If you are a business owner or thinking of purchasing through this company for your business, DON'T! Twice now we have attempted to work with Northern Tool to purchase items we need locally instead of an online retailer. Both times they have messed things up and never bothered to correct the mistake or work with us on it. The first time we tried to purchase water pumps for our equipment over the phone, they said it needed to be shipped in and will take about a week. Two weeks later we call back after not hearing a single thing from them and we were told they were never ordered because they needed us to come to the store in person with a credit card before ordering, it took another week after that before they came in but again no call when they did. The second time I attempted to order Shutter Exhaust Fans. I was having issues with their web page accepting my credit card so I called customer service. Instead of using my current account, for what ever reason the sales rep (who seemed to only be half listening to me) created a whole new account to order for! They told me it was ordered and we should receive it in a week. A week and a half later nothing, I call to find out the card never went through (why did he tell me it did?!) and because he created a new account he entered my email incorrectly. They attempted one email to tell me of the issue and never called. Both of these times they made a promise and broke it without a single attempt to make things right, not even a "Sorry for the inconvenience." If you have work that needs to be done by a deadline I advise you completely avoid this company as they do not care to help your business succeed and keep your promises.

Northern Tool Ripping off Flood Victims. I am not a flood victim but I just figured out how Northern tool ripped off the public and took advantage of the disaster. Around the same time the floods were happening in Houston I bought two small water pumps and two hoses unrelated to anything related to the disaster. I was told that they are not excepting anything back that could remotely have been needed for the disaster even though it was 100% unused, unopened, factory sealed with a receipt they would not except the returned at the store in Austin Texas. I was told that I should've seen the postings and read the fine print on a receipt that measures 18 inches in length, yeah right! I can only imagine how true victims may feel knowing as they are putting their lives back together can’t return truly unused items. This is the most underhanded way of doing business, taking advantage of a situation for people that would've been working to put back together. Hey Northern Tool, why don't you do this around Christmas time when people over purchase for Christmas and would like to return things, that way you can pocket more profit and steal from the most vulnerable in society at a given time. I will never buy one more penny of items from this company and you should not if you have another choice. Give your money to companies that don't use underhanded tricks to steal profit. I will post this on every social and Internet page that allows feedback!!!

Never ever use their online store. Always use Amazon! Worst experience I've ever had. Bought a product that was drop shipped from another vendor. That vendor sent the wrong item. I called Northern Tool the day I received the wrong item. They told me the vendor would contact me for return. I discussed at that time we needed the correct item in three days, so they suggest purchase another one. Then the original would be credited. Now sitting 10 days out from original order, I've still not been contacted about the original order return. I ended up cancelling the second order which still has not been credited now 3 days later. I'm out $660 right now with no resolution. I ended up ordering the item from Amazon and I received in 1 day. The kicker is Amazon was actually $50 dollars cheaper. The customer service is awful. They told me I would get a call today for resolution. If I don't get that, I'll post my reviews on every social media site available to warn everyone in my network.

If you want to feel like a toddler with a mentally abusive mother, shop here! The self identified “manager” of this store, (which I find hard to believe considering the pleasure she showed in disrespecting customers) spoke to me in the way that you’d explain something to a 4 year old. This “manager” claimed it was her choice entirely if she wanted to allow us to return items to the store. She said under her breathe to another employee, “If we can’t get full price out of it then we should tell them we can’t accept it” For an un-used item. What kind of scam is this place? Are people supposed to know exactly what they’re doing all the time and never purchase the wrong tool or equipment? I recommend this “manager” go through some training on how to be a human being and talk to other adults. You’re paying this persons bills and paying for every single thing they have in life and they can’t pay your customers an ounce of respect?

Terrible experience with them. Placed my order and received a confirmation from them. In the email it says my order will be ready in between 4/9-4/29. Since I have not heard from them for 11 days. I was wondering what the status of my order is so I emailed them. A day later they responded saying that the order was canceled due to billing issues and they said I should check with my CC company. Seriously? Why can’t you just admit that you oversold? If the order was really canceled due to billing issues, it would take you this long to find out? Where was the order cancelation notice? We are currently in a global pandemic, gloves are essential items! You left your customers hanging for 11 days thinking that I’ll be getting my order when it was actually canceled by you without notice? Great business practice! Northern tools is officially blacklisted from my future shoppings. Simply awful!!!

