The cashier that took my order was very rude and when I got to the welcome she said the total and gave me the drinks and food like I was standing in line for free food. I really feel Wendy’s should get the robots to take your orders cause these humans hate to work and it’s shows. I didn’t even want to eat my food after the encounter. More

I ordered a burger from the drive-through, which took fifteen minutes. People were getting frustrated and pulling out before they got to order. When I got home, I looked at the burger - it must be a week old, coagulated, and cold! Disgusting! I'm not waiting another fifteen minutes to return it; it's going in the garbage! More

Might be the slowest, worst Wendy’s I’ve ever been to. I came here at around 8 or 9 PM on a weeknight and it took them ~10 mins per car to finish their order. I was on the drive thru line for 50-60 mins with all of 6 cars ahead of me when I got there. They didn’t have many food items and ingredients in stock either. More

The sandwich (particularly the burger meat) was so cold that the cheese slice wasn’t even melted at all. I was able to easily lift the cheese slice off the meat… that’s how cold the food was served. If the meat is supposed to be served hot off the grill for every order… then how is this possible?

They don't really need workers. Took someone to an interview. The manager was on lunch, no call to cancel and expected someone to come back several hours later to complete it. Unprofessional Did not reschedule No Contact At All since that day #DoBetter #BeBetter

First, my order is almost NEVER wrong so nothing to complain about there. But honestly, IDK what's happening with this location. Cars get stacked up in the drive thru and there are 2, maybe 3 people working during some of their busiest hours. I don't understand the situation going on.. More

Update food is okay. I got the seasoned potatoes and crescent $3 deal. The potatoes are a value size not worth a dollar fifty and the sandwich is deceiving, it is really just a roll does not taste like a crescent at all. I asked for ketchup

Was sitting in the drive through about 20 minutes. Went two days before and ended up driving off because they take so long. The lady in-front of me was complaining they gave her stale bread, I got a large fry that they didn’t even fill half

I know most places are struggling with staff, however how is it that you have a staff member outside smoking telling people driving up that they are currently closed for at least five minutes because they are not ready with a drawer yet. So

Say in drive thru for 25 minutes. During that time I decided to place mobile order since I was waiting at the speaker for 15 minutes for someone to greet me. I tell them I have mobile order, they tell me to pull up to window. The associate

Service at the drive thru was great. Nothing was wrong with our order, all delivered quickly and accurately. The $6 meal thing is a bargain. Got a bacon cheese burger and nuggets, good stuff. Fries were ok, probly had been out of the fryer

I did not get lunch, the line was too long and didn't move the first two minutes I was in line, so I left. 12 cars at 2+ minutes is a 30 minutes wait. This is irritating and the new normal for the customers. I wonder how many meals we will

Got food tonight and was told they were closing early due to being short staffed proceeded to take my order and when I got the food I was missing a fry and had hard cold nuggets. No biggie . But when I called the manager in charge (women)

After waiting for 15mins in the drive thru at 300, I finally get to order. Well I wait for 3mins for someone to ask for my order,and she’s unbelievably rude. Mind you there’s no one in the line waiting for food bc they’re serving one at a

Lady taking order on 12/22/23 around 3:30 was rude as i was ordering after everything I said she kept saying pull forward and I wasn't done with my order then she takes my card without giving me a total runs it slams window shut then open

Every table was dirty. Had to ask an employee to clean one so we could use it. Placed a dine in mobile order, but was still handed a paper bag with food in it. Wendy's could really take notes from Chick Fila, they give a person the option

I chose Wendy’s for a fast convenient option and am totally happy with waiting a little longer for a hot meal but this Wendy’s everytime whether through the drive through or ordering inside takes between 10-30 minutes for a 10 piece small

Food is not made to order, I ordered two days single combos by the time I pulled to the window they were holding my food out the window, the only good thing about the trip was the fries was hot, but the burger was not it was dry and cold

5 times I've tried to order just a large classic grilled chicken sandwich through doordash and everytime I have ordered from there they have found a reason to cancel my order if it's after 8:30pm it seems. 3 times it was they didn't have

The LGBT guy on the window is always so polite and such a breath of fresh air...get to the next window, they just shove your bag out the window. No hello, no smile no nothing. He's the only reason I stop there, plus I love his hair!! More

Placed a mobile order, a very simple one. 2 Biggie bags and a Dave's single. I pulled up with one car in front of me. Waited several minutes before being asked to pull by the door. I asked the young lady for ketchup and salt and she said

