Vince Ippolito Desjardins Insurance Agent

222 reviews

980 Fraser Dr Ste 105, Burlington, ON L7L 5P5, Canada

www.vinceippolito.ca

+19053321234

About

Vince Ippolito Desjardins Insurance Agent is a Insurance agency located at 980 Fraser Dr Ste 105, Burlington, ON L7L 5P5, Canada. It has received 222 reviews with an average rating of 4.8 stars.

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Hours

Monday9AM-5PM
TuesdayClosed
WednesdayClosed
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Vince Ippolito Desjardins Insurance Agent: 980 Fraser Dr Ste 105, Burlington, ON L7L 5P5, Canada

  • Vince Ippolito Desjardins Insurance Agent has 4.8 stars from 222 reviews

  • Insurance agency

  • "Awesome service!! Super nice staff at times would give a 5 star but one employee named Stefanie Pequeneza was quite rude and doesn't respect customers, which was quite disappointing"

    "I usually don’t write reviews but after my experience with James I felt that I need to give credit where it’s due"

    "I was looking for motorcycle insurance & had contacted just about everyone in the province who offers it, including a different Desjardins agent"

    "I am so happy I made the switch to this insurance agency it is second to none in my opinion"

    "This insurance agency is truly remarkable and theres a reason they are highly rated"

Reviews

  • Kassandra Chevalier

Awesome service!! Super nice staff at times would give a 5 star but one employee named Stefanie Pequeneza was quite rude and doesn't respect customers, which was quite disappointing... I've requested to speak to someone by their name whom was familiar with my claim\case and she continued to refused to transfer me even after many requests to do so (she even confirmed the person i was looking to talk to was not busy and was in the office that time and moment) she continued and asked if i was even a client and claims she was a little lost that morning? She could not give me a valid reason why she couldn't transfer me, she simply didn't want to do it, she didn't want to help. I had to hang up and personally email the person I was trying to contact and get them to call me instead. would give a 5 star but because of this unprofessional disappointing moment it's 3 Stars for me. I've expected some kind of respect as all the other employees give and do. she did NOT do her best. it made me not want to call that place anymore.

  • Thy Nguyen

I usually don’t write reviews but after my experience with James I felt that I need to give credit where it’s due. My partner and I went to four different insurance broker to try to get insurance for our commercial property and was told that we would not be eligible for insurance, which was unheard of. We spoke to James about our concerns which he reassured us that he we look into it. We sent James the requirements from our mortgage lender and Within a few hours James responded to us. He gave us insight and educated us on the issues we were facing; which was possibly the reason why other brokers were not able to help us. James took it upon himself to connect with our mortgage lender, our broker, and our agent to rectify the issues. Within two days James was able to get us insurance that met our lenders requirements and ours. Our experience with James was amazing! Highly recommend!

  • Kris Bygott

I was looking for motorcycle insurance & had contacted just about everyone in the province who offers it, including a different Desjardins agent. I had already written off Desjardins as I was told they couldn't offer what I was looking for. Not only were they able to offer exactly what I wanted, but they were able to do it 15% less than anybody else! After looking at options for things I have insured elsewhere, I'll be moving more of my stuff to this team once those renewals come around. Lucas went above & beyond to make sure I had everything I needed, offer advice on things I should consider (which I'll take him up on), and even at the end of the day was able to have my policy in place for the same day so I could enjoy my new toy! Never thought I'd rate insurance at 5* but this was by far the best interaction with setting up a new policy that I've seen in 30 years of driving.

  • Mike pilypaitis

I am so happy I made the switch to this insurance agency it is second to none in my opinion. First off your treated with respect and dignity. Previous agent dealt with always gave me the run around whenever had any concerns but with Vince he would explain everything very thouroughly and I always felt he had my best interest at heart.I would strongly recommend this agency to anyone especially if you want to be treated like a regular human being and not just a cash grab like most other insurance agencies these days where your just a number.What is also great about Vince Ippolito's agency his kindness and friendly approach is rubbed off on all his staff as I have noticed on many occasions when stopping by his office the staff always are smiling and friendly and go out of there way to make you feel right at home.Thank you Vince and all your staff for the great work you do!!!

