Absolutely the worst customer service at this branch we have ever experienced, not to mention the constant problems we've had with the bank itself. They are crooks. Stay far away from Scotiabank, we have had nothing but problems and have been loyal customers for over 10 years. Can't even believe the way we've been treated.

The employee named craze was so helpful and polite to fix my issue. She was seeking help from her supervisor while the time of service but anyway she helped me to get the certificate that was really needed for my immigration purposes. Need this kind of employees that can understand the problem of customers.

After banking there for over 20+ years their customer service is in the dumps. When an employee can stand and gossip about with the manager within earshot about a customer when said customer is standing right there is appalling. I will be returning to remove all my money

Dalit and Anita will never make me disappointed. They are professional, friendly and always helpful. Thank you very much for always helping me out. I wish I can give a higher rate, but the highest is 5 stars. hehe. You all deserve to have more than 5 stars.

I wish i could give them less than 1 star, worst service ever. I asked for a replacement of my visa card which was not working properly, they called me after 16 days to pickup the card and when i went there, they said me your card was never

I went into Scotiabank Nairn and Panet on the 1st June and met with Eva to switch chequing account from TD Bank to Scotiabank. Eva went above and beyond my expectations with overdraft protection and setting up my online account. If you were

Hard to reach a live person for a simple inquiry. They had financial advisers leave and if your file was theirs, you are bounced around their office. No advisor reassigned to your file. In my case, I renewed a product in the winter, only to

Apparently it takes next to one month to receive a replacement credit card despite being told 3-5 business days? There was never any help in trying to get a replacement card from any representatives or customer service. I am aware there are

I hope that Anita from the front desk sees this review. This is from Reid to you. Thank you so much for helping me get a bank draft made up near the end of the day for our company. Your customer service saved me time & headaches by working

If zero was possible I would write that. Went for a loan for my son. He needed a co-signer because he has no credit. No problem. Provided all the information same day. No return email, no communication they received it save and except when

My mother used this location for many, many years. She pasted last year and her account mgr was the worst. When my mom past I went to branch and discussed with tellers who were super nice and supportive. The account person was not. Had to

If i could give them 0 stars I would. The manager (Heather) does not return customer phone calls! My minimum payments on my account was around $140 I made a payment $750 that month. The next month's statement came through and apparently I

The level of incompetence at this branch and scotiabanks contact center is BEYOND measure. If I could give less than 1 star I would. I have an aging mother who has dementia getting power of attorney took someone at this branch 2 weeks to

If you're a small business, avoid Scotiabank at all costs. I've switched branches and yet to run into someone who is helpful. I run into issues with every change I have ever tried to make. If you're looking to bank, do it somewhere else!

Horrible Experience with this location. Called to change one aspect of our New Mortgage, took 2 days to talk with someone about this. Then forwarded them all the paperwork they asked for, and they told me it was approved, and NOTHING was

They can’t even figure out if my pay cheques are being deposited in their bank, I had to tell the guy the actual dates of deposits, what a disrespect for being with them for five years.Will be visiting shortly again to close the account.

Never use this bank. Any other bank would be better. To be honest storing your money under a bed bug ridden mattress is honestly better. This company in a post covid climate offered zero relief to any clients or customer. They actually

Impressively bad service. Came looking for a mortgage and to switch over multiple accounts. Spoke to Marita who told me within moments that there's no way I could qualify. Informed them about all the money I had planned to move to them

The atm has held my cash and told me to call a 1 800 number. Went into the branch to deal with it. It took an unbelievable amount of time to get what is already mine back. Sure enough it wasnt all there when i got it back. This is the

The bank machine area smells mildewy and gross. You can tell they never wipe down the machines or buttons. Its dusty and sticky. The machines are super super slow. You’ll be waiting forever awkwardly while the machine processes button

I came with my Ukrainian guests and we were turned down as they have Working Permit. We were told that my guests don't qualify for Ukrainian package because they have the permit so they are not Ukrainian refugees. Explanation that all

Worst branch as per my experience. This is my first time to have a bad experience with any bank. Staff at this specific branch is so unprofessional that they did not provide me stamped statement for my account and excused that due to

Avoid this bank at all costs! Absolutely the worst customer service I have ever seen from a bank. I'm not even exaggerating. I have absolutely no idea how this Bank is still in business. Stuff is extremely rude and very unhelpful and

Very poor service, the staff isn't friendly. They mention again and again that : we are not your main branch. Which made me feel helpless. There is a lot if scope for improvement. Also, eye roll to customers is not very welcoming.

Worst customer sevice experience ever. I lost my wallet other day and called customer service number to get is all blocked and they said you can go to any branch to collect your debit card because we can not apply for it online.

Scotiabank is good but this branch has worst staff ever especially the manager anita and teller rita. The bank should get rid of such staff members As they are soo rude and treating customer as they are their bosses.

So I did the on bank account. Then I was sent a email said all I needed to do is bring is my I.d to this branch.. got there and they wanted more I.d then they told me to bring.. save your time and find a better bank.

Not sure why the rating is so low?? This is my main bank and branch, never had any issues. They've helped me out every time and their staff is beyond friendly. Never had to go elsewhere!

Worst customer service especially the manger (Anita) and the teller (Reeta). They do community hate within their own community. Such a horrible experience. Straight biased!!!!!

Staff is rude . I visited branch to open a new account talk to cashier she is very rude if it allowed me to negative review than definitely I can give minues

Drove close to an hour and they locked the door early. I saw the employee locking the door and told her that it wasn't 4pm yet but she couldn't be bothered.

The worst branch in Winnipeg, absolutely not competent incompetent consultants, they do not deserve even 1 star!!! Such people should not work in a bank!

Customer service is terrible, called to ask if a money order cost a fee and the person who took my call didn't even know what a money order is...

Staff is so rude. They dont even know how to talk with their clients . They have no sense at all. I wish i could give them 0 star instead of 1

Been a customer for a little more than 5 years, was planning to make this my home branch. But the service has been really pathetic.

I walked in this Scotiabank branch for the first time DEC 28 2022 as it was close to where I work, I spoke to

These 5 stars are for Rita. She was funny, helpful, and overall wonderful to work with. Thanks Rita!

Super annoyed that you didn't have holiday hours posted on your doors or properly on the website.

No public washroom in this bank. Seriously! what about elderly person Emergency?

A. B. M always empty of money or don't work