Wilson's Repair

94 reviews

3583 St Augustine Rd, Jacksonville, FL 32207

wilsons-repair.business.site

+19043749750

About

Wilson's Repair is a Auto repair shop located at 3583 St Augustine Rd, Jacksonville, FL 32207. It has received 94 reviews with an average rating of 4.6 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday8AM-5PM
Thursday8AM-5PM
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Wilson's Repair: 3583 St Augustine Rd, Jacksonville, FL 32207

  • Wilson's Repair has 4.6 stars from 94 reviews

  • Auto repair shop

  • "They billed me over $300 to fix my starter but my car cut off again the day I left"

    "I would 100% recommend this auto shop for any service your car needs"

    "I found about these guys only about a month ago"

    "I had the best experience with Wilson’s repair"

    "Called over 10 places in diré need of assistance - because I’ve got to have a way to go"

Reviews

  • Kelly Germain

They billed me over $300 to fix my starter but my car cut off again the day I left. And it has only gotten worse since then. Before I went there, I could run my a/c like normal but after they worked on my car, it would shake and die after running it for a few minutes. My starter was never replaced, they basically just were playing around under the hood of my car and essentially made my driving experience worse. I never know when my car is gonna cut off. It will cut off at lights, after I get gas, when I get off work. It is scariest when it cuts off in the middle of traffic. It didn't cut off often like it is doing now before I went to them. It just wouldn't turn on one day and AAA took it to them for me. That's when they told me I needed a new starter and battery terminals. The battery terminals were fixed. My car will crank, but there's no guarantee that it will start. They told me I had a warranty and to come back if it cuts off again but the fact that it cut off again the very same day and from then on has made me so scared to go near them and let them touch my car anymore. I'm not giving them any more of my money. I'm poor enough and the way they did my car makes it seem like they want me to be poorer.

  • HM

I would 100% recommend this auto shop for any service your car needs. The AC went out on my Nissan and I went to the dealership for maintenance. Big mistake. According to the dealership, I also needed to replace my control arms which was going to cost hundreds of dollars, along with other random "issues" they found. I didn't know one way or the other if this was true so I wanted to get a second opinion. I heard about Wilson's and went there. They looked over my car and said nothing was wrong with my control arms at all. The dealership completely lied and charged me $150 just to diagnose it. Wilson's diagnosed my car at no charge and went above and beyond by explaining to me the tactics these dealerships use to scare people into paying for a service that the car doesn't need. You go in for one issue and end up with a high repair bill. That's their strategy. Save yourself the drama and take your car to Wilson's. At least you will know what's wrong with your vehicle without the high costs and games the other shops play.

  • Sherry Belcak (dinexgamerpro)

I found about these guys only about a month ago. I was looking for a Mobil mechanic because my truck had oil all over it. The engine looked like someone sprayed it with clean oil. Fearing the worse.. I filled with oil and drove to Wilson. I was approached immediately by Joey.Not only did he stop what he was working on to diagnose my trucks leak immediately. but there was no charge for the diagnostic check. Within 4 minutes joey was then able to tell me that it was only my oil filter . It had a whole In it making it spray when running. They could have told me it was my front main seal . I wouldn't have known any different. It's hard to find good honest folks these days. But I will tell you I have found it here. Also since then I have been back two more times and always. Joey saves the day. Thanks Wilson's .... Update back again... And as always Simmon and joey are on top of it. Honestly you couldn't ask for better mechanics Thanks again Wilson's

  • Haley Ward

I had the best experience with Wilson’s repair. They not only saved me about $6,000 but they helped me in a very stressful time. My car malfunctioned and Honda said it would cost me $6000. I called Wilson’s crying. They happily helped me trouble shoot my car. Honda said I needed a new transmission. Not only did Wilson’s do a free inspection for me but they also towed my car from Honda to the shop. Turns out all I needed was a new battery. Honda unfortunately placed metal pieces in my transmission tray to act like my transmission was shedding metal. Wilson’s was very honest and so kind. I’m so greatful they helped me out and stayed on the phone with me while I frantically cried. I would highly recommend this place. I will forever be a customer.

  • Steelie Evans

Called over 10 places in diré need of assistance - because I’ve got to have a way to go. Every told me they were too busy, swamped, etc. Well I called Wilson’s and Cheyenne answered and said we are busy but come on and we will see if we can help. As soon as I pulled in they opened the roll up door and I popped my hood. Immediately Joey was under my hood trying his best to help me out. Even though they weren’t able to solve my problem immediately, they were willing to try and were very helpful. I am new to the area, but if I ever need a shop, this is the place I will be taking my business.

  • Sam Brown

My car was in this shop for a week on a job that I was told would be done in a day. I could not get any clear information or communication without calling them myself. They did eventually get the work done right, but it was way more hassle than it was worth. They broke my brake light switch and didn't even try to wipe off the greasy handprints that were all over the car. I feel bad for the shop manager. He really tried to make things right by me, but overall the experience was very disorganized and unprofessional.