  • Shiyamalan Harindiran

This insurance agency is truly remarkable and theres a reason they are highly rated. I had the pleasure of having an agent named James take care of my file and he was very quick efficient and extremely friendly. He was able to give us a quote that not only provided better coverage for our home than our previous insurance provider but also for around $80 less per month. I was so blown away by their service I had then decided to switch my car insurance too even though initially I only needed the home insurance switched. 5 stars isnt enough to express their service. My suggestion? Let their actions speak for themselves, give them a chance to give you a quote and you'll see for yourself as this agency really and truly wants to help put money back into your pocket. Thank you Vince, James and the rest of the team keep up the outstanding work!

  • Raz zem

I've been a client for a few years and only had my motorcycle insured with Vince...and I will say that their staff are very friendly, knowledgeable and very friendly. I had an issue with my previous broker and decided to call Vince and ended up dealing with Daniel. I will say that Daniel came thru and did everthing to help me out. So I just moved my house policy over and as soon as my vehicles expire...well its coming too... I also appreciate that they send out a personal birthday greetings and holiday greeting cards too.. Who else does that these days....NO one but Vince Ippolito & company... You guys truly know the meaning of customer service...reminds me of the older days when you had to earn a customer's trust, and Yes they did....and always have!!! You guys are awesome... Highly recommended..

  • Kyei Baffour

The best insurance company I have ever come across, I fill a form online when I was looking for a commercial insurance for my grocery and cosmetic store and Desjardins gave me a call, James was very serious and mean business, he did the work for me and gave me a great product that saves me 50% of the premium of the previous insurance company I talked to with even more and better coverage with no hassle, they answer their phone whenever you call and they reply to their emails faster. They just get the work done with no worries, absolutely peace of mind. I am in love with Desjardins insurance and I am going to set up my life insurance with them. You can trust them for all your insurance needs and I believed you would love them too.

  • Donna Cormier

I am so pleased to comment on the exceptional service received from one of your representatives! Her name is Jade Nodwell. From the very beginning of the quote that she provided on my daughter's insurance to the end with communicating directly with the dealership, her customer service skills were over and above. It is so nice to see exceptional time spent to treat people like individuals taking everything into consideration to personalize your insurance that suits you. We have our other insurances coming due in October n u can guarantee I will be reaching out to you Jade. Feel free to contact me if there is anything else I can do to spread the word of your amazing work you do. From a very satisfied customer!

  • Pete DeGroot

What a breath of fresh air! Absolutely the best service in the business and saved hundreds of dollars moving to State Farm after leaving my broker after over 30 years. If you stop by Vince's office the first thing you notice is that all the staff stop what they are doing and come greet you personally. Its nice to see that there are real people behind the phones and the consistency of the professionalism and knowledge. Every last detail is thought through including followup calls to ensure my satisfaction (and hand-written Christmas cards from the staff - been years since I got one of those!). I'll be honest I switched because of the cost, but I'm staying because of the service and piece of mind.

  • Blake Farrell

They dont care about their clients. Cancled due to non payment from employees incompetence. Asked to change my payment date 3 weeks in advanceto better suit my schedule i was told it went through. Ended up missing that payment because it wasn't actually moved. Sent them an email again 2 weeks in advance with an updated direct deposit slip as i changed banks. That was never processed and my payment was once again late. The third time i made an honest mistake and forgot to transfer money in time. Made the payment as soon as they would let me. Then Canceled for non payment. I have proof of all of this. But they dont care they just want to charge me more.

  • Andre Paul

Best office period! - I've worked with a lot of insurance companies over the years for cars, homes, and bikes. I have never had such a great bunch of people to help me. Jamie-Lee Williams is usually the guy I work with. Such a honest and straightforward guy. Always ready to help. That's service you can't buy. Anytime I call the office, everyone seems to have the same attitude and offer the same service. I was referred by a friend for motorcycle - the insurance was half what the other companies quoted - they know motorcycles - I switched all my vehicles and home - I have referred a few people who seem equally happy!

  • Teron Phillip

All of my experience here has been all positive and very motivating. I have 2 Bikes and am looking at getting a 3rd, I was able to get a quote on the phone in minutes along with numerous available options. Katharine Varaklis was patient in answering my many questions (and believe me, I had many). I felt her willingness to help me. Katharine even gave information about another option that I did not even know was available. If you have the opportunity to speak to Katharine, I promise you wont be disappointed. All in all really good people, really good experience. coming from someone who never does a Google review.