We ordered the 4 for $4. I got an extra order of small fries for me. My friend had the cheese burger, chicken nuggets, fries, and we split their natural lemonade. The cashier was really nice. Our food was made quickly. Glad we got there

This is probably the worst Wendy’s I’ve been to in the Southeast. Every time it’s something. Now their policy is you can order more than 4 meals in the drive through because it’s too much food to make in a short time. Yet this is a fast

Ordered a baconator meal large size and they gave me a Dave's double instead. The large fry you can see was a medium fry in a large box. Wanted the pretzel burger they don't have the Buns. Wanted Dr. Pepper they were out of that too. So

The look of this Wendy's was Amazing outside as well as inside of course redesigned again looks Amazing, I did have a mix up in my order which was no big deal with me, they apologize for the inconvenience corrected the issue, I will be

I'm a disabled veteran who struggles to get by each day. This morning, as so frequently happens, I rushed to get to Wendy's before they stopped serving breakfast at 10:30. I got there at 10:25 and they said they were no longer serving

The person in the drive thru almost dropped my food before I could grab it, the burger was so dry that it seemed like it had been sitting on a grill overnight but wasn't hot, and the bun was hard and stale. The employees need A LOT of

My item was a baked potato, it was cooked good and hot. Wish they would put sour cream in separate bag so it's not hot once you eat it. Customer service was acceptable . Did notice not one employee wore gloves. Went from handling the

Place was SPOTLESS, all employees were so nice and polite. Our food was excellent. Went two days in a row, had not been here before. Will definitely go back all the time. Good value for my money, and great atmosphere. More

It’s a 50/50 shot whether or not you get service sometimes no one answers and sometimes registers are down and sometimes it’s “were closed” which I feel like I shouldn’t be able to mobile order if they are closed More

You order anything chicken or potato related don't expect to get sauces or sour cream and butter. I figured they were close to the office 5 minutes well bad mistake. Never again. This is San Juan and Roosevelt. More

Don't bother coming here on a Sunday afternoon. Shift manager is bound to show her "power" without letting people answer her questions. She also yelled across the dining room in a showing of severe rudeness. More

Dirty restaurant, rude workers, the lady asked me “what do you want?!” Nobody to take orders inside and the food was old and cold! I will never come back to this Wendy’s… I’m surprised they are in business! More

Rude people. Charges the most they can for your food. I ordered 2 burgers she put one as a meal to get the money up. Probably changes it later and pockets the refunds. Not the first time I seen it done. More

walked in, didn't get acknowledged. they were too busy in their conversation. waited over five minutes until the employee finished vaping behind the counter. I'm taking my family to Chick-fil-A More

I placed a mobile order and they didn't answer the window, doors locked and no response at all while I can visibly see them in the drive thru. Not cool. Can't wait to work hungry. Thanks. More

The drive through person could not be anymore rude. They were like “sauce?” And said it repeatedly before we could even say no sauce. I remember why I quit coming to this Wendy’s. More

I went there 2 days in a row and ordered a meal for lunch. Both times, my burger was supposed to have bacon on it. Of course it didn't. The most important part of the sandwich.

They had a long line in drive thru, but food was served warm and tasty. Most importantly our order was correct. Just three employees but they were working smoothly. More

Food was good, seemed a little over staffed though. Too many people were texting on their phones instead of going on break... It's a bad look for the customers. More

Why can't my order EVER be right?! I got the $5 double stack meal with no onion. Asked for BBQ sauce for the nuggets and also ordered a large chili and hot sauce.

Took me at least 3 times for them to hear my order. Tons of attitude. The chicken sandwich should have been used in the sole of a shoe. Avoid at all cost. More

Waited in the drive-thru for what felt like FOREVER! Called out hello into the speaker several times after sitting for 5 minutes with no response.

Food is typically good and fresh. Sadly, sat in drive-thu for over 20 minutes and my fries were only about 2/3 full. More

Wendy's food that tasted just like every other Wendy's. If you like Wendy's food then this is a good place to eat. More

Cashier guy was awesome. The burger and fries were impeccable Looked like on the commercial . Best in Jacksonville

No salt! If there were a sin up, saying, No Salt , I would not have ordered. Cannot eat fast food without Salt! More

There was mold on my sandwich. Y’all don’t check inventory before y’all serve it ?
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Speakers for ordering are low sometimes. Then you have to ask again
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It could've been better service but the food was amazing
Service
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