Absolutely by far the WORST experience I have ever Had the displeasure of putting up with. 18 months or so I purchased $3800 top of the line Honda/Northstar pressure washer from this company. Lasted less than three months and a diaphragm went out rendering it useless. Upon taking it in to service, The factory warranty nor the extended warranty picked up one red cent of the $250 repair bill. This continued on for another year and a half until today when Austin Texas location basically said they didn’t want to work on it anymore. Nothing like leaving you high and dry with a useless $4000 pressure washer with an additional extended warranty. I won’t spend one dime at Northern tool nationwide! Biggest rip off I have experienced in my 55 years on this planet. I have written to regional manager, no response. DON’T WASTE YOUR MONEY HERE!!!! YOU HAVE BEEN WARNED!

Spent about 10k for a trailer power washer unit in the middle of 2020. Spent about 1k to extend the warranty which is great if they can actually service it. We have had it for 6 months and this is the second time it has gone down and it will take 30 days for them to even look at it. It is frustrating because they are taking other peoples equipment, according to the assistant manager, so they are backed up. They have time to service everyone else's equipment, but not mine. I understand the servicing is free because i spent that money, but it is not being done in a timely manner. Now i have to pay someone else to service it, because 30 days of lost income is not an option and i have to service my customers. Will not be buying any equipment from this company again. I couldn't stay in business if i offered this kind of service.

I'll give this place a 4 star, even though my car got broken into in their parking lot, but that was because I was at a bike night for woods. So not related, but still related. The employees here are super nice, I've never actually bought anything from the shopping in the store. I typically do my purchases, from online and getting it delivered to the store for pick up. The guys her always offer help carrying the larger things out to my car. But be careful on what you purchase from Northern Tool, definitely do your research, sometimes they have great quality items for a great price, but then there is the opposite, where they sell the exact same item as Harbor Freight and it's 3 times as much. They also have coupons at times too, so make sure to look out for those, prior to making large purchases.

Be aware that their repair department will take months to get your small engine repair in and complete. I initially called and was told they're 2 to 3 weeks out until they could take it in. I kept calling every two weeks and they said the same thing. I even asked multiple times to put my name down and call when ready. 3 months down the line I asked to speak to a manager and they said they made an "exception" for me to get it in. After they got it took a month or so to get it returned. My recommendation is they're fine if you don't mind the wait once they get the item in but don't believe them if they say they can't take it for a few weeks. Get the repair elsewhere! I would've drove the 45 minutes to the other champion warranty repair shop if I knew! Not worth the waste of time.

Placed an online order for store pickup - BIG MISTAKE. Confirmation email came right away stating that the product is ready to be picked up in two hours. After 2 days I call the store, and they say the order is not in their "system" (you know, the 20 year old software that uses arrows to navigate instead of a mouse). So I tell them the whole story from A-Z how I ordered this product on their website, paid for it, and got a confirmation email. Their response was: "we usually don't take email orders so that must be the problem." Incompetent employees with archaic, outdated system. Order cancellation only via phone call to a "customer service" that's almost never available. Not the first time they burnt me. In 2020 how this company is still in business is a mystery.

Placed a ship to store order on July 19. Called Friday, July 26 and they said it was on the truck at the store and I could pick it up in the evening. Made the trip and they didn't have it. A "manager" said I should be able to pick it up after the weekend. Called Wednesday, July 31 in the morning, and an employee said they found my order in the back. I asked them to tag it so when I showed up whatever employee was working would know my order was there. They acknowledged. Showed up today (Friday, August 2), and they state they still don't have it. Transit to the store and back is an hour round trip. I may order from the site in the future, but I'll definitely think twice before initiating any future business that involves the Austin brick-and-mortar store.

Regarding Austin Texas location, not lumped up into all locations! Carlos made a bad decision to NOT exchange a faulty machine that was purchased last night prior to close. He spoke with his manager, and they stated that the machine has to be looked at by their service technicians prior to any exchange will take place. This is detrimental to any business that purchases a product that is needed for immediate use. I have spent over $30k over the last few years with this company, and that ends today. They will never get another penny from me. Horrible business, horrible people to work with, horrible experience.... DO NOT BUY ANYTHING GAS POWERED IF YOU THINK THESE UNPROFESSIONAL people will work with you if it fails.... won’t happen! You’ve been warned!

