11218 S Michigan Ave, Chicago, IL 60628
US FURNITURE AND RUGS is a Furniture store located at 11218 S Michigan Ave, Chicago, IL 60628. It has received 44 reviews with an average rating of 4.1 stars.
Monday | 10AM-6:30PM |
---|---|
Tuesday | Closed |
Wednesday | 10AM-6:30PM |
Thursday | 10AM-6:30PM |
Friday | 10AM-6:30PM |
Saturday | 10AM-6:30PM |
Sunday | 10AM-6:30PM |
The address of US FURNITURE AND RUGS: 11218 S Michigan Ave, Chicago, IL 60628
US FURNITURE AND RUGS has 4.1 stars from 44 reviews
Furniture store
"Although everything I bought from them was beautiful and totally what I wanted"
"Business conducted here is horrible! Once they get your money the friendly charm is totally out the window! I purchased a washer & dryer set and was told I have a 30day warranty"
"The service is legit and vary respectful even thow the delivery was delayed a lil but they still kept there word and came threw with everything I ordered the guys who delivered were sweet quiet and kind they definitely will be getting more orders from me soon …"
"I was shopping for another mattress set, full sized at $89"
"Furniture was nice but 2 stars because the 2 dirty delivery guys left my elderly 75 year old mom all the boxes and trash to throw away herself , I spent $2000 they could have at least taken the boxes and plastic and disposed of it "
Although everything I bought from them was beautiful and totally what I wanted....The service upon delivery was the worse I've every experience...#1 they came and neither delivery guy spoke, they were very cold, and seemed to not want to be doing the job ..I asked for things to be done a certain way and they weren't done...They broke a piece of my furniture and didn't say anything until they were leaving ...One of my pieces to my sofa set was broken and they wanted to argue me up and down about it being put together but there boss...Which I didn't understand what that had to do with my piece bring broke...Instead of gathering the paper and wrapping it was lefted in a corner of my living room and dining room...To add insult to injury the next day they came to deliver my piece they broke they refused to take the broken piece... Although the pieces are wonderful the customer service was absolutely terrible and I will not return...
Business conducted here is horrible! Once they get your money the friendly charm is totally out the window! I purchased a washer & dryer set and was told I have a 30day warranty. On the 25th day my washer stopped working, I contacted this store and got no help. No repair, No replacement! First they Said I didn't buy anything from there, I presented my bank statement, then they say that doesn't prove what item I purchased. I will NEVER buy anything else from here and I'm encouraging all my family & friends to go somewhere else. Thumbs down to this dump!!!
The service is legit and vary respectful even thow the delivery was delayed a lil but they still kept there word and came threw with everything I ordered the guys who delivered were sweet quiet and kind they definitely will be getting more orders from me soon …
I was shopping for another mattress set, full sized at $89. I was asked if it is comfortable and yes it is. My friend went today and got a queen size set at $89 because they ran out of the full size and she was accommodated and pleased.
Furniture was nice but 2 stars because the 2 dirty delivery guys left my elderly 75 year old mom all the boxes and trash to throw away herself , I spent $2000 they could have at least taken the boxes and plastic and disposed of it .
Do. Not shop here.They told me my bill would be $52 a month they took out $260 out of my account when I called to ask them to explain He was very rude and hung up in me ,saying I should have known.US Furniture are Liars.
Not even a year later and I have to buy a new reclining couch set because of the quality. I paid about $1600 on it and it's down the drain. I don't have company so I didn't wear it down . What a waste of money.
Love this store! Mike almost always throw something in the deal for free when I purchase something. They also put my furniture together when they deliver it. LOVE LOVE LOVE!! The store & the workers!!!
The best deal in town I love the store and the workers very friendly and helpful the customer service is excellent and very fast service they are so professional and organized
My mother-in-law recommended me to this place and I am extremely satisfied with My new bedroom set. Customer service and delivery service was a 5/5!
You have really great furniture ,It look shine and well furnished . We rated it five Star . and pray to god you reach strength to strength.
They are a good company to rent or buy flat out from..they're so helpful..an custom service are quick an nice also..
They had so called installers come out a washer and dryer in but they used a plastic exhaust instead of metal
Fast service and delivery was on point. It's a great feeling knowing you can get your furniture the same day.
They're really nice and they have layaway as well as financing. Super helpful as well!
Those guys are pretty cool Very respectful You don't get that in many places.
I have been shopping with them for years the prices are reasonable
Great customer service.....reasonable... Will return
Love this place. They have everything.
Very professional and polite
Have nice product
1794 reviews
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