I don't remember the name of the gentleman but he was awesome. He did this thing where he loosened boots over his leg despite having a bad back. He was super fun to talk to and he made the trip even more enjoyable. My husband and I have always loved Red Wing for their almost indestructible boots as he's a roofer but the associate made the trip downright fun. I wasn't originally looking for boots for me but I'm more than happy I got them anyway. I'm on my feet all day and switching to boots over athletic shoes has made working way easier. Heads up though on the women's sizes. I'm usually a size 9 women’s shoe but I had to go up to 11.5 if I remember correctly. They're wicked narrow so don't be surprised if you have to go up quite a bit to fit your toe box or even switch to men's sizes. The reason I went with the boots I did rather than switching to a men's size was they were super comfortable on my hips once I got the right size. I have two hip replacements so it's vital that whatever I wear isn't too strenuous on my lower back area. Anyway, I totally recommend Red Wing and don't shop anywhere else for boots. Their stuff lasts forever if you treat it right or a few years if your abuse them in construction with hot pitch and whatnot.

The boots are great - fit like a glove and super comfy. Glad they are made in the USA. The service here is shady - brought a pair of boots back for warranty repair, shop sent them back to Redwing corporate, that was approx 1.5 years ago. My size was on back order. Now...shockingly....the shop has no record, even with a ticket, of my boots being turned in. So someone has to talk with someone else, who has to talk with someone else's boss....blah...blah....blah. i guess the 24 years i've been coming to this location (when they were on Hanna ave) is irrelevant and the ticket is useless. I'll be taking my business to another shop. Update 10Feb23 The shop came through and honored their word - replacement boots came in. Updated the review.

I was in the market for a new pair of steel toe dress shoes for work. I had never been to an actual "work" shoe store before, so I wasn't sure what to expect. There was a very large selection to select from. I met a saleswoman by the name Leslie who was extremely helpful and knowledgeable! She was very personable and professional too! She showed me numerous pair of shoes even stayed past closing to ensure everything was perfect with the pair I selected. I was especially happy that there was a 30 day exchange policy, not a normal exchange policy where you can't wear them during that 30 days; but you can actually wear the shoes every single day to see if they're going to be a good fit. I will definitely be returning for my next pair.

Called ahead to make sure they had a shoe my husband was looking for, guy said they had them, he ask the price, he tells us and says oh and you have a 20% off union discount, which he then stated the new price with the discount. We say ok we will be in, we where already out so headed that way. We get there and they ring him up and ask for his union card, he didn't have it on him, he said you guys where the one who mentioned it and told me the price. Magically no one remembered speaking to him (the whole 2 employees there, may have been more in back). They said they wouldn't give it to him that "too many people try to cheat the system." (Im sure over a whole whopping 20%) After that comment we politely left.

I have bought my boots from the 935 Hanna st location for the last 4 years and I don't plan to go else where, they have a great knowledgeable staff,great selection, and stand behind there boots. I bought a pair two months ago, first time ever, and it was a new design of boot, normally I have went with the same pair but I wanted a change. So I tried this pair and loved them with the new insouls, then I noticed they were cracking at the same place I bend my foot to bend down. So I took them up there a d they switched them out for a new pair and said if it happens again we will try a different boot. They are the best. Only took 10 mins. Probably took longer to write this.

First of all, I love the look of Red Wing. The boots look great! Unfortunately not fit for work. I am lucky to get four months out of s pair before they fall apart. Aside from that, someone that spends 200+ dollars on a pair of boots should know when and if they are coming. Called this evening and Wes(spelling) could not assist me with tracking my boots. I would think it vital for someone to be in the store at all times that can help with every customers need. Of course that is just a personal thought. TIMBERLAND PRO MET for life. Easier, more durable, and quicker on delivery. Last time I shop Red Wing.

Way too expensive. If you want good boots for thier prices, get a pair of Ariat boots at Tractor supply company or Rural King, or online. They are expensive also, but come with a " lifetime" warranty. No questions asked.! I work construction , hunt, fish and camp in my boots. I have one pair Ariat" that I paid $350.00 for almost 20 yrs ago. I'm wearing them now. Waterproof and comfortable. I have worn out Redwing boots in just one season, b.s. warranty. If you want regular shoes, not boots, then I don't know but they are really expensive there.!

This is the second year that my work has given me a certificate. I ordered shoes and they told me they would call me as soon as they arrived. Took my phone number and never called 3 weeks later I don't get a call so I go up there, and would you know it, they had them in stock for over a week. Awful customer service, if there were more workboot companies then redwong would be put out of business with their subpar employees

Sales associate did not approach me with “May I help you” or make any inquiry as to what I may be looking for. I had to make contact with her and felt like she was not interested in my business. I’ve purchased my work boots there for many years and was looking to purchase another pair today. Her lack of professional attitude cost her a sale and probably cost the store any of my future business

Was in town for the day and stopped in here and knew exactly what I was looking for and they had it in stock. The gentleman working there was very friendly and very knowledgeable and told me some of the benefits of owning redwing boots. I was very happy with both the boot that I bought and the service that this gentleman provided. Will definitely be back if I’m in the area.

