Jessica at the Alamo counter was absolutely amazing. When another company couldn't honor my reservation she was quick to get us figured out and in a car! She saved our whole trip! Give that associate a RAISE!!! She was extremely polite and professional. She has made my wife and I life long Alamo customers! Thank you so much Jessica!

This location in Seattle on 3rd, is impossible to find to return a car. Garage entry is on stewart, a one way road, that everyone is trying to use on the weekday afternoon's. Do not return a car here. It took us 90 minutes, after finding the location. Dont bother with the phone number, its the national line. Operator hung up on me.

We showed up with the expectation to get a certain type of vehicle, however they were out of that size and we were upgraded to a very nice and clean minivan which a pleasant surprise. Vehicle performed very well for our needs and was easy enough to operate. Great job Alamo! Great job downtown Seattle.

Wanda!!! Wanda is a true gem. She loves her job and she was the best first impression for us visiting Washington. She made us laugh so much and smile. It was a fun start to our trip. She even walked us out to see the view of Mount Rainer. Alamo, don’t let Wanda go! Give her a raise.

I wish I could give 0 stars. DO NOT USE THIS COMPANY! They are very rude and asked me for utility bill and paystub to rent a car it’s absolutely ridiculous. Gave an excuse it’s a debit card when no other company I’ve ever used asked me for this kind of information to rent a car.

We just met Representative Mecca at the Alamo Rental when we arrived in Seattle. Mecca was welcoming from the moment we walked up and very professional. She recommended insurance from the "menu" and all I could think of was food. LOL. Mecca

Many thanks to Alamo for entrusting me with one of their lovely vehicles! I rented a car from Seattle to Denver for about 3 weeks. Had a great time traveling and visiting various National Parks! The all-wheel drive came into its own during

Recently rented a car at the Alamo location in Seattle and I could not have asked for an easier or quicker process! I mainly picked Alamo because of the "Skip the Counter" feature and it worked great! Walked right up to the car, picked the

I can not say enough nice things about these people. My sister and I used Alamo on our trip and on our first day we were rear ended. The customer service person on the phone was so helpful and filed a report for us and then when we went to

Alamo is the best of the Best is what Alamo is as a customer I deserve the BEST!!! Picked up at the SeaTac location & received VIP treatment when one of the to many Branch managers (Mr.Creed) get me on my way! Creed didn’t hesitate logging

I am updating this review from my previous rating. We rented an SUV for a trip to the mountains. Part way there we discovered that the SUV they provided at SeaTac was a 2WD and terrible in the snow. Unfortunately, there were no replacement

Emily and Michael are as professional and courteous as they come... great location downtown, close to pike place. Most importantly, the mgmt and service was top notch and both Michael and Emily were extremely knowledgeable and informative

I CANNOT give this place enough praise! Renting a car has always been a nightmare for my husband and I. This experience was smooth, fast, honest, and the customer service was FANTASTIC. Alicia checked us in and the process was so fast and

Great rental experience. The car was clean and in good condition. I've had alot of bad rental car experiences before and this was one of the best in recent years. My car was ready and the attendants told me all of the information I needed

I have always found Alamo to be a good value with dependable service. I was rented a Chevy Malibu which I really enjoyed driving as it was great on the freeway and in the mountains and got excellent gas mileage. Pick up was a little slow

This was my first experience hiring a car in the US and I was really nervous about the whole process. I booked my car a few months before in the Uk. The price is booked the car was what I paid. No upselling or hidden costs. I made sure I

Stay away from renting from Alamo at the Seattle airport! We rented a van from them because they had the best rates. Unfortunately when we returned the van they tried to say we damaged the vehicle! We did not and I said it had to be like

I was a mess. Trying to fit 5 suitcses plus 4 people into my rented vehicle. Doris had heped me to find a all wheel drive which I needed for the Snoqualie pass. Fortunately she was helpful in finding a vehicle with more trunk space as

Staff was nice but upon pick up my reserved car was only at a half tank. The vehicle had not been cleaned on the outside either, and the wipers did not work properly, which was not ideal during winter weather. I left a note inside the

We reserved a mid-size SUV from the downtown Seattle office for June 11th for a 9-day trip from Seattle to Los Angeles. When we arrived, our car was not ready. After a lengthy delay preparing our car, we finally were able to start our

Plus another 95 more stars! My daughter and I flew into Seattle for one night and was planning a trip to Leavenworth to check out Christmas Town the next day. I had rented a midsize SUV with no AWD, as I was getting ready to leave the

It was a pleasure renting from Sean Cissna, the manager of the downtown Seattle location. I had to change my return trip due to personal matters and he worked with me, was able to correct the dates and make sure that the contract was

We had a terrific experience renting from Alamo in downtown Seattle. Besides getting a very fair price, we were given a brand new Pacifica. The staff we dealt with were friendly and customer focused, especially Brian. We did have one

Told over the phone that only drivers license was needed for Canadian driver. Walked 1/2 an hour to get there and got refused car rental because i didn't have my passport on me. Even had a picture of my passport which wasn't accepted.

Jayden was the Representative who assisted us. He was beyond amazing & understanding. Jayden’s Customer Service is hard to find these days. Due to his kindness, our group was able to be comfortable in a minivan when we fell upon some

We are loyal to Alamo. They provide the best rental plan (no charge for spouse to drive, unlimited miles) and best customer service. The attendant even loaded our luggage into the car. They usually have size and style of car we need.

PRO: The best part of the experience was Customer Rep, Essence Muse. She provided excellent customer service, and was very professional, while also being outgoing, enthusiastic, and funny!! GREAT JOB!

Andrew at the Seattle location was amazing! Super helpful, hands down the best rental car experience I've ever had. Made it safely to my destination and the return process was simple and fast.

The vehicle we rented was incredibly clean, and the check-in a check-out procedure was remarkably quick. I don't remember the associate at check-out but Willie at check-in was super friendly!

Great experience from the agent helping us to check in ...and to get the car and then bringing back was a breeze...the employees are very knowledgeable friendly willing to help thank you !

Had a very nice and easy checkout process with Rayan. Rented a pickup for a drive to Leavenworth and he was giving my boyfriend and I recommendations on where to go, etc. Great service!

First time user. Definitely will be coming again! Payton made the transaction of getting a car very easy and speedy. And the drop off with Tommy was serene. Thanks again gentleman!

GREAT spot for picking up a rental in Seattle. The staff is beyond helpful and works with you to make getting a car easy and quick. The location was super handy for us as well.

Easy pick up, easy drop off. Used a 4x4 for a trip to the Cascades and it was clean and ran well. Colin was very friendly and helpful; he’s a top bloke. Would use again.

One of the best and easiest car rentals we have done. Willie , the guy hooking us up with the car was awesome , he just made it that much better.

Despite the good experience with the car, unfortunately I can't recommend Alamo Seattle for the management problems they caused me.

Andrew and Jakob were the best! I went ther and was upgraded to a beautiful Audi! Great job guys it was nice chatting with you!

Very good place to rent a car! Open at 7.30am, you can bring back the car at any time with their parking open 24hrs.

Very professional customer service. Clean car delivery and quick closing. Thanks Alamo team.

Having Wanda assist us in finding just the right car for us was a joy! Thank you.