  • David Weiss

What an amazing Insurance company to deal with. Desjardin Burlington's office was so helpful and accommodating. A huge shout out to Kelly Tawse who was extremely cooperative, understood our company's insurance needs and did it all with a smile. Kelly is a step above all other insurance brokers and the difference is that she cared. Kelly wrote the book on efficiency. Our multi-family residential real estate portfolio is now insured with Desjardin and we are ecstatic that our insurance needs are all taken care of professionally and reasonably. Thank You Kelly and the Desjardin Burlington team.

  • N Johnston

The staff at Vince Ippolito's Desjardin Insurance Office are always willing to assist and help with all of my questions and concerns, regarding my insurance and financial requirements. One thing that quickly stands out, no matter who you end up talking to, the staff never miss a beat and are always willing to go the extra mile in providing the detailed information I need to select the right products. Thanks to Jamie, Carolina, Taylor, Rachel, and Sarah for your time, energy, willingness and direction ensuring that I select the right coverage and products that best protect my family and I.

  • Whiskey Jack

I have been dealing with Vince’s office for auto and motorcycle insurance since 2016. I never would have thought an insurance office would make life easier on me and my family. They are so friendly, helpful and professional. There aren’t many companies out there that understand good service, well, Vince and his team do. I have always believed when you do find a business was like this, you should support them all you can. Get to know the whole team and follow them on Facebook. I would highly recommend contacting Vince or any of his amazing staff to see if they can help your family too.

  • Katerina D

Professional, punctual, respectful , welcoming, super friendly ...those are just a few of many positives you will notice about members of this team. My emails and phone calls were always answered immediately and I was provided with a great deal on my insurance. They spent their time with me answering all of my questions, even after hours, and they continue to follow up with me to make sure all is well....I never felt being pressured into anything. They value their customers and make you feel comfortable and appreciated. I would recommend this office to anyone, anytime. Thank you !

  • Van Chau

I have been a customer with them for several years and interacted with many members of this desjardins branch, and all of them have been so helpful whether it's getting quotes, questions on my insurance, vehicle loans and also to help me get lower rates. I had my family and some of my friends switch over to them as well. When I had gotten into my accident and resolved the matter quickly without any headaches. In the past dealing with insurance companies have always seem tedious, but the people from Vince ippolito insurance were always helpful and easy talk to.

  • Extreme Re-Con. Inc.

I have been with a few different insurance agencies, but by far this agency is my favourite, they go above and beyond to make me satisfied,. We have been in 2 no fault accidents since Sept, and they have been nothing but amazing, I've heard of agencies that usually put up a fight about carseats in an accident, Vince's Desjardin is the first to get on the ball about them,. I recommend them to family and friends because I know that my family and friends deserve the best, They continue to amaze me and I'm so thankful for a company like them.

  • Patrizio Posteraro

Update. April.9, 2021. I have officially moved my whole portfolio over to this office. Great people. Nik is the man! But everyone there is available to help as they stated many times. Thank u to all! Nikil was very helpful with my insurance needs. Finally a smaller more friendly insurance broker. No call centres or much waiting at all, especially being from northern ontario being able to get things done over the phone or email is appreciated. Thank you Nikil and the whole team. Will def be recommending vinces office if the chance arises.

  • Jamie Davis

My car and home insurance were coming up for renewal with another insurer that I had been with for 12 years. I wanted to compare costs and coverages with other insurers so, Vince's office was one of the contacts I made. I went into their office and was very impressed with the professionalism and conduct of the staff. The coverages and costs they offered, were better than I was being offered for renewal. I've now tranferred my business. In addition to the great quality of service, I'm also saving money. I'm very happy with my choice.

  • Cynthia

We are so pleased with the seamless, professional, quick service from Jamie Williams. I was searching for insurance for a new vehicle and talked with a few agents from other companies who made it so complicated and when I thought I decided, I left emails and calls and days later received a call from a very disgruntled agent. It is then when I looked online, got Jamie on the phone and had the most pleasant conversation and have now switched all our insurance needs over to him. His execution and follow up have been excellent. Thanks

  • DAVE LAUS

We trusted Vince with handling our health benefits, business insurance, and investments. He gave us solid advice, superior service and proves to be a leader in the insurance world. His team is friendly and extremely professional. We can't thank Vince and his team enough for all the help they provided us, along with the very detailed policy information to make sure we understand everything about our policies. I have never had such a dedicated team to making sure our insurance coverage is accurate and efficient.

