Staff is very knowledgeable and very responsive with any and all the questions I had. Casey contacted my by phone several times to help me troubleshoot setting up the system and my system works great! This was my first home arcade system, and it was a success thanks to RetroActive's youtube videos and the staffs knowledge and help.

Big thank you to Retro Active Arcade staffs for helping me built and customized my dream arcade machine. They had been giving me amazing services by answering every phone call and answering every questions I had. I highly recommend them if you ever need a customize arcade. Amazing and helpful customer services.

Wow! I was amazed by the quality of items, communication, and fast shipping times. Bought some amazing and original arcade artwork from the early 1980's and I am VERY happy. I then placed a second order and will be placing yet another order as Retro Active Arcade Ltd is absolutely amazing to deal with. A++

I'm a new arcade builder, and my experiences with Retro Active have been fantastic. Whether I need an answer about a certain part and it's compatibility with my builds, or a issue I have with an order I've placed, Retro Active is quick to respond, answer my questions, and fix what needs fixing.

The people working here have always been helpful when I was trying to find arcade parts. I just walk in, explain what I am trying to do, and they helped me out quickly. The prices are competitive with most online options as well, especially after considering I can do a local pickup/no shipping.

Hand built quality from the ground up. I found them on insta after being unhappy with several cheaper products that I purchased and returned. So glad I found their posts. You can see the care and quality in the product. Tons of games, lots of fun, the whole family plays. Can't recommend enough.

Machine Ive been waiting for since i was in the 80’s, the quality is fantastic, and working with Jacklyn was real good, she kept me up to date until I got machine, and even helped in loading it, into my truck, I would buy from them again and would recommend Retro Active Arcade to anyone.

I have a hard time getting in contact with them. I left several emails about an amplifier not working and i cant get anyone to respond to me for months now. If i can get a hold of someone i will be more than happy to change my review if i can get this fixed.

An outstanding local business that knows what it takes to build a kickA&& arcade machine. They recently did a custom pedestal for me and it’s everything I’ve always wanted PLUS they stand behind their product and their service. Two thumbs way way up!

5 stars without question for Retro Active Arcades. The entire team from start to finish was helpful and responsive to any questions I had, and made the entire process easy. I had a 4 player control panel made and it works and looks great.

I placed my first order with Retro Active Arcade a couple of weeks ago for some parts and a light gun. Shipping was fairly quick and the product quality is top notch. Shipping cost is a little high for my liking however. Overall, I'm very

I've been following Retro Active Arcade online and at various trade shows for years. Casey and his staff were always courteous and informative each time I had any questions. I recently pulled the trigger on a Bartop with stand and my only

Retro Active is the place you want to go if you are looking for a QUALITY MACHINE !!!!! The craftsmanship is top notch, and even in places you can't even see ( on the inside of the cabinet ), there are fine details that show they are true

I recently purchased a bar top arcade for our Code Ninjas center, and I had a fantastic experience with Retro Active Arcade. The arcade machine was built with great attention to detail and exceeded my expectations in terms of quality and

Company was amazing in providing a high quality product and with quick customer service. 1st time building my own 4 player pedestal arcade with a live edge walnut slab. All the joysticks and pushbuttons were shipped to Ontario quickly.

These guys are amazing! Ordered the 2 player brute. The machine runs perfectly and simple to use. The attention to detail and the quality of materials in this build is unbelievable. I can't imagine anyone else builds a better machine.

Ok I blew what I thought was my budget. Never should have asked my kids for an opinion. Bought the Raptor. Casey was open and informative in answering questions while leaving me to decide on what I wanted. No regrets, it’s an amazing

I wanted to take the time to let anyone who is considering pitching a purchasing from Retro Active Arcade to simply not hesitate. The customer service is exceptional. I’ve called many times to ask for advice or to talk about products

I had the pleasure of purchasing one 2 player stand up Arcade machine with 5000 games and I am so very Happy. The quality and service from Casey and Jacklyne surpassed my expectations by leaps and bounds. Anyone who is looking for an

Great experience. I wasn’t sure what I was looking for other than a way to make memories and revisit some. The two player stand up with the light guns is perfect. Delivery made it to my door and set up was a snap:) great family fun

Awesome service. Bought my machine back in 2018 and never had any issues. Runs amazing just broke a button and needed some new parts. Tech got me the same parts helped with installation couldn’t be happier. Highly recommend!

Jaclyne with customer service did a great job with guiding me through a small startup issue. She took the time to explain in detail what needed to be done to correct the problem. Everything is up and running just fine again!

Everyone at Retro Active was great to deal with. They walked me through my options and explained everything I needed to know. Have had my game for nearly a month and it's everything I'd hoped. These people are the best!

Casey was able to repair a board heat sink issue I had. The service is great, and the prices are competitive. The stand up arcade machine that I was able to build with all the parts from Retro Active is perfect.

I've made two orders with Retro Active Arcade over the past 6 weeks for buttons and joysticks. Both orders were packed well (thank goodness, more below), worked great, and we're shipped by them quickly.

They provided our oil site with a pedestal machine. It is a really well built unit that gets a lot of use up on site! We had a drive die and they were able to fix it up very quickly.

I have not received my 4 player pedestal as of yet. It's shipping now, but I wanted to give a review on my experience with the company and I will update this once I get my system.

I bought some stuff from their website to customize my stick and it works out great. The customer service email was great as well! Highly recommended!!

EDIT - Revising my review after they sent me the remaining buttons. I'm glad we were able to resolve the issue!

Bought some parts for this 4 player arcade. Turned out fantastic, quality items. Thanks for fast shipping ,