Access Storage - Burlington

166 reviews

860 Cumberland Ave, Burlington, ON L7N 3V1, Canada

www.accessstorage.ca

+12893025926

About

Access Storage - Burlington is a Self-storage facility located at 860 Cumberland Ave, Burlington, ON L7N 3V1, Canada. It has received 166 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday8AM-10PM
Tuesday9AM-7PM
Wednesday9AM-6PM
Thursday8AM-10PM
Friday8AM-10PM
Saturday8AM-10PM
Sunday8AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Access Storage - Burlington: 860 Cumberland Ave, Burlington, ON L7N 3V1, Canada

  • Access Storage - Burlington has 4.9 stars from 166 reviews

  • Self-storage facility

  • "Access Storage is a great choice for anyone looking for secure and convenient storage"

    "My experience with All Pro Storage was excellent"

    "I visited the Appleby site and chatted with Kristen about storing my home contents"

    "I've done business with All Pro Storage for about a year and a half and I highly recommend them"

    "Really pleasant experience getting storage at this location"

Reviews

  • Ali H. Siddiqui

Access Storage is a great choice for anyone looking for secure and convenient storage. I wanted to take the time to leave a review because I had such a great experience signing up for their service. For starters, what was extremely helpful to me was the 24/7 access they have to units. It's incredibly rare nowadays to have this level of accessibility and it was an invaluable feature that allowed me to use my unit with ease. But that isn't all, the exceptional customer service I received from Sydniee only added to my positive experience and reinforced why Access Storage is the clear choice when it comes to safe storage solutions. In short, anyone looking for security and convenience should not hesitate to go with Access Storage!

  • Mary Anne Bueschkens

My experience with All Pro Storage was excellent. I was very impressed by the professionalism of the general manager at the facility, Pedro, who made every aspect of my move easy. I had a significant amount of furniture that I needed to store while I was listing my home for sale and All Pros facilities were incredibly clean, easy to access, and available 24/7. I would definitely encourage anyone needing storage whether on a longer term or shorter term basis to use All Pro Storage. Five stars!!!!

  • Susan Orchard

I visited the Appleby site and chatted with Kristen about storing my home contents. She was so helpful and directed me to the Cumberland site for the best unit and price. When I arrived at Access Storage on Cumberland, Sydniee and Mitchell were welcoming and eager to help me figure out what would best address my needs. They walked me through the options and explained each to help me make a decision. I highly recommend Access Storage and the group of professionals that support the process.

  • Jon Butlin

I've done business with All Pro Storage for about a year and a half and I highly recommend them. Their prices were competitive with other storage businesses in the area, but APS topped everyone else with their customer service and the cleanliness of their facility. I've used both inside and outside units and they are always spotless (as is the whole building). The entire place is very secure and entry is never an issue. Pedro is great to deal with and will look after all of your needs.

  • Bod Dred

Really pleasant experience getting storage at this location. This was my first time renting from Access Storage. I always used to rent from U-Haul but had enough. Signing up was easy, the only inconvenience was that I had to go as they was a minor verification process . Other than that no complaints. The person I engaged with was very professional, informative and very funny. He's a riot...LOL!!! Glad to have rent storage from here.

  • Admin MW Group

My employer has a space here and the grounds are extremely clean and we feel safe at all times. When I went searching for washroom and garbage facilities, the manager and front desk associate were extremely helpful, courteous and accommodating - something many industries are currently lacking. This is what sets this business apart and will ultimately make it easy for anyone to decide where the best place to lease a storage unit is!

  • Ian Chapman

We only needed to store some items for a short period of time during out landscaping renovation project, but everything was exactly as expected. The unit was clean and access was easy, and the staff were extremely helpful. One day, I had not closed my lock properly and after doing a regular check of all lockers, they contacted me to let me know. I am also planning to use them in the future for vehicle storage over the winter.

  • Liam Gordon

I had a storage unit in the outdoor area for a few months. The unit was clean and very secure. The staff were always pleasant and even offered a couple extra days to store my things in the unit free of charge if there were issues with my plans on my move out day. Prices were the best in the Hamilton-Burlington area I could find and even better than multiple places I saw that had lower quality units. Would definitely use again

  • Carsten Hansen

This is a fantastic place with excellent service. Reena provided a very professional, friendly, and helpful on-boarding, making sure that everything was taken care off on site. When needed, management was also available to support and a find solutions for a specific request. I highly recommend this place for any storage requirements. Fantastic service, very friendly, and good value!

