There is no STAR for this dd, today was my first time there and man I found the great stuff. I had at least $80.00 worth of items in my basket. I was with a friend. When it was time to check out the line was so long. I seen that it was 1 cashier, in the front of cashier was two employees stand there ,one putting tags on items and the other one just talking to her. I stated is there another cashier, no one answered but a customer in front of me who said they always saying the short handed. I looked at the two employees then at the sign hanging up it said something like WELCOME TO DD EASTSIDE STORE. WOW Eastside in Austin is mostly African Americans and Spanish people. So I felt wow so these employees not putting customers first. I then roll my full basket to the two employees talking and said here you go . One employee stated you don't want this I looked at her and said no because with a line this long and no one helping you can keep the stuff she said okay thank you and have a nice day that's sad instead of helping she just going to throw customers right out so if you don't lose business and not making money you need to look at the employees that don't care about your customers because DD losing so much money. This was my first time there and it was my last time there

went in to shop for back to school clothes and was shocked to see how the employees we're treating customers. Employees are rude & disrespectful. One employee picked out my mom, brother, and I. She followed my mom & my brother making sure he would "behave I suppose". But made us feel uncomfortable. Only met one employee that was nice there, everyone else seemed to have an attitude. I understand how it is sometimes that customers may get on your nervous, but you are not suppose to show it on any extent. Employees we're constantly yelling on the intercom for parents to take care of there kids, multiply times. And while we we're checking out, one cashier was being rude to this family. Telling them not to put the hangers there & this girl, let me tell you a she was about 10 maybe. Said "We didn't put them there, they we're already there" and the cashier replied "Yes y'all did, I saw the baby put them there" and after the family left. The cashier replied to her associates "I almost lost my job bc of her". As a regular go coming to the store, this is the worst experience we've ever had here or anywheres else. Yes, the clothes are cheap. But that does not makeup for that we saw today. My mom & I talked about it, and we aren't ever coming back to this dd's in Austin, Tx.

I was in on 7/20/17 730pm. I was browsing the bedding department. Now, mind you there are items out of their packages everywhere throughout the store. I dont mind that. But I'm looking for a throw blanket. I see one out of the package so i look at it because i see its already out and im checking for length. Vanessa (a worker there) approaches me and immediately assumed i opened the pack. She started yelling at me! She said "ma'am you arent supposed to take that out of the package!" i replied "yes, but this was already here like this." she replied "Im pretty sure it has a package!" to which i said "I dont even see the package here." as it was nowhere in sight. I continued and said " you can check your cameras if you want." she rolled her eyes and said "yeah, okay." I then went to a different department to look for a veggie cutter and she follows me. Little does she know i have no reason to take anything or get anything out of its package. I make 3 times more than she does.she shouldn't be running up on customers and accusing them of anything. If she saw me take it out with her own eyes. By all means say something. But this is horrible customer service. I gave 2 stars for prices and the wounderful ladies at the front and loss prevention. They were so kind.

No earrings...and very slow check out in this particular store (DD's)...also they make you go across the parking lot to the fashion outlet which is being controlled by Vietnamese/ Japanese people and they suspect every African-American that walks in the store of stealing... they wiil follow you around the store... and you should keep in mind that all of the stuff that they're selling is cheap... but they will follow you anyway...I believe that all African Americans should not buy from the store..... the Fashion Outlet is situated kind of strangely there is two stores in one and one store will not allow you to walk over to the other side to match the jewelry and your clothing together you must buy first and then walk over and buy from the other store I would say that the Japanese and Vietnamese that are running this store... does not deserve for any African-American to spend their money there....so stop doing it... go somewhere else!!

DD’s is a very affordable place to shop. I love shopping here. Cashier gave a great customer service. My problem yesterday at around 4:18 pm was that, I was standing in line and my mom forgot one thing she went back and was only going to take a couple of minutes. I was letting the customers behind me go in front of me. The loss and prevention employee was very rude and said I had to get out of line and wait for my mom. I had already waited a while in a long line. She kept making very disturbing faces. I was very upset bc as soon as I got of the line my mom came back. We had to wait again in a long line. I work at 6 so I did not have time for this. She needs to be coached in the way she talks to people and she needs to respect the customers. I was not rude at all, it bothered me at how she was acting to such small action. Thank you for your time.

I went there a year ago to buy a shower head. The shower head was bad, so I took it back to exchange it for a good one. The exchange was also bad, so I took it back also to exchange it for a good one also. The manager treated me like as if I was a criminal. She said it was best to get my money back, because she wasn't going to exchange another one if it was bad. She became suspicious of me. She said people try to get over on them every now and then. But I wasn't trying to get over on them. I was just trying to buy a good shower head from them. I excepted my money back from her, because she also said if I bought a nother bad one again I would be stuck with it. After I received my money back, I never returned back to DD's Discount again. I went to home depot and bought a good shower head from them.

