If you are looking for a good hot Wendy's meal do not stop by this Wendy's you will be seriously disappointed especially at night. Expect to be waiting no less than 45 minutes. The only reason I gave this Wendy's a star is so I could write a review. I have had several unpleasant experiences with this particular Wendy's and every single one has been horrible. Twice I left after waiting in the drive-thru for 45 minutes. I don't know how the night crew still has jobs. They could careless about the customers. Every time I have pulled up to the window all the employees are goofing off and this last time they didn't speak a word, they handed me the food and closed the window. Not a F... Y.. or a Kiss MY A.. and all 5 employees were standing right there. This Wendy's has to be not only the worst Wendy's but one of the worst fast food joints I have encountered. I feel bad for Wendy's because they do have pretty good food (I love their chicken) and decent service. If all my experiences were based on this store. I would never return.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Spicy Chicken Sandwich, Large Chocolate Frosty, Chili
Parking space
Difficult to find parking
Parking options
Free parking lot
Parking
To reach this Wendy's from a main road is almost impossible. I didn't even know this Wendy's was here for the longest time

Went to the Argyle location and ordered the new Loaded Nacho burger. I asked to hold the corn. The burger was not at all what I expected. They withheld not only the corn chips but the tortilla strips also! The burger was so FLAT! I called to report the problem. The employee, Joshua, was very helpful and offered to replace the burger, explaining that the corn chips and tortilla strips are combined. The manager, Sandra, overheard the conversation and took the phone from the employee in order to inform me that they would not replace the burger that I should have asked for them on the side. I explained that I did not get what I paid for and had I known they were combined, I would have either requested them on the side or ordered something different. This manager has POOR customer service skills and treated me as though I was a beggar! I paid $21.48 for food that was not worth it! On top of that the bread was stale!! The only good thing about the experience is that the fries were hot and the employee had more customer skills than the manager. I will not only not return but do not recommend this location. I am also contacting my card company for dispute.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 2
Service: 1
Atmosphere: 1
Recommended dishes
Wendy’S French Fries

So this is the second time i have had a horrible experience at this Wendy's. First time: me and my girl friend got some food and the person handing us the food dropped it out of the windown onto the ground. The asked us to move forward and we sat there for 30min before I went inside to ask for my food. Second time: I went with my mother and I ordered a number 1 tripple and a Mr. pib drink. They messed around asking if I said rootbeer, coke Mr who? Took them about 30 seconds to stop laughing for me to ask them if they had doctor pepper then? Me and my mother both had a Keychain frosty and asked for 2 and told them we had 2 Keychains. They charged us for one of them and my mother asked them to refund the one they made a mistake on. My mother asked for Honey mustard and they gave bbq sauce. They didn't provide straws for the drinks and no spoons for the frostys. He comes back with a 1 dollar bill and said let me get the rest of your change and came back with 29 penny's I guess you guys really like to be Unprofessional. On the receipt the host name is: Marqueis And the cashier is: Jeremiah I would avoid this store like the plague.
Meal type
Lunch

Terrible experience! I pulled up to the drive through at 1030, excited to see the breakfast menu because that is what I was hoping for. I ordered a sausage, egg and cheese croissant breakfast combo (by the number) with an iceed coffee and then an additional black coffee cold brew. After paying, I was asked to back up beyond the window to wait for my order. After about 8 minutes, two more cars that ordered pulled up behind me. The car behind me, obviously not aware of what I was asked to do, began questioning why I was not pulled up the window. To avoid confrontation, I pulled ahead. Several minutes later we received our coffee and breakfast. Drove home. To my surprise, my breakfast was a double baconater and French fries. Definitely not what I asked for. Apparently, the menu was not changed to lunch. I'm guessing a lot of orders were incorrect this morning. $18 for two coffees and a sandwich I could not eat. Disappointed for sure.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Sooooooooooo, I must certainly spoke way, too fast about this establishment!! I mean, come on PEOPLE!!!! IS IT THAT HARD TO MAKE A SANDWICH ACTUALLY LOOK LIKE THE PICTURE THATS ADVERTISED? Especially when you have all of the ingredients to make the damn food, The answer YES! I spent $9.20 for the #1 combo, that they ask if you would like to order when you first approach the drive-thru, dbl with extra, EXTRA pickles, mind you, and this is BS I got!! You see the pic!!! This burger look like it's been sitting there from the last person who decided not to get it the last minute! Smh, smh, extra pickles, where?!? And how old is that lettuce?! That shows it's been sitting there for who knows how long! I'm truly upset that I'm on my lunch break, bc I def would go back up there! Plz restaurants/fast food spots, please, please be CONSISTENT!!!!! CONSISTENTCY IS THE KEY!!!!! If you ask me, hell, that's false advertising! It's crazy, you just spend so much money, for a whole lot of NOTHING! PLZ Wendy's do better!

