Give that star to all the nurses ❤️‍. They are amazing! I was rushed to the hospital last week I'm a type 1 diabetic and have been for well over 30 years. I've cheated death, not on purpose, three times within the last three years. I had an infection on my foot that required 10 stitches because it went to the bone! After a long road to recovery, I experienced a blood clot and had over 100 staples. I was in a wheelchair but eventually graduated to a walker. Despite all this, I managed to go back to work and regain my health. After going back to work in February, trying to have no bad luck. In May someone decided to run a red light in I was picking up my kids from Bible study. My kids and I was in a car accident, my truck flipped and rolled 3 times! I still bring my twins to practices, football and band even when I'm in so much pain. I have my daughter that's dylexia and ADHD, shes controlled.. Her grades are good. I'm a mom that shows up! When I was rushed to the hospital my son found me. My sugar was under 40. I do remember taking medicine to get rid of my headache I couldn't get rid of. I don't remember anything. Yes, I had a lot in system but I shouldn't be sent to a Mental hospital. If you know what happens to a person with a sugar drops less then nothing they would be smart enough to know I didn't want to kill myself. Doctors are asking me if I have Voices in my head if I want to kill myself. And ask what I take. I have Arthritis and Fibronagia Osto PSORIASIS. Blood pressure. No one has called me diabetes doc For Someone wants to kill their self you would find way more then over the counter in their system. Trust me I know I need help, I have amazing support system. But I don't need to be away from my kids another day! Anyone that knows my pain I still have a smile on my face. And I still keep going.

I was admitted to the emergency room on 9/3 for abdominal pain. I appreciate the doctor running a host of test on me because he saved my life! My appendix was in bad shape I was rushed to emergency surgery. The staff was amazing and communicated everything to me in a way I understood what was happening. From my nurses in the er to the nurses once I arrived to the OR and recovery! Ms.Grace in ICU was the first person I seen when I woke up from surgery.. she explained where I was and what was happening. She made sure all my pain needs were taken care of(I was in alot of pain) my recovery nurses Were so awesome!! she pushed me to walk and encouraged me to push through my pain. I’m new to the Katy area and didn’t know what to expect going to the ER! I’m so happy I made the right decision to come here! I want to thank everyone for the kind words and attentiveness during my stay. My children have a Mom because of the fast acting staff and doctors from the emergency room! Also Everything was so clean and sanitize! Thank you for saving my life! It could’ve been worse had the doctor not order those test! Update :11/10/22 I came into the ER throwing up and with chest pains my vitals were taken ONE time it is now 12:33pm and I’m still in the waiting room because staff stated there are no rooms! No pain medication or nothin just sitting here in pain nobody has checked on me! This is such a different experience than I encountered previously. I’m NEVER coming back!

Hospital gorgeous as always, during this hospitalization I realize just because you’re a nurse doesn’t mean you have the passion for nursing! Robin a newly nurse on 6 west told me the night prior to my surgery that it was choice if I wanted to be NPO it was absolutely my choice because my surgery wasn’t that serious, and that the NP on duty for 6 west on 10/12/23 stated the samething, good thing I had enough common sense to know better.Tonyail, Angie, Emily, Edguardo and Esperanza on 6 west I thank you for being so passionate and caring during my hospital stay. Words can’t express how grateful I am, during my stay I just wanted to give up and thanks to y’all I continue to have the hope to continue throughout it all. The doctor on my case (Dr Zaidi)was very harsh and not caring at all! However I would like to say thank you to the young lady that I didn’t get her name that was a transporter, she was young, thin Afro American girl that had a smile that would light up a room. I wish her the very best on her nursing journey! All I have left to say is all the other staff was worried about mainly was collecting a check and DISCHARGE so it wouldn’t be much for them to do!

This is hands the best hospital and it has the best staff! Let me tell you, Brittany( the student) , Paola, Angie, Hoa, Barbara and Brittany they’re truly angels from heaven! Please don’t lose Brittany after she graduated, the sweetest heart and very caring! Your nurses are truly amazing. They all have a soft touch and huge part of my mum’s healing. Barbara assured mum she’ll be taking care of the night we came in. Which made all of us feel much better not just mum. On the other hand, we’ve been here for 3 days now, today Am Sep, 26. Your morning staff is very loud and not as friendly. They were snapping fingers and playing loud music outside our room (6 west). They disturbed my mum’s sleep. Your nurse, Gladxs is inpatient. I tried telling her that yesterday, Angie diluted one of the antibiotics as it was hurting mum and lowed it to 50. She didn’t listen and said “I know what I’m doing”. She ran it by it self at 100, little did I know mum was hurting a lot. I called her and reduced it to 50. I truly think she needs human interaction training. We are still here, hopefully mum few hours of sleep won’t be disturbed and we see Angie tonight.