  • Hallie Wedge

Let me just say, Olivia is amazing!! Through multiple moves, difficulty with moving companies, and replying to emails Olivia at AllPro has been extremely accommodating and has provided amazing customer service throughout this past year. Highly recommend as a secure and reputable storage facility with extremely good customer service and amazing efforts to help customers.

  • Kevin Ullrich

The customer service at Access Storage is superb. All of the agents who assisted us were polite, friendly, professional, and accommodating. We reserved our storage units remotely, and the process could not have been easier. Communication was a breeze, and we received quick & helpful replies to all of our questions. We highly recommend Access Storage.

  • K B

Stopped by on my lunch to check out some possible rental units and Kayanna was very helpful and patient with all of my questions. She had me all set up and ready to go in not time. Great friendly customer service and clean storage units, leaves me feeling confident that my stuff is safe and secure in a well kept facility. Thanks again Kayanna!

  • Elizabeth Lauper

They are less expensive than other storage facilities and they have amazing customer service. Everyone in the office is super friendly and helpful. The facility is always clean and very secure. I would definitely recommend All Pro Storage to anyone looking for either long term or short term rental.

  • Crystal K.

Mitchell was awesome helping me attend to an billing issue that was due to my confusion with traveling , he quickly got me into my storage locker … he was so kind and attentive . I love that I have access to the locker 24/7 as my schedule is so hectic! Thanks again … amazing customer service !

  • Danda W. A.

This was my first time using Access Storage and the registration process was very quick and simple. I was called right away and came into the office to get my access code. The agent who handled my request was Patrick and he was very helpful, kind and explained all the details as needed.

  • Sydney Gleason

I had the best experience working with Sydnee - I came in so unsure of what I exactly needed. Sydnee was able to talk through with me what exactly was needed! I really appreciate her time and how understanding she was! Thanks Sydnee for your awesome customer service! 10/10!

  • Scott Newman

We have rented from Access Storage for many years. Once one of my employees forgot to lock our storage unit properly, I received a call that day from Access to advise me. Outside of that, the facility is clean, secure and well maintained. Thank you Access Storage.

  • Ashia Bak

Sydniee from Cumberland Access Storage is incredible!! She’s customer service orientated and so kind- so helpful and is willing to go the extra mile for her clients! So impressed and grateful I get to do business with her! She makes the interaction so pleasant

  • Tricia Lilly

This place is spotless and the customer service is amazing. Pedro goes above and beyond to make sure his customers are happy and satisfied. If you need to rent a storage unit- this is the place to go!! Great prices and amazing customer service. Thank you!!

  • Sean Rhodes

This is a great storage location, easy access 24/7, literally minutes from the highway. It’s clean, well lit and well priced. Pedro is extremely helpful and accommodating. I would recommend these above anyone. Definitely a five star rating in my books.

  • David Benjamin

Great experience renting from All Pro Storage the past 3 months. Dealing with Pedro is a pleasure. Units are spotless, area is easily accessible, and the prices can't be beat. Would recommend this to anyone looking for storage in Burlington.

  • Nishan Fernando

Mitchell and Patrick was GREAT when I wenttoopenthe storageaccount. I have sent them an email and stopped by to let them know I have taken out all my belongings and to close the account. No reply at all, I was promised, they would send me

  • Simon Hosein

Wonderful service over the phone quick and swift completion of units booking. Mitch from Access storage walked me through all options for the units and on site availabilities. Thanks Mitch for your help and making this a smooth process.

  • James Kim

My experience with All Pro has been nothing but fantastic. The facility is modern, clean and accessible 24h. The prices were the best at less than half of some other competitors in Hamilton/Burlington area. Highly recommenced!

  • Linda Merbler

We are new clients and have been very impressed with the service we have received - first with Kayanna and now with Mitchell. He takes time to explain all the details and is very pleasant and professional to deal with

  • Susan Jasper

The Telling Tales mascot, our book-loving dragonfly, is very pleased with his new hang out at 860 Cumberland. Great clean, drive-up unit, friendly folk. Wonderful service. Good childrens books too! We're happy.

  • Rob S

Very clean well organized and secure facility. 24 hr access. Sydniee the front desk representative was polite professional and very helpful finding the right unit for my needs. I Highly recommend this facility.

  • Tamera Scott

Very excellent service, Sydniee Bulick is a very well mannered women who helps customers and is polite which makes the whole experience fantastic. She’s very understanding and puts your needs before her own.