VERY UNPROFESSIONAL. There was 6 or so employees behind the counter. Went thru drive thru after getting food and driving off the order was wrong. Went inside to get the correct order one of the employees told another employee what she needed. He just kept walking away. She told him to make it and he responded give me a minute. Not sure why he needed a minute as he wasn't doing anything. I told the cashier to just refund my money. She didn't know how to do she called for the manager. Other cashier told her she didn't need a manager. Asked me if I paid be card or cash. I advised by card. She says I need the card which was in the car with my husband. I was aggravated at this time and told the to keep it and I didn't want the refund. And walked out the door. Got back to the vehicle and my husband that want feeling good went in to get my food. Manager copped an attitude and told my husband not to come at him with that attitude. I GUARANTEE I WONT GO BACK AND WILL SHARE WITH ANYONE NOT TO GO TO THAT STORE!!!

We sat in the drive through waiting to order and no one was there to take our order. 4 different employees walked to the drive through window, looked out the window to where our car was sitting and waiting to order and then walked away. We finally pulled up to the window and told the girl standing there doing nothing that we would like to order. She replied that they had no one on the headset and proceeded to take our order through the drive through window. My question is why didn't she put the headset on and take our order when she saw us sitting and waiting. And why were there 3 other people standing around doing nothing when there is a line of cars at the drive through? Extremely poor customer service and if that girl had been wearing a name tag I would be calling her out for her poor customer service skills and a rather poor attitude when she was forced to do her job.
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 1
Atmosphere: 1

I had to get something late after getting discharged from the emergency room, and they charged me for the wrong order, and didn't even refund it and charge me for my actual order! I got footed someone else's bill, and on top of that, my fries were bland, I got spicy nuggets instead of regular, and my burger had pickles and onions even though I repeated back to them twice I didn't want it. If the manager reads this, I want my money back. Also, you either need to have a serious conversation with your night shift, or fire them. I was already having a bad day, and that was the last straw. Unacceptable. I love Wendy's, but I'm NEVER going to this one ever again. Stay far far away from them, especially during the late night hours.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1

I live in the area and don’t normally have fast food. But when I want a good burger and fries I go to Wendy’s on my way home. Moved here 4 yrs ago and this Wendys has me turned away from Wendy’s all together. Awful Customer service no matter the time of day and always out of something. Toda was the fries …… How? And Why? The Ladies that worked this evening were rude and on there cell phones while cashing out customers …Food was cold There’s other places to eat. Plssss Wendy’s find people who wants a job and appreciates the job. Those employees are running down the store and have made it an unpleasant experience. This is only one situation in this particular store unfortunately I have had several bad experiences in this Wendys. The Worst Wendy’s I’ve been to. Gave it many try’s not anymore.
Meal type
Dinner
Price per person
$10–20

Extremely rude drive thru. Sounded like I was bothering them from the moment I pulled up. The girl at the drive thru was on her cell phone texting through the whole transaction. She took my card for the payment and I don't know if she took a photo of my card or not, but her phone was pointed towards my card and she was pushing buttons on her phone. She slammed the drive thru window on my face before I could ask for a receipt. Then when another girl gave me my food, I asked for my receipt, the girl on her cell without even taking her eyes off her cell snatched the receipt, crumpled and with an eye roll stuck the receipt out the window. The food was cold too. Smh. Now I need to watch my bank account for fraud.
Service
Take out
Meal type
Dinner
Price per person
$20–30

