JP at Rooms to Go is an exceptional employee who made my shopping experience truly enjoyable. His knowledge of the products and willingness to go the extra mile to assist me were remarkable. JP's friendly demeanor and professionalism reflect positively on Rooms to Go, and I highly commend him for his outstanding customer service.

Amazing from start to finish. PAOLA is the representative that assisted me and my family with making our purchase. She was incredibly helpful, not pushy and assisted us after being indecisive about what we wanted. This was my first time at a Rooms 2 Go but won’t be the last. Thank you PAOLA I appreciate you.

JP was very helpful. Had a very good knowledge of the product and was efficient in quickly helping us find what we needed. Also impressed with the quality of your furniture and the way the store is set up - neat and attractive. - When we need furniture, we will be back and will ask for JP to help us.

Salesman was helpful and had no complaints about him. Main complaint now and has always been is the lack of inventory. Two to three month lead times is always the case with these guys. It’s a good thing they are offering great credit terms right now or I would’ve definitely bought someplace else.

Liet was the best at helping me buy my new furniture!!! She was very knowledgeable of the mattresses and she made sure I was fully satisfied with everything I got. She was very sweet and made the experience a pleasure! 10/10, would definitely ask for her for any future furniture purchases!

We had a great shopping experience! All of the employees were super helpful and let us browse on our own and we felt no pressure to look outside our budget. Special thanks to JP who greeted us on the way and helped us with our purchase. Will come back again to purchase in the future!

The customer service was great, very good. Mr."Yi" is an exelente sales person, he ask what you would like to have and then he shows you all the alternatives and help you to decides what is the best. He takes his time and explain everything that you need to know about the product.

Stephanie was so helpful getting the most bang for my buck! Went in for a couch and came out with the couch, sleep bed, ottoman, pillows, protectors, etc! It was nice to cross it all off my list at once. And she was so kind and patient throughout the whole process!

My husband and I had a wonderful experience here! Our sales person was Cheryl Sullivan. She was absolutely amazing! She was great at showing us various options that would suite our needs. She was thorough and personable. We will definitely shop here again!

We worked with Josh. He listened to what I was looking for and showed me 3 options right away. We purchased the same day, and he wasn't pushy about extra add on fees. Good work Josh. We bought the 3 year protection for punctures and stains for $120 extra

My SO and I recently moved to Texas and needed furniture. A friend recommended Rooms to go and we decided to check it out. We were greeted when we walked in by a gentleman named JP. We advised JP we had never been in and he told us the best

Paola was amazing. We came into the store just before closing. You would think that they would rush us so that they can close up for the day, but to our surprise we were not rushed at all. She diligently listened to what we were looking for

I love furniture shopping, but customer service is super important when it comes to furnishing my home. From the moment I walked in the door Mrs. Liet Cuba was on point! She has great energy, suggestions, and great conversation! It was such

Cheryl made the entire shopping experience for us. She was kind and patient with every step in making a big purchase. She also was honest in her intent explaining all the details of purchasing and future care for our furniture. Not only was

My husband and I came in to window shop for a couch and somehow ended up walking away with one! It was our first time shopping at a Rooms 2 Go and Brian did an excellent job helping us. He greeted us kindly, and gave us the run down of how

“Exquisite craftsmanship and exceptional design define this furniture company. Their seamless blend of modern aesthetics with timeless elegance is truly impressive. From cozy sofas to sleek tables, each piece showcases unparalleled quality

After being postponed due to ice, couch arrived but missing some of its legs and all the screws for the legs. Delivery guys assured me replacement parts would arrive by Saturday so I accepted delivery. Nope, parts won't be here for months.

We stopped in Rooms To Go today, we saw a bed frame online and wanted to see it in person. We ended up purchasing a bed frame and mattress today with the help of Mr. Wang, Yi. He made sure that we were happy with our purchase and was able

Our salesman Josh was outstanding in every way. He allowed us to walk the floor without any pressure sales, checking on us every 30 minutes to see if we had any questions. When we had questions, he was expedient in answering them; without

JP provided excellent customer service during my visit. He was very knowledgeable, took the time to understand my needs, and recommended the perfect couch. JP clearly loves what he does and aims to ensure every customer is happy. I would

We had a great experience working with JP in helping us with our upholstery needs. JP was very friendly, listened to us and allowed us to look on our own, but at the same time was there close by to answer and guide us efficiently to the

Had a great experience here working with Yvette. She was very friendly and not too pushy at all. She gives great detail behind all of her suggestions and leaves you feeling like you can trust her as if she was part of your family. Would

I had an exceptional experience with Jose at Rooms to Go. From the moment I walked into the store, he went above and beyond to ensure I found the perfect furniture for my home. Jose's extensive knowledge of their product range was truly

I had an exceptional experience at Rooms To Go, thanks to Paola's outstanding customer service. She demonstrated deep product knowledge, patience, and attentiveness, ensuring I found the perfect furniture for my home. Paola's friendly

I had the pleasure of working with Karl R. when purchasing a sectional, and I couldn't be more impressed with his exceptional service. From the moment I walked into the store, he was extremely friendly, knowledgeable, and incredibly

I aways have the people I feel most comfortable with when shopping large purchases and Salim happens to be one of them. He is very polite with great follow through. He made my purchase comfortable and complete. Thanks Rooms-To-Go!

Shariq was really nice and helpful. As soon as I described what I wanted he took me right to the spot. The transaction was done quickly and I got my deliveries before 7am the next day. Great service, please keep it up!

I'm giving Rooms to Go a 5-star rating primarily because of Mr. Shariq's exceptional service. His authenticity and honesty truly stand out. He demonstrated excellent knowledge of the products and furniture care. And,

Yvette’s customer service was absolutley amazing. She was direct, warm, and kind. We were able to get the couch she recommended ordered for pickup in ~20 minutes. Thank you again Yvette!

Great outdoor living set & we couldn’t be happier! Wife and I dropped into the Houston location off of Katy Frwy & Gretchen helped us out. Fantastic customer service! Thank you!