Very friendly & professional. Lots of knowledge to take in. So very nice, super understanding. Really patient with a new do it yourself. The people really take time to help figure out what will help you get your jobs done. Will come back again & again. Will tell all my friends to

Justin was amazing, he went the extra mile to check the inventory of a washer we were interested in. And found exactly what we needed, we were in and out in 30min with our new appliance and he even loaded in the truck with ease. Thank you Justin!!!

My experience with Madison Lowe’s has always been that their customer service is so terrible that I usually bypass them & go to Springfield Lowe’s. Today I was in a hurry to make a decision about a dishwasher & didn’t take the time to drive

I am an avid (cash) customer between 8am-1pm. The only reason I’m giving a 5* is because Ms. Caren (with a C) with real pretty white hair is always so accommodating and so kind. She makes me feel more than just a person who is checking out,

Oh my goodness Lowe's how I do love thee. look at all the tools look at all the fixtures look at all the supplies the fasteners the lumber excetera excetera. How a grown man could walk into a Lowe's and not instantly be enamoured by all the

I used to spend thousands here a year but considering they treat everyone like a thief, I'm assuming because it's in a horrible neighborhood and they deal with a lot of theft. I will be going to home Depot from now on.. You should invest in

I had got approve for Lowes card to have delivery of washer and dryer this Saturday 8/8/20 Sat only for a manager to call me at 8pm that they don't have another one. I was very upset and disappointed! Only for the manager to tell me to get

I love this stores but the las 3 time I was there I had some trouble with the price, when I go to pay the tools or materials the price is diferente ,today I took the pictures and when I go to pay the price is double but I had the pictures

I had a new microwave that I purchased on line two days ago. I received it but it was damaged. We took it back to the Madison store, and the returns Associate waited on me and my Wife. He was one of the best persons I have ever interacted

This is the absolute worst curbside pick up service I have ever experienced. Today was my second foray into making an order online with Lowe’s and picking up at the local Madison store. On both occasions, service was abysmal. Today, I got

My husband and I were looking for a new washer & dryer. We stopped by Lowe’s first, and immediately greeted by a friendly salesman named Steve. He was very knowledgeable, and was able to answer every question we had! He took his time with

First will that it would probably be impossible for me to give a big box store a five start rating. With that being said this is not a bad lowes by any means. It's almost a sleepy lowes tucked away. But the store can get a little dirty at

Those who work here have been generally courteous. But I have regularly waited over 30 mins to have a board cut down to size or get an associates help with a large item. On a few occasions, I’ve gone down to Home Depot and found the same

It looks so clean and organized unlike home depot, all the opposite. They are starting to turn around in friendly staff. Immune home depot, they seem no to give a dime about the needs of its customers. By the way, I think Lowe's must get

I purchased a carpet installed and at check out the cashier stated I would receive 20% off my purchase if I applied for a credit card and got approved. So I did only after I got approved a lady came up front to let me no I would only get

WORST customer service ever! they delivered a refrigerator to my house damaged and refuse to compensate us. We have cameras with video evidence and you can see the damage already there when they delivered it. We have photos as well with

Lowes has the worst customer service I have ever experienced. I went visited the Madison store this morning after getting no help from the Dickerson pike store. I have spent so much money in Lowes in the last 3 months ( bathroom and

I went to Lowe's specifically because they have a Nashville warehouse/distribution center and offer fast delivery after purchase. What I got was: -Notification that they would not deliver as scheduled because my dryer unit had

Great big store with very good prices. We love the deep freezer we just got and was delivered to us. They have everything for any project from tools to light bulbs and lumber. Friendly too.

It's been great shopping here for all my home improvement projects over the past 5 years and they offer prior service/military discounts which is so awesome for the larger purchase$

Ms. Marian sure did go above & beyond to assist me today in finding sample stains I needed. If it wasn't for her, I'd left there without the things I needed. Thanks!

Staff went out of their way to find the paint I was looking for, store was super clean and well stocked. They need to open at least one register for cash sales Thx

I'd give 0 stars if I could. Ordered a washer and dryer: - first delivery they had to cancel because "the headlights on the truck didnt work" - lol

Lowe's is a very nice clean. Place that employees are helpful and the prices seem to match up with the other home improvements, don't us.

I asked 3 employees where a product was and all 3 sent me to different parts of the store. It was a waste of time to ask for help.

Pretty relaxed place to shop for all your home needs. The gardening area has a few flowers that aren't doing so well, though. :(

decent inventory, but nobody hardly working in the whole store , so it looks to be understaffed .

Travis was super helpful! He helped me look through products to find I need!

Find more at Lowes than Home Depot. Well stocked Variety.

Great customer service. Found everything I needed.