  • Marco Libia

Fantastic customer service. Very friendly reception as soon as I walked in. The prices are very well priced and highly recommend this place. Units are very clean . What else can you ask for? Very pleased.

  • Avery Luis

Pedro is the most wonderful man to deal with! The location is well maintained, secure, well managed and easy to access! I sleep easy at night knowing that my belongings are safe! Could not reccomend more!

  • Natalee Rodriguez

Different sizes available both outside or inside. With 24hr security and a very covenient location All Pro Storage provides VIP service from the very first time to call them or come into their office.

  • Kim Luis

Our experience at All-Pro Storage has been great! The facility is clean, well maintained, easy access and in a great location. Pedro Alfonzo is absolutely wonderful to deal with. Highly recommend!

  • Lisa Z

Fantastic experience! From booking with Ryan through the Main Reservation Centre, greeting with Mitch, to set up with Kelly was super easy and smooth. Everyone was kind, relatable, and helpful.

  • Lisa

Kayanna was wonderful to deal with . Very professional and did what she could to support our family storage needs. Mitchell who helped us during our last 4 weeks was accommodating and amazing

  • Asheesh Gandhi

Rented a unit at their facility. Clean and secure. Patrick the rep here showed me some options and the sign up process was quick and easy. Priced reasonably and overall v satisfied customer.

  • Salena Fox

Pedro was wonderful to deal with, and I couldn't have asked for better customer service! The facility was brand new, clean, and spacious. Great value overall, and would definitely recommend.

  • fan yu

This location has easy access and great staff! Sydniee is very helpful she sowed my different unit size and explained all the details about access storage. Strongly recommend this location!

  • Graeme Scott

I have nothing but great things to say about this place. The price is very good and the place is well maintained, secured, and clean. They have always been quick to reply to any inquiries.

  • Amanda

These people have been working with me while I got myself out of a bad situation. They have been more than fair and helpful. They are very polite and I can’t be more thankful to them!

  • Ian Dickie

I am currently using two of their climate controlled indoor units. It is very clean and secure and reasonable. Olivia has been great to deal with. I would highly recommend .

  • A Filipovic

Sydniee was a delight to deal with, she was very helpful and able to answer all my questions. The facility is big and very clean. I would definitely recommend this location

  • Mike Nedeljkovich

If you're looking for storage in Burlington this is the place to go. Fantastic service, spotless facility and the best price hands down for what you get. Highly recommend.

  • Deb Zee

Kayanna is extremely professional and friendly. She found us the perfect storage space. Has us signed up and ready to go in less than 30 minutes. Lovely person.

  • Alex Repka

Pedro is a great man, I needed immediate storage but there wasn't anything available for my specifications, however he still made it work for me. Very thankful

  • Grace Davidson

Fantastic facility. Mitchell was a pleasure to deal with and made the entire process seamless. Access always goes above and beyond and makes everything easy

  • Maurice Walker

Quick and efficient! Units are clean, secure and well lit. See Mitchell and the team!!! Top notch service. They really take care of their clients.

  • Megan Stone

Mitchell is awesome, super helpful and knowledgeable! Made my experience simple and easy, I would definitely recommend Access Storage Burlington.

  • Austin Turner

The service here was great, place was very clean, very well mannered, would recommend to anyone looking for storage. Would give Mitchell a raise!

  • CHILD OF GOD (Mya Leighton)

The Lady who assisted me at the front (I believe her name was Sydney) was very kind and respectful. You could tell she was genuine and friendly.

  • Erin Ussery

All Pro Storage in Burlington is extremely clean, secure and affordable. Olivia is lovely and super helpful. Highly recommend All Pro Storage!

  • Aman Jami

Can’t say enough about the service I received from Syndniee and Reena they were amazing and went above and beyond to secure two units for me!

  • Mark Hemmings

The units are clean, the facility is well equipped, security access is well setup and the team on site are always around to help if required.

  • ash cruikshank

Fast, easy service. The employees I dealt with were all helpful and friendly. Unit was clean. Will use their services again when required.

  • sanchit palta

Great place to put your stuff for outdoor parking. Got service from Mitchell. Real good sales person. Try them out its really worth it.

  • R Barbary

Kayanna was an absolute delight to deal with - very professional, efficient and personable. Highly recommend the facility and Kayanna.