Giving the kind of service everyone deserves. I was very well taken care of as a customer. I will return no doubt. Extremely friendly staff and if you're just shopping they will let you stay alone without bugging you, but we'll be there every step of the way when you have questions. I wish all stores could have the knowledge in the professionalism as red wing stores do.

The sales associate (I wish I could remember his name - younger with tattoos,) was AWESOME. Patient with me as I tried on 5 different pairs/styles. He also gave really good advice on fit. Everyone knows how quality Red Wing boots are (I bought a pair of Iron Rangers,) but their salespeople are as quality as the product. I would recommend this store, 100%. Thank you!

IF ur feet hurt; this is a wonderful place to go My Grandfather told me to put this type of boot on my feet back when I was growing up. I am glad I listened. well worth the money. They do provide a brand called Irish setters to help with the pocket book they offer toe protection for 40.00 more well worth the investment to allow ur boots to last 1 to 2 years more

I just had another excellent experience getting a new pair of boots. Once more the level of service was beyond compare. See my previous review from last year below, and if you have any doubts, try them yourself. You won't be disappointed. The guys here were more than happy to take very good care of me. Awesome service here, I will keep coming to this store.

Employees were very friendly. They helped me find the boots I was looking for and the accessories as well. They also got me a free pair of the best socks I've ever worn with a coupon I didn't know about. The service was quick too. In and out with everything I needed in about 10 minutes. I would suggest going here for anyone who needs new boots.

I went in looking for Vasque Boots. Kisha, the associate at the store, right away showed me the ones she had on. She commented how much she loved them. I tried on two sizes and found the right fit. She took off a promotional offer without me having to ask for it. Awesome boots and service with a smile. Thanks Kisha, well done. I will be back.

Service was very good. Sales lady very attentive and knows her boots. If you have questions about boots for specific jobs or activities this is the store 4 u. Gave 4 stars instead of five one reason redwing not making boot as comfortable as they used to. They want to sell the 60 dollar insole. Buy boots here buy insole at a boxstore.

I will 100% come back to this Redwing location next time I need a pair of boots. They were extremely helpful and took the time to help me find exactly what I needed. Redwing boots are high quality, but the service at this location is the best around. I highly recommend checking them out if you are in need of a good pair of boots!

This 4-star review doesn't represent the service that I received that was top-notch. It was just the selection. Now in some ways that's also my my own issue since I wear a size 15, so I just have to pick the best of what they have in my size in the end I bought a comfortable pair and that's all that matters in the end

Trash. Paid $300 for a pair of shoes that were made in the USA. Lasted 6 weeks and fell apart. They wouldn't honor the warranty. Said it was "the way I walked, and wasn't covered." Bought a $59 pair of Chinese Nike's and had them 9 months and still going strong. Save your money and don't even bother with this place.

I have been here several times to get work boots. Everytime I have received great customer service as well as a great pair of boots. The staff there, make it a very welcoming atmosphere. Was just there tonite and was glad I went. I will be back and would recommend this place to anyone needing a good pair of boots.

Boots didn’t even last a year. I have never had a pair boots that worn down like this before . For how expensive they are you would like they would last at least 2 years. And of course the warranty doesn’t even cover it. Huge disappointment and I will never buy a pair of boots for $260+ from redwing again. Sad

Selection Is quite varied. Quality has never faded over the years. Shoes, work shoes, work boots, hunting boots, socks, & some accessories. Staff is trained, knowledgeable, & helpful without being pushy or bossy. Options are discussed & explained. You need work shoes them this Red Wing is the place for you.

Whent in looking for motorcycle riding boots. Did not have what I was looking for but still helped me by using their sizing machine so I know exactly what size I am in. It also told me I have low arches that they had inserts for. Got the inserts, and they really helped pain in my knees/back and feet...

This is the best place to get Red Wings for a good price. Red Wings are expensive because they are made so good and are dependable but with dependability comes price. At this outlet we paid half the price on the exact same boots as our local store. It was really worth the 45 min drive!!

The hospitality and the willingness to help and the huge selection had I been looking for something specific other than what I was there for was phenomenal super great experience been dealing with red wing for approximately 8 years I definitely live by their product it's the real deal.

35 years of using Red Wing boots. In my experience and use they formed my opinion that these are the best. #1 in comfort, durability, performance, safety, and simply doing what boots need to do. Gary Barrett is knowledgeable and provides excellent service. 100% recommend Red Wing Shoes

The worst boots I've ever owned. Felt like I was standing on a marble under the ball of my left foot. Felt like I had a thorn stuck in my left heel. Returned for a refund and was old guy at the register was very rude. Never ever never again will I pay the price for second rate boots.

Had a good experience, bought a pair of boots back in September and the front end of them was starting to peel off already in October. I brought them back and the gentleman there was quick to let me pick out another pair of boots. He wasn't real personable but was very professional.

