One of the best shopping experiences I've had in years. I went twice during the recent sale. The first time was with my elderly mother who needed a new chair. David was the sales person and was lovely to deal with - very knowledgeable and helpful without being pushy. My mother was very pleased with the service and loves her new chair. I went back the next week with my husband. We had been discussing new living room furniture for over a year but undecided on how to proceed. Our sales person this time was Trevor. He was also very knowledgeable and endlessly patient as we wandered around trying to get ideas. He let us know that they have a designer, Zeina, who could come to our home and offer a complimentary consultation. That turned out to be exactly what we needed. Zeina and Trevor came to our home armed with mountains of fabric samples and furniture design suggestions based on what we had liked in the store. Zeina took measurements and photos. We went back to the store two days later for her presentation and it was fabulous! She had pulled together all our ideas into a cohesive package that suited our style but in a way we never could have done ourselves. So thanks to Trevor and Zeina, we are getting a whole new beautiful living room. I wish all shopping experiences could be this stress free.

Many weeks ago, we tried to purchase a La-Z-Boy recliner in another city in Ontario. After the purchase, there were delivery issues which finally resulted us in canceling that order. A couple of weeks ago, since we still needed the furniture, we decided to try the Kanata Store on Campeau Drive. We went to the recliner section of the store and met a sales staff member Mitch. We were initially a bit apprehensive as we did not want a repeat of our previous experience from another city. Mitch was empathetic to our previous experience. Throughout the process, Mitch's attitude was always positive. His mindset was "How do I make this sale happen?" Mitch had to make a few trips to the manager during the negotiations. However, his continued positive attitude resulted in us purchasing two La-Z-Boy recliners instead of one. The day after receiving the first chair, Mitch telephoned to ensure everything had gone smoothly. This type of followup is very rare in any business. I have owned La-Z-Boy furniture for over 40 years. It is the best quality with the most comfort I have been able to find. Additionally, if La-Z-Boy continues employing stellar staff members like Mitch, they will remain successful for many years into the future. Doug Wilson

First dropped in to see what they had! and I found the chair and a half my wife has been looking for for years! Mitch helped me that day and every other times we dropped in afterwards. Mitch took care of our family, wife and 2 kids overtime we visited to make sure we would like the living room set, couch, chair and a half and accent chair + ottoman. Mitch came to do an in home deco assessment with Yvette. They were awesome and that visit was free. They drew to scale our room and Yvette sent us 2 different layouts for our room with suggestions for accents to deploy over time as budget becomes available. Very nice touch by La-Z-Boy to offer this service. We went back into the store where Yvette and Mitch were ready to show my wife and I the choices of accents, painting, lamps and area rugs they were suggesting. Complete service! Mitch went over and above any service I have ever had in a furniture store. I felt I was shopping local! I rarely spend any time writing a review as more often than not, I would have to write negative reviews. I took the time to write this one as it was positive.

Great experience today and we ended up buying both a love seat and sofa couch from Ken. He was very friendly and helpful. It will take 6 months to receive our love seat however the sofa is expected to be delivered at the end of October. Will update review after full delivery which costs approximately 100 dollars. Update: we received one half of our order and have yet to receive the rest. I have contacted lazy boy at least 5 times and never get an answer. We keep getting excuses of our phones aren’t working, someone will call you and then never hear back. We were initially told that our love seat would come by end of February and we are now mid April. We were informed earlier that ken no longer works there and it seems like our order has fallen through the cracks since and we are not being kept in the loop of what is happening with our couch. This is not at all what we expected. Do not recommend buying from this location if this is how they treat their customers. Seems like they will take your money but not provide any updates on your purchase.

The Kanata and the Kingston locations have been such an amazing experience in purchasing our new look for our newly renovated family room. The staff in Kingston with Mark and designer Mary Lee in helping us select 2 beautiful Greyson chairs and sofas. When we contacted the Kanata location which is closer to home as we were now looking for tables and a rug to accent the new furniture we discussed over the phone with Lisa, she has been absolutely fantastic to say the least, she goes over and beyond to work with us on every aspect engaging their designer Zeina who was also very helpful to help with the perfect rug to match all our new furniture. Lisa has kept us involved throughout the purchases even replying to emails on her days off. My wife and I are looking forward to seeing our complete renewal once they all get delivered together very soon. Now that’s great service!!!!