Terrible service at this location. I sat at the intercom for 10 minutes after hearing someone say "Gimme a minute." I placed my small order. There was silence. The employee then said, "Gimme 2 minutes." They returned to the intercom asking me to order again. I did. Finally up to the window. I've been the first car in line for quite some time to this point. Young girl walks up with the two drinks. "You ordered two drinks?" After confirming, I received my drinks. I then waited 5 more minutes to finally be told to pull up to the red gate. 4 more minutes of sitting at the gate waiting. 19 minutes as the only in process order. 19 minutes for a burger and kids nuggets. 19 minutes and my order was still wrong. On a positive note, the taste was satisfactory. I will not be returning.

This place has always had some trouble. A few years ago, it had a gas leak or explosion and had to be renovated. But it's pretty bad service, only reason I go here is because it's close. The service is slow, and often you end up waiting like 5+ minutes for your food even though there's only like 2 cars. One time, they weren't even able to open on time at 630 and I had to come back at 7 to order breakfast. Lately they've had trouble refilling sodas. Like always order root beer, but they had trouble refilling it so I couldn't order it. The food is as expected from a Wendy's though, it's ok. New edit: August 2023 It got worse. Closes early and has trouble fulfilling even with 3-4 cars in line.
Food: 2
Service: 1
Atmosphere: 1

Upon arrival I ordered a Dave’s double cheeseburger and a Spicy Chicken sandwich both combos . While in the drive through I was asked to back up to reset the timer . Once I got home and opened the bag my wife got her chicken sandwich and it was totally wrong and not at all the way she asked for it. I’m opening up my Dave’s double and I find the smallest burger I have ever gotten from a Wendy’s. It made a Krystal burger look big . I’m not exaggerating at all . $27.00 + change for this . Wasn’t worth the money at all I should have gotten a 5 for $5 …. Hopefully next time it’s better!!!!! If I could give negative stars I would.
Service
Take out
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

Awful service. I asked for the BOGO for a $1 & they acted like they didn’t know what it was on the menu. Then overcharged me for it & when I asked about it the man said I was confusing him. Manager does not know anything so the cashier moving dumb on the register. Blind leading the blind at this restaurant. They move slow as hell for all the food to be cold. And I had to pay for the food they charged me for that I didn’t ask for bc they were too confused to understand that I didn’t want 2 of what they charged, just shut the whole thing down
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Wendy’S French Fries

Not sure who you have working for you but it’s a joke. We waited at the speaker for 15 minutes with nobody saying anything & we pull up as everyone else did. They were able to order at the window but when we pull up to order, it’s taken just like theirs, then some girl comes saying we have to go all the way around to order after already taking order. Then makes the little girl at the window do her job. She wanna be yappin in the background Saying pull around instead of bringing her scary self to the window to tell us again. Poor girl at the window didn’t know what to do. I don’t know if it’s cause she thought we were white but it’s all good we won’t ever be back. Obviously y’all out here hiring just anybody.

Terrible Service. Always rude employees. They need an entirely new staff. I’ve been here numerous times & each time they’ve always been rude. Each time I have come, they don’t baked potatoes or take forever to even take your order. Website says they close at 2 am Saturday when I got to the speaker phone at 12:30 am. I waited for 5 mins then said hello a few times before someone answered & stated they were closed. When pulling forward, all the team members were sitting at the table with their feet up just hanging out. If your hours are not correct on google, I would advise you to change it. Not to mention the countless amount of times I have encountered rude employees when trying to grab a quick bite to eat.