Although I'm glad that the item that I was looking for was in stock, I was trying to avoid going into the store. I tried to order the item online for store curbside pickup. There was an error during purchasing and I was instructed to call the store. I called the store only to find someone that was not interested in helping me. Online page showed two in stock but the person that answered the phone stated that if I got an error during purchasing, it meant they were out of stock. I asked if they could just double check since website was showing two in stock. Was put on hold for 30 minutes with no follow up. I hung up and drove to the store and purchased the item. Wish I would not have had to go into the store.

This store has horrible product knowledge and customer service. They refused to return a space heater I bought with an extended warranty and proceeded to lecture me about how I bought the wrong device. I wish I could give them negative stars. I even reached out to the store I did the original purchase with and they said this store is going against corporate policy for returns. I asked for clarification about why they won’t do the return to understand if their sales numbers are bad and the sales guy just clicked his pen anxiously and nervously before saying he would call his manager and never returned to resolve the issue.

The store is very neat, clean and well arranged. I received some individual attention from employee Charles Duvic. I had in my cart a Kindling wood splitter and he approached me to ask if I was finding everything alright. Conversation led to wood burning stoves and I told him I had one and was considering an insert. He showed me pictures on his phone of the same Kindling splitter he bought. We walked to a nearby computer and he took the time to log in, pull up and explore a wood burning fireplace insert with me on the store website. This is great customer service that I will remember when it's time for that insert.

Checkout required “CHAT HELP” to complete the purchase. This was due to the “Promo Code” on a Coupon I’d received in the mail not working during checkout. ‘Gunnar” joined me in a “chat” and he created a different code for me which worked. Other than this distraction/annoyance…it was a good experience purchasing a Utility Sink for Garage/Laundry Room which does NOT appear in the ordinary catalog but was found via a Google Search. I’m an “Advantage” Customer and would have hoped for a more streamlined experience ….but the purchase was completed successfully via the “Chat” function. Kind regards….ghorn

The only thing I could not find was the makeup counter...no but for real this is in fact a boy store through and through, went in with the hubby and well now he is gonna have to endure an Ulta trip is all I'm saying. With that, the people are awesome, friendly and they know their store. The store is very clean and if I knew what I was even in there for I'm sure it would be easy to navigate. But, since I do not it was just alot metal, rubber, sharp edges, straps, big tools, little tools and I am glad I had the experience but not really my thing.

BOGGEST RIP OFF I’VE EXPERIENCED IN MY 55 YEARS ON THIS PLANET!!! 1- $4,000 on Top of the line presser washer 2- $400 Extended Warranty 3- Hours before it breaks 4- Hour round trip to drop of for repairs 5- Trips 45 Miles each way 6- Times in for the SAME REPAIR!! 0- Others having ANY issues with same PW! $1,000 spent fixing machine under “warranty” ZERO Service whatsoever ZERO response from Manager ZERO response from Corporate HQ ZERO DOLLARS SPENT HERE IN FUTURE!!! THIS PLACE SUCKS! STEER CLEAR OR YOU COULD BE NEXT!!

Today, I had an appointment scheduled with the Service Department at Northern Tools and both Chris and AJ took care of me. The Customer Service they provided was Great from beginning to end. I appreciate how they communicated the entire process and helped me understand what to do for the warranty work on my new generator. Chris managed to complete my repairs all in a matter of hours. I was able to pick up my repaired generator on the same day! I will be returning here in the future. Thank you again Chris and AJ.

Tried to place order online, which then directed me to the store. Person at store that answered the phone was not helpful and not very knowledgable, and he referred me to the 800#. Called 800#, lady was nice but was not able to help me with the order and delivery to my house. Charge me extra for having it shipped to my house and would not credit me the difference after an hour of a mess of a process. I sure hope their products are better than their processes and employee training.

A quick and successful repair of my portable Westinghouse generator by Northern Tools, Master Technician Chris Mank. Chris was an exceptionally professional and courteous technician. His knowledge and skill quickly returned the generator to full operating levels. After locating the problem, he provided clear explanations and gave guidance on avoiding future problems. It is not possible to overstate the respect that Northern Tools has earned from me thanks to his efforts.

I purchased a Ryobi 40 volt electric lawn mower at Lowe's. They are Ryobi's warranty and service center in Austin. One of my bolts came off the handle attached to the main body and they told me they don't carry the part. So, I was given another area nuts and bolt company's name which turned out be a total dud. It has left me with a bad impression of Ryobi and their local warranty center, in this instance, Northern Tool & Equipment Co. on East Braker Road in Austin.