If I could go lower than 1 star I would. The receptionist was rude 100% of the time, we had issues selecting a chair because everything that was supposed to be in stock was not. And once we finally got a chair home, there was paint on the back of the chair, it was near impossible to assemble (to the point where I am sure it is not possible to disassemble when we move), and it also squeaked the first time we used it and still squeaks. We called immediately to be told that it would be “5-7 business days” before a sales associate would call us back. And guess what, we never received a call, voicemail or even an email. What a joke. I don’t recommend buying from Lazboy if you can help it. It was not an enjoyable experience and they didn’t even care about any of our issues with the chair that we are now stuck with.

We were looking to replace our old La-Z-Boy recliner with a new one but weren't able to visit the La-Z-Boy store in Kanata due to Covid restrictions. We were interested in getting an in-stock item due to long lead times of custom orders. We checked the La-Z-Boy website and found a good selection of in-store sales and, with the help of Mitch, were able to find the perfect chair. Mitch was very helpful in helping us through the process - we confirmed the order on Sunday and picked it up the next day from the store loading dock. WE setup the recliner the same day and it looks great in our living room. Thanks for La-Z-Boy for your quality product selection and Mitch's assistance. Len & Nancy

We had spent time before hand exploring the website and making some primary choices. Mitch, our salesman, greeted us warmly and was immediately able to point out the various options we had in mind, answer the questions we had concerning size, fabrics, and styles. We appreciated his pointing out to us details about the chairs and to find additional other samples on the floor of styles we had not considered. At all times, he was prompt, available, polite, and genuinely wanting to ensure what we finally purchased would be lastingly satisfying for us. It was a real pleasure doing business with his. This was our first time shopping at La-Z-Boy and we look forward to return trips.

We had our appointment changed multiple times, due to COVID shutdowns. Each time, Mitch communicated promptly to try and set up a new date. We eventually came up with a date to meet with both Mitch and Michelle, the interior decorator. She arranged a great plan and helped us to finalize the furniture and finishes to suit our oddly shaped living room. Mitch, we found out, came in on his day off, just to accommodate our preferred date. He was incredibly helpful, not pushy( which I really appreciate), very knowledgeable and a very nice person. Overall, it was a great experience, now we just have to wait almost 12 months to see our furniture! We can’t wait!

I can’t say enough about Lisa Kemp (saleswoman) and Zeina Badawi (designer). Lisa is a very detail oriented and laid back salesperson. Not pushy or high pressure whatsoever. She takes the time and listens to what you want and she delivers!! I would highly recommend her if you are going to lazy boy for furniture! Zeina is a fantastic designer- confident and knows her stuff! Even if you think you know what you want- listen to her! My home is absolutely beautiful because of these 2 ladies and I can’t say enough about the whole experience. My furniture is gorgeous and comfortable! 5 star service and quality!

Price made up for pain and suffering. Once we picked out a chair to buy, it took an additional 45 mins to pay for it as the salespeople kept disappearing. Agreed to pick it up next day. Came in today to pick it up and was told since we bought the floor model that it was still on the sales floor and there was noone to help us take it out of the store. My husband and I maneuvered it out of the store as we were told there was no dollies or furniture movers either. Beautiful furniture, good sales on right now but will seriously consider not buying from that retail store again.

It's been far to long replacing my current recliner, I knew exactly what I wanted, went to several locations but only La-Z-Boy had the perfect chair I wanted. Pricing was higher then I wanted but not surprising these days. Overall it felt great sitting in it, and while I have to wait to get it I can't wait to have it for many years of enjoyment. Lumbar support, remote control, and other amazing features. I'd definitely buy there again, probably soon. I need to replace several more items. Sales person was fast and incredible. Thanks Tarek Abulaban was great to work with.

As first-time visitors to the Kanata store we were surprised to learn we had arrived on the day of a special sale on virtually everything in stock! Mitch is mentioned favourably in several other reviews from customers and you can add this one to the pile. He was very helpful, polite, well-informed, intuitive and obviously knew the product and everything about it. We went there to look and left with a couch and an easy chair! Both will prove very comfortable for a long time - a match to the comfort we experienced at the store. Very well done indeed!