  • Robert Cekan

Very friendly staff with clean, dry storage units. I will definitely be recommending future clients here for their self-storage needs.

  • Fred Won

Excellent customer sevice by Sydniee. Answered all my questions. Simple and easy check in process. Very happy with experience.

  • mahmoud sabsabi

Excellent Customer Service and very convenient location. Definitely would recommend it to small business owners of all kinds.

  • Christina Wasley

We’ve used Mitchell and his team for years. Always super prompt with any issues and the units are clean and well managed!

  • Property Manager

Very easy to work with, friendly and helpful staff. I will definitely continue to rent storage units from Access Storage.

  • Becky Collins

Patrick was great ! Super helpful, informative and went above and beyond getting us set up for our storage locker !

  • Sean Brookes

Fantastic customer service, clean friendly buisness, 10/10 recommend Mitch’s service was fantastic highly recommend

  • Rob Bluhm

The staff is very cheerful and friendly, they make sure that you are informed and happy. Very positive experience

  • Ernesta Colley

Great facility - clean and spacious, with accessible washroom on site. Customer service is great - thanks Pedro.

  • Kyle

Great customer service, Needed water as it was a hot day and the staff provided me a couple cold water bottles.

  • Ryan Visser

Great facility. Clean, convenient and very accessible. Great staff - Sydney is particularly helpful. 5 Stars!

  • Dori Henry

The staff at this location were great! So friendly and so nice. I definitely would recommend this location.

  • Helder Melo

Great service from Mitch and Pat. See them for your storage needs. They take care of you start to finish!

  • Michael

Mitchell is amazing! Awesome customer service! Thank you for making my experience simple and fast! 10/10.

  • Mars Bobi

I was there and Sydniee was very helpful I definitely recommend this storage location. Thank you …

  • melonie caissy

Excellent customer service. Easy 24/7 access. I would highly recommend this ok for your storage needs.

  • Rohit Ravinder

Really an amazing experience with Kayanna Simon. She was a great help really recommend this location.

  • Ben Coulter

Friendly and professional staff. Modern, safe, clean & decent storage units at affordable rates.

  • Alicia Canney

Very friendly staff. Easy process to book and signing in was a breeze. Excellent service …

  • Patricia Deley

It was great, they weir on time , very polite, answered all my questions. wonderful experience.

  • Sue Watson

Mitchell was awesome. Answered all of my questions and provided seamless and friendly service.

  • Sarah Gervais

Fantastic customer service 10/10 recommend! And CLEAN, the cleanest storage facility …

  • Melissa MacIver

Mitch was fantastic at setting everything up and making everything as easy as possible.

  • Claire Campbell

Highly recommended. Reasonably priced, very safe and secure and great customer service

  • Ricardo Santos

Very good service in general. That's my second time with them and I recommend . …

  • Navi

Patrick has been real helpful and knowledgeable. Thank you for your services. Navi

  • Matt Mattucci

Thank you so much to the team especially Mitch to Kristen for making the move easy

  • Rébeca Jasmin

Excellent customer service grom Kayanna, makes all the difference! Thank you again

  • Andres Rodriguez

Very convenient, great location. Fair price and outstanding customer service.

  • Louise Burden

Excellent Service! Units are very clean, well maintained. Security is great!

  • kevin walker

The staff is very helpful and very friendly. The facility is clean and dry.

  • Richard Matthews

Service from Mitch was great! Highly recommended for your storage needs!!!

  • Jannetta Ohm

The service from Mitch has been fantastic I'd give him 10 star if I could

  • Ted Bannister

Patrick inside is top notch, very helpful, highly recommend this location

  • Kimmy Freeman

Mitchell is amazing. So friendly and professional. Such a fun experience

  • Conrad Desouza

Great other than the out automatic door almost hitting my van rental

  • noel pascoe

best, cleanest, and most professionally run storage facility around.

  • Glen Donaldson

Great place to store the Spitfire - easy access and clean facility

  • Matt H

Excellent facility. Customer service (Sydniee) has been top notch!

  • Leanne Howlett

Clean facility, professional helpful staff, convenient location.

  • Antonio Colangelo

Great customer service Facility is very clean and up-to-date

  • Joshua Sterling

No lights in our locker makes it really hard to see anything

  • Matthew Mioduszewski

Great service, super friendly staff, Mitchell helped me out

  • Evan Sutherland

The service was fantastic, everyone is very pleasant.

  • Lisa Philp

Professional and adaptable and overall great service.

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