  • Michelle Nash

I have brought a few cars of mine that I've had to Wilson's repair and I always leave a happy customer. Just recently I took my 2014 Hyundai Sonata in for them to look at for an unusual noise coming from under the hood of my car and as it turns out my warranty covers it and they helped me out so much with it. I can not thank these guys enough for everything they do. These guys care about people and it shows in the work they do. Thank You Wilson's Repair!!!

  • Kenneth Pullen

I like how they're upfront regardless of the size of the job. When I first called about the issue the guy seemed to understand exactly what was wrong. They kept us updated, finished ahead of schedule, then went above and beyond to help us out. It happened to be the wheel bearings on one of the passenger side. We scheduled for the next morning and I was home by noon. Seemed to be fair pricing to me and I would be glad to use them again.

  • Benjamin Lawrence

Highly recommend Willsons auto repair. These guys a did an awsome job rebuilding the engine In my truck and for an amazing price.Not to mention going above and beyond to make sure I had it back in a timely manner despite all the problems caused from the prior mechanic who unfortunately preformed very poor work. Thank you willsons for your honesty and professionalism. Definitely will be a returning customer.

  • Nasim Shinwar

I work at Memorial hospital, nearby. Wilson’s employees picked my car up from my job, replaced brakes, rotors, performed an oil change, and delivered vehicle back washed, all before I got off within a 3 hour window. What else could you want? They also passed on a $150 special parts rebate, with easy redeem instructions, done on my phone. Vehicle performs perfect, hats off to these guys!

  • Larrissia Erlandson

Honestly I won't go anywhere else for my car needs. I've been to them twice now and they have a customer for as long as I'm in Florida. They are so friendly, nice, funny, well priced and they do a great job. They immediately jump to help fix your car and do everything in their power to make things right. 10/10 service all around!!

  • Ullyria Rae-Leigh

Called these guys because my car was acting up, less than a week after I bought it. At first, they told me they may not be able to fix it, but they researched my issue and found the solution in no time at all. I'm out the door and back on the road. I will definitely NEVER go anywhere else again.

  • Monica Alesi

Wilson Auto is my go to place when things go wrong with my Altima. In December they replaced my CV joint and motor mounts. Then this week they replaced my ac unit. They're fast and professional - I highly recommend them to everyone. Thank you Wilson's for great service and great prices.

  • Zach Emerson

Took my vehicle to this shop thinking I’d have a massive repair coming, ended up being something small they couldn’t tend. Checked all of the possible related problems and everything for free. Even dropped me off at my house 20 minutes away. Great place and will return if need be.

  • Kathryn Jones

Excellent professional service. My car died on me while I was out of town. Had it towed to them after hours. They replaced the alternator, O2 sensor, Oil change and even a headlight bulb. They got the car done the next day, I was very pleased with the service. Highly recommend!

  • Marry Davis

Wilson's would not even work on our truck they said it was too much work for them and they were not up for the task ....So apparently if you just need a oil change or something minor they can handle that they can't handle a big job...........yes the 1 on old st. Augustine rd

  • Philip Bowman

I had car trouble on my way down to central Florida while I was cutting through Jacksonville and took it into the shop. Great service, fair pricing, friendly workers and a fast turn around. I would highly recommend giving them your business if you’re having car problems.

  • Emily Funk

These guys saved me. My window motor was blown, and the window wouldn't roll up. After checking like 5 other places and being turned away, I drove to this one and it was well worth it. The staff was amazing and my window can now move freely. what more could you ask for.

  • Pamela Morrissey

These people are exceptional! Took an original estimate of over a thousand dollars and quoted me for right at $250. Fixed the problem the day before Thanksgiving and had me back on the road by 3 PM! I hope my long search for a good, trustworthy mechanic is over!

  • P J

Reasonably priced. Not cheap. But reasonable. Good work. Might take a long time for repairs to be completed though. Esp and engine or transmission work. And do remember to ask them to use new oem pays and not any refurbished ones. The refurbs are not worth it.

  • richard simon

The best experience I've ever had at a repair shop! Cheyenne the Receptionist and Joey and Smitty, the mechanics provided a fast repair at a good cost. Turned out at even LESS than I was first advised! Amazing people...Amazing shop, highly recommended! A++++++

  • Jessica Moralez

They touched my soul. I was having a problem with my blower motor in my 2014 kia soul. Many shops said they wouldn't touch it that I needed to go to the dealership. Wilson's repair fixed my soul and was cheaper than other shops. Ill be back for other services.

  • Nixspeed

Set me up with a good plan for the repairs for my car and at half the price 3 other places quoted me. Didn't try to BS me or try any slick stuff. I'm honestly very impressed at the service. I would recommend this place over any other place I know for repairs

  • Nikki Hernandez

Had my husband’s clutch repaired by them and after a month it stopped working again. Had someone else take a look at the car and turns out this shop did not do a good job at tightening ANY of the bolts. They did such a poor job and we paid so much.