  • K Ogle

I must say I've dealt with a lot of insurance agencies throughout the years and by far Vince Ippolito's agency runs laps around them. I'm beyond impressed with how they treat you and care about you as a customer. It's a clear sign that there is proper leadership within the company and that is one that I'll give my business to time and time again. Thank you for making my life easier with my insurance needs, it's one less thing I have to worry about since I know I am in the best hands!

  • Aric McDermott

Anytime and everytime I need assistance with anything at all, this agency is always an amazing help. They answer my questions quickly and are always looking for my family's best interests. Been with Mr. Ippolito's Desjardin team for over a year now and they are 100% the best I could have asked for when it comes to meeting my insurance needs. They even sent me a card on my birthday! Now that's customer commitment. Thanks guys! Keep up the awesome work!

  • Kevin Wyatt

Last year, my girlfriend & I were exploring the idea of consolidating our auto/home insurance through one provider. We reached out to the Vince Ippolito team, and worked through Jamie Williams. Jamie was a pleasure to deal with, and porting our insurance over was very easy! Jamie has promptly answered all of our questions, and we are extremely happy with the service provided. I would strongly recommend anyone to reach out to the Vince Ippolito team!!

  • 3pointhustle

So i was calling around for insurance and I am not the most Intune with how to go about doing everything but man Philp from Desjardins helped me out every step of the way. He had information as soon as a I asked he replied right away. Truly the most convenient insurance company I've ever come across. Great service guys keep up the great work ! Also apologizes on the weird name I did make the account when I was quite young.... Best regards Anthony b.

  • Katie Vandongen

Highly recommend! While shopping around for insurance I discovered Vince Ippolito Insurance Agents in Burlington and decided to check them out. Upon arriving I was warmly welcomed by everyone in the office. Everyone was very professional and eager to help. Dealing with Sidney DeGroot was a wonderful experience. He was very helpful, confident, and knowledgeable. He answered and explained everything thoroughly. Very content with the whole experience.

  • Jake Pedler

Had the pleasure of knowing and dealing with Vince Ippolito over the years and always super impressed when attending their office. When entering all the staff make a point of getting up and greeting me with a handshake and offers of a water or coffee. In dealing with a recent claim they were so professional , compassionate and accessible. Simply put, this office is run well and I would recommend to family and friends.

  • Michael Nobleza

I was looking for insurance ad reached around to multiple companies (including my current provider). I either received quotes that were ridiculously priced or no answers at all. But these guys were willing to help me out and were very patient while I went back and for with multiple companies and them with my questions and concerns. I never felt pressured to sign on with them. Thank you for your great customer service.

  • Davis Ranick

I can't say enough good things about this team. Every single person I have interacted with has treated me amazing and has been more helpful than I could imagine. Truly feels like they look out for your best interest and will be there if ever needed. Currently just have auto through them, but looking to switch everything over as I'm so thrilled with my experience with this team! Thank you all very very very much!!!!

  • Carly Connolly

My boyfriend and I moved to Ontario and were looking for car insurance. After getting multiple quotes and talking to several people we decided to go with Katerina at Desjardins. She was very knowledgable and very thorough throughout the entire process. She answered all of our questions in a timely manner and was always easy to get ahold of and speak to. Thank you Katerina for making this process easy and painless!

  • Scott Who

Switched when they were recommended to me by a friend and happy/thankful I did! They've been nothing short of amazing! I've added/removed vehicles multiple times without incident/problems and always polite, courteous and eager to help as quickly and efficiently as possible. Their staff have always been professional but moreover like a friend ready to help out when needed and/or necessary. 10 out of 5 stars!

  • Dylan Biro

I personally dealt with David Vallorani. David was responsive and professional at all times and helped me readjust the policy of my auto insurance to help me save money. He also helped me start the process of my motorcycle insurance and was very patient with all of my uninformed questions about the how the policy works. I am very satisfied with my customer service experience. Thanks again David!

  • Kim Morris

I just wanted to say how extremely happy I am with State Farm. Jamie Lee is totally amazing, I have been dealing with Jamie for a couple of years and have never been disappointed. Always gets back to me in a timely manner and always polite. I couldn't ask for a better person to deal with at State Farm. I don't know what I would do without him. I would recommend State Farm to anyone and everyone.

