Johnston & Murphy is a Shoe store located at 8702 Keystone Crossing, Indianapolis, IN 46240. It has received 28 reviews with an average rating of 4.6 stars.
Monday | 10AM-8PM |
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Tuesday | 10AM-9PM |
Wednesday | 10AM-9PM |
Thursday | 12-6PM |
Friday | 10AM-8PM |
Saturday | 10AM-8PM |
Sunday | 10AM-8PM |
The address of Johnston & Murphy: 8702 Keystone Crossing, Indianapolis, IN 46240
Johnston & Murphy has 4.6 stars from 28 reviews
Shoe store
"We have never been to this store"
"I came in on a busy Friday night to exchange a pair of shoes"
"Terrible return policy! I lost my receipt but brought in my credit card statement and was told that I needed to mail the shoes back to corporate and maybe I could get a refund or maybe store credit! I will never go back"
"I recently went there to get a pair of shoes and find a solution for a pair that had broken"
"I have never had service like this at a shoe store"
We have never been to this store. My husband has always wanted a pair of these. He broke down a bought a pair of the white golf shoes. He does not golf But he said they are so comfortable. Well worth the money. The 2 sales associates (2 guy's)were very nice and knew all of info to everything sold in the store. They were great the whole time we were there. Actually my husband was very happy to speak to people. That actually like their job and the company they work for. Great experience
I came in on a busy Friday night to exchange a pair of shoes. Unfortunately there was only one sales associate working, but he did a fantastic job of taking care of my exchange and bringing out shoes for all of his other customers to try on. I have always received great service at this location, and the shoes always look good, feel good, and are durable. Only room for improvement is making sure the store is properly staffed so that one person isn't doing the work of 2 or 3.
Terrible return policy! I lost my receipt but brought in my credit card statement and was told that I needed to mail the shoes back to corporate and maybe I could get a refund or maybe store credit! I will never go back. These are overpriced shoes and the hassle of dealing with their customer service is a mess. Not worth it. In the future we will just buy their shoes from Nordstrom if we have to buy this brand.
I recently went there to get a pair of shoes and find a solution for a pair that had broken. The issue was resolved perfectly by Ian. I haven't felt like a valued customer this much in a long time. The staff are cool people who genuinely know their shoes. If you teetering on whether to go here or not, I'd give it my recommendation. Thanks Ian.
I have never had service like this at a shoe store. I have specific issues with my feet and these guys were patient and helpful. They got me a great looking pair of shoes that are comfortable.
I liked the store. The staff was very helpful and gave lots of advice on what I was trying on and what styles I would want to try on for my purposes.
Came in to swap out a belt I had gotten for a different size.
Selection of shoes is ok, not a great. Helpful salesman.
Nice to have a local store. Staff are helpful.
Expensive but great service