The loss and prevention worker is EXTREMELY rude and out of line!!! Took a toy away from my children that they were playing with. (We were in the check out line- waiting for over 45 minutes). So of course they’re going to play. She also asked when I walked in, if she ‘That’s for me’ responding to my food. I thought she was joking until I saw the nasty look on her face. I am hypoglycemic. I have to snack quite often; I wasn’t bringing food to be mean or to what she was assuming to steal. This place is a disaster of a mess. I will never return because I have had a bad experience with the loss and prevention worker every time I’ve been there. I don’t know.. id rather shop at Ross and not be treated like a thief every time I walk in the store. I’ve spent $900 over the last month there; but no more.

Manager is Rude and unprofessional, typical....I'm not surprised. If you try to return an item, She’ll make a big deal and Inspect every detail of such item as if she owns the store. As any other discount stores, especially one that’s so busy, items sold there could be in good or not so good condition, she should know that…. But nope, she’ll do her best not to let costumers return items and blame them for a damage item…. She’ll look for any tiny stains, fold, etc. Girl….You’re just another cashier with a title! Another expandable employee. But of course, some people let a little tiny bit of power get to their head. Sad.

I cant even express how upset I was going here. Literally every employee complained about how they didn't like there job because the company increased the hours to midnight. I completely had sympathy for all them but the professional point was way out the door. The store was also trashed. It was clear that the employees were tired but I think its important to stay in a professional character at all times. We as customers work just as hard as employees and we want to enjoy our shopping and spending experiences to not hear the assistant manager talking about how she cant wait to leave her job for another.

This location is awful they don't treat their employees right specially manager Brett they ripped me off my hours and they don't care if your pregnant you have to lift heavy objects rather it hurts your baby or not they spread rumors at that store and the manager will like to you I tried applying to a different location found out he never wanted me there when corprate told me I was allowed to talk to them and he kept telling me no and I told him there's no night owl buses I still got stranded and my co workers gave me a ride home not the greatest location or place to work at

I bought my dog a package of pork knuckles. When I got home and opened the pack I could immediately tell they were past the expiration date. I took them back and the cashiers were telling me that I couldn't get a refund because the package had been opened. I politely asked to speak to their Manager that promptly came to the front. The cashiers told him the situation that I presented to them and guess what? He approved my return. I left a happy customer and will continue to shop there but only for home decorations and stuff for the house. Thank you DD's!!

Who actually works at this place ain't know body ever working there doing mire talking than actually working and there only ever one person working the register making a line from the front to the back of the store each day which nearly takes a hour to check out each trip it's starting to get ridiculous because it takes more time sitting in the line rather than shopping so allot of times if the line gets to long I'll leave and I see allot of other people doing the same when they see the line

Never again going too this damn place they like you can't have your back up in there while you shop but you could pit it in the front but is my diaper bag purse i mean there was another person with a diaper bag that came after me and didn't tell them nothing of f... That store rather spend my money some where else this isnt the first time i came here. Okay now they do that to me thats dumn and telling me this with 2 kids in my hands really. Fallas and burkes dont do crap like that

First of all this store has somewhat better inventory and stock then the one on Riverside! The store is somewhat messy and disorganized too just like any of them. What I noticed is the mens section is very limited and less then 1/4 of the store which is very disappointing to begin with. Don't know if its the layout or setup of the store but that one of the things i noticed right away. Employees are alright and not that helpful to begin with as usual in these stores!

Not kid friendly. Rude staff. Was told to not let my kids play w the toys as that's how they get broke. The toy said TRY ME. My son took in $20 to spend and wanted to see what all the toy did. The security lady took the toy from him and said , "that's how toys get broke". He's 9. Give me a break. Avoid this location. Loss prevention takes things too far and need to find a better way to speak to customers! Don't be upset because of where you work. Sharon is her name.

This store is totally under managed. There is ALWAYS a line wrapped around the store. The last time I was there only 1 line was open. I seen one employee walking around with a cart with nothing on it. After someone ran out the store with paying magically 3 more employees came out the back of the store. They still didn’t help the one lone employee with the line of paying customers. I HATE THIS STORE.

Very crowded. No mask Enforcement. No social distancing. Front door had tons of finger prints. Not being wiped down. I stood in the line for 20 minutes and saw no one wiping anything down. Not even the cart or hand baskets. I know my fault for going. I was in the area. Have been needing slippers. I know, not essential. Not doing that again. Only gave 3 because they actually had what i needed.