"I'm not sure if there's anyone out there who cares to read my review about a hospital, but I feel compelled to share my thoughts on my recent visit to Methodist West. This was only my second time at the hospital, and I was absolutely blown away by the level of service I received. From the moment I stepped inside, I was greeted with a warm and inviting atmosphere. The soothing live music playing in the background added to the overall ambiance. But what truly stood out was the staff and their exceptional friendliness. They went above and beyond to make me feel comfortable and cared for, which is not always the case in a hospital setting. In fact, my experience was so remarkable that it hardly felt like I was in a hospital at all. I had a similarly positive experience during my previous visit last year, and today's visit only reinforced my appreciation for the high-quality care and environment at Methodist West. I can't express enough how much I loved my entire experience."

It has been mixed emotions with this particular hospital visit. I have met some excellent nurses during this encounter who were really on top of their game however the charge nurse at the ICU tonight/ early morning definitely needs to be retrained. I requested to speak with the charge nurse who per the security ordered them to escort us out of the building because it was after hours. I have been here for over seven hours, witnessed the shift change and still did not know who was taking care of my loved one except the nurse caring for him. No introduction, no questioning on why he or she was called upon. I am monitoring the situation and would be back to update this review with all of the details. Our healthcare establishments have to do better. Even more the staff who are in leadership roles. The profession is one that requires you to be patient and empathetic. If you are tired or worn out by the job it might be an indication to probably start looking some place else.

Horrible! I drove an hour to see my sister who gave birth via c-section. After numerous times of her asking if she can have a visitor they said yes and only to find out after 10 minutes after arriving the hospital that the nurse came and said " You have to leave because the patient already has dad here and only 1 visitor is allowed" in a very rude way. We explained to her the situation but instead said if you have a problem let me call the charge nurse and the labor & director. They came within 5 minutes after conversation and told us that policy has changed and only one visitor is allowed. Yet the sign as soon as you enter the hospital stated 2 healthy visitor. Was it necessary to call the director for labor and delivery and charge nurse? I called the liaison office and they too were not aware of the change. So good job with the communication part. Keep it up! awesome to know that this is how you treat guests in your hospital.

On December 7 of 2023 I was taken in by ambulance to the facility for shortness of breath. Any time you go into ER and you tell them that you’re short of breath they want to put an IV into your arm which I understand the assignment my problem with this visit I told them that I am a big woman but I have small, crawling veins they needed to use a butterfly needle, long story short, the young man Brian, that was trying to put the IV in Me was not a very good sticker, so he begin fishing. I explain to him that it was painful instead of him paying attention to me. He listen to the nurse on duty after seven days my arm is black and blue, almost purple. I have a problem with medical professionals, not listening to their patients. I think that’s how old bedside manners, thank you for allowing me to voice my opinion the overall hospital is great !!!!!!

It's interesting that this hospital is ranked high in Texas! My visit to Houston Methodist ER was very disappointing. I had to wait for 5 hours until I was seen by a doctor. The bathrooms were dirty and not hygienic. There is a medical staff who was coming between now and then to measure patient's pulse and blood pressure using a portable device. She hooked the big blood pressure cuff to my forearm instead of arm. I had to ask her to change the position of the cuff for the appropriate reading. If the hospital was free I would say yes waiting time is reasonable, but it's very expensive and my bill was very high for the services offered not to mention waiting for 5 hours. The nurse who checked me in was nice and I feel there isn't enough staff to take care of patients. I would never consider going back there.

1 Star is too much for this place I arrived to the ER in an ambulance having extreme abdominal pain ... employees are Super rude (I would say discriminating even and not only Rude) very shocking from a hospital of this size.. as their treatment felt like a 3rd World country hospital I sat there almost 3 hours With Severe pain getting worse and worse every minute .. waiting for a Dr to see me in total 6 wasted hours in pain .. left with nothing but 5 pain killers prescriptions so I had to go back to an ER after only 3 days. Total inefficiency, even their report is full of mistakes and totally inaccurate ... it says Constant pain not radiating while I mentioned many times that it's getting worse and radiating to the back .. Go anywhere but not this ER ... They don't deserve any payment for such a service

I recently gave birth at Houston Methodist West and I cannot say enough about the incredible staff there! Nurse Kristi was my savior during delivery, she was able to talk me through it and if it weren’t for her along with Ashley and all of the other incredible nurses, I don’t know how I would have gotten through it. I am a first time mom and the nurses that were there for me during recovery were amazing as well. Sandy the lactation specialist is fantastic, nurses Veronica & Bajit were so great, checking on me to make sure me and baby were happy, and everyone else that was a part of the experience I cannot thank enough! To all the moms considering delivering here I highly recommend, everyone was fantastic!