Ordered a double with cheese, mayo and tomato only. Two fries and a frostie. After approx 15 minutes in line i paid over $16 and left only to find the burger was wrong. Went back and my wife went in with the wrong burger and came back out with nothing. I went in and there are five females standing around and two males in the back. It seems to me that at least one person would have liked to make this right. WRONG! The short haired male had nothing but attitude. I experienced my last trip in that place tonite. I will NEVER be back. The wendys on cassat at normandy, great every time i go in there. Obviously the cassat store owner expects more.
Meal type
Dinner
Price per person
$10–20

Make sure you check your bag, like, open the sandwich wrapper. Gave us the wrong order. Initially we thought it was just missing one item, no nuggets. Had to wait for the nuggets. Go home, open the sandwich, totally wrong in every way. Go back to the Wendy's, ask for the chicken sandwich I ordered instead of whatever giant cheeseburger I'd been given, thought we confirmed it was the same thing, today is the day I learned Wendy's also sells something comparable to what we had in elementary school circa 2003. These people have no idea what's going on. Never did get a receipt either.
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

I traveled to the store for the annual hamburger day! The add inferred showing up to purchase a burger for less than cost. The fine print stated you must apply online and not for in-store purchases. The marketing for Wendys and another giant box burger place only wanted email addresses for future email blasts. Unfortunately, Wendy's app did not work. I did not get the burger at a discount, and the store had a lot of attention for their one day celebration. It was no fault to the stores. Just poor marketing.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 5
Recommended dishes
Wendy’S French Fries

The worst Wendys I've ever been to. Unfortunately it's the only on close to me so I give them another chance every few months. I'm not exaggerating when I say they have never gotten my order correct. I've felt many times like the employers not only don't like their job, but that they don't like me as a person. I have tried to get in contact with corporate, but I've never had anyone get back to me. This place doesn't deserve your business. This makes me sad to even write this. My wife and I both worked at Wendys growing up, and we still love the good.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

Ordered a taco salad, they came back and said they never got made that morning. Ordered 2 pretzel pub burgers with extra sauce on them. 1 came with extra sauce and both had less than a tsp of the onion fritters on them. They felt cold and not fresh. The cook said he was taught to barely put a sprinkle of the onion fritters and this burger already comes with a lot of stuff on it anyway. He finally said he would give us some on the side. These burgers wasn't worth the 6.39 + taxes we paid. Also the bathrooms were horribly dirty. Horrible Wendy's. We will never eat here again.
Meal type
Dinner
Price per person
$10–20

I applied for a job here. I got an interview and they said it would take about a week to get back in touch with me. I waited past a week. So I called today. Told them I was calling to do a follow-up. And they said call back in 30 mins. I call back. No answer. I waited 15 more minutes. I call and now I'm being told that the hiring manager isn't available. When I spoke to her 45 mins prior. And they just had a very dismissive attitude about them. They were rude in the sense that they didn't even provide a name so I know who it is I am talking too. Zero out of five. Would not work for this location. And my name is Sean simpkin.

This Wendy’s is by far the trashiest when it comes to customer service. Order is never right . This is my third time asking for grilled chicken and yet always receive crispy. Wendy’s I hear you loud and clear. I will not be visiting you again. It’s a shame too because it’s a great location and classic. For those that love Wendy’s, don’t stop at this one. Alright time to update. Coworker wanted to order here and I was suggesting somewhere else due to the above feeling. I was surprised however that not only was the food hot but also fresh. Whatever you guys are doing to improve keep it up.

We waited 10 minutes to even try to place an order before just leaving. There were 5 people working, 4 other customers, and maybe 2-3 cars in the drive through. No one even acknowledged us beyond eye contact followed by an eye roll. We couldn't even tell where the line was because so many people were standing in front of the counter without food. It turns out they had ordered but had never gotten it, and they were all there before us! I would avoid this restaurant if you actually want to eat.
Service
Dine in
Meal type
Lunch
Service: 1
Atmosphere: 1

2/20 the worst Wendy's we've ever been at..we just needed a drink and a nugget before church. The lady at the drive thru needs training to greet guests, no thank you, no please, NO MANNER. Not sure how she got the job. She didn't even mention that they don't have ice. We drove away and had a taste of the flat drink. I tried to call not to complain but to let them know the drink is flat to not serve them to others. Called and called, no answer. So I told my hubby to drive back. We went back and they seemed not to really care about our issues with their service and quality.

