This is an overall review for Saks and not this location! To start with, I received my items without any heads up in a damaged box! Despite following Saks reco on sizing, only 1 out of 3 items fit me, so I wanted to return my items. I called Saks and their agent sent me off to their store to return my internationally shipped items, which was the incorrect direction costing me hours in traffic and 37km of driving around the city on a Saturday! Secondly, I was charged to return my items, which is totally unfair when the items were too small for me although I followed Saks’s recommended size for me. Very bad overall experience and I won’t be coming back nor recommending Saks to anyone!

Separate retailer within Hudson Bay Company's flagship store. Higher end designer items to compete with Holt Renfrew. Both men's and women's levels are well maintained but service in the men's department is very lacking. Staff tend to avoid trying to assist customers unless you ask and it can be a bit of a search to find a salesperson if you have a question. Ground floor jewelry and fragrance salespeople are wonderful and very helpful. Best service comes from the specialty stores within Saks, ie Louis Vuitton, Prada and Chanel mini-stores. That may be because they are not staffed by Saks.

A flagship store in Toronto for Saks. A large selection of high end luxury brands reside here, each occupying its own niche within a large but warm space. Open and inviting, this is a place worth seeing and wandering through to admire the look, the merchandising and just taking in the vibe. While this is a high end store there can still be found value in many items which were on sale throughout. Super clean, well lit with staff who were there to help but not on top of you as you shopped. This connects to The Bay by escalator for easy transition from store to store.

Saks Fifth Avenue's design is simply astonishing. The blend of modern and classic elements, along with the abundant natural light, creates a luxurious and captivating shopping experience. Inside, the attention to detail and choice of materials exude sophistication, making it a true architectural gem.

Those were on s sale price with extra 15% off. However, I decided to take a rain check; I will revisit during the Boxing Day. Oh, a sales representative was awesome. He was super kind and he seemed to know how shoppers' personal space is important. I feel very good while I was there, thank you!

BEWARE!!! They say free returns when purchasing online but it’s a complete lie!!! This company is extremely unethical and are just pure crooks!!! I got charged $51 to return an item worth $166. How is that fair or just? Totally blown away by the deception.

Collection is great. But their sale items aren’t that good. I always find them understaffed on weekends. Nobody around in most places. But giving 2 extra stars for my experience in the mens shoe section. My associate was very helpful.

Holiday season , one vendor for the entire ground floor - really ? Not vendor’s problem , she was really trying to do her best. But Saks , is that the way you consider client service ? Does not well represent the brands you sale

It’s always great to walk through SFA, service is always great, the values and costs went really high lately, same perfume and same products with 20-40% higher price.

The sales staff were friendly and helpful.