StorageMart is a Self-storage facility located at 990 Syscon Rd, Burlington, ON L7L 5S2, Canada. It has received 129 reviews with an average rating of 4.8 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-6PM |
Wednesday | 9:30AM-6PM |
Thursday | 9:30AM-6PM |
Friday | Closed |
Saturday | Closed |
Sunday | 9:30AM-6PM |
The address of StorageMart: 990 Syscon Rd, Burlington, ON L7L 5S2, Canada
StorageMart has 4.8 stars from 129 reviews
Self-storage facility
"As someone who has had a need for use of a storage unit on several occasions, I feel as though I have a reasonable amount of experience with the concept and what to expect from a storage facility"
"This location on 990 Syscon is super convenient so close to the highway and other main streets between Oakville and Burlington"
"Extremely good experience today opening a rental for a locker"
"My experience with Mr"
"Very good customer service in the office and very good communication via email and text/phone"
As someone who has had a need for use of a storage unit on several occasions, I feel as though I have a reasonable amount of experience with the concept and what to expect from a storage facility. After storing belongings at SmartStop (terrible hours and the absolute WORST customer service EVER!), public storage (terrible hours, no lights, and my belongings permeated with heavy cigarette smoke that seeped in from the next unit over), AND Access storage (Terrible service through the call center, no direct line to the actual storage location itself, and a massive flash flood that resulted in 40k worth of antiques and other belongings destroyed and ZERO insurance coverage due to the flood being an "act of God"), I cannot say enough good things about my experience so far with StorageMart on Syscon Rd! To say that StorageMart has exceeded expectations would be putting it very mildly. Syed was phenomenal to work with. He was very well spoken, kind, patient, and understanding (in the face of some unfortunate confusion and mistakes while signing up online); as well as absolutely delightful to deal with when I finally came by to finalize my lease and put a lock on my unit. I feel entirely at ease in my decision to lease space here; and despite my initial intention of having this be a short-term agreement while I undergo renovations in my home, the incredibly affordable price and lovely experience with Syed has left me strongly considering keeping the unit long-term; and wondering what I might need to store that would allow me the opportunity to do so. Now if the idea that I'm honestly trying to come up with a reason to prolong my lease here isn't a positive review, I don't know what is! I sincerely cannot recommend StorageMart enough. If you're considering leasing storage here, stop thinking about it and just do it, you won't be sorry!
This location on 990 Syscon is super convenient so close to the highway and other main streets between Oakville and Burlington. We cancelled way beyond the 15 day period and although he did not have to, the property manager Syed was gracious enough to make an exception...thanks again Syed. The Staff is super friendly, accommodating, and helpful. The facilities are well maintained, super clean, and safe with lots of lighting. The prices are super fair...I highly recommend this facility...talk to Syed, he'll take care of you.
Extremely good experience today opening a rental for a locker. I was helped by Kunjan, who was extremely helpful, friendly and polite, and very competent with all the procedures , contract etc and very clear in explaining everything to me and showing me the locker and helping me chose the right one. I could not have asked for more in finding the ideal employee, Kunjan, to get everything done well. Very good facility, easy access , clean , dry, heated, all ground level. Would definitely recommend.
My experience with Mr. Syed, the property manager as well as Mr Jiten, the day to day operations manager has been amazing. I rented 2 storage units for a duration of 6 + months. The facilities were amazing, heated, my storage units were right next to each other for convenience. Most importantly, whenever I called the place, they will always take my call in the first go, understand any specific requirements and resolve the query within the next few minutes. Highly recommended, Amazing experience.
Very good customer service in the office and very good communication via email and text/phone. Unit is extremely clean and brightly lit. Would have given 5 stars but their office hours posted on line don't match what's on the building. I was emailed to go in on a Saturday to get my unit and code but they would have been closed if I had not checked the hours on line and gone in the day before. Not a big deal for me but could be for some people .
I find the price to be reasonable online, easy booking a unit some units have one month free but didn’t like the administration fee that is added company needs to remove the fee. I do like the fact that units are all ground floor not like some storage places. I do have one issue when entering and exiting the gate apparently the keypad is not reachable need to exit my vehicle to use keypad every time.
Great experience. Customer service call centre was extraordinary in providing a great price, great advise, professional, great overall experience. Syad and the staff were awesome. Very helpful and pleasant. The locker room was very clean and easy to access. The size of the recommended locker was perfect for what I needed. Great customer experience. Highly recommend. Thank you !!!!!
Had my parents things stored at StorageMart and was very pleased with the unit, property and Staff. They were always helpful when I had questions. They were also helpful when I needed a trolley to move some furniture, they had one on site I was able to use. Would definitely recommend them for Storage. Also thank you to Syed for your assistance when needed!
Terrific customer service! Syed could not of been more professional, polite and eager to assist. We’ve been using this facility for over three years and were thinking of moving to a smaller unit. Syed said no problem and presented several options and even went out of his way to show us other available units! Always friendly and there to help! Wonderful!!!
