My review is specifically about the wonderful staff working the evening shift on 16-12-22. The wonderful positive, friendly and customer focused team working this evening have stood out to me more than any other I've met anywhere else for a long time. Great recommendations, conversations and were so lovely when my boyfriend spilt his tea, reassuring us it happens all the time and giving him a replacement. As the evening went on and flights were delayed (classic ryanair), the girl on the till was ensuring customers used their compensatory food vouchers, instilling customers with a feeling of happiness at a time of frustration. We met the team multiple times during our 4hour wait and they never failed to maintain a positive attitude despite having to work late (and no compensatory vouchers for them). Go team Starbucks (evening 16-12-22). Merry christmas
Service
Dine in
Meal type
Dinner
Price per person
£1–10
Food: 4
Service: 5
Atmosphere: 4

I just wanted to share that the three ladies serving me today, Feruze, Suhima, and Saghira were so delightful, they made the usually slightly tedious process of passing through an airport so much nicer. They were smiling, friendly, and despite being busy, couldn't do enough to be helpful. Thank you, this really is service with a smile!! : ) Give these women a raise!! : )
Service
Dine in
Meal type
Dinner
Price per person
£1–10
Food: 4
Service: 5
Atmosphere: 3
Dietary restrictions
Soya milk a bonus

Jill welcomed me into a quiet corner of the store when LBA had no other quiet place to feed my baby. If it wasn't for this space the hour delay to my flight could have been unbearable! Thank you Starbucks!!!
Meal type
Other
Price per person
£10–20
Dietary restrictions accommodated
Vegetarian, Vegan, Gluten free, Dairy free
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Large vegetarian selection
Kid-friendliness
This space is breastfeeding friendly.

Over £8 for a very stale sausage roll, and a flavourless and soggy chocolate twist pastry (probably the most uninspiring I’ve eaten)… if you want the dystopian-vibe and quality, then this is the place to eat whilst you are waiting to fly. Your staff were very friendly but Starbucks, the stock was obviously past its prime - please raise you game to reflect your prices.
Service
Take out
Meal type
Breakfast
Price per person
£1–10

Please help my grandson was in starbucks last Saturday and left a cuddly lamb teddy lying he boarded plane then noticed he had left it lying at table . When they arrived bk early hours off this morning customer service said nothing was handed in he has had this since he was born you can imagine how upset he was . If anyone saw this please get intouch.
Meal type
Breakfast
Price per person
£10–20
Kid-friendliness
Very helpfull

Both the ladies behind the counter were absolutely lovely and such great help, sagheera was very professional and made me feel very comfortable with my first time travelling alone. The other girl who I believe was called Isla was very bright and bubbly and I could just tell she she is the life and soul of Starbucks. Keep up the good work guys
Service
Dine in
Meal type
Lunch
Price per person
£10–20

Lovely friendly and hard-working staff, but isn't it sad to buy drinks and snacks that they themselves can't afford? Bizarre flat spoon provided for porridge, more like a fish knife so lots of waste. Chopsticks might be even more profitable, Starbucks.
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 1
Service: 5
Atmosphere: 1

I like to give constructive feedback wherever I go. The good and the not so good. I fly from Leeds/Bradford a lot and always stop at the Starbucks. The staff are almost always engaging. Today was no exception. Isla made me smile. Chris P Bacon. Enough said. Life is too short not to have smiles. Thank you Isla
Service
Dine in
Meal type
Other
Price per person
£1–10

Hannah was very good she makes proper good coffee and other various beverages.
Service
Dine in
Meal type
Lunch
Price per person
£1–10
Vegetarian options
There are options for vegetarians
Dietary restrictions
Lots of stuff for everyone to eat
Kid-friendliness
They are nice to the kids
Wheelchair accessibility
It is flat

Hannah is an amazing team leader. Today she showed the knowledge of the products and gave me perfect pairing to my coffee. Very happy and bubbly personality, todays good visit at Starbucks was solely due to Hannah.
Service
Dine in
Meal type
Other
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5

The drinks are good, and the service was amazing, A lady named Feruze served me to make me feel right at home, she even gave me a prayer mat so i could pray before my flight, will definitely be returning here at my next stop at Leeds Bradford Airport. Thank you Feruze, a3ik (:
Meal type
Breakfast
Price per person
£1–10

very quick and lovely service. kind staff :)
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Dietary restrictions
made to your preference
Kid-friendliness
welcoming for children
Wheelchair accessibility
accessible for all

