Oh where to start. ATM ate my card. Beyond the slowest service in the world in the branch. Oh and the are ageist. I wrote a letter to the branch manager, she called me but never responded. I wish I could give em negative 5. Go drive to Pembina and Oakenwald, a real RBC branch.

Wow....so impressed with their kind customer service. Took a family of newcomers to Canada to withdraw from their account for the first time. They had forgotten their password etc etc. The teller was extremely patient and we got it done! Definitely recommend.

Rbc is the the worst to deal with small business. My husband was just at the kenaston branch to unlock his business bank account because a check hadn't gone through and we were overdrawn. The person on the phone told him he needed to go

The worst rbc I have ever been to. In December my fiancé and I had gone in. He banks with them and I was going to switch to make things easier. Ratna had agreed to help us make things smooth. It’s been 3 Months no call back, no email

It’s impossible to contact the branch and when one is at the branch, they provide incorrect information which leads anyone to go back to the branch to do the simplest things.

I just had a terrible experience here. RBC locked my business account for suspected fraud. After waiting forever on hold the RBC advisor told me to go into the branch to

By not respecting the basic rule of checking the photo on an identity document, this agency made it easier for a stranger to commit a crime and steal money from me.

Charged me ~$1000 in NSF fees and closed my account while I was in the hospital. Took me hours of calling and being bounced around to different departments to

Charged me fees to withdraw from my account when I wasn’t suppose to be staff had no idea what was going on when I asked why they said they didn’t know

I got scammed and called RBC and currently still on hold. It’s been 2 hours and haven’t spoke to anyone. Terrible service and very slows

Straight up the worst rbc location ever. and the person who claimed they were the manager was extremely rude. should be fired.

Marlana stayed after close to help me with statements. Now That is customer service and going above and beyond.

Worst service ever. Can't talk to a real person and if you're not a RBC member they just end your call.

Used atm. It’s an atm. Not open 24 hours. Don’t even deal with RBC just needed cash.

Staffing is insufficient to handle demand. 20 minutes to get to a teller.

Zhan Fiona Wang has 0 knowledge on how to facilitate a loan/mortgage

Don’t go here if you’re in a hurry. Slowest bank I’ve ever been. In.

Phenomenal service with Casie. Managerial potential.

Horrible service going into the branch.

It’s a friendly and welcoming place.

Very polite and helpful service

Very good location and service!

Great people Great.service

Love rbc