My wife and I were at a point in our lives that we wanted some quality furniture. We visited the showroom in Kanata and were greeted by Steve. We were not pressured into a purchase whatsoever. Steve was very helpful and answered many queries during our visit to the showroom and over numerous emails that day. We finally decided on a couch and love seat after Steve diligently educated us over the various options available to us. We are excited to receive delivery of our new furniture. Thanks again Steve for an amazing experience. Ted and Linda.

We had one of our best experiences in a store today! We visited the Kanata La-Z-Boy for the first time to look for a sectional replacement. We were about to walk out of the door when Mitch came along. Without using any pressure tactics, Mitch took the time to understand our needs and presented options that would meet those needs. It was the first time ever that we made a big purchase without shopping around. We received excellent service and felt very good about our purchase. We would without a doubt return to the store for future purchases.

The best sales person we have ever had in my life -Mitch Beaulieu We purchased a recliner LAZYBOY chair for my living room. I had no idea what were the options could be available for our requirements. I am not exaggerating , Mitch provided exceptional service to help us to find the best product. We spent 3 hours and he was engaged in every minute. I cant thank enough for his effort to find the best settings and configurations ( Custom package we required). I highly recommend anybody who is interested in furniture, ask for Mitch:)

After the store reopened from Covid restrictions, I went in looking for some furniture for my basement. Tarek was VERY helpful, and super to deal with. Delivery was fast and efficient - they assembled the sofa and chair, and showed me how to adjust some settings. The delivery team did nick my wall, but it was so minor I didn't report it. The driver reported it, and the store called me to offer a credit to cover the repair! Super customer service!!! I love my new sofa and chair, and was very pleased with the LaZBoy experience.

Sales lady really turned us off. She kept talking about her house, her preferred furniture choices. Never answered my wife questions. Products were good quality, a bit highly priced and unavailable. They wanted us to plop down $2k as a 50% deposit on two recliners and they said they may arrive as early as 21 weeks from now. I realise the pandemic is tough on everyone but I'm not going to hand over $2,000 in an environment where they may go under and then have to wait 5+ months for the 2 chairs we wanted and hope they arrive.

It has been a long time since we have shopped for furniture and we were somewhat overwhelmed when we walked into your store. Peter met us when we were trying out the Lazy Boys at the front door. We told him what we were looking for, a Lazy Boy for my husband. One that was both comfortable and one that suited our present living room arrangement. Peter walked us through a maize of different styles of Lazy Boy chairs. Peter was helpful, friendly and made our shopping experience a great one. One to remember. Thank you Peter.

I could not be happier with the service I have received from La-Z-Boy in Kanata. I worked with Tarek as my salesperson. He was so cheerful and helpful while not being pushy at all. I also was helped by the in-house designer who helped me choose a rug and material for the chairs. The furniture was just delivered and the young men were very courteous, clean, and respectful of my home. They even tolerated my request to move the furniture around in different configurations! I highly recommend La-Z-Boy to everyone!

Had a great experience yesterday shopping at the La-Z-Boy store in Kanata. Went in with the firm intention of buying one power recliner and looking at a different, non-powered model. The salesperson on the floor, Sandi Gauthier, was a delight to work with. We wound up buying both chairs as well as a love seat. The only disappointment was the delivery time for two of the items but this is completely understandable given the pandemic-driven disruptions to international supply chains. Highly recommended!

Unfortunately, our purchase would not fit through any of our doors, however, our sales person, Trevor, confirmed that we could return the item for a full refund. The two delivery men were amazing! At our request they left the “new” one as we felt we could remove both patio doors to accommodate the sofa. They removed our old sofa, tried to deliver our new one, returned fifteen minutes later to return our old sofa to it’s original place and take the “new” one back to the store. Great guys!!

This was our first time purchase from Lazy boy Kanata location. We needed a sleeper bed at crunch last min and Lisa was amazing. She answered all our questions and helped us out with the perfect product we were looking for. At delivery we had some door space fitting issues first attempt, however, Lisa and Nikhil both were prompt and followed up and arrange second attempt which was successful. We Highly recommend lazy boy for quality products and great customer service. Cheers!!!

