store associate, helped me find the food I needed for my sick cat. She was professional, friendly and sympathetic.

Petco meets all your needs for pet owners. They allow you do bring your dog into the store on a leash. Very friendly staff.

Definitely quarantine anything you get here as per usual but the fish in these stores are kept in questionable conditions

I always love coming into the store! I love the staff! All very nice people! They always go out of their way to help me

Employees are always number and courteous. My dog is always treated well here; never had an issue with the groomers.

Puppy training with Sam. She was very kind patient and informative in one class we’ve accomplished so much.

Staff is great, always helpful and friendly. They have most of what your looking for. Great for dog treats.

Okay place to shop. Only problem is there's usually only one cashier and the line to pay is always so long.

I always enjoy to shop in Petco, their staff taught me a lot of stuff, they are always helpful and polite.