  • Darcy Mitchell

Vince Ippolito insurance agency is an amazing company to deal with, the staff are always happy and eager to help no matter what time a day or issue you may have, I recommend Vince Ippolito insurance agency to everyone I come in contact with that may be looking for another agency or looking to get insurance for the first time! Thank you so much everyone !! And keep up the great work !!!

  • Jeff Huskinson

Been with these guys since they were still State Farm and I’ve got to say it’s the best choice I’ve ever made in terms of vehicle and home/tenant insurance! My guy Philip has been my agent since day one and has given me everything I need as a young adult to help understand everything about my coverage! 10/5 would recommend and have recommended to all my friends and fam! Keep it up!

  • Tyler Nuell

Since I joined with your company I have been nothing but satisfied. Any question or concern was answered extremely accurate and correct. I have never been so pleased with an insurance company like this before. 10/10 would recommend to anyone. My agent is Sidney and he is amazing at describing everything to me, and making sure I have the best insurance coverage for my dollar.

  • Denney Christensen

Sidney is a beautiful man. I’ve been with this agency for just over two years now and he has been a pleasure to deal with. Speaking with him is like speaking to a long time friend, he’s very straight to the point and there is no bs! I will continue to come back to this agency for any insurance needs. Thanks for everything sid man, I appreciate it more than you’d know!

  • Marco Faria

First time using insurance services, James and Caroline help me out without any problems, very processionals, Price the best that i found, all in one package, kind, professionals, best rates! thank you! Philip and Carolina, thanks a lot for your help! Just did a home insurance and everything went smooth, good professionals! I highly recommend this company! thank you.

  • Trevor Kain

I have been dealing with Sidney DeGroot for only a short period of time, but his customer service is 10/10 and defiantly stands out over other brokers. He is very kind, polite and also understanding. I have dealt with many insurance companies and by far you guys have been the most cooperative team and offer great rates! I will be recommending to all my friends.

  • antonio disanto

Ive dealt with many companies in the past, but, Vince Ippolito and his staff are truly amazing. I've personally dealt with both Jade and Jaime over the last many years and they have been polite, professional, courteous, informative and have the utmost regard for customer service at its finest. Cheers to you Vince, for creating a remarkable team. All the best!

  • Brian Eve

Over 10 years of driving I have been with a few different insurance companies. Vince and his team have so far been the best and continue to be. Everytime I call I'm served with efficiency and professionalism. Jamie set up my policy a couple years ago, and whenever I need to make changes, he's my guy! Thanks for the consistently fast service and will to help!

  • Lorraine Newell

The best group you could ask for, they are knowledgable, accurate, very responsive and always a pleasure to work with. Have been with them for over 10yrs and I wouldnt even think of changing services based the level of quality service and past experiences with other insurance companies. Keep up the awesome work and stay safe! Lorraine :)

  • Khiana Burton-Reid

Making the switch to this insurance company was probably the best thing I could have done. They're very affordable. In addition to that, their customer service is AMAZING. Each and every time I call, I feel like I'm chatting with a friend because of how welcoming they are. They are so kind and accommodating. I would definitely recommend.

  • Victor Raso

I would highly recommend this insurance agency. As a first time home buyer, it was comforting to have the agent I worked with talk me through the process of getting home insurance and all that it entails. Very knowledgeable, friendly and respectful. The agent I worked with was David, and I will recommend him and the agency in the future!

  • Raphael Faccianni

Without any doubt, Vince Ippolito has a world class team with regards to customer service. I have 7 motorcycles and 4 cars. they make sure I always receive an amazing service. They go an extra mile to make sure I do not waste one minute on the phone and delivering simple the best service with a very friendly voice. Thanks you guys

  • Mary Haloulos

I have been driving for over 30 yrs & when my broker failed to look after my needs specifically, I decided to transition to Vince Ippolito insurance team. David & Sydney were very welcoming, helpful & catered to my every needs. Its great to know I'm not treated as just a policy number, but rather part of the family. Great Job !!

  • Mat Beaulieu

Shane has been nothing but amazing. The team members I have spoken with are all on the same page when I've called. I have been to many insurance companies for different purposes over the years. This by far has been the most honest, helpful and best price. +++ For Motorcycle insurance. Will be suggesting to my friends and family.

