The issue of obfuscation is not with this branch. It was piled too thick for them to plow through it and do all that was promised. There is a reason that I swore in 1988 never to business with them again. I have on account of Costco.

I went there twice for my service and wait almost a hour for service. But the lady was helping me she says she can’t give my documents because of rush and I have to come back . But I was there for my service.

Freddie Li was a pleasure to deal with. Great customer service and always so helpful with any questions I have. Highly recommend seeing him if you’re doing any business with CIBC.

Probably the worst bank ever. Avoid if you like accessing your own money that you worked for. Or if you don't like you're cheques being held for 10+business days... pathetic.

Hire more tellers !!!!!! The line is stupid!!! Insane!!!! Terrible service. Things haven’t changed. I’m Back here again to 14 people waiting in line. Worst bank ever

100 out of 5 stars to the employee Michaels for resolving my situation 17 October. she is truly a pro! excellent service, recommend

Very poor service. No one ever picked up the call and you would never be able able to talk to anyone. It is not acceptable:

Unprofessional customer services. The manager of the brunch is the rudest person in the world I've seen.

Not helpful at resolving issue, caused by their own system. Don't care at all to hold loyal client.

These people are the worsttt at this location. They never answer their phones makes zero sense!