I've come here a few times. It started out decently enough, but it had gone downhill. Saturday night, my wife and I both ordered the pretzel chicken sandwich combo. Should have checked before we left, but we were in a hurry. When we arrived home, we both received the pretzel bin burger which were both slightly pink in the middle and had little flavor. We had even been asked what type of chicken we wanted. There is another Wendy's a little farther away, but they at least get out orders right. Sorry we disturbed their staff talking about some guy they knew.

Floors in lobby where extremely slippery one of the main doors was locked at lunch customers and employees had to walk around building. Male employee constantly playing with his hair and on phone .. poor management.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 3
Atmosphere: 2
Recommended dishes
Dave's Double, Wendy’S Baked Potatoes, Large Chocolate Frosty, Chili, Wendy's Fresh-Made Salads
Parking space
Plenty of parking
Parking options
Free parking lot

This is hands down the worst Wendy’s. The employees just don’t care. Ordered a 10pc chicken nugget meal, they hand me the bag which seemed light. I look in the bag and only chicken nuggets. Where’s the fries? You didn’t order fries……huh? Then what comes in a 10pc nugget meal? We asked for the fries and the smug girl at the drive through states you will have to drive around again and place an order….huh? Many more things I could say about this place but I digress. Lesson learned.
Meal type
Lunch
Food: 2
Service: 1

All the reviews are accurate! They are rude here, they will look you in the eye and completely ignore you. There were 6 people standing behind the register and no one acknowledged me. There was a staff member sitting at one of the tables, they yelled across you got this. The staff member threw an attitude over having to come take my order. I just walked out. There are so many other places to eat around to put up with disrespect over stopping to pick up something to eat.
Meal type
Lunch
Price per person
$1–10

When making a mobile order, don't bother making it a curbside pickup. I waited 25 minutes and got fed up. Decided to go through the drive thru. Once I told them, they told me to pull up. They didn't look understaffed and they were joking and laughing while I wait. This place is very unprofessional. I waited 40 minutes in total. Edit: I finally got home, to find out I'm missing a 4 piece chicken nuggets.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Features
Curbside pickup: Yes

I know that no one like a bad or low or anything negative. But i know it can be better. More than half the time there is always a problem. My last visit was about the drive thru service really really sucks. The lady behind the mic got my order wrong. Then they tell me to pull up to the red gate and the food will be out. Man i give up. No use trying to explain. I hope it gets better next time. Just put supervision with them kids in there.
Food: 4
Service: 2
Atmosphere: 2

Refused to let me use the restroom while I waited for my date. When I informed them of that fact tried to make me order immediately. When I reiterated that I was waiting on my date she walked away and refused to give me the bathroom code and ignored me. Will not return worst experience in a nice area ever. There was no reason to be that rude after it was obvious I was on the phone with her in the restaurant about eating there. From the manager on duty no less. 5/25/23 around 520 pm.

Two times in a row my food has been made wrong. I had to drive all the way back from home to get it remade. The best thing I can mention is to check your food before leaving. The second time there , I even mentioned 3 times before getting the food that the order was correct. So I decided not to return there.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 3
Parking space
Plenty of parking

The experience here was terrible. 3 times In a row they got my food wrong. I asked for 2 baconators, no bread, and two un-sweet tea's. I got the baconators. But I no forks. I only got one drink and it was sweet tea. I asked them again for two un-sweet tea's and then they give me only one drink. Also no one there even spoke a word. I basically talked to myself. So aggravating. I ended up leaving with no forks and one less drink. Also they added no sauce to it at all.