  • Freddy Trigiani

I have known Vince for many years who introduced me to Sidney DeGroote - both are fantastic individuals with vast knowledge in insurance. They professionally assisted in satisfying my insurance needs. The switchover between providers was seamless and Sidney made it easy by being responsive and super helpful. Thank you gentlemen!

  • Chase Duthie

Vince Ippolito Desjardins Insurance Agency made it so easy to get our home and auto bundle set up. This is the first time my fiancé and I have had to look at home insurance and David & Jamie made the process so easy and gave us amazing information. The team is amazing and I would recommend them to all my family and friends!

  • Norman Grandy

James and everyone I spoke with were all fantastic people! James listened very well and was very honest and informative. James worked to get me an amazing deal. In my 26 years of driving, it's by far my best experience in acquiring auto and home insurance. I'll be recommending him to everyone! Thanks guys! Norm

  • The Gym Viking

I am a manager working in a large Chrysler dealership. I recently purchased a new Ram truck and used this Company to insure my vehicle. They were very professional. Extremely efficient and personable. I am so very pleased and highly recommend Sidney, Jade and the rest of this awesome team. Aaron Bowman Sr.

  • Brad Gibbons

I have dealt with a few different insurances during my time and I must say I love this one. I have been working with Nicole on our policy and have received amazing competitive rates with amazing service. I highly recommend this team and when you call ask for her. You won't be disappointed. 5 STAR 100%

  • Erik Tallek

When you can throw a rock and hit 10 insurance agencies, it should speak volumes that I choose Vince's team! Extremely transparent, honest, and caring about making their policies work to your life and needs, not the other way around! Special mention to Jonathan and Jamie for being top class employees.

  • Knowrth Media

My name is Dave! Owner of Knowrth Media! My friend set me up with these guys and that next day I had insurance coverage at a great rate too. they were fast, amazing to talk with, responsive and so far I have been thrilled to have them as my insurance company!!! DEF recommended!

  • Nazmus Shakib

Vince and his team are wonderful people. Jamie has helped me with my auto and home insurance with very minimal effort from my end and found the best rates for me. They are always available either via email or phone call and are very prompt to reply. Thanks you for your help.

  • John Bruchal

This branch is awesome and helped me out greatly with renewing my insurance policy under a time crunch. The staff here is so incredibly helpful and inviting and they are a pleasure to deal with - I dealt with Phil and David specifically and they were GREAT! Thanks guys!!

  • Charles Shoufani

Spoke to Katharine Varaklis concerning my Motorcycle insurance. She was extremely professional and took care of all of my concerns before I even asked. I was speechless. Amazing experience and the complete opposite of what I usually get with other insurance companies.

  • Diana Hok , RMT

Katherine was such a pleasure to work with. She got us a quote same day which really defies the normal speed these days and for half the amount of premium. She was fast, efficient knowledgeable and very professional. Thank you for working with me . God bless you!

  • Alicia Armstrong

I applied on line for a general quote and James contacted me within the half hour. He was very informative and helpful with getting us the best insurance plan that was affordable for us. The process took about 2 days total, which was faster than we anticipated.

  • Will Johnston

The most friendly and accommodating service I have ever experienced. Best rates I've ever found for my old truck and motorcycle. I recommend everyone looking for insurance to give Desjardins a call and experience their amazing customer service for themselves!

  • Sheldon Khan

It was a pleasure to deal with Vince and his team! They made the process of switching both my home and auto policies very easy! They also took the time to help me understand exactly what kind of coverage I needed. Very happy I made the switch! Cheers!!!

  • Matthew Pritchard

It took me years to find an insurance agency that was looking out for my best interests but I found that with this group of people. They are always friendly and prompt with their services. I deal with Phil but they all exceed regular customer service.

  • KVO Photography

The team at Vince Ippolito Dejardins is truly amazing! Thomas was incredibly efficient with my request to transfer my renters insurance to my new address and it was done within 15 minutes. Truly appreciated especially when I'm in the middle of a move!

  • Sofia Grimaldi

So pleased with this insurance company! I dealt with Sidney and he made it super easy to get my new car insured and made sure I knew everything that was on my policy! Great customer service and the price is the lowest out there!! Thanks a lot :)

  • Shane Orr

After years with the same Insurance Company it was time to explore may options. After a few calls, Desjardins grabbed my attention with the price and the friendly service rep, James was open and honest, very informative. A complete professional.

