Petco

792 reviews

2501 W Happy Valley Rd Suite 6, Phoenix, AZ 85085

stores.petco.com

+16235805018

About

Petco is a Pet supply store located at 2501 W Happy Valley Rd Suite 6, Phoenix, AZ 85085. It has received 792 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday9AM-8PM
Tuesday10AM-7PM
Wednesday9AM-8PM
Thursday9AM-8PM
Friday9AM-8PM
Saturday9AM-8PM
Sunday9AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Petco: 2501 W Happy Valley Rd Suite 6, Phoenix, AZ 85085

  • Petco has 4.1 stars from 792 reviews

  • Pet supply store

  • "I found a little dog and took her to Petco/Vetco in Happy Valley where they scanned her for a chip"

    "I will say this petco vet clinic is very nice and well kept"

    "Very helpful staff, I have mobility issues so it was hard to get to, staff made my life easier by getting stuff for me"

    "Scheduled a Same day appointment for my dog to be bathed and groomed"

    "Put of stock on Nutro dog food, many sizes and varieties"

Reviews

  • Scarlett Clark

I found a little dog and took her to Petco/Vetco in Happy Valley where they scanned her for a chip. It turned out she is chipped so they contacted the owners and they were able to be reunited. I love Happy Endings. Thank You Petco! ☺ Side Note:The store was very clean and the employees were super nice. …

  • Kyaa Snodgrass

I will say this petco vet clinic is very nice and well kept. Only reason for 4 stars is the vet didn’t really seem engaged and very distant. Her tech also was kinda rude when I opt out to not getting heart test at the moment . I had general questions and she seemed like off put I actually had questions to ask

  • Jill Pierce

Very helpful staff, I have mobility issues so it was hard to get to, staff made my life easier by getting stuff for me. I normality order online but had two amazing Purina Pro Plan coupons that needed to be used in store. Their selection was amazing and they had a lot of patience with this trying lady.

  • Paul Gentile

Scheduled a Same day appointment for my dog to be bathed and groomed. They had called basic pkg. And some add-ons I added on a deluxe package, which included an extra wash and brushing to reduce shedding. It has been well worth the $80 total. No more hairballs floating around the house.

  • Linda Hahn

Put of stock on Nutro dog food, many sizes and varieties. I actually found some at Fry's. The store salespeople are fine. The store just always looks cluttered with bins of things that didn't sell, It is probably understaffed like most places and just can't keep up.

  • Max Sehgal

No cashier then when someone came they were angry, when the cashier came back the angry manager yelled at her about leaving the register, all along no one apologized to me to thanked me they were just caught up in their fight, very unprofessional.

  • CaLynn S.

If you need prescription food, they will make you walk over to THEIR vet clinic, even though you have a valid script from your vet in hand, and get the Vetco team to approve it and give you their own Rx card for the food. It became a hassle

  • Lada Zaria

Great staff and the products are great, wide variety iv useful pet products I haven't seen elsewhere, there are more sizes of dog carriers, poop scoopers, wide variety of dog clothes and they have a mix of store brand dog food and specialty

  • STORMIE URIAS

I just spent 45 minutes waiting behind a lady that bought five goldfish to spend at least $500 on some saltwater aquarium needs and live fish. The long-haired guy helping the lady buying the five dollars worth of goldfish turned and walked

  • Patty Carbone

Horrible. It’s been a long time coming and today I decided it was enough. Our beautiful dog has gone here to be groomed. Every time I make an appointment something goes wrong. I have a last minute conflict, they don’t have any openings, or

  • CJ Ortega

Great service everyone is nice and the vet co part is very thorough with everything they do and check for on our pets. Don’t book grooming w Lauryn she hates her job and the way she looks so she’ll mess up your dogs haircut on purpose and

  • Jane Jones

I was surprised to see the condition of the store today. I haven't been there in a while and it was disappointing. The store was a mess. I realize they were putting out Christmas inventory but stuff was everywhere and made it difficult to

  • Alex Iskandar

Today after one hour waiting in line to have my dog heart worm test with all effort to clam my dog as the store full with people , got surprised when vet assistant H.C and Dr,S.W refuse to do the test for the reason not putting on the dog

  • Hello There

First time at the Happy Valley location. I had to have my dog be seen for a rash that wouldn’t go away and was getting pretty bad. All the other locations close by was not available for an appointment for another week! I will from now on

  • Deborah Lehker

I did forget Ambers vaccinations, I offered to email it to her or fax but she was having nothing of it. I understand not everyone is on the up and up. and staff safety is a priority. I just renewed her license and needed to have it done,

  • S E

This is not meant to be petty...I found a usable solution for what I was looking for which probably took more time than jumping on the mega company website search engine and ordering. Spent over $40....only to be charged .¢.10 for a "bag

  • Anita Almaguer

After spending $350 to have my dog checked out for bump on her leg the lady in the front was very rude you can tell on her face she didn't want to be there. I asked her if I can use the restroom and she told me they don't have restrooms