The people who work night shift around 1am-2am are incredibly lazy ! I have been waiting out here for 40+ mins with an active DoorDash order when asked what is going on the woman on the phone states they are closed . The website states they do not close until 2am it is now 1:45am and I have been out here since 1:15 am with an active DoorDash order . If you don’t want to work don’t sign up for the night shift .
Service
Delivery
Food: 1
Service: 1

The food was not hot. Thy put older ff back in the fryer to heat them up., which made them not good. The soda machine was broken and splashed everywhere, including on me. Took literally 3 min to notice I was at counter. The staff was arguing and cursing with each other.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 2
Recommended dishes
Spicy Chicken Sandwich, Chili, Baconator

KEEP DRIVING!! This place will have you ready to fight. I waited 5 mins in drive thru to place my order then waited 25 minutes to get my order my order was wrong and cold manager was on site and ZERO help was given. Like I said KEEP DRIVING and go to Burger King or my fav Chick-fiL-a. Highly likely you will leave on the HIGHEST level of pissitivity!
Service
Take out
Meal type
Dinner
Price per person
$10–20

I am not a Wendy’s fan and have not been for years. It’s usually a place I’d rather skip all together. Came to this location out of the convenience of being around the corner from my new job, and it’s a part of my weekly rotation now if I don’t bring my lunch. The food is always hot and super fresh, order right every time. The only location I will voluntarily and happily eat from.
Service
Take out
Meal type
Lunch
Price per person
$10–20

Unfortunately had a terrible experience tonight. The drive thru was so slow. I sat at the order box for almost five minutes and had to say hello before being acknowledged. When I got home, I was extremely disappointed by the quality of the food - barely any bacon or beer cheese on the burgers, a clump of bacon and shredded cheese on the fries but hardly any beer cheese. We had the same meal a week ago and it was wonderful. This visit however was not good.

This location has proven over and over to me that it's garbage. The speaker doesn't work properly so you have to have a shouting match with the employee who is extra condescending. I have respect for the food industry and the people who run it. I try to be as nice as possible at all times because I work in the same field but the rudeness I faced tonight was just plain nasty.
Service
Take out
Meal type
Dinner
Price per person
$1–10

First of all I pulled up to the speaker and I had to wait to be spoken to. I waited long enough that I questioned if they were open. Second, I ordered a LARGE FROSTY. I got a 12 oz cup. This cup was so full that the lid wasn't on all the way and made a complete mess in my RENTAL CAR. So for the bargain price of 3.75 I got a 12 oz mess in my rental car. Thanks Wendy's.
Meal type
Other
Price per person
$1–10

I waited for 20 mins at the drive thru, just for them to tell me to park where mobile is, waited 30 more mins, had t call my hairdresser and apologize for the lateness. I went inside and i got attitude and.I was being super polite, and turns out my order been ready. Never again. Dont come
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

The staff was super polite and that is why this got 2 stars. The fact that all I ordered was a 4 for $4 and a number 7 and got a $.50 burger and a jr bacon cheese burger kinda gets under my skin. I don't stay and check my order in the drive thru because I would hope they got the order right and I am trying to be courteous to those behind me. Maybe next time? Would attach a receipt but that was not included either.

We wouldn't dine at this Wendy's if another option was closer at times. This is a newer location yet lacks any customer service ability, and take the time 10 orders should take for 1 or 2. In over a dozen visits our experience has always been the same. The food isn't the worst, so that doesn't bring it to 1 stars, but it's nearly there.
Food: 3
Service: 1
Atmosphere: 1

The worse Wendy's ever. I live close to here so I try to give them a second....3rd chance or more but it's always horrible service and mistakes after mistakes. . I guess it was a mistake to return here and hope they would have changed the service here. Never again at THIS LOCATION!!!
Meal type
Lunch
Price per person
$20–30
Food: 2
Service: 1
Atmosphere: 1

This place could be better and the food definitely needs a lot of improvement but at least they're not as rude as the ones on 103rd, can't get any more ghetto than that that place is the worst with attitude and everything else! And what happened to the original Square hamburgers size has diminished the quality and everything else!
Food: 1
Service: 1
Atmosphere: 2

I went there for the first time in 4 or 5 years this week. I ordered a pretzel baconator combo and a regular baconator combo. The fries were cold and when I got home I found that neither sandwich had bacon! It'll be a long time before they see me again
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 3

This is a sad day when Wendy’s doesn’t have coffee!! They did have their cold brew or hot coffee available, so either the lady was lying and too lazy to get it out or make it. Plus, she is texting on her phone the whole time. The professionalism of these employees at some of these stores here in Jacksonville, FL is sad. Subpar
Food: 2
Service: 1
Atmosphere: 1