  • Katlyn Michel

Been to this shop for years, they have an experienced, knowledgeable and very skilled staff. They are a small business but know what they are doing when it come to cars. I highly recommend you check them out for yourselves!

  • Alexander Runjaic

Excellent shop! The guys were very helpful and knowledgeable. My wife broke down on 95. Not only did they quickly get the car towed, but they also gave her a ride home. Thanks guys! You have earned my business!

  • kevin cadora

Excellent auto mechanic shop they found the exact problem and did a great job on the repair. Joey and his team were fast, friendly and did quality work at a great price. I highly recommend this shop to anyone.

  • Jason Skyles

Great shop. We have used Wilson's for years for our personal vehicles and our company's truck fleet. They are always upfront, honest and they do good work. We gladly recommend Wilson's to all our friends.

  • Victoria Have a great day

Been going here for 8yrs. These guys know their stuff. They have fair prices, and do great work. These guys know their stuff. Update 1-4-23 these guys still rock. Thanks for being amazing yall. …

  • Kayla Short

Wilson’s is amazing. They’re fast and very fair. They get the job done. Would recommend to everyone for fair prices and no surprises thrown your way. Can’t say enough about them!!!

  • Sal Hummer

I’m a new customer to Wilson’s repair they took care of me and gave me a good deal on my repairing my headlight and new breaks. They where quick and professional. I’ll be back.

  • J.W. Hagan

Great service! Friendly locally owned business that will work with you to solve your vehicle’s problems. They have taken care of my grandmother’s and mothers cars for years.

  • Jessica Moten

These guys are awesome! I had a flat tire, even though they don't sell tires, they changed a tire for me!! Thank you for your kindness and help!! I prayany blessings!!

  • Joseph Coleman

Great guys! Really took the time to explain to me what I needed. The repair came with a 24 month and 24k warranty! Thanks! I will bring all my vehicles to Wilson’s!

  • Billiejean Tietze

These guys are great!! Have taken our vehicles here a few times for issues. They getvthe job done and get our vehicles back to us in a timely manner.

  • Alex Herfy

Excellent job! These guys got the brakes and A.C. done on my wife's Mercedes for HALF of the price that the dealership wanted. Definitely recommend!

  • Kelly Loren

They have helped my family and I a few times with both vehicles, lincoln and a jeep. We highly recommend them, honest and kind people.

  • Dilma Siempira

My husband and I stopped with a problem in our car. He checked our car. He was very kind,honest and helpful. We highly recommend him.

  • Sharon Castles

Very good mechanic: honest he doesn't fix anything that doesn't need fixing we've been to him he's worked on our vehicles for years

  • Rafid Mukhtar

They really took the time to help my grandmother and even gave her a ride home! Awesome group of people! I highly recommend them.

  • Paul Esdale

Great, reliable repair shop with excellent customer service. Fixed everything I needed and I will continue to bring my car here.

  • Lws Movie

Very nice people. They checked my car for free and explained everything. Pep boys wanted to charge $160 just for checking

  • Rafi Friedman

I had a great experience with Wilson's repair! Joey was easy to work with and had my car up and running within an hour.

  • PRO COLOR

These guys ROCK! After Jax-AutoMart ripped me off....these guys fixed me up honest and fair! Would recommend highly

  • Zach Zaggy

Best mechanics, really str8 foward, reasonable prices, also the best waiting room ever, they hav a Xbox

  • Whitney Michelle

Good customer service and they warranty their work ! Chris the owner is awesome and he’s a sweetheart!

  • Isaiah Conley

Very honest. If you’re looking for a solid honest Christian repair shop this is the place to go.

  • Mats Mic

Extremely efficient people. I had a problem with my battery and they immediately fixed.

  • Richard Jenkins

Love how reliable and flexible they are. I will never chose another shop ever again.

  • whitney gross

Great shop with great guys working there. They are honest and reliable. Thank you

  • Carrie Fortuny-gonzalez

Excellence and assertiveness in car repair.Honest prices and great people skills.

  • Taleshia King

This is the 2nd vehicle where I've used their services. Friendly professional

  • Phil “Billybeer 60”

Very reasonable. Quick service. Really clean and organized. Prompt service.

  • Ashley Rees

These guys are awesome! Quick turnaround and extremely reasonable pricing.

  • Coach Of Conduct

Amazing customer service. Will definitely be doing business again.

  • Sarah Parker

Had my AC repaired. Very kind and professional. Will use again.

  • Ismael Rivera Jr

Great friendly people. With knowledge of automotive repair.

  • Earl Davis

These guys are honest about everything they due good work

  • Nicolas Panarello

Incredibly friendly and helpful. Honest shop.

  • Erika Elliott-Davidson

Love these guys!! Honest and upfront!!

  • Deborah ullery

Affordable and good service!

  • Kevin Stokes

Fair honest and fast service

  • Josh Fletchall

Excellent and quick service.

  • Sharron Ezzard

Excellent work as promised.

  • CloettesDaddy

Ripped me off bad.

  • Winter and Matthew “Doc” Ray

Friendly service.

  • lil bit

Awesome

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