  • Karlie Stewart

Great company. Always responsive and professional. Every person I have spoken to in the office has been informative and kind. I suffered a loss and they handled everything. They are knowledgeable and they all make it seem effortless. They care

  • Barb Iglic

We are dealing with David Vallorani and he has been very efficient and quick to always answer my questions. We have now insured our vehicles, house and cottage with Desjardins. A very pleasant experience. Will recommend Desjardins to others.

  • Shawn Micallef

This insurance agent/agents are a joke. I have been a customer with state farm on and off for 10 yrs and this location is the worse of them all. Continuously making mistake and wrongly inform about there quotes and policies, it seems like

  • Cindy C

I had great correspondence with them (thx Jonathan Cox), until I wanted to cancel my insurance (found another company where I saved over $1000 yearly from their renewal). Then they decided to charge me MORE than my monthly payments as a

  • Shareefa Imran

Nikhil Roy is worth a million stars ! an awesome representative for the Vince Ippolito Team .. profession, kind - great customer service skills .. felt like i was talking to a friend and not an insurance company .. very welcoming .. i

  • Amanda McNair

Stefanie Schaefer-Pequeneza was a huge help with answering questions we had with our policy. She was able to take care of everything we needed - and even helped us secure a credit for our account. Stefanie was a pleasure to work with!

  • blittied32

Vince is a great guy, straight up. He's very relatable and honest. He'll do his absolute best to get you the lowest insurance he can. I would fully recommend his services to anybody I know. A 10/10 experience with a good dude.

  • Maureen G

The staff has been very friendly, professional, responsive and polite. They have responded in an efficient personal manner to all our questions and concerns. I highly recommend the firm to any one needing any type of insurance

  • Danielle Dupelle

Vince was great ! I was able to get a great price on my auto insurance. Not only was he welcoming, and helpful but prompt as well. Great experience overall, and will definitely be suggesting Vince to my friends and family.

  • Omar Mansour

Had a great experience dealing with Sydney DeGroot, he was perfect with communications and finding me the best price possible for my motorcycle, car, and home insurance. I would highly recommend dealing with this company!

  • Braedon L

I have dealt with Sidney for all of my insurance needs and I have never experienced better customer service. His quotes have always been much cheaper than the competition and with better coverage. Would highly recommend.

  • Heather Parsons

Very impressed with the customer service. I had made an error with a payment and worked with Stefanie to resolve it. She treated me with kindness and compassion and was able to solve the issue with minimal stress.

  • Maks Z

Had a great experience with Vince’s office, everyone was professional and personable and gave me the best quote on insurance I could find, I highly recommend them for anyone looking for insurance!

  • andrey v

Katharine, our insurance account representative was very nice and replied my phone calls or emailed right away. We finalized our policy in less than a day. Amazing customers service !

  • Toni-Lyn Estacio

Highly recommended by friends, happy with the service. Sidney was very welcoming, friendly, answered all my questions. He did an amazing job helping me. Great team! Highly recommend!

  • Rico Terra

Best costumer service ever received from a insurance company. Thank you all for the great assistance in making the process of acquiring insurance for car, home and business so easy.

  • Len Skok

Best Client service in the business! Not the cheapest in town but you get what you pay for. Been a client for eight years and Vince and his team are fantastic. Well done.

  • Eric Cheff

Quick and easy. Very up beat sales staff and easy to talk to. Great service and good prices. Most efficient insurance brokers I've ever dealt with. Excellent service.

  • Nurith Rochon

Broad insurance products offering with competitive prices. Professional, knowledgeable, highly responsive, polite and very helpful staff. Highly recommend.

  • Mark Sommerville

Called for a quote and they where very quick and professional and very friend Thanks Alyssa and Nicole for the fast work getting me insured …

  • Adilson Antonio

Amazing team! I was well taken care and I had a great assistance. Lucas never gave up on me, he took care of my new auto insurance policy with

  • Brad Gibbons

Amazing insurance group, been dealing with Nicole. If you want a good insurance call them ask for Nicole and you won’t be disappointed.

  • Paul Conry

Alyssa Zoccoli was of great help with a recent insurance need...the wonderful, cheerful service was greatly appreciated!

  • James Joanisse

The best customer service , Alyssa was so helpful , Thank you so much guys for your service and friendly experience

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