Nice selection of clothing but poor customer service. One employee almost ran my kids and I over going too fast with her rack of merchandise and another acted as if she was deaf while I was saying "excuse me ma'am" to ask for the bathroom. After the third time she finally answered me with a stank face and told me no. Might have been a bad day for them but I wont be returning here. Smh

The staff is extremely rude. I just dyed my hair magenta. While I was checking out two of the cashiers were talking very loudly about my appearance. When I was leaving one of them said very loudly “So you wouldn’t talk to me at all if I dyed my hair magenta!?”. Then laughed really loudly. It was extremely unprofessional and uncalled for. This location needs better staff.

The line was very long, understandable with only 1 cashier. What was really concerning was before my card was finished processing, the cashier already calling for the next customer. I don't know about anyone else but I Don't like for someone to be standing right next to me while I'm paying. This was a horrible experience for me!

Very cheap prices and reasonable quality. Easily spent $300 on clothes and a couple shoes as well as electronic gadgets like Bluetooth headsets and portable charger. Same company as Ross but prices seem a little lower though it may be demographics. I'd definitely go back. Wife bought quite a few and bought 4 dresses for my mom

I had bought a bathing suit that I had purchase days ago without knowing it had no sticker on the panty line. The lady that was in the register was trying to find any excuse for me to not get my money back. They didn’t want to return it even though, It had all the tags on not worn. Never coming to this stupid store.

Clothes and prices are awesome... only giving 3 stars because employees don't seem to like their job... all of them are just frowning waiting for the day to be over with and they just throw your clothes in the bag... we as customers already have to take hangers off... least they can do is fold them in the bag.

Some of the workers are always in a bad mood and snap at people for just being there. Today one of the workers dropped my money and wouldn't check properly if it actually fell, i was sure i had my money and my cousin saw them, my sister also saw her drop the money. Other than that the prices are good.

Cashiers customer services are horrible ! she had no manners ! it’s a retail store at least a smile, she looked miserable and the store was pretty calm, a few customers no reason for her to be in such a hurry calling “next customer when she wasn’t even done with the customer she had in front.

I love this store ! I'm the type who likes to go in and out a store if I don't see what I'm looking for I keep it moving to my next location but when I go to this store I could just going in for 1 thing and end up with a basket full of stuff plus bags and bags trying to carry too the car .

This place is awesome!! If you are on a budget and have kids this is the place to shop for clothes!! I have a 17 year old and a 14 year old and the find all kinds of clothes in here. Fair warning...you do have to look around and dig to find some stuff. But the prices are better than Ross.

I always seem to find some really good deals here. Found these cool sunglasses for $4! Also was able to find some matching outfits and backpacks for the kids so that worked out great. Every time I'm in Austin, I try to stop by. Lines can get pretty long though, but it's worth it.

Decent clothing selection. Somethings a very overpriced as other are priced right. The clothing is not all true to size. Too much of one style and not enough of the other style. Only looked at clothing; will go back to look at items to get for my daughters dorm room.

You can find really decent items here at a really cheap price but this store is not worth going to. Dds and their employees are exactly similar to the area it's located, ghetto. Worst customer service and never a time I visited where someone didn't steal something.

I like their store, I enjoy working out, so I can find some great pieces there for cheap. Sometimes if you are lucky you can find a few designer pieces. The only downside is that they don't have a restroom, so empty your bladder before you go there …

The employees at this store, from the loss prevention specialist to the cashiers, are exceptionally friendly. The only downfall I can report is that it feels empty. There are lots of empty shelves, and it feels like it could handle more merchandise.

It is a reasonably priced store. The security is a bit much. They have security walking around 400 sq ft. and at the door like it's a prison. Besides the Scared Straight feel my family and I found a beautiful Black Panther picture for a great price.

Horrible customer service at Ed Bluestein store. Walked in with my children before I could even grab a cart to put my 2 yr old twin toddlers in the woman we encountered said “ umm they can’t be running around by them selves so we not having

Pretty unique store has everything from clothes to kitchen stuff. The store is well kept and everything has good prices, but the staff made me feel uneasy looking at me as if I was gonna steal. Didnt feel welcomed and I wasn't the only one..

This stores are own by Ross , but definitely there's nothing good there is like walking into a flea market , actually worse in a flea market some times you found something. Store look empty and nothing worth to even look at.

Awesome shoes, my loves them and the deals are great all the time. If you see something you like you better get it that time, if you let the deal pass by there's a high probability it won't be there next time you go.

Great prices and the selection is good. The management team is very friendly and informative. However, the regular floor employees seem bored and put forth very little effort to help me as well as many other people.

If I could give this place a -5 star I would. Tell me why a paying customer can’t utilize the restroom!! My pregnant daughter was denied the use of the restroom. Quick to take our money!! Very disappointed in DDS!!!

I use harsh detergents in my profession add in UV rays.results in my attire not lasting or holding up for very long. Dds makes it financially tolerable. Im not stuck in worn or unappealing clothes.