The averige wate time I have experienced at the Austin Northern Tool store is about 2 hours minimum. Only one checkout person a and that person is the least experianced employee on sight. When Iwas brought the wrong product for my order it took 45 minutes to get the maniger who promptly disappeared never to be seen again. Staff can. E everywhere but help at the counter can only be gotten when people standing in line start leaving. Every time 3 times sofar.

In the store over thirty minutes trying to find an associate to help me. When someone does finally help I am told they don’t have what I’m looking for in stock. But wait your website says you have it in stock. Answer, “Our inventory is all jacked up”. That is probably because you only have two employees on the floor and one guy at the Service dept window who is on the phone trying to fix the printer! I’ll find some where else to spend my $1000 bucks! FTP

In trying to locate hard to find polisher/grinder accessory part...previously damaged ...received excellent customer service to include them ensuring that the selected part actually fit (non standard sizing). They were the third attempt ..and their service and exceptional pricing ...when combined with ensuring ,fit,...well couldn't recommend them more highly. Please give them a visit...and believe you too will receive excellent price performance!

I went to buy FLEX FOLD SOLAR LIGHT 1000 lumen .I look all over in the store no luck locating the light . I ask one sale person to help me ( he said I don't know) Well I ask the cashier on the counter she Said ( we have 3 in stock also she point me the direction ) I went there no luck. I ask a different casher on the ck out counter. ( she said we don't have the light in stock) Three person 3 different answer. BAD CUSTOMER SERVICE

Took my Pressure washer in for repairs and the Technician there asked me several questions to help diagnose my machine. He stated that it would help keep cost down and speed up the repair time, I felt at ease leaving my machine for repairs being how knowledgeable the Technician was. I ended up getting my machine repaired and back to me in the same day. I will definitely use this shop for all my repairs

Whether online or in person at my local location (Austin, Texas), experience is always great. Folks in the Austin store are very helpful and knowledgeable, helping my to find things I didn’t even know I needed. Will continue purchasing from Northern Tool (as opposed to general retailers (who shall remain nameless), because the experience is so much better (especially in store). Chad Willman

I really try to buy from NT as I like their products and the store is close to me, but 3 recent online orders for pick up at the store have taken 7-9 weeks to arrive. Final straw was I tried to order a product advertised in their mail flyer but it was never to be found online or in store within 100 miles. Going back to HD to buy my products...

Really happy with my experience today. Was initially assisted over the phone and then greeted warmly by Laura. She directed me to Oscar, who quickly resolved my questions and directed me to the correct product. At the check-out, Laura presented me with a coupon, which I was able to use on the purchase...very good customer service.

Great tools but they do not accept credit cards without chips... Therefore I was forced to go pull cash out then return to purchase my items. On my last visit I was told the same but they were able to manually run my card which was great customer service and this time they refused... Inconcistency is terrible for customer service!

Phone number doesn't have an option for the outside pickup parking spot. Another customer was so frustrated that she walked inside to get her on-line order. I finally got customer service but before that I had to call an 800 number because I never received an email notification that my merchandise was ready to be picked up.

Well not the place to go if you need any kind of paint brush but they are kind of like Harbor F. but a little bit better quality and a smaller selection. It is usually more convenient than going down the road to another tool place. Their employees are always helpful. Their online catalog is bigger than you would imagine.

Drove to the store where I purchase a NORTHERN 3/4 deep chrome 1/2" drive socket long time ago and it cracked but was told they wouldn't warranty it because they don't have that brand no more (Their own name stamped on it) I guess Harbor Freight will get my bussiness now. No questions, No receipts & No hassle warranty.

I have shopped at your store in Jacksonville, Florida and loved it for years. You always have whatever I need and more. Having recently moved to Austin, imagine my delight on finding you have a stoe here as well. I have just ordered an item for store pick-up and willo see you ths afternoon. I am thrilled you are here!

Oskar at the Braker lane location in Austin Tx was extremely helpful and very knowledgeable about the machine itself and he was someone that I would recommend to another party to go. Talk to you at this store because he knows what the heck he’s talking about. Thank you for the pleasurable experience I will be back.

talking with the person on chat line was very helpful the filling out of the address was dificult as i live on a private rd and have to put in both a street address and my po box# because if i dont the postal service gets confused as there is no postal delivery on this rd so the billing address has to be different

This rating could be higher. They want it from my initial use of the online purchase. It has been straight forward and easy. I have not picked up my stuff and so it is a limited experience. Maybe they should have asked for my impression after I have completed my purchase. I hope that things only get better.