Tarek,our salesperson, and Zaina, our design consultant were both very knowledgeable of the products they showed us. They were generous with their time and candid in their comments which contributed to a final decision to purchase two leather recliners and a carpet to update our TV room while greatly improving its comfort and appearance. Having purchased La-Z-Boy products in the past is another indicator of our satisfaction with this manufacturer. Wayne Cunneyworth Kanata, Ontario

What an enjoyable experience at La-Z-Boy with David and Zeina! Both David and Zeina took the time to understand what I was looking for, and what this shopping experience meant to me - my first big purchase and renovation decision after my divorce. I loved all of Zeina's design ideas and expert advice. I never once felt pressured - I felt that we were a team working together to make the best decisions for my home and my space. I would highly recommend this dynamic duo!

Bought a couch and chair back in November last year. Delivery in march. Pieces of chair broke off a month Go and sent in docs required. Getting ghosted now and not impressed Well they never calked me i called them and said while they are coming out the seat cushion is very soft too might as well attend to it too. They just left today oct 22 fixed noise didn’t know about seat going to be another 2 weeks to order new cushion. 6 months old . Very disappointed

My partner and I went to look at couches. Tarek was great. He was not pushy, gave us space and time to talk between us and clearly knew the product on the floor very very well. When we described what we were looking for he quickly provided options. After trying 3 or 4 couches each having pros/cons, we though of a feature that would "seal the deal" for us and described what we were looking for he immediately showed us the couch that we ultimately purchased.

I purchased a whole living room set down to the area rug from Lazy Boy 5 years ago. At the time because the bill was $8000 we chose to get the 5 year warranty. 2 months ago we notice some flaws in the leather sofa. They sent someone to our home to check it out and because it was a manufacturing flaw they offered us a new one. We picked out another sofa and they picked up the old one and delivered the new at no extra charge.

We spent $6,000.+ on a custom couch and recliner and received them yesterday. I am very dissapointed; in some areas the upholstery is overstuffed, in some there are indents/lack of stuffing, some of the piping is plain crooked, some of the sewing is poorly done....if I'd known, I would have bought them at the Brick or somewhere for less than half the cost!! I will not shop La-Z-Boy again, nor will I ever recommend them.

Holly smokes, good service! Went in there looking to buy smart, wound up leaving with a Rocker/Glider and a new sofa. Cannot express how impressed i was with the quality of the service and the amazing interaction with Sandi Gauthier. She understood what we needed, helped us find it, and we left feeling like we won the lottery. Thanks Sandi, for the AMAZING experience. I highly recommend this store and furniture.

I don't normally leave reviews, but I thought it was necessary here. We had an urgent need for a chair due to an emergency surgery in the family. The team at La-Z-Boy showed a level of compassion and professionalism that really helped us at a rough time. They went way above and beyond and even stretched a few policies in order to ensure we had a chair that day. This is how to run a business.

Went in for the big renovation sale on Thursday to buy a new lift chair for myself the salesman Mitch was amazing as was all the staff in Kanata I was so impressed with everything and everyone I was very happy with my purchase and am excited for the delivery on Sunday if you are looking to invest in some furniture head over to the kanata store for the VIP treatment you won't be disappointed

The sales representative we worked with (Michelle) was patient, drew out our vision to ensure she understood what we were looking for and used the showroom resources to make sure we concretely understood the size of furniture we were committing to. She was thorough, patient and so very supportive as we talked through our options to land on our decision. Thank you for your time Michelle!!!

We made the purchase of a loveseat, 2 accent chairs, an ottoman and an area rug at La-Z-Boy this week. We were guided in our choices by Lina Najia. She was so attentive to what we wanted. We met virtually and exchanged many emails. She went above and beyond our expectations, especially during these difficult times. If you need help, please ask for Lina, you won’t be disappointed.

I have updated the review because the response from the store to our complaint was wonderful. Aisling looked into it for us and was able to arrange delivery the next Tuesday. Also, we have been treated very fairly as a result. Trevor has also been very helpful and we couldn't be happier with his service. If there hadn't been the delay in delivery, we would have given 5 stars.

We purchased a couch and loveseat on Saturday at Lazboy. Steve from Kanata answered all of our questions and gave us time to discuss. Initially I was thinking a sectional but then asked for his opinion which he agreed that we would have more functionality as well as keeping the current layout. So now we wait for 8 weeks for it to be built! Couldn't be happier!