Very disappointed This was strike two. Waited 20 mins for them to mess up my entire order. What made matters worse my breakfast sandwich bacon, egg and cheese.. The eggs were still frozen. I requested two egg and cheese sandwiches and only received 1 with some creamy mayo substance. The sausage was ice cold. I wouldn't recommend it unless you can go inside and order your food

I'm sitting in the nearly-empty lobby while the drive-thru is bustling. It's nice and clean. The quality of the food makes up for the sub-par service. The dining room is empty and clean. Overall, this was a pretty decent experience. Thank you.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 4

Spicy chicken cooked to death couldn't eat it, like chewing a leather belt. Ordered a double bacon and it was a single them corrected to double without bacon then given bacon separately my third trip to counter. Soda machine was hot and flat.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3

Lobby closed every other day. To make it better they dont put a sign on the door so you can park and waste your time .. waited 35 minutes for my “Fast food”. Workers must have other priorities than to keep the flow going. They wait until the person who is ordering is out of the parking lot and 5 minutes away before taking your order. McDonald's is doing much better.

I never got to order. We stood in line a long time and it seemed like there were only 2 people on shift. There was only one car in the drive-thru, and a family in front of us inside. But the cashier was having difficulty. So after about 15 minutes, I left to eat elsewhere. They were definitely understaffed.
Food: 1
Service: 1
Atmosphere: 1

I’ve been to this location multiple times recently (3 weeks) and every time the food isn’t hot/warm or fresh. I’ve even asked for the spicy chicken to be dropped fresh and wait for it… they never do it. The attitude and customer service is extremely poor at this location.
Service
Take out
Meal type
Lunch
Price per person
$10–20

yesterday after a long day of work and being tired i decided to take my friends to get some Wendy’s the staff were very nice and respectful even the young lady who took our order i think her name is jayleen she definitely deserves a raise i will be coming again soon
Service
Take out
Meal type
Lunch
Price per person
$10–20

Girl behind the counter with the long red braids sucks. She is nasty and rude to me every single time I come in and I come in 3-4x a week.
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Spicy Chicken Sandwich, Wendy’S French Fries

Did Not yet a complete pecan salad and a charge me $9.13 had no blue cheese and no because I was not a happy camper. They could have told me this before I placed my order and I would have chosen something else
Meal type
Dinner
Price per person
$1–10
Food: 2
Service: 2
Recommended dishes
Apple Pecan Salad

I liked it more when it first opened. The price is reasonable comparing to other dining options on the area. It is priced right. I always get the $5 biggie bag…anything else will get you to $20.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4

It is fast food so my expectations were not super high. The food was fresh and delicious. The customer service was not the best. The young workers were having a conversation for quite sometime before they noticed my husband and I standing there.
Service
Take out
Meal type
Lunch
Price per person
$1–10

The worst Biggie bag I've ever gotten!! Over salted fries!! They literally burn my mouth there is so much salt!! The chicken nuggets were like rubber and the bacon cheeseburger was cold!! No time to turn around on my lunch break and no one would answer the phone!!
Service
Take out
Price per person
$1–10

Waited 15 minutes inside for someone to wait on me. Watched people dropping sandwiches and picking them back up and still selling them. Guy was making a burger while scrolling through his phone. This place is the most Ghetto and disgusting Wendys I have ever been too!!! Never again! Gross!!!!
Service
Dine in

I have been going to this store for a long time. This past experience has been the worst ever. The employee at the drive thru was not helpful. She was rushing you through your order and when we came up to pay she was rude when handling an on line coupon. I hope this was a one time event.

They ran out of drinks and instead of discounting the biggie bag, they wanted to ring everything up separately, which was more than the biggie bag alone… was a quick GOODBYE off to Zaxbys for good food and great customer service
Food: 1
Service: 1
Atmosphere: 1

Ordered an egg biscuit and potatoes and had to wait for about 10 minutes for the biscuit. It was worth the wait the food was hot and fresh.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3

We are used to waiting in line now at fast food restaurants but this actually went very quickly. The crew inside was working very quickly
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

They didn’t get the order right at all We ordered a biggie bag. I didn’t get my chicken nuggets. They gave us an extra fry an extra sandwich because it was someone else’s order then asked for it back then told us we can keep it and I still didn’t get my nuggets.