  • Julianne Cupone

I noticed dead fish in the tanks some being eaten by the other alive fish (found 20 total) told the cashier she did not care, so I told another employee and she ignored me and walked away so I told a third employee and he removed 2 dead

  • Kimberly Llewellyn

I usually order all my aquarium supplies online, but went for some I needed in a pinch. This store was absolutely filthy. All of the aquarium plants were nearly dead and the tank was dirty. The racks were unorganized and stuff was just

  • Emily Cox

This place is horrible. I don't know why I returned. My toy hava-poodle was born with a limp. Petco groomed him for a year. Then I showed up for his regular grooming at 7:30 a.m. and they refused to see him due to his limp. They never

  • Dre Day

Everytime I come to this location, your employees make it very unpleasant. You cant have a conversation with them without them telling you what THEY think you should buy, or telling you what they think is illegal. I have to fact check

  • Gianne Lovely Aurelio

I was terrified to see this after my baby went for his grooming this afternoon. He was shaking when he got home and when i carried him, i found this wound from his inner thigh. This is not the first time he had a tear/wound after his

  • Phoenix GMountain

I used website to schedule appointment, I arrived 10 minutes early per the site’s directions, I had to wait in line for over an hour. Also, was not given an invoice showing what vaccines my dogs were given. I was told I’d receive an

  • Cheryl Simmons

Ordering and pick up were simple to do. The quality of the Dog Litter (SoPhresh) could be improved so it doesn't get stuck in the dog feet But I have not found a better little out there. It is definitely doable

  • Uncle Fester

The store was kinda dirty, the floors weren't swept, the aquariums for reptiles, etc were dirty, shelves had dust and debris. Maybe some the aquariums didn't have animals in them but at clean them out.

  • AUSSIEMADNESS

Bought big koi from here , all were put into one bag they ended up dying shortly after releasing into the tank , they had no oxygen by the time I got home so I couldn't even acclimate them ...

  • Angel D Valdez

Highly Disappointed! I scheduled a grooming appointment a whole week in advance so that it gets cancelled because an employee did not show up to work. I cannot understand why the

  • Allyssa Perri

I come here for grooming, jenna is awesome. I adopted my 8yo pup in January and she has trust issues but she does so well here. They treat her well and she always looks awesome

  • Chef_Patty

There fish are pretty healthy and there reptiles and furry friends are just as good. They treat there animals much better than PetSmart and have very good customer service.

  • Steve Nguyen

Cashier want happy that day. No greeting , just scanned my stuff and have me a total. I was the one to say have a great day. Could of been a bad day so I gave 3 stars

  • Maribel Baron

Such an amazing team!! My dogs ears, eyes, and teeth are a million times better since visiting this clinic. So so kind and super duper detailed with the aftercare

  • Nagarajan Murugan

Not friendly except few staffs... No help at all when you go buy something.. Manager makes her own rule for returns trying to avoid.. overall worst experience

  • Fred cocksamich

Great place if you're in a pickle and you need something quick but other than that it's just too expensive Amazon will bring it to me sometimes the same day

  • Edward Kinsall

Absolutely horrible customer service absolutely rude "if" they help you or try to think they are. Never will come to this location again …

  • Diana Sleigher

I took my kitten to get his shots at the Vetco Clinic , offered at select Petco stores. Staff is always friendly, but the process forVetco is rushed.

  • Amber Foster

Bandit loves his spa treatment. We love the attention given to the brush out treatment. He always comes home looking amazing and smelling great.

  • Tonjah

The best grooming service in the area. I take my two boys and Jessica does a great job. Great service and she's such a dog lover. Great price.

  • Doc Totten

Was able to find many things needed for our dog. Found Ben and Jerry's ice cream for our dog and he sure does love his ice cream …

  • Bill Grimalauskso

CJ helped me pick out my first aquarium and answered all my questions. He was beyond helpful... Fish get to swim next week! :-)

  • Amy Bode

Lauren in the grooming salon is amazing! She can always squeeze me in and she takes her time and makes our dogs beautiful!

  • martina nelson

Very good! All items were in stock and the cashier offered/reminded me about my vital care rewards. Thank you PetCo!!

  • James Biggs

Great experience! Very friendly and professional staff. Elsa looks fantastic! Thank you, Michelle!

  • Shelley Engelhardt

Samantha at Petco Grooming, in Happy Valley, did a wonderful job with our two Chihuahuas.

  • Touché

Purchased pet supplies and looked at the critters. Clean store. Friendly staff

  • Cindy Maes

Always friendly and helpful. Always have what I need in stock.

  • Amy Ruebsamen

Always love bringing my dog here for some real-life training.

  • laura hoyt

Nice set up very clean still wish they had the 40% of Coupon.

  • Inez Arrigo

My puppy was seen and the staff took very good care of her

  • Dan Inderrieden

They have lots of fresh water fish and accessories stuff

  • Sierra Vidaure (Simi)

terrible experience. very unhelpful, don't communicate

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