I have just received my lazy boy recliner and I am more than thrilled with it. Lina was wonderful in helping me get just want I needed and was so supportive that my sister has now been working with her on her needs. Lina has a wonderful talent for helping customers get what they need. Thank you Lina for all your help and I will see you in the future for sure.

The Design Consultant, Matthew Newton, was very attentive to what we were looking for in our new furnishings. He assisted us in our selection, providing welcome suggestions to best meet our needs. In the end, we selected furnishings that we believe will provide us quality and comfort for many years to come. We now very much look forward to the delivery day.

We have purchased a number of items over the years. We have always been very pleased with our choices. The most important reason that we enjoy shopping at Kanata Lazyboy other than the quality of furniture is the gentleman, Trevor Taylor whom we had the pleasure of knowing. He is always pleasant and very patient while we decide which to purchase.

Wow! Incredible and caring service! Our family urgently needed to purchase a recliner to move our father into long-term care. I was able to work with David in Kanata to get this done very fast, over the phone and with no added stress. We really appreciated their understanding of our unique situation. Wonderful chair for dad! Thanks so much!

Mitch Beaulieu met me at the door I told him exactly what I was looking for and he found several recliners to show me, described the difference in each on and the fabric selections and I was quick to purchase two. An excellent sales person, an amazing looking store and an overall awesome experience. Thank you La-Z-Boy Kanata and Mitch.

Mitch helped us make the right selection for accent chairs. He was extremely courteous, helpful and personable. He knew exactly what he was suggesting to us and gave us a good price, hence, we quickly and comfortably ordered our accent chairs. Thank you La-Z-Boy for hiring Mitch who provided such excellent customer service.

We bought our couch and coffee table here. A great variety of fine quality living room furnitures for you to choose from. The staff is helpful. They would come to you with the information of the item and available discounts. I was served by David who's a nice old gentlemen. The checkout process is also fast and simple

Bought a $4000 leather sofa in 2016. It sagged and had to be replaced within a year. In 2020 the leather/ paint wore off. Called company for either a replacement or a fix. They indicated manufacturers warranty had expired. I have had leather furniture for 15 years and this never happened very disappointed in Lazy Boy.

Had a great experience. Was told that one of the Sofas we ordered wouldn't be in until next year, but it was a pleasant surprise today when both showed up. The buying process was easy and comfortable, the delivery guys were friendly and quick to set things up, and the couches are perfect. Thanks La-Z-Boy Kanata!

Thank you Mitch and Zeina for a wonderful shopping experience. The free designer service was so worthwhile. We picked a fabric we love that we never would have looked at without Zeina’s encouragement and the service we received from our salesperson Mitch was outstanding. A pleasant experience all around.

David was very friendly, available, frank and helpful without being pushy. He intuitively knew when to give us a little room to "discuss" our purchase and wasn't pressuring in any way. La-Z-Boy obviously has a very professional atmosphere and encourages customer service over high pressure sales tactics.

From the very start we where greeted with a smile! Diane's kindness and amazing ideas! Thank you Diane! You can call them anytime and staff is always helpful. To the date of delivery. *Fred Guy* Prompt! And the delivery guys respectful! Thank you lazy boy for top knotch service! Heather and Dale Brown

Mitch at the Kanata location was awesome, very knowledgeable and helped us make the right choice. He kept us updated on the progress of the manufacturing and when it came time the delivery guys were great. On time and professional. We love our new sectional and give top reviews to the Lazy-boy team.

What a way to brighten up my day! I went to La-Z-Boy hoping to find wall art and I met a sales person named Mimi (Michelle) who really listened to what I needed and helped me find the perfect piece for my wall and my budget. I really appreciated the whole experience. Many thanks, Mimi! Kate …

Furniture ordered 5 months ago. After many many months of horrible service and calling constantly to find out status. It finally arrives! To be missing parts which they say will be a major repair and miss matched parts. So probably months to come. They will take your money but after, your screwed!

Peter was very helpful not only in helping me choose the right sofa for our family but he also had patience and provided good guidance when trying to choose the best fabric from the hundreds of choices. He put us at ease and joked with my son making it a no pressure sale and enjoyable experience.