I had to visit the ER Sunday evening. I haven’t been to the ER since before the pandemic began. I actually stayed home much longer than I should due to all the bad things I’ve heard in recent years. Boy was I wrong. I barely spent 45 minutes in the waiting area. I was treated with such care and compassion in the ER on Sunday evening and the great care was consistent even after being admitted and sent to the 5th floor. My nurse Jaylyn was amazing. Even her student nurse Ro was awesome. I hope when she graduates you guys snatch her up! I can really tell that staff at Houston Methodist West actually cares. Thank you for helping me to get well.

I was admitted recently and stayed the weekend on the 5th floor. Everyone was beyond nice! Nursing staff, Radiology, imaging staff, transportation, and dining services. Shoutout to my several nurses( Ariel, Kennedy, Angel, and Navin! The techs were also so nice and helpful. One tech helped Ariel take a stubborn piercing out before my MRI, extra props to them! Dr. Satpute put me at ease and was very thorough. It was also very nice to have my PCP be the attending Dr. on my floor. Dr. Abrar is very patient and attentive. I cannot give enough kudos to the 5th floor, I hope they are recognized for their dedication to their patients!

Had a procedure today with IR Dr. Baykal and staff. Very pleased with him and entire staff especially my personal RN for the day Ms. Gracyn along with the assistant Ms. Camille. Everyone is always pleasant and accommodating at this hospital in general. I would highly recommend it to anyone. You will get excellent care and service from anyone you encounter here! Thank you all for being so professional in your positions. If I’ve forgotten any prior services I’ve had here my apologies. Dr. Haykal

This place is useless with broken bones. I brought my wife here after an urgent care doctor said she needed to go to the ER. They did some x-rays, told her she didn’t need surgery that day, and said she would have to call outpatient services on Monday. Come Monday, a different orthopedic doctor saw her, looked at the same x-rays, and told us the bone was shattered and needed urgent surgery. Sounds like the ER surgeon just didn’t want to deal with it. Not trusting this place again.

My fiance is having surgery here. We came in yesterday and everything was super organized, on time, and the staff is super friendly. Our Surgeon was all world, the procedure went flawlessly. If I had one complaint it would be that we were over cared for and didn't get much sleep. The food was really good too. Also had access to coffee, water and ice on the floor. Thank you guys for being the best in the world at your jobs, and giving us the top level of care we received!

Don’t waste your time coming here, the ER is the worst. I came here and had the worst experience. My sister had acute appendicitis and well just bad, we’re here back in the ER again cause she’s not doing well (obviously) and they made her wait so much, the nurses are rude. They said the rooms were full and now that we’re here I see availability so don’t know what they were talking about. Just don’t come. Nurses keep coming and asking the same questions over and over.

Having a baby is such an amazing experience! But this place and its staff definitely made my labor and delivery AWESOME, expect for the reception and check in ladies they sucked and were simply rude. Anyways my nurse Kaila, Ashley, and Zorayda were AMAZING! Very nice, professional, attentive, caring and friendly. Also PCA’s were so sweet and attentive made my stay truly a beautiful experience! I honestly would recommend to have your baby here.

Best of the best. Like a 5 star hotel:clean, neat and beautifully decorated. ALL THE STAFF,including the check in desk staff, registration lady, Elizabeth on the 2nd floor, Gay and Ana (nurses) ALL the doctors including the anesthesia team were ALL SPECTACULAR!!! Couldn't have done better...AWESOME!!! Thanks for the excellent service and professionalism, kindness, patience, on an extraordinary job by everything and everyone!!!!

Labor /Delivery 4 floor The Receptionist who check in , in the afternoon was unprofessional, she does not even greet or direct conversation with you . Second , she’s was so Rude towards my kids for being Toddlers . I noticed with other people who didn’t have kids , mostly white she was giving another treatment to them . We were there for visiting my Sister . Nurses who attended my sister 100% nicers .