I have been in here a few times as it's somewhat close by. Employees always ask if you need help looking for something, I normally do. They go out of their way and all seem to care about doing a good job. Customer service seems pretty hard to come by anymore, but here they still get it. That's appreciated.

I use this site often before I travel into my local NT stores. Easy to find in-stock products in *all* stores near me, which seems unusually hard for other companies. Sometimes there's a delay (when paying online) for Cloudflare to verify that NorthernTool is a secure website. :-)

Northern Tool promised less than 2-hr pickup and then canceled my order due to “product availability”. I later learned that they have the product in stock but it was on the delivery truck and they were too lazy to unload the truck. First and LAST experience with this company!!!

Seriously, I have never had to walk out of a store without paying for my items because they wouldn't take a non chip card anywhere in my life, until today. That's a really stupid business practice, especially as I now plan to spend my tax return card(non chip) somewhere else.

I've been shopping here for a few years. I've always had great service with them. Good selection of tools and other goods. A step above harbor freight for most items. I've only recently had to return an item and that experience was good as well. Friendly staff and helpful.

Place is quite a gem to discover. Has lots of tools and very useful employees who not only know what they have available but whom are willing to go the extra distance to help you get what you came for as well as suggest other options which might work for your need.

Been shopping here a long time and everyone is always super helpful but last night Oscar went above and beyond to help me and really saved me in a pinch. I really appreciate him and he’s so knowledgeable that the team instantly thought of him to help me.

I went here looking for a tarp. This store has a variety of items from mowing equipment to generators to welders and the list goes on. There are some name brand items and then they have their house brand. Good place to find any oddity on your list.

love this store, a lot. customer service is spotty. either they help you in the store OR they help you check out. NEVER both in my experiences. also, more than 1 cashier during "rushes" would help their teammate out & get faster customer service.

They usually have what I need and it's usually reasonably priced. I'll never understand why they bother to sell oxygen and acetylene cylinders and don't fill them. Any welding supply store will sell you the same size cylinders, quite a bit

Hard to find a salesperson to help. Not everyone is helpful. And get rid of this ridiculous masking requirement. The store is huge and there is plenty of room to distance. Only hassle the outrageous violators, not the casual mask slippage.

The staff is pretty friendly. The selection of tools is relatively good. They have both brand name tools and off brands as well. The layout is a bit confusing and it makes it hard to find specific things like ear protection or ammo boxes.

The girls at the front counter should watch what they say concerning husbands and men at the counter.... go ahead and give him a call, not very professional.... and yes, to answer her question, I would be mad.... and if you are going to

I walked in and was offered help promptly, the staff answered my questions, and they were even animal friendly. I got what I needed at a good price after sorting through their inventory, and they made getting the military discount easy.

I am Susan Viering. Charles died October 20221. We live in Azle, TX 76020 He and I always loved shopping in your store off of Interstate 30 I will be shopping more online because of cost of gas. Thank you for always being so helpful.

price was great easy to order fast shipping will see how product is once we receive it! also got a 5$ off coupon for first time customer. only problem we also qualified for a 20 dollar e gift card but would only let me use one code.

I love shopping online at Northern Tool! It is so easy to shop, place orders and get what you need when you need it, why go any where else? Plus I don't have to explain to my wife until the bill arrives!! Or all of the boxes...LOL!

Great employees,management hands down! Picked up some items went to check out price rang up different then on display . Mgr. came out and went above & beyond to make it right . So from now on they have my business. thank you NTE.

3 months they had 2 of my heaters to repair and could not figure it out. Picked them up and brought them to Hotsy on Friday afternoon, ready and completed by Monday morning. Will not bring any equipment here again for services

This site is very user friendly. I was allowed to do a live chat which helped guide me to a satisfactory ending for my order. The service persons were both friendly and professional as well as patient. I thank you very much.

Ordering was easy. The reviews say returns are easy if there is a problem. Shipping was more expensive than it should have been, but with the other two positives, I went ahead and placed an order. Hope it arrives intact.

I have never shopped at Northern Tool because we do not have one in College Station Texas. I made my purchase online and it was very simple. I was very happy with my experience and really liked the promo code savings.