Trevor was fantastic! Went in on Thursday “just to look” and I didnt feel pressured at all. He gave me some information and fabric samples to take home, and I went back to see him the very next day to order my sofa. He was so friendly, helpful and knowledgeable. And efficient, Highly recommend!

We ordered custom dining room furniture from Canadel, who work with La-Z-Boy in Kanata, Ontario. The custom choices for the styles and finishes is almost overwhelming, but our new furniture was delivered today and we are extremely pleased with it. We also got 20% off during a special promotion.

Tarek and Zeina at La-Z-boy Kanata provided amazing sales and design service. We bought furniture for our dining room, living room, and kitchen island. Our main living areas look amazing and are super comfortable too! Delivery was delayed but that’s expected these days. Well worth the wait!

Thank you to Tarek at Lazy Boy Gallery for all of your help in choosing our beautiful new sofa and Cadillac recliner chair - that I may never get my husband out of! The delivery team was well informed on the products and gave us a demo on how to use the chair. They were polite and on time!

The Sales/Design rep, Diana, took an interest in our requirements, showed us all the options, and gave advice on our choices. It was much appreciated. Other competing stores we visited ignored us completely, and none of them had the same wide selection as La-Z-Boy Kanata. 100% satisfied.

We were served by Trevor and also helped by Zana the designer - both were extremely helpful! We were also helped by another staff lady in the accounting function but didn’t get her name. All were stellar and we would highly recommend shopping at Lazyboy - great products and services!

The service and technical guidance and support was outstanding. They understand the importance of a positive customer experience and the free at home design consultation services was the added bonus that made me comfortable with buying their products. Zeina and Lena were fantastic.

Trevor, at Lazy Boy Kanata, provided excellent advice and service when I purchased my new "reading room" chair, even bringing me a book to ensure arm height was comfortable. I will pick up my new chair in a few weeks and can't wait to curl up with a good read. Thank you Trevor.

My husband and I look rather young and are sometimes treated that way. We are building a house and stopped into this store for the first time recently. We were not greeted whatsoever for our entire time there and witnessed staff greeting customers that came in after us.

My beautiful furniture has arrived! The in-store service was beyond excellent and the delivery was outstanding! They arrived just before my delivery window of 1130 and the delivery guys were friendly and professional. It could not have been a better experience!

I was super pleased with my purchase at the Kanata store, Trevor Taylor was informative and flexible….I am not a flexible shopper..I want what I want and Trevor listened and gave me good information so I could get what I wanted. Thanks for your patience Trevor!

I received quick service. The salesperson was pleasant and very knowledgeable. He showed me everything I wanted to see and answered all questions in detail. He proposed alternatives and the best part of the experience was that I felt no pressure to buy.

I purchased living room furniture in March 2021. Didn’t arrive until January 2022, but the delays are understandable and were expected. However my furniture was damaged and I have been waiting since the start of February to hear back from the company.

We were extremely pleased with our experience at La-Z-Boy Kanata. Trevor was beyond helpful and willingly answered all of our/my questions. We bought a beautiful recliner chair for my ‘she-shed' room, and it feels like it has always belonged...

We recently purchased a dining room set from La-Z-Boy/Canadel store and had an outstanding experience. The designers working at the store (David & Zeina) were incredibly helpful and knowledgeable, taking the time to understand our needs and

I had the loveliest experience buying my little living room furniture and it was totally due to Tarek! Patient, kind, soft spoken, super helpful with a warm sense of humour to boot! Thank you Tarek ... you made all the difference in my day!

Lina was very helpful, she allowed us the time we needed to make our decision on which couch we wanted to purchase. She happily helped us when we needed help but gave us space to make our own decisions. I highly recommend Lazy Boy and Lina!

We purchased 2 La-Z-Boy chairs at the store we were looked after by Mitch he gave us fantastic service and explained everything in detail the chairs were delivered a few days later and the same great service from the guys that delivered

Shopping at La-Z-Boy Home Furnishings in Kanata was very productive. Our saleslady was very helpful and very pleasant. No high pressure at all which I liked. We were even able to pick up our purchase at their warehouse the very same day.