I bought this toy for my son and we can't even play with it. On multiple occasions, a cashier has told me when doing a return, that they may not be able to refund the full price. Ridiculous

Store customers service, could be better, not enough cashiers for the amount of customers in store, should realize need more cashiers on certain days, outside at the entrance trashed out.

Found some great things ...good prices..... but checkout took forever... I missed my bus... they need more cashiers...but it was 1000 times better than the Ross in the same parking lot

The place was a disaster. This place is not worth stopping at. Things were all over the place. You couldn't look for your size or style. The need a lot of help in organization.

Just another dds discount nothing new experience was great customer service very very friendly fast service store super clean a lot selection on merchandise very recommended

Worse store employees refuse to help. Yell at you to leave because they are closing early. I literally had one item to check out and cashier REFUSED TO CHECK ME OUT.

DD’S has good prices for items . Store was not organized, customer service from the manager isn’t good at all she was rude. Today’s Night manager to be specific.

I found amazing deal but I was not thrilled about waiting in line to check out for 45 minutes still I'd go there again. Maybe I'd bring a stool to sit on.

A lot of interesting and unique items here. A little behind on the times and pretty unorganized, but its about what you would expect from a thrift store.

My lady and I were followed and harassed because we are black and they thoufht we were stealing yet we both work full time jobs....im truly disappointed

Really good discounts. Lots of merchandise. Store is organized clean and always busy. No military discount so no patriotic american stars awarded.

Really trying to keep the place nice...and it shows! I guess that new Ross "coming soon" across the parking lot ruffled some feathers …

Customer service is terrible and only one person at the register! The line was literally around the store to the fitting room just to check out?

Can find some pretty good stuff at good prices. What's annoying is that people purposely mess up the eyeshadow palettes. Stop doing that dummy.

This store may have a bad reputation but as a single mom looking for a great deal this would be your store!! Everything is so affordable!!!

They need to clean a little bit more and extra cashier won't hurt either. But for the most part I could find what I needed for a good price

I was having a very good day .I will never go Again bad service bad attitude. It just ruin my entire day ….. I would not give no star

All the employees at this store be stealing I have seen the girls on the register not ring stuff up when friends and family come in.

Big store but too cluttered, and unorganized. Probably just careless customers throwing merchandise on the floor. Friendly staff.

The cashier was a sweetheart with a flair.... Just a pop of color in her hair.... Thank you register #3 at 3:50 p.m Assoc#:987804

Had a good time shipping there Frist time actually stumbled on it, it was a good stumble . Recommended highly for anyone .

There is a staff member here not helping on register. She is all jittery and just harassing customers about black hangers.

They have SOME decent clothes. But for men, majority of the clothing is large to XXL. Not much for medium. Or even small.

The check out line is normally pretty long and moving slow other then that the customer service and employees are great.

Love this place this is Ross '$ little cousin it's way cheaper but with MORE generic clothing and household items.

Very fashionable store, very poorly managed, clothes all over the floor, long lines, with not enough cashier's,

I have only went once with My 2girls over 5years ago. Then one time. Which was Yesterday...we had a good time.

Awesome place to get great buys!!! I have been there many times and have scored some pretty awesome stuff!!!

Great prices. Clean and organized, but don't go around holiday time, the shoppers are rude and make a mess

Long wait time in the check out line , there is 6 cash register only one was open and had to wait one hr

Line very lo ng and manager refused to open another register. Very rude when I asked nicely!❤️

Very cute clothes for adults and kids and household things for a good price. Can't beat that!

It is same like ross dress for less. I went there to buy Christmas lights. Overall it was ok.

Too ghetto, limited options to buy. The cash line took us 45 minutes to get through. Smh

Very rude cashier. Lesly has a nasty attitude. Not my fault you have a minimum wage job.

Could use a pick me up in moral, but the manager there is very professional and quick.

Dirty! No cashiers! No restrooms! But, good prices that's why they got 2 stars.

Its an ok place to get a few items for the house or your self at a fair price

Love value that this store offers. Servuce is great too. I always find deals.

They have nice clothes at great prices. You just have to look for them. …

Great place. The cashier was very nice and greeted everyone that walked in.

Very disorganized, I imagine it would be hard to know what is in stock.

Vanessa casher on the left side had a bad actitud and was rude .

The line to pay and leave was hilariously long! Like legit. Wth!

Very nice selection of clothes and they have them in all sizes.

Hard to find things was not organized the last time I went in..

If you think Ross is dope Dds is ten x better on shipment days

Just okay stuff some good deals here and there very basic.

Many products at a cheap price! I really like this store.

I just love this place my favorite go-to for everything

Great prices but terribly understaffed!!! What a mess.

Busy, unorganized and lacking in customer service

Good place to shop , price is very reasonable .

This store has great deals at cheap prices

Every once in a while you find good things

I liked it but the line was way to long

I ❤️ shopping there for their prices

Nice convenient store

Busy long lines

Good