The manager is great and she always makes my Matcha just the way i like it but i do have to say, asking for wet and no foam should still mean i get a full drink and that is sometimes disappointing and maybe understand how to make Matcha too as well as coffee but otherwise great place More

A wonderful Starbucks, all the staff are so friendly and helpful. Always met with a smile and an absolute pleasure to call in for beautifully made smooth coffee and wonderful cakes. Thank you for making us feel so welcome this morning Leah & Cathy a wonderful pleasure as always. More

If I could have given 6 stars I would. The coffee here is amazing but the biggest draw to this Starbucks is the team working here. Everyone of them are fantastic, really welcoming, I’m always greeted with a smile nothing to too much trouble. Keep up the good work More

Absolutely filthy, so much so I didn't even want to sit down on the chairs. No order to the drinks queue at all, I waited 20 minutes for 1 flat white and it wasn't even busy. Other customers felt the same. Amateur Starbucks, won't be visiting ever again. More

Take your name but rarely shout it out. Pick up is difficult at end of counter when delivery guys are there as they just dominate the small space available. Yes its in the supermarket but of the 3 times ive needed to sit in its always very cold. More

I rarely review but my experience here was superb. Arrived with a hungry newborn crying for a feed and joined the queue feeling a bit stressed and embarrassed. A lovely worker came out and took my order, allowing me to queue jump and go to

Awful customer service as staff does not seem to care about orders. Went in last week for a drink and someone started my order then left it half done at the back for 15mins which led me to leave as was going to run late for an appointment

I wouldn't normally leave a review for a Starbucks but my toddler had an absolute mega tantrum there today and the staff were absolutely amazing. One staff member, I think her name was Ann, was so kind and helpful it brought me to tears.

We really enjoy visiting here for a coffee or speciality hot chocolate and a large puppacino for my daschund on a regular basis (definitely weekly). Serving a selection of lovely sandwiches and hot toasties and a great choice of cakes,

Well when you need a coffee and something to eat on the motorway there's not always much choice. Forget about the other lot "Cos" who have tasteless coffee and to be fair Starbucks is a bit better. We had 2 small coffees and 2 toasted

never have I ever had such lovely customer service than I experienced today, Jo was so lovely when serving me right from the minute I walked in until I left, went out of her way to make sure my order was perfect and I had everything I

respectful staff, but when making a cookie and cream frappe they make it too milky and icy. not enough cookie and cream!!! hardly tasted good. after a 20 minute walk this is very disappointing!!! loss of a customer for life. do better.

Staff are seriously the nicest in the whole city. Always friendly and cheerful, remember my order, and nice to my dog when we take him in. Visit this store multiple times a week and have not got a bad thing to say about them!!

I pop into Starbucks regularly between shifts at work, and love their large coffee mugs. Large enough to wrap my hands around when i need warming up. The staff are fantastic, very friendly and quick to remember your favourite

Everytime I come in, the customer service is great and I've never known a starbucks to have such lovely staff. Ana always makes the best drinks there and she's always cheerful. Would recommend 10/10 More

This new Starbucks is cold and uninviting. The door keeps sticking open and customers are up and down to close it. The place is large and cold and makes you want to hurry so as to go somewhere warm.

Poor service, was stood ages waiting to be served. poor hygiene- the lady who served me placed her thumb on the lip of my mug. Dogs are allowed to jump up at counter.Generally not very clean.

This was not a pleasant experience. The place is an echoing barn with zero atmosphere. Organisation was chaotic. Is this a good reflection on Starbucks? I won't bother to go back. More

I am a regular here and what makes me come back over other local coffee shops is the welcoming staff - the whole team are incredibly friendly and the drinks are always spot on.

LOVE THIS PLACE. Coffee is always delicious and the staff- the store manager should be so lucky. Anne, Laura, Aimee, Nicola, Rafiat and not to forget Jo. Love them all. More

Nice staff pity about the canteen like atmosphere in the (cafè). It doesn't lend its self to linger in the cafe area...pity.. You may need to think your design guys

Utterly soulless place. I sat outside once I'd eaten my bland toasted cheese sandwich in order to finish my tasty beverage, a cold lime-flavoured drink in the sunshine. More

Usually have a coffee only ...love the pike place filter. Diane was very helpful today and brought it to our table with an iced water ! Very pleasant and helpful . More

Fantastic service from Leah and Danielle, looking after me and my son with several food intolerances, very patient and thoughtful, as well as some cracking drinks. More

Limited choice of food hardly appealing. Management need to look at investing in some staff training, not just recruiting staff to fill vacancies . More

Staff are very friendly and polite. There is loads of drink and food options. Very dog friendly. Offered my two dogs a pupachino which they loved. More

Our best coffee experience, Laura and Jo were lovely and helped us try out different types of coffee and gave us an amazing experience More

1 poor lass (very short hair) struggling with all the work whilst 2 other lady's stood talking. Not acceptable. Poor lass was off her feet.

Service and atmosphere are always lovely in this Starbucks. My vice is the Venti Iced PSL which is always made beautifully! More

V much a functional space.. and very busy. OK if you're desperate for a coffee after tackling the supermarket More

Always service with a smile. Great friendly staff. Always make the perfect latte. Dog friendly.
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Love this place! The staff are amazing, the shop is the perfect size, and the service is pretty fast at times!

Lovely staff but one was sitting around rather than cleaning up tables. Leaving work to other ladies. More

What more is there to say? It's a Starbucks bolted on to a sainsburys. Let's not get too carried away.

Ñice cosy atmosphere, lovely coffee staff friendly and service was quick
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Always the same very friendly staff never an issue thanks keep it up
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Helpful friendly staff. Lovely drink which was nice and hot too.
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Lovely coffee. Would be great of the can have a better choice
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It's a Starbucks in a sainsburys. The staff are all nice but my god are they slow.

Staff friendly and helpful but drinks very expensive
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