Great service from Nikita. Very helpful & kind especially with me travelling alone with two children. Felt comfortable here whilst we waited for our delayed flight !
Service
Dine in
Meal type
Breakfast
Price per person
£10–20
Kid-friendliness
Good options for breakfast , amazing service

Food was good for a chain Prices were crazy but to be expected as we are in an airport. The place was dirty and the female staff incredibly miserable. Service was slow too.
Service
Dine in
Meal type
Lunch
Price per person
£20–30
Food: 4
Service: 1
Atmosphere: 2

Amazingly Friendly staff, no exception! High standards in customer service. This is not just about a good coffee, it’s about being served with care and attention to detail, being treated with respect and professionalism!!!
Service
Dine in
Meal type
Breakfast
Price per person
£1–10

Amazing customer service. I stupidly threw my flat white all over the floor. Everyone was so helpful especially Feruze who very quickly and kindly sorted it all out and even got me a replacment drink. Thank you so much :)
Service
Dine in
Meal type
Breakfast
Price per person
£1–10

The staff is amazing. It must be so stressful to work at an airport, but everyone is so calm and kind. Feruze went above and beyond, but they were all great!
Service
Dine in
Meal type
Other
Price per person
£10–20
Food: 3
Service: 5
Atmosphere: 3

Coffee tasted fine. Tables clearly hadn't been cleaned in a while, cups / trays all over the place. Staff clearly had enough time to laugh amongst themselves openly sniggering and making snidy remarks about an overweight woman in the queue. Not really professional. Soft Management

FERUZE (what a great character ).. kindly sorted me out a proper mug (rather than a disposable)....saving the planet one coffee at a time .. ps.. her colleague was great too ...
Service
Dine in
Meal type
Other
Price per person
£1–10
Service: 5

What a lovely bunch of smiling, happy ladies even at 4.45 am! Perfect coffee before boarding. Swift service with a smile Keep up the good work. You are all a credit to Starbucks!
Meal type
Other
Price per person
£1–10
Service: 5
Atmosphere: 5

Such lovely staff, very welcoming, and supportive with my grandma when she wasn’t sure what the menu items meant Just what you need for those early morning flight coffee boosts
Service
Take out
Meal type
Breakfast
Price per person
£30–40

Fab service from NiKita today. He was extremely kind to my daughter, gave her options as she was unsure what she wanted and allowed her time to decide. Very porfessional and genuinely kind. Thank you!
Meal type
Other
Price per person
£1–10

A decent space within the airport. Usual Starbucks fare. Didn’t disappoint nor has a lot to offer than any other Starbucks location apart from pleasant staff and on an average day space to relax, enjoy your coffee and recharge your mobile.

Nikita was a great barrista, our coffee were hot and tasty.
Service
Dine in
Meal type
Other
Price per person
£10–20
Dietary restrictions accommodated
Not sure
Kid-friendliness
The kids had a great time

Nikita served us and delivered the warm sandwiches to our table with a smile . His served with a smile to all the customers. Thank you for looking after us.
Service
Dine in
Meal type
Lunch
Price per person
£1–10

Really friendly staff at this place! Was served by Isla and she was super happy to help with my order!
Service
Dine in
Meal type
Brunch
Price per person
£1–10
Vegetarian options
Great veggie sandwiches

So expensive! Over £4.50 for a medium black Americano. Rethink your prices please Starbucks.
Service
Take out
Meal type
Breakfast
Price per person
£1–10
Food: 2
Service: 2
Atmosphere: 2

Maya served me very fast with a top quality Rasberry cloud.
Service
Dine in
Meal type
Other
Price per person
£1–10
Wheelchair accessibility
Very easy to access for my mother who is in a wheelchair

Poor service, actually the worst I’ve had in Starbucks - as a gold member I expect better
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 1
Service: 1
Atmosphere: 1

Feels like a cosy high street coffee shop rather than a busy airport place. Used it numerous times and always been welcomed by friendly staff.
Service
Dine in
Meal type
Breakfast
Price per person
£1–10

Dreadful unprofessional staff… Ignored myself and other half whilst they engaged in childlike arrogant conversations regarding the airport and products being served.
Food: 1
Service: 1
Atmosphere: 1

The place and the food was very good and one of the staff members named Nikita was very kind and polite to us
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5

Lovely staff and quality products served. My son enjoyed his smoked ham and cheese toastie and tasty muffin we were served by Hannah and Malaika - thank you.
Meal type
Other
Price per person
£20–30