Honestly the worst, have a better experience literally anywhere else. noone there wants to do their job and the food and environment show that. Food was cold and not something I would even feed to my dog
Price per person
$10–20

We ordered three breakfast chicken and bacon biscuit sandwiches. Three out of three had no sauce, one had no bacon and the the only reason we ordered them was they where out of eggs and sausage.WTH? Bad service, bad food I am sorry to say. More

The quality of the food has greatly diminished. The worst was the chicken nuggets. My cats that kill and eat rats wouldn't eat these. My daughter's favorite sandwich was a disappointment the Asiago Crispy Chicken was dry and no cheese. The

Not fresh food, messed up my order, when I first came i was waiting at the counter no one said anything to me, they was on phones.l, I had to ask if someone was coming to take my order. Young people who don’t care. A waste of stop!!!! More

I've been here twice and will not be back for a third. Both times my order has been wrong. The first time the girl at the window was extremely rude, like she was mad at me because I chose to eat fast food that day. My second time I had to

Actually pretty disturbing that a simple order when there’s only one car in the drive thru is messed up. We ordered three plain jr bacon meals and they all came with pickles etc ! A number eight and that came plain! Pretty in sane to pay

I have not patronize Wendy's quite some time until today! Very disappointed with the service. My initial order was incorrect! So I drove back 10 miles to correct order! My replacement order was incorrect! My regrets is not throughly

The manager has a horrible attitude. I misunderstood what she said and she raised her voice at me. This is the 2nd time I've had rude service. Not the food but just rude managers. The employees are fine but managers need an attitude

Everytime i go to this Wendy's they get something wrong. I just ordered a taco salad from there and its just a normal salad. No meat. This is a pretty pathetic looking salad. Super wilted. Lots of brown spots. The cheese is mushy.

People are rude deals not available still advertised then not honored, then meet with inappropriate response when questioned about said deal. Manager and other employees unkempt some with no hair covering. More

Bunch of young kids working at 9:00 at night. Ordered 2 large frosties and they were straight liquid. Also got the wrong change and tried to argu with us that they were correct. Ouch wendys… ouch …

The service continuously is horrible, quality of food is bad, no one cares to fix it even after repeated calls to the district manager. Best to stay away, let it close and become something else.

No bathroom...you need a code..so skip this place all together doordash is torcher around here..no bathroom I won't come here again..
Food: 1
Service: 1
Atmosphere: 1

all good , fresh food, good and smily employees. 4 star for not being very clean around the drink's area. no one was eating there so no excuse of being busy and not having time to clean

Very poor customer service, food took to long and was cold. When she charged me I gave her cash she replied " I don't have any coin change and took it for granted it ok ,well it's not!

Had a French frie in my peppermint frosty
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 3

Rarely have I ever seen such a flitjy Wendy's with staff just stood around playing on their phones. We left before ordering.
Service: 1
Atmosphere: 1

When you don’t have an item be honest! Low quality food low quality service and attitude and Dishonest.
Food: 1
Service: 1
Atmosphere: 1

The employers are genuinely rude for no reason and don’t take orders correctly.
Meal type
Lunch
Food: 1
Service: 1
Atmosphere: 1

This place had poor service, a group of employees were off to the side giggling, shouting, Found cockroach on seat in booth, condiment counter was

Only drive thru is available. Out of fries and employees are very rude and seem to not know what they are doing.
Food: 3
Service: 1

food isn’t bad but service is usually slow and the workers are not very respectful
Food: 4
Service: 3
Atmosphere: 3

There was at least a 20 minute waiting time in drive through.
Food: 3
Service: 2
Atmosphere: 2

What in the world?? So wait 15 mins to find all the bacon is cooked till unedible. Smh never again.