Famous Footwear is a Shoe store located at TWIN CREEKS CENTER, 8401 N Madison Ave, Kansas City, MO 64155. It has received 353 reviews with an average rating of 4.3 stars.
Monday | 10AM-8PM |
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Tuesday | 12-6PM |
Wednesday | 10AM-8PM |
Thursday | 10AM-8PM |
Friday | 10AM-8PM |
Saturday | 10AM-8PM |
Sunday | 10AM-8PM |
The address of Famous Footwear: TWIN CREEKS CENTER, 8401 N Madison Ave, Kansas City, MO 64155
Famous Footwear has 4.3 stars from 353 reviews
Shoe store
"Customer service is nonexistent! Sales associates could barely look my way and away from their personal conversations long enough to answer my question! When someone could be bothered to help me, she clearly didn’t care and kept telling me Kohl’s (across the street) was still open, & I should just check there!"
"Went in to exchange some boots"
"It’s a smaller shoe store and not a lot of selections either"
"My sons and I went in to buy shoes, and I wasn't expecting it to be so fun"
"The manager Erica is the BEST"
Customer service is nonexistent! Sales associates could barely look my way and away from their personal conversations long enough to answer my question! When someone could be bothered to help me, she clearly didn’t care and kept telling me Kohl’s (across the street) was still open, & I should just check there!
Went in to exchange some boots. Aggressively approached by sales lady to take my bag as if I was going to steal something. She actually grabbed my bag from my hands.Other customers were looking as if I had done something wrong. Bad move, try some tact.
It’s a smaller shoe store and not a lot of selections either. I wanted to get a simple leather boots for normal outings but didn’t see anything that I like. Saw some discounted shoes for kids but still a little high on price in my opinions.
My sons and I went in to buy shoes, and I wasn't expecting it to be so fun. The employees and costumers weren't bothered by my screaming toddlers, and we felt welcome. Everything was organized, clean and easy to find. The sale was great. I
The manager Erica is the BEST. I had an odd online problem with delivery. Tried to figure it out online and phone but was not getting results. So I asked Erica for help in person. She figured out the problem and corrected the situation by
I brought my kids to buy school shoes & for the BOGO 1/2 sale on tax free weekend. It was busy, but we were helped out by staff in finding shoes & if not found could be shipped to our home for free. Prompt & courteous service. Happy kids!
Friendly staff and overall nice store. No problem there... And I'm not the kind of person to complain but I bought non slip shoes and have been wearing them for about a week now as I go through shoes being a server. Great shoes as far as
Was greated at the door today and helped immediately, even with the low number of staff. She showed me to the area, pointed out what I was looking for, I was in and out in 10 mins best shoe shopping experience I've ever had.
Bright welcoming store. Helpful staff. Got the wrong thing. I.should have looked closer. Asked for non-slide stickers so I wouldn't fall in heels. She gave me adhesive pads for the balls of my feet/inside of my shoes.
They have decent prices but not a huge variety to choose from and the employees don't always notice people at the register waiting to check out. They do have a decent clearance section though.
Staff was very helpful and proper. They hel0ed me get what I was looking for even though they didn't have size I wanted in stock. Store was clean and organized. Would go back again.
I wear a shoe size 51/2 but I have to settle for a size 6 most of the time. It would be wonderful if I could find more of a selection in my size. Thanks, Girl With Small Feet ~
Great sale. Sizes weren't always available though and we didn't gave time to go to another store especially since they closed the Englewood Rd location. Great customer service!
Awesome ! Many different styles of shoes to choose from & a variety of brands! I found the perfect pair of boots today ! Check it out ,you won't regret it,have fun shopping.!
Great experience. A little slim on in-store selection, although I was assured they can locate a shoe and size in surrounding stores or have them shipped to my home.
The gentleman who helped me was awesome. Mentioned an extra 20% off my order by going to their website. And was very friendly. Prices were good. I would go back.
Good customer service and helpful team. Generally decent shoe prices however, clearance items not quite the low price point I would expected.
Was a pleasant experience, not too crowded store was clean, employee could've had a little more motivation for sale but otherwise 4 stars
I got great service and a really nice pair of shoes. I will go back soon to get more. I even got an incentive for buying my next pair.
Very good selection of shoes in all sizes. I did notice there were fewer men's 7.5 shoes than the rest of the sizes, but that's okay.
Staff is nice they don't mind all the questions and do the best they can to help you store is clean well-stocked we will return there
Nice selection even though they didn't have my specific shoe size. The staff was very helpful. I go here when I need to shoe shop.
Great selection to choose from. Store is kept clean and the staff wa a very nice. Plus some really good deals can be found here.
The manager helped me. She was very knowledgeable. I bought cute shoes. Vast array and selection for all members of the family.
I found what I was looking for and got in and out without issues. Staff was cordial but never asked me if I needed anything.
4 stars due to not many new selections, staff is ok but not very attentive to customers. Prices are a bit overpriced.
Found a Pair of Sketcher Archfit Work Footwear in My Size. Don't have to go out and purchase insoles. Thanks.
Staff is super helpful and friendly. Store is very well kept. We will definitely be shopping here again.
Was disappointed that all the men's Sketchers were wide or extra wide.