Thank you to Syed for his exceptional customer service in assisting our family with finding solutions to our storage needs over the past two years. He is professional, helpful and went above and beyond both online and in person to ensure that the process was seamless. Many thanks! Highly recommend for secure storage.
Staff Syed and Erin were most helpful. They listen to my request for our needs of a storage unit and set out to supply us with the exact unit we needed. They explained each step to us and informed us of the costs, rules and operations. We would definitely recommend StorageMart to our friends, family and associates.
Fantastic experience and best storage locker I’ve ever had with road access! The team as well are fantastic. I’ve had great and informative chats with Syed and Jiten. So helpful! Plus, I accidentally didn’t lock my door properly and I got an email a couple hours after I left letting me know. Stor Mart was great!
The storage unit was spacious and the temperature control was fantastic. Secure access to the units. The only fault was with storage mart raising the prices (in some cases significantly) over the time there. The promotion was appealing however it was a short lived promotion. Read the fine print.
I have had a great experience with StorageMart so far. The check-in process was smooth and easy and the manager was very helpful. I haven't moved anything in yet but I was shown the unit and it looks great. I will update my review after I move out but so far this has been a positive experience.
The staff are very accommodating. Syed, the property manager, was able to switch my storage locker within minutes once I realized I have more items then would fit. The grounds and lockers are very clean and well maintained. I will recommend this facility to my friends and family.
Clean and well run but monthly price has crept up 90$ over last 16 months. Edit : the fact that you responded and I understand what you are saying being a business owner myself I bumped up 1 star. However not notifying me of the pending adjustments is not right.
This location is very convenient, its best selling feature is it's closeness to the highway. The rates are fair, staff is friendly and the facilities are clean...highly recommended...speak with Syed, The Property Manager, he will take care of you.
Have used several different sized units at this facility numerous times now over the years & would highly recommend them. Friendly staff & well maintained at all times. I'll be back when & if I need storage space. Rob Kalmar IGNITE Entertainment
Excellent Service, polite, professional and always working for the client’s needs. Syed knew I was interested in a larger unit in my current building, kept in touch and got one today. Great customer service, doesn’t get any better than that!
VERY CLEAN FACILITIES - GREAT HELPFUL STAFF - COMPETITIVE PRICING !!! SHOULD ALSO MENTION SAFE !!! UNKNOWINGLY LEFT MY LOCK UNLOCKED (didn’t know it was broken) ON 3 SEPARATE OCCASIONS AND THE UNIT NEVER GOT ACCESSED!! AND NOTHING MISSING!!!
A great experience overall! Booking online was super easy and the gentleman in the office was polite, informative and helpful! The facility is super clean and in a great location close to the highway; super convenient. Definitely recommend!
Very happy with my experience! The facility is very clean, secure and convenient to access. The staff are very friendly and helpful and I would recommend this Burlington location if you're looking for storage solutions.
Rented and cancelled two units. Always had amazing customer service. Easy to get started, easy to cancel. Clean facility. Secure access. Units are easy to access, both inside the building and outside. Highly recommend.
Rented a unit here and had a great experience ! Always clean and secure and safe, the customer service was wonderful and very friendly. if I need to rent one again I would definitely use them again !
Great experience booking a storage unit. Call centre was helpful and professional offering many solutions. Syed the site manager was kind, patient and thorough to go through accessing the unit.
Syed has been very helpful and knowledgeable ,friendly. The place is neat and clean,being maintained in a very professional manner. I would always recommend StorageMart to all my friends.
Clean facility. Syed and Bhavkiral were very friendly and more then happy to help me. The units are extremely accessible which was helpful when moving stuff in and out. I would recommend
Prices are very competitive for good sized storage space in convenient locations. Check-in was seamless and the staff were great to deal with! Storage area are clean and well maintained.
Kunjin made the experience so seamless. He explained every detail, and provided me with all the information I could possibly need now and later. I really appreciated his help. Thank you!
First time ever using a storage unit and I’m glad I picked storage mart. They were easy to deal with and very accommodating to my special request. Definitely will use again! Thank you!!
Syed and Agam service was so professional, they took the time to show the unit , they were very helpful understanding the storage for the first time and they met my needs thank you .
Sayeed and Agam were very friendly and helpful with setting up my storage locker. Gave lots of upfront information regarding it and took me right to it so I knew where I was going :)
Syed and Jiten were super helpful in both setting up my locker as well as troubleshooting some issues. The facility is clean, tidy and a great place to store your belongings. 5 Starz
Very secure but a bit pricey in my opinion... anyone know of anything cheaper closer to Oakville? Even if it's still in Burlington... any help would be greatly appreciated …
Unit is nice but dimly lit and door not easy to lock/open. I have asked for better lighting but mgmt is not willing to help. Disappointing considering only 1 bulb for large unit.
