Pharmacist would not exchange a purchase I bought an hour before as she didn't know how I would have stored it, it's freezing outside, I can't afford to put heating in so cold at home, I was reassured I could exchange it if I brought the receipt back but the person that had reassured me this had then gone home, also today being Friday, that if I come back Monday then I could speak to the manager. I couldn't afford to buy the correct medication on top of the one id already bought.

Attended this pharmacy and the staff were so rude and unhelpful I was so shocked. Apparently not their fault prescriptions are so far behind and too busy to check stock items. I do believe it was not usual staff but they are still employed by Well. One assistant so abrupt and rude spoke with pharmacist about rudeness to get the reply "Sorry I'm just a locum" VERY POOR .... No wonder the direct to your door pharmacies are thriving.

Worst pharmacy I've ever dealt with. Consistently late with prescriptions despite me setting up repeat prescriptions to arrive every month. They literally never answer the phone so can't get through to anyone to find out where my prescription is, and they blatantly lie to you when they've messed up which they do all the time because they're useless.

I telephoned Wells Pharmacy yesterday, but the phone just keeps ringing and no one answers. I tried 3 or 4 times again today and although waiting until I was cut off, there was no message to say that anyone was there even. I have run out of my Tamoxifen and no one has text me to let me know if they can be picked up.

Rubbish don’t select as your chemist they had a prescription for my daughters meds two days ago went to collect to be told they can’t order them in. Appauling communication they could of let us or the gp know sooner it’s only peoples health they are dealing with after all

Stay away from this pharmacy! Even calling in advance they could not get their prescription right! The level of incompetence is incredible. Three years of misery with this pharmacy! Both my partner and I ended up shouting, and not got served properly.

Waste of time and patience. They take ages for anything, they question on anything from prescription free tables to GP prescriptions. They loudly enquire over personal details in front of all other customers. Every time a terrible experience.

Never ever answers the phone, been trying for a week. This is so unacceptable when dealing with people's medications and subsequent health. Particularly as coming into the store can be an access issue for people with health conditions.

Only 1star Just because staff are nice. Anytime I go there never get what I need. They don't have stoke, store is almost empty....if you need something prefer to call them first if they have or not

Rude member of staff "Gus". Serious lack of dealing with customers skills. Trying to support a local chemist whilst working in Bristol. Next time I'll not be using this place!

They lied to my face, telling me they had ordered my prescription when they hadn't. Literally threatening my life. Worst possible service you could imagine. Disgusting.

After visiting this store four times for a prescription, it is still not ready. They are using temporary pharmacist too often, leaving the store in chaos

Wonderful helpful staff assisting us with a tricky clinical problem this afternoon, definitely went above and beyond. Many thanks

quite modern, with a smile on his face! A bit difficult to communicate with but apparently willing to help! Thank you very much!

This branch never answer the phone and they could never get my repeated prescription on time. altius I signed up for automatic

Lovely lady let me get my prescription even though the shop was closing in 2 mins. So grateful to her

Never brilliant but getting worse. Don't deliver when they promised and won't answer the telephone.

Really helpful and friendly with managing my repeats and getting me specific medicines i need.

It's fine but fairly limited product range. Couldn't get a bandage the right size for me.

Very helpful staff and pharmacist. Very busy so it can be a bit of a wait.

The boss is a complete bully and hypocrite towards his employees.

Male pharmacist is very rude. He doesn’t know how to behave

Lovely service from a kind and considerate pharmacist

Vwry good but that walt time is about 30 to 1 hour

Very friendly staff and very helpful and friendly

Good service, helpful staff xx

Fast service , friendly staff

Friendly efficient staff

Very good service.

Didn't go there