Ordered two chairs and sofa in July - sofa arrived with structural problems - this is March and replacement not arrived - no customer service returns calls - very frustrating and disappointed with LazyBoy - Lorna Donaghy

Great service in store. Delivery was delayed due to Covid, but they were good at keeping us updated. When it came finally, delivery personnel were amazing! Speedy, yet attentive, and answered all of our questions. 10/10

Had the pleasure of dealing with Mitch today. He made our visit stress free and super convenient! He gave us the best service we have ever had while furniture shopping! Thank you Mitch for going above and beyond!

Just want to thanks Mitch Beaulieu for his excellent services. I've just placed an order and got confirmation over the phone and e-mail. You made thing smooth and easy during this locked down. Hi five to Mitch :)

I was most satisfied with the service provided by Mich Beaulieu at the Kanata, Ont. Store. He is very professional and knowledgeable about the products and service. Would deal with him at any time in the future.

Mimi is an excellent sales and design consultant. She was patient, honest and informative. It was a pleasure to shop there and I am hoping that when my furniture eventually arrives, I'll be happy with that too!

Thank you to Lina for the excellent customer service with the purchase of our chair! Our impression was that this is a great work environment as we watched/listened to the interaction of management and staff!

Had tried to order my item online unfortunately it would not complete the purchase. Went into the store and was helped by Racha. Excellent customer service, great quality, speedy transaction. Great experience

Lina was excellent, showing me various items and helping me decide on my purchase and informing me of the sale prices. She took the time I needed to make my decision. I am very happy with my choices.

They were very patient and helpful while we decided. They knew when to give us time to think and when to be there to answer questions. Called us to let us know of upcoming sale and a better price.

Tarek was knowledgeable and pleasant to do business with. Would highly recommend him for any furniture needs. He went out of his way to ensure we were completely satisfied and always had a smile.

Tarek Abulaban was amazing, very helpful and knowledgeable and made our buying experience a positive one! Can't wait for delivery day so we can start to enjoy our new couch. Thank you Tarek!

Very helpful and knowledgable staff. We were able to explore the various types of available furniture without any pressure sales tactics, but Steve was readily available if we had questions.

Mitch was an amazing consultant! He cared about finding what we actually wanted and made sure we knew all the available options. We will definitely be coming back and will ask for Mitch!

Sales associate was not pushy, allowed us to browse in peace while checking in to offer information. The only downside is having to wait 10 weeks for a couch we paid over $2200 for.

Exceptional service! Dan, Sandi and Zeina were so helpful in helping us picking out our living room couch, chair and our kitchen bar stools! A big shout out to everyone! Thanks!

Great friendly staff and environment. NO pressure to buy, which is very welcome - i.e. "take your time, look around and I will be hear if you need me". Wonderful and refreshing.

Sandi was a great help, she wasn’t pushy and we found her very pleasant! She went out of her way to come and service us on her day off! Thank you for such a great experience!

Excellent experience. They were very helpful and guided me through choosing the appropriate furniture and accessories that suited our life style and the shape of the room.

Lina made it a very good experience. She helped me match the sofa I loved with the chair that did not match at all. I would recommend your store and Lina to everyone!

Sandi was extremely professional and a pleasure to deal with. She went the extra mile to ensure that we got the chair we we looking for in the time frame we wanted.

Wonderful Customer Service !! David and Jenna went above and beyond, and we are so excited to receive our furniture !! The Kanata store has a great La-Z-Boy Team !

Although the furniture is not yet delivered, so far our experience was first rate. Our consultant, Peter, was everything you would want him to be in this process.

Great people to deal with. Delivery drivers were quick, clean, efficient and showed up in the time period promised. Great ambassadors of the La-Z-Boy brand

Good products, stand behind their warranty. Prices on order in items fairly high. They do have good sales on items in store that they want to clear out.

A great experience. Staff helped to answer all my questions about different pieces of furniture over two visits. I recommend the Kanata store very much.

The sales and design staff were exceptionally patient and listened to our input and desires to come up with a complete plan. Thank you Lina and Zeina

Overall a good experience - a small glitch around pricing and what actual cost of couch we wanted to purchase but came to a satisfactory conclusion.

Fabulous experience. The staff was extremely friendly and helpful They worked very hard to meet my budget and make my new family room look amazing