I highly recommend this store, we went for a warranty exchange with no receipt and for some reason without any record on their system too, they did the exchange without any problems and also they gave donuts to my kids , from now on I will only buy my work shoes from them.

The gentleman assisted me with my purchase. Found my last item from a previous purchase and got me the same item. I was a little disappointed with the 30$ coupon I thought I was going to be able to use. Only got 20$ off my purchase. But overall it was good.

Jeff was great! He sized my foot, answered my questions, was accessible and gave suggestions, but did not pressure. Small place, but nice selection. Got some classic 8 inch Irish Setters in the clearance section, plan to have them awhile.

I came in to purchase a pair of boots for an employee and Caleb was awesome. He helped set me up with a corporate account we can use for future purchases. He was very customer- service oriented and professional, but also kind and funny.

Everything was great up until I got my boots and looked at the tag. I buy Red Wings because they are made here in the USA but these boots were NOT made here. I have worn these boots since 2002 but this will be my last pair!

I love red wing boots, been a dedicated customer for years, that said the salesman wes got mad at me and rolled his eyes when I asked to try a different pair of boots, very rude and unprofessional but great boots

Salesman had a bad attitude. Tried to tell my boyfriend twice he needed surgery on his foot before buying a pair of boots. Very unwilling to help look for a pair of boots that would fit. Lazy.

David was incredibly helpful! Took his time, showed me many options, gave valuable input, and helped me find the perfect work boot! Excellent customer service! Highly recommend!

Love this location every time i walk in i feel so welcome and comfortable the staff is so awesome i cant say enough about them. I buy all my Red wing boots and accessories here

Nice store! The associate let me be while I was looking around and helped me right away when I asked to try on a couple pairs of boots. Super easy experience and cool staff!!

Went in there with a blown out sole on my boot and was out of there in 5 minutes with a fresh new pair of boots on my feet. Didn't cost me anything. That was unbelievable!!

I bought my 4th pair of Redwings work boots. In at least 21 years. The sales men Wes was very helpful. I do love the new store on 31. I use to go to the store on Hana.

Only place I'll go for work boots. The new store is excellent, layout makes for a quick visit, and the staff is ready and able to provide you the boot/shoe you need.

I don't shop there anymore, They sell know dresses shoes Tennis shoes and boots only, When I was asking them why they acted like they could care less...

Rude uppity nose in the air type of guys that work here. They were so rude I couldn’t buy from someone like that. I’ll take my business elsewhere.

Best service, I'll only buy boots from Red Wing they stand by their products 100% and prove it time after time. The new store is nice too

The salesperson was very knowledgeable and helpful in selecting the right boot for my needs. If you care about your feet go to RedWing!!!

Had an idea what I was looking for, Ryan the sales associate helped me select what was right for me. Quality product at the right price.

This place used to be on Hanna Avenue been Buying shoes here since the early nineties always have my size great fit great people working

Had bought some boots this past winter. The toe of the boot was wearing off. Took them in and Greg replaced them with out charge

Let me tell you what! These people in this store are phenomenal! Customer service top notch and quality of boot, unmatched.

Prices may be a little high, but the quality is absolutely worth it. Their boots are the most comfortable I have ever worn.

Red Wing Shoes are very good shoes and they guarantee them for a long time life I believe excellent shoes and boots

The employees know a great deal about the products and are highly professional. I will be a returning customer.

Very disrespectful customer service those two guys must need to get layed very aggressive and condescending.

Prompt service, good quality boots! And knowledgeable staff, everything you need, to beef up your boot game.

There are 3 people that work here. Two are great and one is terrible. See if you can spot the terrible one.

Not the same company anymore won’t warranty product unless it has a factory defect no more 1 year warranty

Great place. In and out in 10 minutes. They knew exactly what I needed due to being a repeat customer

Great place to buy work shoes and boots. Prices are are a little high on some of the shoes and boots.

Been buying shoes there for the last 4 years. They are friendly and helpful. Awesome boots as well

Not great customer service tended to everyone nicely but I was left on my own to find my shoes

Great friendly staff that I could talk to for hours about shoes! I would love to work here.

Helpful staff pointed me to clearance boots at half the price of what I was going to buy.

Wish they had a larger selection of women's work shoes but the workers are very nice

Friendly staff. Ashley (sp) was very helpful and patient. Great customer service.

Excellent selection, very friendly staff, clean store. They listen to your needs.

I've been there multiple times and the customer service is amazing every time!

Excellent service, took time to meet my needs for a high quality work boot.

Got a set of new boots here for work New boots every year 12 yrs straight.

I have always had a good experience at any red wing store I go to

Very helpful and got a pair of work shoes that will work for me.

By associate was so nice and patient! I love my new work shoes!

Great service. Nice store. Greg is a high caliber human being.

Great service and knowledgeable staff. Amazing experience.

I love Redwing boots! Staff here is very helpful and nice.

Great boots only ones I will put on. Friendly staff

The salesman are as always super nice and helpful..

Great salesman. Was extremely quick and easy.

Best place to get work shoes!

Great place to get shoes!