I was admitted to Methodist West after going to a horrendous ER. When I got there in an ambulance, I was put in a room immediately and stayed the next day also. Everyone on the staff and the Dr. were outstanding. The room was great as well as the food. I never would have imagined such professional, friendly and caring people. I had interaction with about 10 different people. There were no exceptions!

Dr. Akintola and the entire Methodist team were extremely skilled and compassionate in the care provided to my wife. I wish I could remember everyone’s name from the techs to the doctors, but just know every single person at this hospital provided concern and dignity the whole way. While the circumstances were quite sad, we are so grateful to have been shown this level of care.

I delivered my baby here with Dr. Roy and it was an amazing experience. She is an incredible doctor and made the process as smooth and easy as possible for me and the baby. The nurses and staff were all very friendly and helpful through out our stay as well. It truly was an incredible birthing experience and I will definitely be delivering my next baby here again.

I've been visiting this location for general health issues and CT scans, nothing major. All staff including all nurses and physicians that interface with me have been professional, kind and quick. The wait times that I experienced with the other two major hospital chains were long and almost unbearable. Houston Methodist is my preferred healthcare provider.

What an incredible experience I had. So surreal and beautiful. Very clean facility. The nurses were so kind & they understood my birth plan & made an effort to make copies. The rooms are big & comfortable. They were very gentle to me as a first time mom. They made me feel welcome & heard. Amazing staff and doctors. Thank you so much for everything.

ER on 1093 in Cinco - very good. Hospital gets a one. All I can say is —- My loved one survived - they sent her home too early and she had to be readmitted to Memorial- where they correctly diagnosed and treated her. Medical care in Houston isn’t great - if you have time and it doesn’t seem right - go to Dallas or go to a different state.

I can only say that I'm still very impressed with the emergency room staff. Usually you expect to be in the emergency room for hours where you feel that nobody cares and you feel like you are dying. This was the complete opposite, super fast service from the tests, labs, nurses and the doctor very nice and fast.

I’m so thankful for the people here especially Dr Jeremiah who was so patient and considerate. Everyone that helped me today was so caring and attentive. The Dr even went back to see if I had any other options on caring for my problem. I’m feeling so relieved and much more relaxed now. Very thankful!

Labor / delivery Nurses very nice and attentive. Receptionist on the night very RUDE , has some attitude towards kids who only are 2 year olds . She was unprofessional doesn’t even greet you or notice you even when your in front of her . The receptionist in the morning so attentive , great attitude .

Just a fabulous acoustic and inspirational first impression of the lobby and as soon as I opened the door I felt my spirit like “coming back home”happily flying by itself. — I can not miss giving a hug to my daughter in her birthday and eating at the cafeteria completed the celebration.

The pedigree demands more and the staff try their best but like all hospitals of this organization in Texas (sic) it is difficult to please everyone all the time. Some things are minor and alternate options exist but why not in the premises when visitation peaks during weekends.

This hospital is one of the best the all houston, I delivery and labor in the whole staff included the receptionist how work on 10/06 at 4 am until the staff end my whole check out. Thank you so much for everything you do for me and my baby. God bless this Hospital and staff.

My grandfather received medical care here and all I can say is THANK YOU. Big thanks to the amazing ICU team. We had the best experience during such a difficult time. Would recommend this hospital to anybody I know!

This is for NATALIA in ICU ! What a girl ! I was there in the hospital for 12 days and had a TON of nurses but Natalie (for so many reasons) was my favorite. So kind, caring, knowledgeable, efficient, etc. etc.

NEVER NEVER NEVER Take ANYONE to this hospital for a psych issue. Wait is approaching 24 hours for treatment. They are ill-equipped to handle this issue. Enough to make a patient suicidal during the wait.

Mrs Jocelyn the scheduler in the Interventional radiology department has violated the hippa laws by disclosing my information. She is unethical, unprofessional and the rudest employee at Methodist

I had my daughter here and had an amazing experience! My sister just had her daughter also and nurse Kensey was beyonnnnd helpful and just everything a woman needs and wants when giving birth!

My son has a lot of pain in his testicle and is very swollen. It's been 6 hours and they don't help him except for the person who receives you, who is super rude and has very little empathy.

By far the best hospital in Houston. The nurses and doctors were excellent! Definitely will recommend others to this hospital. Fantastic job on getting back to normal. 1000 Stars to them.

My son went to the emergency room around 7pm he was not feeling well. The emergency room staff was ready to help as soon as we hit door, very caring people. Thank you