I recently exchanged a tool here and had never visited Northern Tool. I didn’t catch the staff members names, but I had interactions with two of them and they were really kind and helpful. Great customer service

I like this store -- the location is convenient, has ample parking, and the staff are always helpful. I always end up buying more things here than I intended as they always have a sale on really good tools.

To tell you the truth I was pleasantly surprised. Found band saw blades for my m18, blades that Home Depot should carry on stock on daily bases but no luck with HD and just lucky enough Northern Tool.

In spite of the trouble in this part of Austin, and I've lived/worked in Austin for 50 years, the folks in this store try to keep trouble out and the customer experience positive. I like this store!

Quite possibly the worst customer service experience I've ever witnessed. The lady behind the register should not work here. Won't be spending any more money here. Management isn't much help either.

Went there today looking at tool boxes for my tree service company truck and the guy went out immediately with a tape Measure helped me look at toolboxes and was super helpful. Hard to find good

Shipping charges are ridiculous! Most all businesses dismiss these charges once you spend at least $100 to $150 with them. But not Northern Tools. Guess this will be my last purchase with them.

I use them to supply a lot of my business needs and have been very happy with the products and service. I have and will continue to recommend them to other people that need what they can offer

This is by far one of my favorite places for home furnishings! My new bathroom accessories are perfect! Everything is such amazing quality, and I always get complements on my pieces from here.

Northern Tool is a great place for items used in my business. If they do not have the item it is a very short time when they will have the items not in stock. Well maintained store. Thank you.

Affordable prices!! Very pleased with my online purchase. Love the option for ship to store near me so I can pick up my order. I have had packages stolen if left on my door step. Thank you!

As first item ordering, It did not allow me to put the $5 promo code. I encountered "cookies" error and prevented me from signing in. Also, I have to retry 3 times to checkout .

I can only speak of the ordering process so it was so easy to order, the store selection seems very good and i love being able to order online and pick up at the store...

All works great. Only issue I have is that I can only use 2 gift cards on line. I live far from a NT location so I have to shop elsewhere because of this reason. Thanks.

have not shopped at this store, since I was charged shipping for not opening a account my rating for all Northern tool stores is a 3. I feel a rating of 2.5 is generous.

The folks were helpful and easy-going, laughing with the customers but always professional and on-task to get everyone taken care of. Good crew working there 12-29-21.

Staff were friendly and helpful. Shame the guy in the queue ahead of me wasn't as organised. Another register was open rapidly for me and one other behind this person.

Had to ask for a cart to load an engine hoist by myself. And I'm surprised they didn't tell me to bring the cart back in the store. The engine hoist weighs 190 pounds.

So the mdse and employees are great, only bad stars as it was out of many of the sales items. Make sure to order ahead online or check stock to avoid disappointment.

Awesome time here ..if I could i would buy everything in the store . But on the larealz the customer service was amazing very knowledgeable staff and helpful

Even with buying the Advantage Membership with my purchase of a kerosine heater, I saved over $75 compared to the Amazon price and still got free shipping.

Pretty good selection of tools a few big name brands and great prices, I just bought a 4inch 420cc chipper shredder for only $750 that was a deal.

Went in and the service was awesome. They helped me find what I needed and offered additional items. My place to shop. I'll be back for sure.

Very busy store, yet the employees still remain positive and helpful. Sebastian went out of his way to help me sort out an order. Thank You.

Ive been to the retail store but i bought the datavac online and the buying experience was easy. dont have the product yet so theres that.

Staff is always friendly and helpful. Store is usually very well stocked, even with all the supply chain BS going on at the current time.

Quality products at fair prices. Gave a 4 rating because website is clunky and offer said provide email for $5 coupon, which never came.

Hello I bought some equipment here and I really appreciated the help from the staff. I will go back to look at the Milwaukee section.

The store is well located and easy to find, great customer service, includes on-line ordering which is very user friendly.

Northern tool has improved over the last several years. Great variety of products and helpful staff.

Great place to check out. Reasonably priced items. More inventory than the bigger box stores.

Friendly service every time I’ve been there. Picked up a wire mesh trailer at a great price.

easy to navigate website and great products, always sent very promptly! Will buy again!

Always have what I need when I need it. A thousand times better option than amazon.

Pleasant I’d have to say. Clean and organized store. Good buys. Happy here.

Their products are good. The sales staff could be more helpful.

Cashier was friendly and the sale on AA batteries was great!

Have always have great service. Clean and organized store.

nice service folks, knowledgable about their products

Nice app works good very pleased