Very Very disappointed in this company. My husband ordered me the Enchanted Cottage flowers. When they sent me the flowers, they looked nothing like what he had ordered. In fact it looked like the flowers were just thrown together in a vase and the flowers and colors weren't even the same. So I contacted them, they were nice over the email telling me they would send another arrangement out and take back the other one. A guy came to deliver the flowers and not only was he rude but once again the flower arrangement didn't look like the picture and looked like it was thrown together also. The driver tried to tell me when you order flowers online they never look like the picture. I was like I have ordered flowers before and they definitely looked like the picture. I wish I could post a pic on here of what the Enchanted Cottage arrangement looks like compared to a pic of mine. Very Disappointed in the management of this company. We will not be using them again nor recommending them.

I ordered flowers for my mom online on June 22. They were to be delivered June 23. I just got off the phone with the florist. They didn't check their website and the flowers have not been delivered. The lady I spoke with assured me the flowers would be delivered tomorrow. Not a happy customer. My mom spent June 21st in the ER and all day June 22 in the hospital having an emergency procedure done. I live 9 hours from Jacksonville. It would've been nice for my order to have been delivered on time.

I called three days in advance for roses and flowers. I asked if I could pay upon pickup. I was told they could do this and asked when and what time I needed them by. I was assured my flowers would be ready. when the time came, the employee said they had hired help for valentine's and they did not make my order. I was told I could sit and wait for them to be made. I declined and walked out, never again will u use this company. The concern for me as a customer was non-existent.

Called on Thursday for an arrangement and the lady I spoke with couldn't find it, whats on the website isnit correct. Told me to come in Saturday morning when I needed it and it would be made right then, well the gentleman had both ladies working on three orders so I had no flowers.

I had to order some flowers for my mama in Jacksonville and found this florist on the web. You can never be sure if they will be good but in this case it worked perfectly and the price was good too. I will use them again because I prefer to give my business to a local business.

It was my best friends Birthday and I walked in last minute and told him some of her favorite colors and flowers and in 10 minutes this BEAUTIFUL arrangement is what I had !! Thank you so much and she loved them !!

Very easy to deal with and the new website makes ordering very easy. I ordered flowers for my girlfriend for Valentines Day this week and she loved them. Good low prices even on a holiday. I will use them again.

I have ordered flowers here several times,the ladies are always very helpful ,wonderful atmosphere and, the flower arrangements are always beautiful and fresh.great job Liz and Tam !!!

My first time in there. They made in fun and KD is awesome at what she does. I will be recommending them to my friends who should ever have need of a florist in the future!

Great experience, fresh flowers. Ordered several fresh bouquets, they smelled fantastic and looked beautiful. It was a little pricey for my taste but definitely worth it.

I wouldn't even give 1 but it won't let me leave a zero, thanks so much for not delivering flowers on 1st anniversary date of my very best friends loss of her mom

Got a beautiful arrangement of roses at a great price. Staff was very friendly and helpful in meeting my price restrictions.

Made claim before deadline time for same day service. Did not serve or operate per instruction! Did produce nice product!

Small neighborhood business with delightful ladies running the place. I'd much rather buy from them than a franchise.

It was easy to make a order, a pleasant experience dealing with the person on the phone and a quick delivery.

Always easy to deal with and great service. Very friendly staff. Will always use them to send flowers.

Best florist you'll find that will also help you find the perfect choice for your needs.

Nice staff, small shop but very nice flowers, they came in clutch last minute for me.

Best experience ever, if you ever go there speak to Ms Dawn she will hook you up.

Fiancé called this place - very rude staff. Will rate on yelp etc.

Outstanding service .great prices Better than franchise florists.

Great customer service. The lady was very nice and very helpful.

terrible customer service, lady hang upon me for no reason

Nice staff, they provided me exactly what I wanted ❣️

NOT A REAL SHOP! 3RD PARTY AND ABSOLUTELY HORRIBLE!

Big selection, good prices and very helpful staff.

Awesome my wife was so happy with the flowers.

Very nice atmosphere,beautiful flowers.