Excellent customer service . Syed and Shivani gave me a detailed explanation of how the storage system works. Highly appreciated and strongly recommended, burlington location
Syed is a pleasure to deal with. Outstanding customer service by this man. Very knowledgeable! Thank you for a great experience.always a great experience with this location.
Amazing Storage!! Good Customer Service, Very welcoming staff. Storage is really clean and beautiful. One of the best storage place I ever have got. Thank you StoragMart.
We have been renting from last 3 years. Our experience has been great. Service is excellent. Place is very clean. The local Management is very helpful and supportive.
Very helpful for first time storage locker renters. They made it very simple and explained it all, showed me the locker beforehand. Nice, friendly staff.
As a new client this was a quick and easy process to obtain our new storage space. Friendly and helpful staff, would definitely recommend this location.
wish it was a 24 hour storage… if someone isn’t at the front desk until closing time at 10pm then i don’t understand why it can’t be a 24/7 access
Syed and staff are very knowledgeable and friendly. Quick and easy . Always have a great experience with this location. Definitely recommend!
Overall just ok.. the price increase was unbelievable and unfair! In 2021 we paid $121, then by 2023 the raised it to $250aa unexecptable!
Very pleasant owner of the storage facility, always helpful and patient with questions. Simple, heated and very convenient storage place!
I found the storage unit very clean and in my case very conveniently located. The height is amazing and one can store a lot.
Great service and wonderful people there. Syed was exceptional and so kind. Would definitely recommend this storage place.
Great location, heated units. Very clean! Syed is the property Manager and he has been very helpful, very helpful staff!
Very disappointed, rented a unit that is advertised as 5x5 but is actually only 4.5 x 4.5. Check size before committing.
Syed was awesome to work with! Great help, very informative, felt comfortable. Will be using him for quite some time.
Storage Mart in Burlington was excellent. Clean and always easy to access. Staff was very helpful! Highly recommended
I used Storage Mart for 18 months during a move. It was clean and well kept. Syed and his team were very helpful.
Excellent service, very friendly staff, clean and secure storage lockers, location is very close to the highway.
Kunjan was great! Took the time to explain options. Was super friendly, patient, and knowledgeable. Thank you!!
Helpful and caring staff. The units are clean and facility seems safe. Syed is a pleasure to deal with. Nicola
Syed was great. Helped get everything set up. Friendly and efficient. The units are clean and well organized.
Best service we have experienced! Thanks to mr Syed and kunjan for excellent services. We highly appreciate!
Kunjan what extremely helpful and friendly. Would recommend this facility to anyone with storage needs.!!
The price for a storage unit is very close to renting an apartment and this is all can be said about it.
Syed and Kunjan are absolutely fabulous! Helped me when I lost my keys. I will keep renting from them.
Syed and team were excellent. Very prompt. Nice and clean. Would definitely rent again from them....
Great experience storing our things here, easy to access, and helpful staff. Would highly recommend!
Excellent place to safely store your belongings. Syed is great to work with and excellent services!
The Manager & Assistant Manager were very helpful & courteous. They reviewed all details with me.
Nice service and clean place Mr.syed and mr. Jiten Patel doing very well and organized Thank you
What a fantastic facility that is managed by an incredibly professional site manager name Syed.
Kunjan was amazing at helping me on a beautiful saturday he is a great employee amazing service
Great service. Good experience. Staff workers are very helpful to me. Thanks Clifford Peart
Easy to use. No hassle getting in and out. Clean property and friendly staff to deal with.
Great facility, very helpful when I forgot my code number. Would use again and recommend
Very clean units, excellent customer service and good pricing. Recommend this location.
Way better service than other storage places!! Staff were very polite and professional.
Kunjan and stuff was very knowledgeable, polite and helpfull. Thank you very much.
Very friendly and helpful. Adjusted the price based on availability of the unit.
Agam and Syed were very helpful and the facility is clean and easy to access!
This is my second rental. This is a quality place. I highly recommend them.
Great Place, Syed Is awesome! I will use this company again in the future
Great service. Kunjan was very helpful and answered all my questions.
Syed and Kunjan , they are very nice. I am happy to use this storage.
Great experience Very clean and organized Would definitely recommend
Kunjan was fantastic in getting me set up. Professional and kind.
Sayed was very helpful amazing customer service Amazing facility
very nice clean secure spaces... very friendly and helpful staff
Fair prices, clean facilities, and excellent customer service.
Lots of space between aisles, friendly and helpful management.
Syed and his co-worker Bhavkirat are friendly and cooperative
Kunjan and syed were great help. Very nice to deal with.
Great customer service, very Friendly and knowledgeable!
I had a great experience Syed was particularly helpful!
Very very friendly staff. Clean and safe facility.
The manager Syed is very polite and helpful.
Great service , greatly recommended. Thanks
Quick efficient service. Would recommend.
Amazing service and quality of units!
Service was outstanding. Very helpful
Great place!! Easy access and hours!
Decent pricing, great secure place
Very good service and clean place
Great service. Easy to deal with.
Great service. Clean storage.