I had inflamed gums and I went to this place to see what they can do. Dr Kathryn Burn decided to clean my teeth and believed that there is a lot of gum inflammation. She referred to x-ray and gave me a detail of specialist to see afterwards. The cleaning costed me $233, which was fine. I went home to rest and that night my gum didn’t stop bleeding for almost 6 hours, I used every single remedy, but didn’t work. The day after, I went back to the clinic and asked them what should I do if the bleeding happens again until I see a specialist, the technician took me inside and a different dentist in the same room I had my cleaning done saw me and he looked at the bleeding gum and said; it will be fine, there is no bleeding now and I think there will be no more bleeding. Then, the technician took me to the counter and charged me another $60 for these two words and literally 2 minutes (120 seconds)!!! I told the technician that I didn’t think it costs me anything, as it was just a follow up regarding the complications happened due to their treatments, but she replied that the dentist was different. I believe this is a complete rip off, they should tell people about these unexpected charges before hand, and I think everyone have right to follow up when a complication happens.

Went in to get my tea stains cleaned and Jodie did an amazing job. She also got Michael the dentist to come in and examine my teeth and found that there were 3 holes that need to be fixed. I went out to the reception to book an appointment. The girl offered me an appointment for the next day but initially I denied it as I already have plan for that day. She couldn’t find an appointment for me until a few weeks later so at the end I decided to take the next day appointment and make changes to my plan. When I came back the next day 10 minutes before my appointment. I was told by the same girl who booked me in yesterday that there is a computer glitch and my appointment was not recorded in the computer and she has given my appointment to some one else and she can’t offer me another appointment until 3 weeks later. I don’t know how on earth anyone would find that acceptable. Not only she forgot my name, the reason of my appointment and she gave my appointment to someone else although she was the one who gave me my treatment plan and appointment time card. This does not only waste my time but screw me up for the whole day as I had to cancel plan to fix this appointment in. Very disappointed with the service today.

There are plenty of dentists in and around Marion. I strongly recommend that you use one of them and keep well away from this Practice. It gets a no star rating from me. I have been going to this dental practice for more than eight years and have always been looked after by the senior dentist Raj, who is simply the best. Sadly for him he has to contend with a group of extremely rude, untrained, ignorant and very customer unfriendly front of house staff. They certainly don't like anyone to complain even when it is them who have caused the problem. You get brushed off with "sorry 'bout that" and really demonstrate that they couldn't give a toss. Why should they? They are are getting paid whether you leave or remain a patient. They can't even say please and thank you. The rudest group of staff I have ever had to deal with. Gave the Practice manager the opportunity to apologise face to face for her inexcusable response to my serious complaint, but typically, hides behind the corporation that now owns the Practice. Totally unsuited for the job as she can't even deal with a problem in a professional manner. Both my wife and I will be using another Practice from now on.

I rec'd exceptional service for my first dental appointment from booking an appointment to completion of work. The team made me feel comfortable and relaxed as I was anxious not being to a dentist for some time. I neednt have been worried. A pleasant surprise with my account (Clearly Dental is a Bupa preferred dentist) my gap was very minimal. I shall certainly be returning relaxed in the knowledge that my needs will be cared for in a timely manner by friendly , helpful and professional staff.

I attended this dental clinic in a vulnerable frame of mind, due to personal health circumstances beyond my control (not dental) that may cause me to be more nervous than usual. Dr Kathryn Byrnes was very understanding. She minimised the treatment time accordingly due to my anxiety then didn't even charge me for it. She said more extensive work can be carried out later when I am feeling better. Very kind and empathetic!

In my 75 years of life I had countless dental treatments! But this is the best place so far: from the front desk to the chair everyone is most friendly and professional; as I don't have private cover, Dr Ivy referred me to SA Dental for further evaluation and treatment (Rather than ripping me off!!!) How is that for integrity? Bravo Clearly Dental:):):)

Probably the best dental experience I’ve ever had. Absolutely good honest advice. Didn’t over sell or try and carry out patch work processes with more and more costs at a later date like a root canal. Just honest. Michael was brilliant , very skilled and clearly experienced. Left other dental practitioners for dead.

First time here & greeted by 2 friendly, smiling Reception staff. Dr Tong made me feel welcome, was very professional & informative. The hygienist, Jodie, very informative, made me feel comfortable & was very professional & forthcoming. I was very happy with a professional, pleasant, welcoming team.

Over 6 weeks and still waiting for a refund for a $100 overpayment caused by a "glitch" . Completely unacceptable. Shows a lack of respect. Billing system is clearly faulty. Will insist on an invoice first next time. What if I had not raised the issue? $100 just disappears?

Staff are friendly and nice that they remember you personally. Great that a treatment plan is provided, detailing costs. Due to not having private cover and government letter coming at last second it allowed me to plan when to have things done when I could afford the cost

The lady who clean my teeth was shocking and extremely ignorant.Thay charging a lot for minimum service .I wouldn't recommend them to anyone. I was very disappointed specialy with hygienist comments. It happened few months ago.

Service is very pleasing,,, friendly front office staff, hygienist was very professional, described what and how and why she was doing. Knowledge shared in this way is highly respectful. Very pleasing results.

Never had an issue, recent visit demonstrated how much they cared about my overall health and comfort due to a car crash and sore neck. They definitely listen and explain things clearly too!

Dr Michael Lucas helped me to put a smile on my face again through his wise advice and expert dental work on my teeth. An amazing team who are both friendly and professional.

The staff make you feel comfortable; as if they were just your family, putting their hands in your mouth. Its difficult to imagine a visit to the dentist could be any better

Great service, friendly staff, competitively priced. I've had my teeth cleaned, whitened and re-shaped by Michael, they've always gone above and beyond.

Great staff and convenient location. Everyone at the practice helped in making my appointment an enjoyable experience and were great with my kids

Extremely pleased with friendly staff and service. They fitted me in without an appointment so I could get work done before my surgery.

All the staff are kind, caring and supportive. From the reception staff to the dentists, they are all amazing.

Friendly stuff and great professionals, feel way less anxious visiting the dentist when I go here

Lovely staff and Katherine Burns is an awesome dentist. Happy with the experience.

Professional. Good location. Recommendation from a friend was 100% correct

both the dentist and his nurse were really lovely , skilled and patient

Professional friendly service. Highly recommend- patient and kind.

Very thorough hygienist and lovely dentist

Good service, staff are always friendly

Overall experience is amazing..

Friendly staff. Very respectful

Great service, friendly staff