The two young ladies that where working where very friendly , very helpful and I felt a valued customer as they went above and beyond
Service
Dine in
Meal type
Breakfast
Price per person
£1–10

AMAZING DRINKS SO NICE BEST OF UR LIFE
Service
Take out
Meal type
Other
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Vegetarian options
STRAWBERRYV ACCAI

Good food, great service! Mya was very helpful, would definitely eat at again!
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

Feruze was very kind and welcoming. Gave my boyfriend a prayer matt so he can pray before our flight. Drinks were lovely aswell <3
Service
Take out
Meal type
Breakfast
Price per person
£1–10

Nikita and all the staff are really helpful and efficient- if I didn’t have to go thru security I’d be here every day!!
Service
Dine in
Meal type
Breakfast
Price per person
£1–10

Great coffee shop used many times.Fantastic service from Isla always happy to help and great customer service from her.
Service
Dine in
Meal type
Other
Price per person
£10–20

Feruze was so kind and patient with my order! Lovely experience
Service
Dine in
Meal type
Other
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

Nice place to sit when waiting for a flight. Staff friendly and helpful. Coffee made as expected and expected Starbucks quality.
Service
Dine in
Price per person
£1–10

Friendly man but seriously no hot chocolate in Starbucks. Can’t be that different to keep stocks correct!
Service
Dine in
Meal type
Other
Price per person
£1–10

Fantastic coffee and great staff working really hard in difficult times. It was very quiet when we visited on 28th July 21 but everything was safe and great. Keep up the good work!

Had a lovely experience served by Mya- fantastic coffee, service and loved the lemon tatoo
Service
Take out
Meal type
Breakfast
Price per person
£10–20

Attitude poor, got my 2-drink order wrong and loyalty points didn’t get added as machine was faulty
Service
Dine in
Meal type
Other
Price per person
£10–20

Lovely Jill sorted out our coffees and told us to have a nice holiday, fabulous customer service.
Service
Dine in
Meal type
Other
Price per person
£10–20

Very helpful and happy staff.
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

Fantastic server Sagheera Feruze. Very friendly, made my morning a little better
Service
Take out
Meal type
Breakfast
Price per person
£10–20

Great fast service and friendly customer service from the young slice of LEMON tattooed lady
Service
Dine in
Price per person
£1–10

Lovely place and staff so friendly! Thank you to the jolly Mia for her help
Service
Dine in
Meal type
Breakfast
Price per person
£10–20

Great service and Isla was extremely helpful. Nice way to start the holiday.
Service
Dine in
Meal type
Lunch
Price per person
£1–10

I visited Starbucks at the airport on 05/04/23 nice flat white served by a pleasant young female named Isla. Very chatty and coffee served with a smile.

Feruze was very friendly and helpful when taking my order. She made the experience very pleasant.
Service
Dine in
Price per person
£1–10

The polish lady is very nice, the service was excellent and friendly
Service
Take out
Meal type
Breakfast
Price per person
£1–10

Lovely spacious cafe, and customer service (Feruze) was great.
Service
Dine in
Meal type
Breakfast
Price per person
£1–10

Really nice staff, ilia made my son a lovely hot chocolate drink
Service
Take out
Meal type
Other
Price per person
£1–10

Furduze was really helpful and made amazing coffee nothing was too much trouble
Meal type
Breakfast
Price per person
£10–20

The staff member called Feruze was so kind! She made my daughter’s day by making her favourite drink. She was so friendly and helpful

Amazing experience at starbucks served by Mya. Mya is a credit to your team !
Food: 5
Service: 5
Atmosphere: 5

Cosy airport café with great service! Thank you isla for being so friendly and taking the time to make my fussy order :)

Karen W was the Lovely lady who served us. She was very friendly, efficient and couldn’t do enough for her customers

Awsum service, plenty of sprinkles Keer you the man
Food: 5
Service: 5
Atmosphere: 5

£8 40 two coffees never again
Service
Dine in
Meal type
Other
Price per person
£1–10

Fantastic staff, not expensive to say its in the airport which is good, very clean coffee shop,

Fantastic service at Starbucks Leeds Bradford airport
Service: 5
Atmosphere: 5

Great service & coffee !
Food: 5
Service: 5
Atmosphere: 5

Service with a smile polite and helpful staff, was served by Isla …

Fantastic service from Feruze. Always a lovely smiling face. Well done!

Served today by the lovely Feruze . So friendly and good at upselling !

Great service by Mya and excellent coffee, thanks starbucks :)